Total 3,832 Others assistant manager job vacancies in Indonesia

Key Responsibilities

• Lead and oversee daily factory operations to achieve production, quality, and delivery targets.
• Plan and optimise manpower, materials, machinery, and production schedules for maximum efficiency.
• Monitor production performance, troubleshoot operational issues, and drive continuous improvement initiatives.
• Ensure compliance with quality standards, workplace safety requirements, and company policies.
• Oversee machinery maintenance and minimise production downtime.
• Control production costs, wastage, and operational expenses.
• Lead, coach, and develop production teams to improve productivity and performance.
• Prepare production reports and KPI analysis for management review.
• Work closely with Quality, Maintenance, Warehouse, Procurement, and Management teams to ensure smooth operations.

Requirements

• Diploma/Degree in Engineering, Manufacturing, Operations Management, or related field.
• Minimum 4 years' experience in manufacturing operations, with supervisory or management responsibilities.
• Experience in plastic manufacturing, plastic recycling, resin processing, injection moulding, extrusion, or related industries is an advantage.
• Proven track record in improving productivity, quality, cost control, and operational performance.
• Strong leadership, problem-solving, and decision-making skills.
• Knowledge of Lean Manufacturing, 5S, ISO standards, or continuous improvement practices is an added advantage.
• Proficient in Microsoft Excel and production reporting.
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia.
• Willing to work in Kapar, Selangor.

EPF, Socso, EIS, Annual Leave, Medical Leave, Medical Claim

Human Resources

1. Assist the HR & Admin Manager in all HR-related matters to ensure smooth operations and alignment with business objectives.
2. Involved in the full spectrum of HR activities including employee engagement, employee relations, orientation and training, payroll, compensation and benefits, recruitment, learning and development and performance management. 
3. Recruitment & Talent Acquisition:
4. Develop and implement recruitment strategies to attract talents.
5. Oversee the end-to-end recruitment process, including job postings, interviews, and hiring decisions.
6. Collaborate with department heads to ensure workforce planning aligns with business objectives. 
7. Business Partnering Role:
8. To assist in managing employment dispute, provide guidance and advice in handling staff disciplinary and personal grievance cases and union matters.
9. Ensure proper implementation of terms and conditions and observance of relevant labor legislation.
10. Maintain knowledge of and ensure compliance with employment practices and regulations.
11. Compensation & Benefits:
12. Manage performance appraisal and salary review exercises.
13. To assist in reviewing and recommending changes. 
14. Ensure the confidentiality and privacy of all employee and payroll information.
15. Ensure that compensation practices are in compliance with current regulations.
16. Assess compensation and benefits programmes, terms and conditions of service to ensure alignment with HR strategies.
17. Human Resources Information System:
18. Ensure that employees’ records are updated and documented accurately.
19. Ensure that System is able to support current business processes.
20. Employee Benefits and Compensation
21. Support in administering employee benefits programs, including health insurance, retirement plans and other perks.
22. Assist with payroll processing and address employee inquiries related to compensation.

Administrative

1. Office Management

• Oversee day-to-day office operations, including maintenance, supplies, and equipment.
• Manage office budgets and expenses.

2. Vendor Management

• Liaise with vendors and suppliers for office-related services and supplies.
• Negotiate contracts / agreements when necessary and ensure cost-effectiveness.

3. Travel and Event Coordination

• Arrange travel and accommodation for employees and visitors.
• Assist in planning and coordinating company events and meetings.

4. Documentation & Procedure Compliance

• Maintain administrative records, such as contracts, invoices, and correspondence.
• Ensure that administrative processes and procedures are in compliance with company policies and regulations.

5. Facilities Management

• Ensure a safe and productive work environment for employees.
• Coordinate maintenance activities and repairs for office facilities and equipment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Open culture
• Dental insurance

The Assistant Director of Marketing & Communications (AD M&C) supports the Director in planning, developing, and executing strategic marketing and communication initiatives to enhance brand awareness, drive business growth, and maintain a consistent brand voice across all channels. This role leads a team of marketing professionals and ensures campaigns are aligned with business objectives.

