Total 22 Others job vacancies in Kuching

The Front Office Manager is responsible for leading and managing all Front Office operations to ensure exceptional guest experiences, efficient service delivery, and smooth day-to-day operations. This role oversees reception, guest services, concierge, bell service, call center, transportation coordination, and duty management while maintaining brand standards, operational excellence, and profitability. The Front Office Manager plays a key role in maximizing guest satisfaction, team engagement, and revenue opportunities at Pullman Kuching.

Operational Management

• Lead the daily operations of Front Office, Reception, Concierge, Bell Desk, Call Center, Guest Relations, and related services.
• Ensure smooth check-in, check-out, room allocation, and guest request handling processes.
• Maintain high standards of service in line with Pullman and hotel expectations.
• Monitor room inventory, room status, arrivals, departures, VIP movements, and occupancy forecasts.
• Coordinate closely with Housekeeping, Engineering, Security, Food & Beverage, and Sales teams.
• Ensure all shifts are adequately manned and properly supervised.
• Handle duty management responsibilities when required.

Guest Experience & Service Excellence

• Ensure all guests receive warm, professional, and efficient service.
• Resolve guest complaints and service recovery issues promptly and professionally.
• Personally welcome VIPs, long-stay guests, and key accounts when appropriate.
• Drive guest satisfaction scores, online reputation, and loyalty experiences.
• Promote personalized guest engagement and memorable stay experiences.

Revenue & Commercial Performance

• Maximize room revenue through upselling, room category upgrades, and rate integrity.
• Monitor daily pick-up, no-shows, walk-ins, overbooking situations, and room availability.
• Work closely with Revenue Management and Reservations teams to optimize performance.
• Ensure proper cashiering controls, billing accuracy, deposits, and credit procedures.

Team Leadership & People Development

• Lead, coach, motivate, and develop Front Office associates and supervisors.
• Conduct daily briefings, monthly meetings, and regular performance reviews.
• Identify training needs and ensure service standards training is implemented.
• Build a positive, high-performing, and guest-focused team culture.
• Support succession planning and internal talent development.

Administration & Compliance

• Prepare reports on occupancy, arrivals, departures, guest feedback, and operational performance.
• Ensure compliance with hotel policies, SOPs, brand standards, and legal requirements.
• Maintain grooming, appearance, and professional conduct standards within the department.
• Ensure safety, security, and emergency procedures are understood and followed.

The Dim Sum Head Chef is responsible for leading and managing all aspects of the Dim Sum Kitchen operations, ensuring the preparation and presentation of authentic, high-quality dim sum dishes in line with the restaurant standards. This role oversees menu development, food quality, kitchen efficiency, hygiene compliance, cost control, and team leadership.

Culinary Operations

• Plan, prepare, and oversee the daily production of all dim sum items, including steamed, fried, baked, and specialty products.
• Ensure consistency in taste, texture, portioning, and presentation of all dishes.
• Maintain authenticity while introducing innovative dim sum offerings to enhance guest experience.
• Monitor mise en place, production schedules, and kitchen workflow for smooth service operations.
• Ensure freshness and proper storage of all ingredients.

Menu Development

• Create seasonal menus, promotional items, and signature dim sum selections.
• Introduce new recipes based on market trends and guest preferences.
• Standardize recipes and maintain recipe costing.

Team Leadership

• Supervise, train, coach, and develop all dim sum kitchen associates.
• Schedule manpower efficiently according to business volume.
• Maintain discipline, motivation, and teamwork within the kitchen.
• Conduct on-the-job training for junior chefs and apprentices.

Food Safety & Hygiene

• Ensure strict compliance with food safety regulations, HACCP, sanitation, and hygiene standards.
• Conduct regular checks on cleanliness of kitchen equipment, utensils, and workstations.
• Ensure safe handling and storage of food products.

