Total 30 job vacancies by Digital

Senior SOC Analyst – L3
Singapore | 12-Month Contract (Highly Extendable) 

The Role

We're looking for a sharp, experienced Senior SOC Analyst to join an established inhouse cybersecurity team in Singapore. This is a hands-on Tier 3 role - you'll be the go to expert when incidents escalate, the person who mentors junior analysts, and the one building better detection and response capabilities for the organisation. You'll work closely with a Cybersecurity Manager and be the primary point of contact for Managed Service providers, leading incident response calls and translating complex threats into clear actions for leadership.

What You'll Be Doing

Monitoring & Incident Response

• Monitor network traffic, logs, and alerts and act fast when something looks wrong
• Lead incident response calls and coordinate with internal and external stakeholders
• Prepare incident reports and executive summaries for management

Threat Intelligence & Forensics

• Stay ahead of the threat landscape - tracking global advisories and mapping them to internal systems
• Deep-dive forensic investigations on affected systems and networks
• Develop and implement advanced detection rules, automation, and response tools

SOC Operations

• Guide and mentor outsourced Tier 1 and Tier 2 SOC analysts
• Continuously improve SOC processes, playbooks, and detection methodologies
• Lead post-incident reviews and tabletop exercises
   

Security Operations

• Hands-on with enterprise security tools - PAM (Privileged Access Management), WAF, firewalls, EDR
• Work with Infrastructure and End User teams to close security gaps
• Support compliance, audits, and cybersecurity awareness campaigns

What We're Looking For

• 5+ years in security operations, incident response, or a related cybersecurity role
• Strong hands-on experience with SIEM tools - Splunk, Microsoft Sentinel, Securonix, or equivalent
• Solid grasp of threat intelligence, TTPs (Tactics, Techniques & Procedures), and digital forensics
• Experience with firewalls, IDS/IPS, EDR, PAM, and WAF solutions
• Able to lead cross-functional teams under pressure and communicate clearly with non-technical stakeholders
• Degree in Information Security, Computer Science, IT, or related field
• Certifications like CISSP, GIAC, GCIA, or GCFA are a strong plus

Who we are:
We’re a growing digital marketing agency working with SMEs in Singapore.

We’re looking for someone who enjoys business conversations, relationship-building, and closing deals, and wants to earn uncapped recurring monthly income instead of a fixed salary ceiling.

This is a hunter-style Business Development role. You are expected to actively prospect, build their own pipeline and generate new business opportunities. The main upside comes from long-term recurring commissions on the clients you bring in.

This is a Commission Based role. The main upside comes from long-term recurring commissions on the clients you bring in.

What you’ll be doing:

• Identifying and reaching out to SME owners and decision-makers

• Qualifying prospects to understand their business needs and challenges

• Actively hunting for new business opportunities through networking, referrals, cold outreach and other prospecting methods

• Setting up and handling sales conversations (calls, meetings, follow-ups)

• Building trust and long-term relationships with clients

• Closing deals and onboarding new clients into the agency

• Following up with existing clients for upsell, cross-sell, and referrals

• Keeping basic records of conversations, pipelines, and client status
  

Who this is for:

• Comfortable with commission-based income

• Self-motivated, disciplined and proactive

• Enjoys sales, networking and relationship-building

• Wants upside without being capped by a fixed salary

• Wants to build a long-term income stream, not just a paycheck

• Willing to actively hunt for opportunities instead of waiting for leads

• Interested in building a recurring income stream rather than just earning a monthly paycheck

• Hungry to learn, hungry to earn and willing to put in the work
  
  

Sales Consultant

Role Overview

The Sales Consultant is responsible for guiding customers through the full customer journey — from enquiry and product recommendation to post-sales support and coordination.

This role focuses on understanding customer needs, recommending suitable solutions, driving sales conversion, and ensuring customers receive a smooth and professional experience before and after installation.

The role plays a key part in customer satisfaction, revenue growth, and long-term brand trust within the company’s home access and security solutions business.

