Total 51 job vacancies by EPOS

Contractual Administration [9 months contract]

Key Responsibilities

1. Onboarding & Asset Management

• Asset Procurement & Issuance: Manage the end-to-end lifecycle including ordering, stock tracking, preparation, and distribution of company assets, corporate apparel, and new-hire onboarding kits (laptops, mobile phones, SIM cards, EZ-Link cards, company t-shirts, and staff name cards). 

• Tech & Account Setup: Assist with basic laptop deployment and user account preparation for all incoming team members.

2. Documentation & General Administration 

• Data Maintenance: Maintain and update internal company records, trackers, and databases with high accuracy.

• Company Correspondence: Assist in generating and drafting official company letters and documentation, such as employment confirmations, resignation acknowledgments, and other corporate correspondence

• General Admin: Support the team with ad-hoc projects, administrative duties, and paperwork as required.

3. Internal Communications & Workplace Culture

• Internal Communications: Assist in crafting internal communications to keep employees informed, engaged, and excited about company events and initiatives.

• Events & Welfare: Support the planning and execution of staff engagement activities, welfare initiatives, and company events.

4. Facilities & Workspace Management

• Workspace & Seating Coordination: Coordinate, maintain, and update office seating arrangements and layouts to ensure optimal space utilization and workspace readiness for new hires.

• Office Supplies & Equipment: Monitor printer functionality, manage printer maintenance, and proactively order printer paper and essential office supplies.

• Facilities Management: Serve as the primary point of contact for office vendors (e.g., water supply, lighting, air conditioning maintenance).

• Office Operations: Ensure the workplace remains fully functional, tidy, and well-stocked.

Requirements & Qualifications

• Experience: Proven experience in an administrative, office management, or operations support role.

• Tech Savviness: Comfortable with basic IT troubleshooting, account creation, and tech setup. 

• Organization Skills: Exceptional multitasking abilities with a knack for keeping databases, office supplies, and physical inventory (like tech and apparel) organized.

• Communication: Strong written and verbal communication skills and coordinating with external vendors.

• Attitude: A positive, collaborative mindset with a proactive, self-starter approach to problem-solving.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

We empower merchants with innovative payment, POS, CRM, and business management solutions that help businesses streamline operations and accelerate growth.

Job Summary

We are seeking a highly driven and energetic Merchant Acquisition Executive to join our Sales team. In this role, you will be responsible for expanding EPOS' merchant network by actively identifying, engaging, and acquiring new merchants across Singapore.

This is a field-based hunting role that requires frequent physical visits to merchant locations. You will proactively approach business owners, understand their operational needs, introduce EPOS solutions, and drive new merchant sign-ups. The ideal candidate is confident in face-to-face sales, enjoys building relationships, and thrives in a fast-paced environment.

Responsibilities

• Prospect, identify, and acquire new merchants through active field sales and canvassing activities.
• Conduct regular physical visits to retail shops, F&B outlets, service providers, and other businesses to generate sales opportunities.
• Build and maintain a strong sales pipeline through cold calling, walk-ins, referrals, networking, and market research.
• Understand merchants' business requirements and recommend suitable EPOS products and solutions.
• Deliver product demonstrations and presentations to prospective merchants.
• Negotiate commercial terms and close sales opportunities effectively.
• Manage the end-to-end sales cycle from prospecting and qualification to onboarding and account activation.
• Collaborate closely with internal teams to ensure smooth implementation and merchant onboarding.
• Maintain accurate sales records, pipeline updates, and activity reports within CRM systems.
• Stay informed about market trends, competitor activities, and merchant needs to identify new business opportunities.
• Consistently achieve and exceed individual sales and acquisition targets.

Requirements

• Diploma or Bachelor's Degree in Business, Sales, Marketing, or a related field.
• 1-3 years of experience in sales, business development, merchant acquisition, or field sales.
• Fresh graduates with strong communication skills and a passion for sales are welcome to apply.
• Comfortable with outdoor fieldwork and frequent face-to-face merchant visits.
• Strong interpersonal, negotiation, and relationship-building skills.
• Self-motivated, resilient, and target-driven.
• Excellent verbal communication and presentation skills.

