Total 38 contract manager job vacancies in Indonesia

PURPOSE OF THE JOB

The Marketing & Customer Engagement Specialist is responsible for supporting the planning and execution of customer-focused marketing initiatives that strengthen brand engagement, drive customer loyalty, and contribute to commercial growth. Working closely with internal stakeholders and external partners, the specialist will execute targeted marketing activities, support customer engagement programs, and help translate business priorities into meaningful interactions that increase brand affinity, customer retention, and visitation across online and offline channels.

RESPONSIBILITIES OF THE JOB

• Support the planning and execution of customer engagement and marketing initiatives that strengthen customer relationships, increase brand affinity, and drive repeat visitation and purchases.
• Support the implementation of integrated marketing campaigns, ensuring seamless execution across digital, social, in-store, and other customer touchpoints.
• Coordinate campaign assets, timelines, and stakeholder requirements to ensure campaigns are delivered on time and according to plan.
• Work closely with internal teams and external agencies to support campaign delivery and customer engagement objectives.
• Assist in the development of campaign briefs, communication plans, and post-campaign evaluations.
• Prepare regular reports and insights to evaluate campaign effectiveness and customer engagement performance.
• Support testing and learning initiatives to improve engagement, recruitment, retention, and customer experience outcomes.
• Collaborate with cross-functional teams including Marketing, E-commerce, Sales, Customer Experience, Communications, and Store teams to deliver customer engagement initiatives.
• Coordinate with external agencies, vendors, and partners to ensure deliverables meet agreed timelines, budgets, and quality standards.
• Support administrative processes including purchase orders, budget tracking, campaign documentation, and project coordination.

Reporting directly to the Director of Compliance who is based in Singapore. This role will cover multiple aspects of compliance including AML, sanctions, regulatory compliance and advisory. This role is ideal for an experienced compliance professional who thrives in a fast-moving fintech environment, is excellent at collaborating with cross-function teams, and sets up processes and controls in a scalable manner.  

Key responsibilities:

• Perform regulatory and financial crime risk assessments prior to new product launches, identifying key areas where changes in processes are needed and working with stakeholders to put the changes in place
• Serve as escalation point for topics including AML and Sanctions, and provide regulatory advisory to stakeholders
• Keep track of regulatory changes and notifications from regulator, perform gap analysis and work with stakeholders to implement processes
• Review and updating of compliance policies and procedures
• Work closely with internal stakeholders such as Business, Product and Operational Units, as well as any relevant external stakeholders in regard to compliance matters
• Help with inspections, filings, surveys and regulatory communications
• Reporting and escalation to Group Compliance, as needed
• Support the Director of Compliance with regional initiatives and handle any other compliance tasks as required.

• Bachelor’s Degree in Finance, Law, Business, or a related discipline.

• Minimum 10 years of relevant experience in compliance within financial institutions; experience in fintech or payments is a strong advantage.
• Strong knowledge of Malaysia regulatory requirements (BNM, AMLA, etc.) and international compliance standards including sanctions.
• Strong ability to balance business growth with regulatory requirements, offering pragmatic recommendations
• Proven ability to manage multiple priorities under pressure.
• Experience in payments regulations across South East Asia is a strong advantage

Interested candidates are invited to send your comprehensive resume with current and expected salary package via this job ad. Please note that only shortlisted candidates will be notified.

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Your responsibilities as Assistant Manager, Human Resources will include but not limited to:

Payroll Administration

• Manage end-to-end payroll processing and administration.
• Perform checks for multi-payroll runs, to ensure proper compliance and accuracy in payroll processing.
• Conduct reconciliation of salary, wages and bonuses information to ensure the accuracy of monthly payroll payment.
• Stay updated on relevant legislation, regulations, and trends related to compensation and benefits, and ensure compliance with all legal requirements.
• Maintain accurate employee payroll records in HR systems.

Benefits Management & Administration

• Manage employee benefits programs including insurance, welfare claims, and other welfare initiatives.
• Liaise with service providers for renewals, claims, and policy updates.
• Monitor benefits utilization and recommend improvements where necessary.