Key Responsibilities

Customer Sales & Consultation

•⁠ ⁠Attend to walk-in customers and assigned customer enquiries professionally

•⁠ ⁠Understand customer needs and recommend suitable products confidently

•⁠ ⁠Explain product features, pricing, warranties, and installation requirements clearly

•⁠ ⁠Follow up on customer enquiries and quotations promptly

•⁠ ⁠Build positive customer relationships through professional consultation and responsive follow-up

•⁠ ⁠Upsell suitable accessories and complementary solutions where appropriate

•⁠ ⁠Achieve assigned sales targets and performance expectations

Sales Coordination & Processing

•⁠ ⁠Prepare quotations, invoices, and required sales documentation accurately

•⁠ ⁠Maintain accurate customer records and follow-ups using company systems and communication platforms

•⁠ ⁠Collect and verify customer information for installation coordination

•⁠ ⁠Coordinate closely with operations and customer service teams to ensure smooth job handover

•⁠ ⁠Minimize operational issues caused by incomplete or inaccurate sales information

After-Sales Support

•⁠ ⁠Handle customer after-sales enquiries and support requests professionally

•⁠ ⁠Coordinate with internal teams on warranty claims, servicing arrangements, troubleshooting support, and product guidance

•⁠ ⁠Follow up on unresolved customer matters to ensure proper resolution

•⁠ ⁠Escalate sensitive or unresolved cases appropriately when required

Showroom & Team Support

•⁠ ⁠Maintain showroom cleanliness and product display presentation

•⁠ ⁠Support company promotions, campaigns, and approved sales initiatives

•⁠ ⁠Participate in training, meetings, and internal improvement initiatives

•⁠ ⁠Keep updated on product knowledge and company processes

Ideal Candidate Traits

•⁠ ⁠Comfortable interacting with customers daily in a retail environment

•⁠ ⁠Able to multitask and stay organized in a fast-paced environment

•⁠ ⁠Responsive and disciplined in handling customer follow-ups and coordination

•⁠ ⁠Positive, responsible, and solution-oriented mindset

•⁠ ⁠Emotionally stable and able to handle customer situations professionally

•⁠ ⁠Willing to learn product knowledge, systems, and operational processes continuously

Requirements

•⁠ ⁠Minimum 1 year of sales, retail, or customer service experience preferred

•⁠ ⁠Strong communication and interpersonal skills

•⁠ ⁠Customer-oriented mindset with good problem-solving ability

•⁠ ⁠Comfortable using digital tools, messaging platforms, and basic sales systems

•⁠ ⁠Able to work independently and as part of a team

•⁠ ⁠Must be willing to work retail hours, weekends, and public holidays

•⁠ ⁠Product and system training will be provided

Working Hours

•⁠ ⁠Retail working hours: 11:00 AM – 8:00 PM

•⁠ ⁠Required to work weekends and public holidays based on roster

Salary Structure

•⁠ ⁠Basic salary + commission structure with performance-based incentives

•⁠ ⁠Expected gross monthly salary range: SGD $3,000 – $6,000 (subject to experience and performance)

•⁠ ⁠Strong performers with good sales and customer handling ability can achieve higher earnings through performance incentives

Company Overview

AN Digital Lock is an authorised dealer in Singapore for Samsung, Philips, Kaadas, Hafele, Solity, Igloohome, Zigbang, Ezviz and Aqara digital locks. We focus on delivering quality products with high security and excellent customer support.

Job Summary

You will install wooden door, metal gate, digital door locks, doorbells, and door viewers for customers, provide clear usage instructions, and offer after-hours troubleshooting and warranty service support.

Responsibilities

• Install products that company carry at customer premises according to order specifications
• Provide clear, step-by-step instructions to customers on product usage to ensure proper operation
• Respond promptly to after-hours service calls to troubleshoot and replace digital locks under warranty
• Maintain company vehicle cleanliness and organization to ensure readiness and professionalism
• Communicate politely and considerately with customers and colleagues to foster positive interactions
• Clean and tidy the door and gate area after completing installation to maintain a professional worksite

Required competencies and certifications

• Hold a valid Class 3 driving license to operate company vehicles for service calls
• Possess at least 1 year of experience in door, lock, or carpentry trades to perform installations effectively
• Demonstrate basic English proficiency to communicate instructions and service details clearly

Preferred competencies and qualifications

• Polite and friendly attitude to enhance customer service experience

Installation Operations Executive

Role Overview

The Installation Operations Executive is responsible for ensuring smooth operational execution from post-sales handover to successful customer handover.

This role owns installation readiness, installer deployment coordination, logistics readiness, schedule execution, and operational issue resolution to ensure installations and deliveries are completed efficiently, accurately, and with minimal operational disruption.

The role acts as the operational control center between sales, logistics, installers, customer service, suppliers, and customers.