Key Responsibilities:

1. Strategic Marketing & Planning

• Assist in developing annual marketing and communication strategies.
• Analyze market trends, customer insights, and competitor activity to inform strategies.
• Collaborate with departments to align marketing plans with business goals.

2. Brand & Communications Management

• Ensure consistent brand messaging across all marketing materials and platforms.
• Oversee corporate communications, PR activities, and internal communications.
• Manage media relations and act as a liaison with external agencies.

3. Digital Marketing & Campaigns

• Oversee digital marketing initiatives including social media, website, and email campaigns.
• Track performance metrics, analyze ROI, and optimize campaigns accordingly.
• Lead content creation strategies for various platforms.

4. Team Leadership & Development

• Manage and mentor marketing and communications staff.
• Assign responsibilities, monitor progress, and ensure deadlines are met.
• Foster a creative and collaborative team environment.

5. Budget & Vendor Management

• Assist in preparing and managing marketing budgets.
• Coordinate with vendors, agencies, and partners to execute campaigns efficiently.
• Ensure cost-effectiveness and adherence to budget allocations.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Parking Allowance
• Free Duty Meals
• Birthday Leave

As the Senior Sales Manager, you will be responsible to assists the Director of Sales in management of all sales activities and events including direct sales, sales solicitation, sales administration, public relations and management of the sales team.

Also to manage sales activities and events in line with the annual sales and marketing plan and to achieve/exceed budget and sales strategy for your hotel

At Crowne Plaza Hotels & Resorts we look for people who are charming, confident, and internationally minded; people who know what it takes to exceed guest expectations.

Your day-to-day:

People

• Works with DOS on manpower planning and management needs
• Works with DOS in the preparation and management of the Department’s budget
• Manage day to day sales activities and build relationship with team members
• Personally build clear and open lines of communication with intra departments
• Build a team with different opinions, skills, experiences, and backgrounds; leverage personal, cultural and functional differences to optimize team performance
• Create an environment that trains, develops, coaches and mentor’s team members

Guest Experience

• Monitors competitors' activities and assists in marketing intelligence
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Services existing business through management of account bases
• Sell all facets of the hotel
• Manage the corporate head office and the preferred hotel history for that company
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market
• Provides direction on, and conducts market research and analysis
• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Builds profile within local market place through attendance at various events and local market place
• Conduct client interviews
• Entertain clients
• Plan and conduct familiarization tours and site inspections
• Travel when required to promote the hotel and develop potential business
• Maintain regular contact with the IHG hotels in your region and the regional reservation office

Financial

• Maintain files, records and reports as it pertains to: budgets, contacts, planning activities, timelines, contracts, purchase orders and post meeting notes. Complete forecasts, plans, and productivity reports for management
• Participate in the preparation of the annual departmental operating budget and financial plans Monitor budget and upsell products and services while minimising waste to increase revenue
• Negotiate room prices, sell USPs and hotel services within approved departmental booking guidelines.
• Monitors local competitors and compare their operation with his/her operation
• Solicits business and follow up on referrals and potential sales leads
• Keeps aware of trends, systems, practices and equipment in audio visual through trade literature, hotel show and site visits
• Provides direction on and conducts market research
• Maintain regular contact with IHG regional hotels and reservation networks
• Attends trade shows and sells conference space when directed

Responsible Business

• Develop awareness and reputation of the hotel and the brand in the local community
• Coordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems. Coach and advise clients on meeting options and alternatives that potentially reduce waste, save energy and have a minimal impact on the environment
• Perform other duties as assigned. May also serve as manager on duty

Accountability

• Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores

What we need from you?

• Minimum of 3 years Sales experience in 4* or 5* Hotel property
• Hospitality degree or equivalent
• Excellent customer relations, problem solving and time management skills
• Proficient knowledge of Microsoft Office and Opera Sales
• Proven ability to creating new business opportunities
• Assertive, professional and positive with a proven ability to develop in a team environment
• Must be able to work independently and maintain a positive attitude within a very busy environment
• With valid driver's license is preferred

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance

We are seeking an individual who is energetic, ambitious, and eager to grow to join our team. Successful candidate will responsible to: -

Job Responsibilities

• Manage data entry and update accounting record on daily basis.
• Working with spreadsheets, sales and purchase ledgers and journals.
• Recording and filing cash transactions. Controlling credit and chasing debt.
• To maintain proper filing system to ensure all documents are traceable in an efficient manner.
• Provide administrative support to Finance Manager
• Assist in daily operation task such as typing, filing, making phone calls, handling mail,
• Basic bookkeeping and other ad hoc task assigned by superior.