Compensation Management

• Assist in the development, review, and implementation of salary structures, grading systems, and compensation frameworks.
• Support annual salary review, promotion and bonus exercises, including data validation and budget tracking and control.
• Conduct market benchmarking and salary surveys to ensure competitiveness.
• Ensure proper documentation and audit trail for all compensation-related decisions

Data Analysis & Reporting

• Assist in annual budget preparation and forecast.
• Prepare reports on compensation trends, headcount costs, incentive effectiveness, and benefits utilization.
• Analyze HR data to support management decision-making.
• Ensure data accuracy and confidentiality in line with PDPA requirements.

Recruitment

• Manage recruitment processes for managerial positions.
• Manage employee master data update in HRIS for managerial positions.

Policies & Governance

• Assist in the development and review of HR policies relating to compensation and benefits.
• Ensure all compensation and benefits practices are audit-compliant and aligned with internal governance standard and business objectives.

Employee Communication

• Respond to employee queries related to payroll and benefits matters.
• Prepare employee communication on compensation and benefits related matters.

HR Team Development

• Responsible for development of HR team members through coaching, on-the-job guidance, and knowledge sharing to enhance functional competencies.
• Support succession planning and talent development within the HR function to ensure continuity and capability growth.

Others

• Any other legal assignments requested by the Management from time to time.

Are you a natural leader who thrives on coaching others to victory?

Join the Global Leader, Right Here in Malaysia

For over 50 years, Rentokil Initial has been the brand Malaysians trust. We are the premier name in the pest control and hygiene services industry, dedicated to protecting people, enhancing lives, and preserving our planet. 

As our presence expands across 11 major cities nationwide, we are looking for a passionate and dynamic Sales Manager to lead the charge. If you are a motivated "player-coach" who loves to build and inspire a high-performing team, this is your opportunity

How You'll Make an Impact

1. Team Leadership & Coaching:

• Mentor & Develop: Act as a true "player-coach," spending significant time in the field to provide real-time coaching, feedback and support.
• Inspire & Align: Lead high-energy team meetings, translating company strategy into a clear, actionable sales plan.
• Drive Performance: Develop your team into sales superstars, managing their activity, pipeline, and skill gaps to ensure success.

2. Strategic Growth & Revenue:

• Own Your Market: Take full accountability for the branch's top-line revenue, driving new business acquisition, client retention, price increases, and cross-selling opportunities.
• Be a Data-Driven Strategist: Use sales data to review pipelines, identify winning strategies, and forecast accurately.
• Become the Market Expert: Keep a pulse on market trends and competitors, sharpening our unique selling propositions.

3. Customer & Operational Excellence:

• Champion Customer Relationships: Personally visit key clients to understand their needs, gather feedback, and ensure we are delivering service that delights.
• Act as the Key Problem-Solver: Be the central point of contact for complex service issues. You will be hands-on, liaising directly with clients and internal departments (like Service and Operations) to manage challenges and see them through to a successful resolution.
• Quarterback Major Deals: Guide your team in coordinating, negotiating, and closing complex contracts, ensuring a smooth handover to operations.
• Be Hands-On: Be agile and ready to conduct on-site inspections (yes, sometimes under the sun!) to support your team and secure new business.
• Drive Accountability: Take responsibility by ensuring your team's daily sales activities are accurately and promptly updated in our system.
• Collaborate to Win: Work closely with service and finance teams to ensure a seamless customer experience, including assisting with collections.

What It Takes to Succeed:

• A "Leader-Coach" Mentality: Dynamic, results-oriented, and believes in building people up. You excel at fostering teamwork and positive energy.
• Proven Leadership: At least 5 years of successful sales management or supervisory experience. A Diploma or Degree in any field is a plus.
• Data-Driven & Analytical: Use data to make decisions, manage performance, and coach your team effectively.
• A Master Networker: Natural talent for building and maintaining strong, trust-based customer relationships.
• Resilient & Autonomous: Self-starter who thrives on challenges and can work independently to get the job done.
• Field-Ready: Comfortable working outdoors, conducting on-site visits, and leading from the front.
• The Essentials: Must possess a valid driver's license, own vehicle and a Malaysian citizen or hold relevant resident status.

Why You'll Love Working With Us

We invest in our people. We offer a competitive package and a culture of success.