Primary Objectives

•⁠ ⁠Ensure every job is operationally ready before execution

•⁠ ⁠Protect installer productivity and deployment efficiency

•⁠ ⁠Minimize operational disruptions, delays, failed trips, and incomplete jobs

•⁠ ⁠Ensure smooth coordination between all operational stakeholders

Key Responsibilities

1. Installation Operations Planning & Coordination

•⁠ ⁠Manage and maintain installation schedules and deployment calendar efficiently

•⁠ ⁠Schedule jobs based on routing, workload, skillset, and job complexity

•⁠ ⁠Coordinate urgent cases, rescheduling, and deployment adjustments

•⁠ ⁠Monitor daily operational flow and job completion status to minimize travel inefficiencies and operational downtime

•⁠ ⁠Optimize manpower deployment and scheduling utilization to support efficient daily operations

2. Operational Readiness Management

•⁠ ⁠Ensure site, product, accessories, tools, and operational requirements are deployment-ready before execution

•⁠ ⁠Verify installation requirements and escalate operational risks or special site conditions proactively

•⁠ ⁠Coordinate access arrangements, missing items, and operational gaps before deployment

•⁠ ⁠Prevent failed trips, incomplete jobs, installation delays, and avoidable operational disruptions through proper readiness control

3. Installer Operations Support

•⁠ ⁠Act as the primary operational support for installers during active job execution

•⁠ ⁠Resolve operational issues efficiently by coordinating across sales, logistics, suppliers, and customer service teams

•⁠ ⁠Support installer decision-making, escalation handling, and deployment adjustments during operational disruptions

•⁠ ⁠Protect installer productivity by minimizing downtime, unnecessary interruptions, and operational inefficiencies

•⁠ ⁠Monitor installer competency gaps and highlight operational training requirements where necessary

•⁠ ⁠Ensure installers are operationally prepared to execute assigned jobs smoothly from deployment to customer handover

4. Logistics & Material Coordination

•⁠ ⁠Ensure products, accessories, tools, and operational materials are deployment-ready before execution

•⁠ ⁠Resolve stock shortages, replacement requirements, and operational material issues proactively

•⁠ ⁠Maintain operational alignment between warehouse, logistics, installers, and site requirements to minimize execution disruptions

•⁠ ⁠Reduce operational downtime caused by inventory, preparation, or material coordination gaps

5. Customer & Cross-Functional Coordination

•⁠ ⁠Manage customer communication related to scheduling, delays, access coordination, and operational changes

•⁠ ⁠Coordinate rescheduling, deployment updates, and smooth customer handover execution

•⁠ ⁠Resolve operational issues and escalations across sales, customer service, logistics, suppliers, and installers

•⁠ ⁠Maintain clear cross-functional coordination to support efficient daily operational execution

•⁠ ⁠Provide temporary operational support during peak periods or manpower shortages where required

6. Operational Monitoring & Continuous Improvement

•⁠ ⁠Monitor installation completion, delays, reschedules, and operational bottlenecks to maintain execution efficiency

•⁠ ⁠Identify recurring operational issues, workflow inefficiencies, and coordination gaps affecting operational performance

•⁠ ⁠Support implementation and continuous improvement of operational SOPs, workflows, and execution standards

•⁠ ⁠Maintain operational visibility and reporting for management review and operational decision-making

•⁠ ⁠Contribute ideas and process improvements to enhance operational scalability, efficiency, and execution quality

Requirements

•⁠ ⁠Experience in operations coordination, scheduling, logistics, or field operations preferred

•⁠ ⁠Strong operational planning and problem-solving capability

•⁠ ⁠Able to coordinate multiple moving parts in a fast-paced environment

•⁠ ⁠Strong communication and coordination skills

•⁠ ⁠Fast decision-making and escalation handling ability

•⁠ ⁠Responsible, organized, and detail-oriented

•⁠ ⁠Able to work independently while coordinating across multiple teams

•⁠ ⁠Familiarity with operational systems, scheduling tools, or field service coordination is an advantage

Key Responsibilities

·      Lead the design and implementation of ESG data, reporting, and analytics solutions across the organization.

·      Define technical architecture, data models, and integration frameworks for ESG data platforms.

·      Collaborate with business stakeholders, sustainability teams, and technology teams to translate ESG reporting requirements into scalable technical solutions.

·      Provide technical leadership to data engineering, analytics, and data science teams throughout the solution lifecycle.

·      Drive the development of ESG dashboards, KPIs, scorecards, and performance monitoring frameworks.

·      Oversee the ingestion, transformation, validation, and management of ESG datasets, including carbon emissions, sustainability metrics, and regulatory reporting data.

·      Establish and enforce ESG data governance, data quality, metadata management, and reporting standards.

·      Ensure ESG solutions align with global reporting frameworks and regulatory requirements, including GRI, SASB, TCFD, ISSB, and other emerging standards.