Requirements :-

• Diploma OR Degree in any disciplines or equivalent.
• General computer with excel and word knowledge.
• Positive and engaging attitude.
• Good communication skills, both verbal and written in English and Bahasa Malaysia -

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities

Benefits: 

• Basic + Incentive!! 
• Attractive bonus 
• Company trip opportunity 
• Friendly and positive company culture 
• Good working environment 
• Work life balance

Responsibilities:

• Attending to customer’s enquiries and phone calls.
• Prepare invoicing and delivery orders
• Handle salesman inquiries, quotations and purchase orders in CRM platform.
• Assist in stock checking and generate reports.
• Delivery arrangement
• Maintain a good and accurate filing system for easy access and retrieval. 
• Other ad hoc tasks assign from time to time.

Requirements: 

• Primary Language : Mandarin (As require to liaise with Mandarin speaking clients) 
• Secondary Language(s) : English and Bahasa Malaysia. 
• Experience: Fresh Graduates/ At least 1 Year(s) of working experience in the related field is required for this position. 
• Preferably Junior Executive specialized in Clerical/Administrative Support or equivalent. 
• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher /Graduate Diploma in Business Studies/ Administration/Management or equivalent. 
• Excel in MS Office (MS Excel and MS PowerPoint, in particular). Good time management skills and the ability to prioritize work.
• Full-Time position(s) available.

Prerequisite: 

• We are looking for talented people with: 

   * Good time management skills and the ability to prioritize work. 

    * Attention to detail and problem solving skills. 

     * A positive attitude and focus towards achieving success. 

      * Ambitious in building a long-term sales career. 

• Lucrative monthly income, excellent commission system, personal development path and career growth. 
• This position leads to a managerial role as the next career move. 

 # Click "Apply Now" if you are keen to join us.

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WE Serve Various Industries Of M(Maintenance), R(Repair), O(Operation), MRO Business With One-Stop Industrial Solution Platform. Trusted By Over Thousands Of World-Renowned Companies We Support Our Customers With The Most Effective Cost Down Solution And Complete Product Ranges. 

Mission: 

At Vital, our mission is to provide outstanding one stop Total Industrial Solution services to our customers by fostering a culture of results-oriented thinking, dedication, and innovation. We strive to deliver superior results to our customers while rewarding those who work hard and smart, providing an exceptional opportunity for personal growth and career advancement. 

Core Value: 

Value Excellent: Always delivering the best quality of service 

Innovate & Collaborate: Believe best ideas come from collaboration 

Trustworthy: Do what we say and say what we do 

Always customer first: We always start with the customer and work backwards 

Leader & ownership: Be a leaders and take ownership 

By embodying these core values, Vital strives to deliver exceptional results to our customers, build strong relationships with our employees, and create a culture of excellence, innovation, and accountability. 

** Join our team at Vital group and take your career to the next level. 

Perks & Benefits

• Company trips

Job Description

We are seeking a responsible and detail-oriented Purchasing Assistant to support daily procurement activities and ensure smooth purchasing operations. The successful candidate will assist in supplier sourcing, purchase order processing, inventory monitoring, and maintaining cost-effective purchasing practices to support overall business operations.

Key Responsibilities

• Assist in daily purchasing and procurement activities
• Coordinate with suppliers and vendors regarding quotations, orders, pricing, and deliveries
• Process purchase orders and ensure timely follow-up with suppliers
• Maintain accurate purchasing records and documentation
• Monitor stock and inventory requirements
• Compare pricing and negotiate for cost-effective purchases
• Support administrative and operational purchasing functions
• Ensure smooth communication between internal departments and suppliers