• Attractive Compensation: Base salary and sales incentives.
• Travel Support: Transportation allowance and fuel card.
• Total Wellness: Comprehensive medical, specialist, dental, and optical plans.
• Peace of Mind: Full coverage for Surgical & Hospitalization, Term Life, and Personal Accident insurance.
• Future-Proofing: Additional retirement benefits to secure your future.
• The Perks: Staff purchase plans, a mobile phone, and all the smart tools you need to succeed.

Ready to Make an Impact?

You won’t be starting from scratch. You'll join a high-energy, competitive team that is laser-focused on results. We provide extensive product training and hands-on support from our in-house specialists.

This is more than a job. It's a career with the industry leader.  Don't wait.  Apply now and let's grow together!

Location:

Rentokil Initial Kota Kinabalu, DBKK No 37, Lot 19, Kuala Neutron, Neutron Riverside, Jalan Tuaran Bypass, 88450 Kota Kinabalu, Sabah.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

DAY IN A LIFE

At Teleport, we’re building toward IPO — and that means doing the boring things well. Execution, discipline, and follow-through matter as much as big ideas.

Your day will be varied, often crossing functions, but most of your time will focus on delivering results, owning your scope end-to-end, making fast, data-informed decisions, and following through on fundamentals like reporting, documentation, and processes.

How we work matters as much as what we achieve. Doing the basics right, every time, sets us up for success. 

Role Overview

We are looking for a Senior Product Manager to lead the strategy, discovery, and execution of products that drive business growth, transformation, and scalability across Teleport.

You will work closely with stakeholders across the organization to identify opportunities, solve complex business challenges, and deliver scalable product solutions that create measurable impact. The ideal candidate combines strategic thinking, strong execution, and the ability to influence decisions across both business and technology teams.

Key Responsibilities

• Own product strategy, roadmap, and execution for business-critical product domains.
• Identify high-impact opportunities through a deep understanding of business processes, user needs, and company objectives.
• Lead product discovery, define problem statements, and translate insights into scalable solutions.
• Drive products that enable business growth, transformation, and organizational scalability.
• Partner closely with Engineering, Design, Data, and business stakeholders to deliver meaningful outcomes.
• Define success metrics, prioritize initiatives, and make informed trade-off decisions.
• Influence stakeholders and align cross-functional teams around product direction and priorities.
• Monitor product performance and continuously improve outcomes through data and user feedback.

Requirements

• 6+ years of Product Management experience with a track record of delivering impactful products and business outcomes.
• Experience owning products from discovery through launch and continuous improvement.
• Strong problem-solving, analytical, and decision-making skills.
• Proven ability to influence stakeholders and drive alignment across business and technology teams.
• Experience defining product strategy, roadmaps, and measurable success metrics.
• Excellent communication and stakeholder management skills.
• Comfortable operating in ambiguous environments and independently driving initiatives end-to-end.
• Experience working in Agile product development environments.
• Proficiency in Mandarin Chinese and English, with the ability to conduct business discussions, review documentation, and communicate effectively in both languages.

Preferred Background

• Experience in logistics, supply chain, e-commerce, marketplaces, SaaS, or other complex business environments.
• Experience building platforms, enterprise systems, or business enablement products.
• Exposure to business transformation, process digitization, and workflow automation initiatives.
• Experience mentoring Product Managers, Associate Product Managers, or Product Specialists.

Project Planning & Execution

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation.
• Team Leadership & Coordination
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.

Governance & Reporting

• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.

Project Planning & Execution

• Define and support the achievement of project success criteria including time, cost, quality, and performance.
• Develop and maintain detailed project plans and schedules.
• Monitor project finances and ensure alignment with budgetary targets with the project quantity surveyor team.
• Manage change control processes and ensure proper documentation.
• Team Leadership & Coordination
• Lead and facilitate cross-functional project teams.
• Ensure effective communication and collaboration across all stakeholders.
• Manage the flow of project information through meetings and written communications.

Governance & Reporting

• Maintain effective project governance, processes, and systems.
• Prepare formal project progress reports and other documentation.
• Ensure compliance with quality, safety, health, and environmental standards.
• Client & Stakeholder Engagement
• Act as a key point of contact for clients and consultants throughout all project stages.
• Identify opportunities to develop new business with existing clients and escalate to senior management.
• Ensure key learnings and project data are captured in internal knowledge systems.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.