·      Review technical designs, code, and implementation approaches to ensure scalability, reliability, and maintainability.

·      Lead system integration efforts across internal and external ESG data sources and reporting platforms.

·      Support advanced analytics initiatives, including predictive modeling, sustainability insights, and ESG risk analysis.

·      Manage technical delivery, project planning, risk management, testing, and production deployments.

·      Mentor technical team members and promote best practices in data engineering, analytics, and ESG technology solutions.

·      Act as the primary technical advisor for ESG-related initiatives and stakeholder engagements.

Required Skills and Experience

·      Bachelor's or Master's degree in Computer Science, Data Science, Information Systems, Sustainability, Finance, or a related discipline.

·      5+ years of experience in data, analytics, or technology delivery roles, with at least 2 years in a technical leadership capacity.

·      Strong understanding of ESG concepts, sustainability reporting frameworks, and regulatory requirements.

·      Proven experience designing and delivering enterprise-scale data and analytics solutions.

·      Strong expertise in data architecture, data modeling, ETL/ELT processes, and data governance frameworks.

·      Hands-on experience with data visualization and analytics platforms such as Power BI or Tableau.

·      Proficiency in SQL and working knowledge of Python or R for data analysis and automation.

·      Familiarity with cloud-based data platforms and modern data engineering technologies.

·      Experience leading cross-functional teams within Agile delivery environments.

·      Strong knowledge of data quality, master data management, and reporting controls.

·      Excellent stakeholder management, communication, and leadership skills.

·      Ability to bridge business objectives with technical implementation and drive successful project outcomes.

Preferred Qualifications

·      Experience within financial services, banking, consulting, or sustainability-focused organizations.

·      Exposure to ESG data providers, sustainability reporting platforms, or regulatory reporting systems.

·      Knowledge of machine learning, predictive analytics, or advanced statistical modeling techniques.

·      Relevant certifications in ESG, sustainability reporting, cloud technologies, or data management are advantageous.

Salesforce Marketing Cloud Developer

• Location: Singapore (Hybrid Work Model)
• Salary Budget: Up to 11K SGD
• Job Type: 1-year Renewable Contract

About the Role:

We are seeking an experienced Salesforce Marketing Cloud Developer to join a high-impact digital transformation program for a leading enterprise client. In this role, you will be responsible for designing, developing, and optimizing Salesforce Marketing Cloud solutions that drive personalized customer engagement, marketing automation, and data-driven campaigns.

Key Responsibilities:

• Design, develop, and maintain Salesforce Marketing Cloud solutions to support marketing and customer engagement initiatives.
• Build, test, and deploy responsive email templates using Content Builder, HTML, CSS, and AMPscript.
• Develop dynamic and personalized email communications leveraging subscriber and behavioral data.
• Configure and optimize Marketing Cloud Journeys, Automations, Data Extensions, and related platform capabilities.
• Create reusable content and template frameworks to improve campaign efficiency and consistency.
• Collaborate with CRM and Marketing stakeholders to translate business requirements into scalable SFMC solutions.
• Support end-to-end campaign execution, including audience segmentation, personalization, testing, deployment, and performance monitoring.
• Implement complex customer journeys and automated marketing workflows.
• Ensure campaigns are delivered accurately, efficiently, and within agreed timelines.
• Develop and maintain integrations between Salesforce Marketing Cloud and external platforms using REST APIs, SOAP APIs, and custom activities.
• Support data synchronization and integration across Salesforce products and enterprise systems.
• Troubleshoot integration issues and optimize data flows to ensure data accuracy and platform reliability.
• Contribute to solution architecture discussions and recommend best-practice approaches for SFMC implementations.
• Develop and execute testing strategies for email campaigns, automations, journeys, and integrations.
• Ensure adherence to coding standards, platform best practices, and deployment processes.
• Implement and maintain compliance, security, and data governance requirements in accordance with organizational and regulatory standards.
• Identify opportunities for process improvements, automation, and platform optimization.

Required Skills & Experience:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 4+ years of hands-on Salesforce Marketing Cloud development experience.
• Proven experience delivering enterprise-scale SFMC solutions and campaigns.
• Strong understanding of email marketing best practices and marketing automation concepts.

Preferred Qualifications:

• Salesforce Marketing Cloud Developer Certification.
• Salesforce Marketing Cloud Email Specialist Certification.
• Experience integrating Salesforce Marketing Cloud with Salesforce Sales Cloud.
• Exposure to Salesforce Data Cloud.
• Knowledge of customer data platforms (CDP), customer journey orchestration, and omnichannel marketing.
• Experience working within regulated industries or large enterprise environments.