• Ability to work independently while collaborating effectively with cross-functional teams.
• Proficiency in English; additional languages are advantageous for engaging diverse merchant communities.
• Familiarity with payment solutions, POS systems, fintech, or SaaS products will be an advantage.

Benefits

• Competitive base salary with attractive commission and incentive structure.

• Career growth opportunities within a fast-growing fintech environment.

• Exposure to leading payment and digital commerce solutions.

• Comprehensive training and development programs.

• Collaborative and dynamic work culture.
• Join us in transforming how businesses operate and grow through innovative digital solutions.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We’re looking for a Merchant Operations Executive to join our team and play a key role in managing and supporting our growing merchant network. If you enjoy working in a fast-paced environment and thrive on solving operational challenges, this role is for you.

What You’ll Do

As the main point of contact for our merchants, you will:

• Manage end-to-end operational activities, including merchant onboarding, inventory management, logistics coordination, and warehouse operations to ensure smooth business operations.
• Coordinate with suppliers, merchants, 3PL providers, warehouses, and internal stakeholders to oversee shipment schedules, delivery arrangements, inventory movement, merchant activation, and issue resolution.
• Handle operational transactions and documentation accurately through ERP/WMS systems, including inventory records, stock movements, merchant setup, compliance requirements, and operational reporting.
• Monitor inventory performance, stock accuracy, merchant activity, and operational KPIs, while driving continuous improvements to enhance efficiency, service quality, and overall customer experience.
• Provide day-to-day support for merchants and internal teams by managing inquiries, troubleshooting operational issues, coordinating cross-functional resolutions, and ensuring timely execution of operational processes.
• Conduct regular audits, stock takes, reconciliations, warehouse visits, and compliance checks to maintain operational accuracy, regulatory adherence, and effective control of business assets.
• Collaborate closely with Sales, Finance, Procurement, Technology, and Logistics teams to support business growth, inventory planning, merchant success, and continuous process improvement initiatives.

• Strong communication and stakeholder management skills
• Detail-oriented with a problem-solving mindset
• Ability to manage multiple tasks in a fast-paced environment
• Experience in operations, customer support, or payments/POS is a plus
• Comfortable working with data and tracking performance metrics

About EPOS

EPOS is a fintech company that provides digital payment and business solutions to merchants. We help businesses streamline their operations through innovative payment technologies and business management tools. As part of our brand growth strategy, we focus on educating merchants and increasing brand awareness through engaging, social-first content across platforms such as TikTok, Xiaohongshu, and Instagram.

• Strong interest in social media content creation, particularly TikTok, Xiaohongshu, and Instagram.
• Understanding of short-form content trends, storytelling, audience engagement, and social media best practices.
• Basic video editing skills using tools such as CapCut, Canva, or similar mobile editing applications.
• Comfortable filming and creating content using a mobile phone.
• Creative, proactive, and able to work independently with minimal supervision.
• Strong communication skills and willingness to collaborate with internal teams.
• Ability to manage multiple content projects and meet deadlines in a fast-paced environment.
• Ability to read and write Chinese is an added advantage, especially for Xiaohongshu content.
• Experience managing personal social media accounts or creating UGC (User-Generated Content) is a plus.
• Portfolio or examples of previous content creation work are preferred.

• Monthly internship allowance (depending on experience and portfolio)

• Hands-on experience in a fast-growing fintech company

About EPOS

Backed by Ant International, a global leader in digital payments and financial technology, EPOS is part of Antom's global merchant payment services and a leading provider of Point-of-Sale (POS) digital solutions in Singapore.

Supporting Ant International's mission to empower SMEs, EPOS leverages Antom's digital capabilities as a central hub to serve small and medium-sized businesses across the region with integrated O2O solutions.

With a growing presence across Singapore, Malaysia, and Vietnam, we are expanding our teams across Asia to drive meaningful, impactful changes for businesses worldwide.

Job Summary

We are looking for a Sales Operations Specialist (also known as a Sales Development Representative) to support our sales team and ensure seamless customer interactions.

In this role, you will be the first point of contact for potential clients—guiding them through initial inquiries, maintaining accurate records, coordinating appointments, and helping create a smooth and positive customer journey.

This is more than an operations role. It is an opportunity to contribute directly to business growth by ensuring our sales teams are well-supported and our clients receive exceptional service.