Cost Control & Inventory

• Control food cost through proper purchasing, portion control, and waste management.
• Monitor inventory levels and coordinate ordering of specialty ingredients and supplies.
• Minimize wastage and maintain profitability targets.

Guest Satisfaction

• Ensure timely food production during service periods.
• Respond positively to guest feedback and special requests.
• Maintain high standards to achieve excellent guest dining experiences.

The Executive Housekeeper is responsible for leading and managing all housekeeping operations to ensure the highest standards of cleanliness, hygiene, guest comfort, and presentation throughout the hotel. This role ensures guest rooms, public areas, laundry, linen, back-of-house areas, and related facilities are maintained in line with Pullman brand standards, safety regulations, and operational efficiency targets.

The Executive Housekeeper drives service excellence, productivity, cost control, sustainability initiatives, and team development while delivering memorable guest experiences.

Key Responsibilities

1. Operational Leadership

• Oversee day-to-day housekeeping operations for guestrooms, suites, public areas, offices, and heart-of-house areas.
• Ensure all rooms are cleaned, inspected, and released on time according to occupancy requirements.
• Maintain hotel cleanliness standards aligned with Accor / Pullman brand expectations.
• Conduct regular inspections of rooms, corridors, public areas, and facilities.
• Coordinate with Front Office, Engineering, Security, and Food & Beverage departments for smooth operations.

2. Guest Experience & Quality Assurance

• Ensure guest rooms are well presented, functional, and welcoming at all times.
• Respond promptly to guest requests, complaints, and special requirements.
• Monitor guest feedback, online reviews, and cleanliness scores; implement action plans for improvement.

3. Team Management

• Lead, coach, and motivate the housekeeping team to achieve departmental goals.
• Prepare manpower planning, rosters, duty schedules, and task allocation.
• Conduct performance appraisals, coaching, and disciplinary actions when necessary.
• Identify training needs and develop team capabilities.
• Promote employee engagement and a positive work culture.

4. Financial & Cost Control

• Prepare and manage departmental budget.
• Control payroll costs, overtime, cleaning supplies, linen usage, and operating expenses.
• Monitor productivity ratios such as minutes per room cleaned and staffing efficiency.
• Ensure proper stock control of chemicals, guest supplies, linen, and uniforms.

5. Laundry & Linen Management

• Oversee laundry operations (internal or outsourced).
• Maintain linen quality, par levels, replacement programs, and loss prevention controls.
• Ensure uniforms are clean, available, and well maintained.

6. Health, Safety & Compliance

• Ensure compliance with hygiene, sanitation, workplace safety, and fire safety regulations.
• Maintain proper chemical handling procedures and MSDS compliance.
• Ensure pest control and preventive cleanliness programs are in place.
• Lead deep cleaning and preventive maintenance schedules.

7. Sustainability & Brand Initiatives

• Drive environmental initiatives such as linen reuse programs, waste reduction, and responsible chemical usage.
• Support ESG / sustainability goals of the hotel.

Rentokil Initial is an international business services company employing over 68,500 colleagues across 90 countries.

We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting.

We are experts in the fields we operate in, investing in training, science, innovation and technology.

Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues.

We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world.

Find out more on careers.rentokil-initial.com

We are looking for a motivated, dynamic Storekeeper to join our team. We will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Fully responsible for the control of tools, equipments and materials in the store
• To coordinate and control receiving and issuing of inventory on daily basis
• To ensure inspection for each delivery of equipments and materials before acceptance
• To update and maintain store records, stock movement record and inventory record
• To conduct monthly physical inventory check and submit report to Branch Manager
• To update and submit weekly report on inventory of consumable materials to the Management
• To ensure the availability of consumable material in the store at all times
• To ensure proper housekeeping and maintain proper arrangement of equipment of the store
• To comply with SHE rules and regulations to ensure safety and security of storage area and walkways
• Responsible for any other related duties assigned by the Management

• Minimum SPM with proven track record in store management
• Required language(s): Bahasa Malaysia and English
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to work independently
• Computer skill is essential

Rewards and Benefits

• Fair and attractive Cash remuneration package which includes base salary
• Yearly Bonus
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Clinical Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• A work environment that is safe, healthy and friendly

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

So, what are you waiting for? Come, let’s join our team by APPLYING NOW

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Office Location:

Rentokil Initial (M) Sdn Bhd

Lot 135,Section 63 KTLD, Lorong Datuk Abang Abdul Rahim 5B, Off Jalan Padungan, 93450 Kuching, Sarawak.