Requirements

• Diploma or Degree in Business Administration, Supply Chain Management, Logistics, Procurement, or related field
• Minimum 2–3 years of working experience in purchasing or procurement
• Good communication and negotiation skills
• Able to communicate effectively in Mandarin, English, and Bahasa Malaysia to deal with china suppliers and partner.
• Able to multitask and work independently with minimum supervision
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Strong organizational skills and attention to detail
• Experience in supplier sourcing and vendor coordination is an added advantage

Physical Requirements

• Ability to perform sedentary office work, including extended periods of sitting
• Frequent use of computer, paperwork handling, and administrative coordination
• Occasional movement within the office or warehouse may be required to coordinate purchasing activities or verify goods
• Able to manage multiple tasks in a fast-paced working environment

Additional Skills

• Strong problem-solving and analytical mindset
• Good time management and organizational skills
• Ability to handle multiple tasks and meet deadlines efficiently
• Good communication and coordination abilities
• High level of accuracy and attention to detail in documentation and purchasing processes

Preferred Skills

• Procurement coordination
• Vendor management
• Inventory monitoring
• Cost control
• Administrative support

How to Apply

Please email your resume to job-applications@cytron.io ; only shortlisted candidates will be notified.

Perks & Benefits

• Open culture
• Personal development opportunities
• EPF SOCSO EIS
• Medical Allowance
• Group Insurance
• Festival Parties
• Birthday treat
• Snacks and Beverages

Responsibilities:

• Prepare daily bank reconciliation report.
• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete weekly bank recon to ensure no discrepancy in banking.
• Check on petty cash returns from branches and issue reimbursement cheque.
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Bachelor's Degree in Accounting, Finance or related fields with professional qualifications.
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• Advance level in MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Personal leave
• Competitive salary and performance bonus
• Flexible working environment
• Career growth opportunities
• Fun and collaborative team culture

Job Description

• Handling Accounts Payable (AP) or Accounts Receivable (AR) tasks.

• Assisting Account Officer and Account Executive.

• Performing accounting data entry on a timely manner.

• Generating financial reports, maintaining cashbook and bank reconciliation

• Familiar with ERP system is an advancement.

• Ad hoc task given by superior

Responsibilities

• Possess at least LCCL

• Diploma Certification or Professional Certification are preferred

• At least 2-3 Year(s) of working experience

• Fresh Graduated is encouraged to apply

• Good command of written & spoken Mandarin, B. Malaysia & English

Benefits

• Work-Life Balance: 5-day workweek.

• Medical claims (T&C)

• H&S, and PA insurance coverage.

• Convenience: Free parking.

• Attractive annual leave.

• Festive season perks.

Responsibilities:

• Data entry (job Order, Goods Received Note, Good Received & Returned Note, Sub Contract, Approval Note, Stock Adjustment, Stock Issue, Stock Received, Purchase Cancel Note, Production Claims, Sub-Con Claims)
• Inventory Control and reconciliation
• Inventory transaction entering (Create & Update product Item Code)
• Costing
• prepare monthly inventory analysis and report
• Closing month end and year end
• Stock take (middle and end of the year)
• Liaise with purchasing, production, sales and store department for any stock variances
• assist in any other ad-hoc tasks instruct by superior & top management

Perks & Benefits

• Personal leave
• Paid training and development
• Medical
• Working 5 days per week

We are looking for a reliable and detail-oriented Administrative Assistant to support our Quantity Surveying (QS) and Contracts team. This role involves handling documentation, coordination, and general office administration to ensure smooth daily operations.

Key Responsibilities

• Provide administrative support to QS / Contracts team
• Prepare, print, scan, file and organise project documents
• Assist in compiling documents for progress claims, tenders, and reports
• Maintain proper filing system (physical and digital)
• Answer and direct incoming phone calls professionally
• Liaise with site staff, subcontractors, and suppliers on documentation matters
• Track and follow up on submissions and approvals
• Perform general office administrative duties as required
• Assist with other general administrative tasks such as authority and utility submissions

Requirements

• Minimum SPM / Diploma in Administration or related field
• 1–3 years of administrative experience (construction industry is an advantage)
• Proficient in Microsoft Office (Word, Excel, PDF handling)
• Good organisational skills and attention to detail
• Able to multitask and work in a fast-paced environment
• Good communication skills (English & Bahasa Malaysia)
• Responsible, reliable, and able to follow instructions

Preferred (Good to Have)

• Experience supporting QS / construction / contracts team
• Familiar with document control processes
• Experience handling progress claim documentation

Perks & Benefits

• Bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Company trip

We are looking for a detail-oriented Account Assistant to support our accounting department. The ideal candidate will handle data entry, accounts payable, accounts receivable, Inventory & general ledger and provide support to the Accounting team. Join a stable growing company for a career.