Key Responsibilities

• Act as the primary point of contact for client inquiries and provide excellent customer service.
• Schedule and coordinate appointments between potential clients and the sales team.
• Identify potential leads and support overall sales development efforts.
• Maintain accurate and up-to-date client records in the system.
• Collaborate with cross-functional teams to ensure a customer-centric approach.
• Ensure high levels of client satisfaction and smooth operational support at all times.

• Strong communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with merchants and stakeholders.

• Proficient in English; the ability to communicate in Mandarin is an added advantage to effectively support Mandarin-speaking merchants.

• Confident in engaging with clients through various channels, including phone calls, messaging platforms, and email.

• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

• Self-motivated, proactive, and results-oriented, with a strong willingness to learn and adapt.

• Strong problem-solving skills and the ability to handle merchant inquiries and operational issues effectively.

• Experience in sales support, customer service, merchant support, telemarketing, or account management will be an added advantage.

• Comfortable working collaboratively with cross-functional teams to ensure excellent merchant experience and operational efficiency.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider. Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth. With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

As a team member, you will work cross functionally  to  support  our  international  business  and  users  in  KL,  Malaysia ,  and  different locations across SEA countries, support basic office IT infrastructure, provide IT services and IT assets management; manage regional projects such as hardware/software upgrade project and company wide  project  support e.g.  Double 11 ,  business- specific  project  e.g.  global  user  experience  improvement;  involve  in  global  Merge  &  Acquisition  integration  projects working on cross-function collaboration from different business units in different continents, etc. 

Job Description

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Support VIP/VVIP desktop and event support
• Support event, video conference with understanding knowhow and break fix
• Support and troubleshoot desktop Technology and application like Microsoft Office
• General concept for reporting, dashboard 
• With proactive communication with senior executive with quick resolution and follow up plan
• Fast learner on new technology with data driven
• Ensuring proper documentation, notification, tracking, and follow up of all incidents
• Team Management with cross country is preferred
• Passionate, high performer, fast learner, willing to take ownership
• Work overtime required occasionally for emergency, project and VP support 

Job requirements:

• 5+ years of work experience in large enterprise companies
• University degree in computer science or equivalent experience in IT
• Strong knowledge in User & VIP Support and ITIL methodology
• Proven ability of project management 
• Strong Communication with different department and stakeholders
• Excellent English and Mandarin (Speaking and writing)

Backed by Ant International — a global leader in digital payments, digitization, and financial technology solutions — EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider headquartered in Singapore.

As part of EPOS’ strategic expansion into the Malaysian market, we are growing our Sales team and are currently looking for an experienced Sales Manager to lead, coach, and drive business growth across the market. This role plays a key part in building a high-performing sales culture while helping SMEs accelerate their digital transformation journey through EPOS’ innovative POS solutions.

This is a unique opportunity to join a mission-driven organization dedicated to empowering Small and Medium Enterprises (SMEs) with technology that enables businesses to operate more efficiently, grow confidently, and succeed in the digital economy. If you are passionate about sales leadership, team development, and driving impactful business growth, we’d love to hear from you.

About the Role:

• Lead, manage, and coach the field sales team to achieve merchant acquisition and sales targets in the Malaysia market.
• Drive the full sales process including prospecting, cold calling, closing deals, merchant activation, and ensuring CRM updates are completed accurately.
• Monitor daily, weekly, and monthly sales performance, prepare sales reports, and manage team productivity through data-driven performance tracking.
• Recruit, develop, and build a high-performing sales team through on-ground coaching, shadowing, and performance management.
• Oversee outbound and inbound lead management, improve lead conversion rates, and organize sales campaigns or challenges to accelerate sales performance.
• Collaborate closely with HR, Product, Marketing, and AI teams to support sales strategies, while ensuring accurate merchant data verification in HubSpot for reporting and commission purposes.

• Proven experience in sales leadership, field sales management, or business development.
• 5+ years of sales experience, preferably in field sales, SaaS, fintech, POS, or SME acquisition, with proven team management experience.
• Strong people management, coaching, and performance management skills.
• Experience managing KPI-driven sales environments and CRM systems such as HubSpot.
• Strong analytical and reporting capabilities with a data-driven mindset.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to thrive in a fast-paced and growth-oriented environment.