A.     Principal Duties and Tasks

• Achieve the annual budgeted sales turnover and profitability for the region.
• Drive sales growth through hardware shops, trading houses, and distribution partners in Sarawak.
• Expand product penetration by identifying new distributors and strengthening relationships with existing ones.
• The implementation of regional sales and marketing objectives for the customer groups, jointly with the EM teams and Head of Distribution. 
• Execute sales activities aligned with regional targets and company objectives.
• Effectively respond to regional market conditions & customer requirements.
• Work effectively together with other team members to ensure maintenance and development of customer relationships which cross geographical boundaries.
• Record daily activities in a timely fashion within the company Salesforce database.

1. Planning

• Support the Retail Manager in preparing sales forecasts and monthly reports.
• Track sales performance against budget and highlight gaps with actionable recommendations.
• Ensure accurate and timely reporting of distributor sales activities.
   

1. Marketing and Sales

• Assist in implementing marketing campaigns and product launches through distributors.
• Coordinate promotional activities, trade shows and customer engagement events in Sarawak
• Provide feedback to marketing teams on campaign effectiveness and customer response.

We are seeking a talent new college Engineering graduate to join our SWK substrate plant polishing department. The ideal candidate will play a crucial role in optimizing our manufacturing processes, ensuring product quality, and driving continuous improvement initiative

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process Optimization: Improve manufacturing processes to enhance efficiency, reduce costs, and maintain quality standards.
• Quality Control: Develop and implement methods to ensure products meet specifications and standards consistently. Collaborate with other departments.
• Troubleshooting: Identify and resolve issues in manufacturing processes to minimize downtime and maintain smooth operations.
• Risk Assessment: Evaluate potential risks in manufacturing processes and implement measures to mitigate them, ensuring safety and compliance.
• Continuous Improvement: Regularly review processes and performance metrics to identify opportunities for optimization and implement changes accordingly. Incorporate new technologies, materials, and methods to into existing workflows, enhance manufacturing processes and stay ahead of industry advancements.
• Equipment Optimization: Collaborate with Maintenance and Equipment teams to optimize equipment performance, troubleshoot issues, and implement preventive maintenance programs. Recommend equipment upgrades or modifications to improve efficiency and reliability.
• Documentation: Maintain accurate records of processes, procedures, and changes to facilitate analysis, audits, and continuous improvement.
• Collaboration: Work with cross-functional teams including production, equipment engineering, development, quality, and management to address challenges and implement improvements.
• Training: Provide training and guidance to production staff on new processes, equipment, and procedures to ensure effective implementation and adherence to standards.

Job Description – R&D Technician

We are seeking a hands-on and detail-oriented R&D Technician to support process development and material testing activities. This role offers the opportunity to work with advanced equipment while contributing directly to new technology development, product improvement, and process innovation initiatives.

Essential Duties and Responsibilities

• Prepare samples, perform experiments, and conduct material testing in accordance with established standards and procedures

• Support product development, quality, and equipment teams with technical tasks and experimental setups

• Accurately record test results, observations, and process data, and prepare technical reports as required

• Assist engineers during trials, equipment commissioning, and continuous improvement activities

• Maintain a safe, clean, and well-organized laboratory environment in compliance with company safety policies

• Manage inventory and ensure availability of R&D materials required for daily operations

• Collaborate effectively with team members and communicate clearly to ensure smooth workflow and project execution