• Perform day-to day bookkeeping task such as data entry, invoicing, accounts , bank reconciliations, maintaining ledgers, petty cash reimbursement
• Organize and manage accounting documents, including invoices, receipts and payment & collection reports for shops
• Assist in preparation of financial reports, ensuring data is up-to-date and properly recorded.
• Support in day-to-day accounting operations and with any assigned task
• Assist with account reconciliations ,including banks & shops
• Handle ad-hoc tasks as assigned by the senior accounting team including assisting in financial audits and other projects
• Maintain proper filing systems for accounting record to ensure easy retrieval and reference
• Assist in month-end closing processes, including posting journal entries, monthly stock report & closing

Requirement

• Diploma or Bachelor Degree in Accounting, Finance or a related field
• 1-2 years of experience in accounting role is preferred
• Fresh graduates are welcome
• Proficient in accounting software SAP and Microsoft Office(Excel & Word)
• Excellent attention to detail and organizational skill
• Ability to work well in a team environment and follow instructions
• Good communication skills and the ability to handle multiple tasks.

Perks & Benefits

• Medical insurance
• Birthday leave
• Staff Purchase

The Relationship Manager (RM) plays a crucial role in managing the relationship with merchants.

The role involves collaboration with various departments, including Operation, Finance, and IT, to

deliver a seamless experience for merchants.

Job Responsibilities

Sales & Reseller Recruitment

 Direct Merchant Acquisition: Pitch, negotiate, and sign up merchants directly to meet personal

sales and transaction volume targets.

 Reseller Network Expansion: Scout, recruit, and onboard independent resellers, sales agents,

and channel partners to multiply market reach.

 Drive Sales Execution: Manage and motivate your reseller network to consistently deliver on

their merchant sign-up and volume KPIs.

Relationship Management & Portfolio Growth

 Maintain strong, trusted relationships with merchants, resellers and partners to prevent churn.

 Build and maintain strong relationships with key merchants and partner banks, ensuring

satisfaction and loyalty.

Portfolio Growth, Product Promotion and Upselling

 Assist in cross-selling and upselling other products and services to Merchants.

 Encourage merchants to sign up for additional products and services

Support, Coordination and Training

 Provide adept support, resolve merchant and bank inquiries, and ensure swift solutions to

arising issues for a smooth merchant experience.

 Collaborate with internal and external stakeholders for terminal applications, tag-on processes,

and problem resolution - including terminal problems, payment discrepancies, double charges,

account changes, statement concerns, relocation, MDR revisions, and monthly statement

requests.

 Provide training to merchants and reseller, ensuring they are well-versed in using terminals and

understanding new product offerings.

 Handle termination requests from merchants, conduct site visits for uncontactable merchants,

and collect outstanding payments and associated charges. Request supporting documents as

needed.

 Check, provide invoices, and collect merchant maintenance fees and profit-sharing amounts.

Ad hoc Tasks and Continuous Learning

 Execute special strategic projects, market analysis, and other tasks assigned by management.

 Stay informed about the latest industry trends through continuous training.

Perks & Benefits

• Medical insurance
• Dental insurance

As the Banquet Manager, you’ll ensure the smooth execution/ procurement of conference business and assist in the planning and delivery of service during the conference. Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos. 

Your day-to-day: 

People   

• Work with Human Resources to ensure the departmental performance of staff is productive 
• Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 
• Adhere to hotel disciplinary procedures during major/minor act of misconduct 
• Work with Superior on manpower planning and management needs 

Guest Experience  

• Assist in the co-ordination and monitoring of all meetings and conference business 
• Assist in managing the standards and procedures of the department, for instance, ensuring that business has been signed prior to commence planning  
• Assist in managing the rooming list process 
• Co-ordinate the allocation of space for the conference and associated events 
• Conduct room familiarisations and site inspections 
• Monitor competitor activities 
• Supervise the functioning of all banqueting department employees, facilities, sales and costs, to ensure maximum departmental profit is achieved 
• Control and analyse, on an on-going basis, the following, in an effort to ensure optimum performance: 
• Quality levels of product and service 
• Guest satisfaction 
• Merchandising and Marketing 
• Operating costs 
• Sanitation, cleanliness and hygiene 
• Assist in the coordination and liaison with the Food and Beverage Manager and the Executive Chef, the pricing and preparation of banquet menus, and beverages and wine lists by taking into consideration such factors as: 
• Local requirements 
• Market needs 
• Competition 
• Trends 
• Recipes 
• Potential costs 
• Availability of Food and Beverage products 
• Merchandising and promotion 
• Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.  
• Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. 
• Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction. 

 Financial  

• Work with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include: 
• Assist in co-ordinating the preparation of the banquet sales annual budget 
• Assist in monitoring and controlling departmental cost on an ongoing basis to ensure performance against budget 
• Assist in the preparation of the hotel strategic plan, goals program 

Responsible Business  

• Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same 
• Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures 
• Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 
• Initiate action to correct a hazardous situation and notify supervisors of potential dangers 
• Log security incidents and accidents in accordance with hotel requirements 
• Other ad-hoc duties - unexpected moments when we must pull together to get a task done 
• May also serve as manager on duty 

Accountability    

• Ensure the smooth execution of any Catering event (On & Off premises) as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Catering Sales team to achieve the department annual budget 

Number of employees supervised – 

• Direct - Assistant Banquet Manager/ Banquet Supervisors/ Banquet Attendants   

Annual Operating Profit/Payroll Budget –  

• Banquet Revenue Target 

Key Metrics –  

• Banquet Revenue Target 
• Guests Satisfaction Survey 

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience (preferably in banqueting operations) or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local law 

• The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Parking Allowance
• Free duty meals

As the Restaurant Manager, you’ll manage all aspects of one or more full-service food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures.     

Your day-to-day: 

People   

Work with Human Resources to ensure the departmental performance of staff is productive 

Ensure compliances to hotel Reward & Recognition initiatives with active nomination for F&B colleagues 

Adhere to hotel disciplinary procedures during major/minor act of misconduct 

Work with Superior on manpower planning and management needs 

Guest Experience  

Effectively manage the restaurant by ensuring the following:  

Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 

Adhere to opening and closing procedures 

Adhere to bill paying procedures  

Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc 

Personally meet and farewell a minimum of 80% of your customers 

Encourage and motivate staff to provide optimum service during all shifts 

Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile  

Develop and implement Promotions Calendar for F&B products in restaurant  

Manage special event concepts  

Create positive publicity opportunities  

Manage customer database and utilize effectively  

Up-sell property facilities  

Analyze food and beverage statistics through point of sale system 

 Financial  

Anticipate market changes and review operations when necessary  

Conduct competitor analysis  

Actively pursue cost saving measures 

Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific  

Manage wage and beverage cost 

Forecasting   

Stock control 

Responsible Business  

Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safely and within FSMS guidelines and ensure your direct reports do the same 

Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly 

Initiate action to correct a hazardous situation and notify supervisors of potential dangers 

Log security incidents and accidents in accordance with hotel requirements 

Other ad-hoc duties - unexpected moments when we must pull together to get a task done 

May also serve as manager on duty 

Accountability    

Ensure the smooth execution of restaurant as per the desired standards and set benchmarks. Reports to Food & Beverage Manager and works closely with Food & Beverage Team to achieve the department annual budget  

Number of employees supervised – 

Direct - Assistant Restaurant Manager/ Food and Beverage Supervisors/ Food and Beverage Attendants/ Hostess 

Annual Operating Profit/Payroll Budget –  

Restaurant Revenue Target 

Key Metrics –  

Restaurant Revenue Target 

Employee Satisfaction Survey

What we need from you? 

Bachelor’s degree / higher education qualification in Hotel Management, culinary arts / equivalent  

Some college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience 

Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law 

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. 

• Annual Leave
• Free duty meals
• Birthday Leave
• Long Service Award
• Compassionate Leave
• Medical Insurance