Job Responsibilities

• Support the Sales Manager in developing and expanding F&B sales markets across Southeast Asia.

• Assist in identifying, sourcing, and engaging potential distributors, wholesalers, retailers, and B2B customers within the F&B sector.

• Follow up with existing clients and manage daily sales communication, order coordination, and after-sales support.

• Prepare quotations, basic contracts, sales reports, and related documentation.

• Coordinate with internal teams on order processing, delivery schedules, and inventory updates.

• Collect market insights, customer feedback, and competitor information to support regional sales strategies.

• Support sales campaigns, promotions, and other business development activities as assigned.

Job Requirements

• 1–2 years of experience in sales, business development, or account support (F&B or FMCG industry preferred).

• Strong interest in regional markets and cross-border F&B business.

• Good communication and basic negotiation skills; comfortable working with B2B clients.

• Organized, detail-oriented, proactive, and eager to learn.

• Able to work under guidance and execute tasks independently and efficiently.

• Willing to travel within Southeast Asia when required.

What We Offer

• A young, dynamic, and fast-growing team environment.

• Competitive basic salary plus commission structure with clear performance incentives.

• Flat management structure with fast decision-making and direct exposure to management.

• Hands-on experience in Southeast Asia F&B markets and regional expansion projects.

• Clear career progression opportunities as the business grows.

  Location:

  15 Shaw Road, Singapore

Job Responsibilities

• Support the Sales Manager in developing Southeast Asia sales markets.

• Assist in sourcing and contacting potential distributors, wholesalers, and B2B customers.

• Follow up with existing clients, manage daily sales communication and order coordination.

• Prepare quotations, basic contracts, and sales documentation.

• Coordinate with internal teams on order processing, delivery, and inventory updates.

• Collect market feedback, competitor information, and customer insights.

• Support sales activities, promotions, and regional business development tasks.

Job Requirements

• 1–2 years of sales or business development experience (FMCG, alcohol, F&B preferred).

• Interest in regional sales and cross-border business.

• Good communication and negotiation skills.

• Organized, detail-oriented, and willing to learn.

• Able to work under guidance and execute tasks efficiently.

• Willing to travel within Southeast Asia when required.

What We Offer

• A young, dynamic, and fast-growing team environment.

• Basic salary + commission structure with clear performance incentives.

• Fast decision-making and flat management structure.

• Hands-on exposure to Southeast Asia regional markets.

• Opportunities to grow quickly with the business.

Location:15 Shaw Road, Singapore

About Us

Innovate. Create. Elevate.

At Vertis, we believe innovation starts with people. We design and deliver exceptional digital solutions that elevate our clients’ brands and the experiences they create for their customers. Through technology-driven creativity, we enable meaningful business transformation. Our team is made up of capable, confident, and motivated individuals who collaborate, challenge ideas, and grow together.

About the job

Our clients are primarily elderly users who rely on our digital health platform for their day-to-day needs. We are looking for a warm, patient, and experienced Customer Service Officer (Technical Support) who understands the needs of senior users and can communicate with them comfortably including in Mandarin and local Singapore dialects (Hokkien, Cantonese, Teochew, etc.). This is apart-time, on-site role ideal for retired healthcare professionals (e.g. nurses, allied health workers) or individuals with experience in eldercare, healthcare administration, or patient-facing roles who are comfortable with digital tools and enjoy helping people.

 Key Responsibilities

• Serve as the first and primary point of contact for elderly users via phone, email, ticketing systems, and other designated support channels.
• Communicate patiently and clearly with senior users, including in Mandarin and local dialects, to guide them through platform features and resolve queries.
• Assist users with account access and login issues, platform navigation, appointment or transaction-related enquiries, and general service queries.
• Provide first-level technical support and basic troubleshooting for platform-related issues, adapted to a non-technical audience.
• Accurately identify user issues, distinguish between user errors and system issues, and provide clear, step-by-step guidance with empathy.
• Reproduce reported issues where possible and collect relevant details such as logs, screenshots, or error messages.
• Escalate unresolved or complex issues to internal technical, product, or operations teams with proper documentation.
• Log all support cases accurately in the ticketing system, ensuring correct categorisation, prioritisation, and follow-up.
• Track and follow up on outstanding cases to ensure timely resolution and clear communication with users.
• Maintain clear and detailed records of user interactions, actions taken, and outcomes.
• Support the maintenance and updating of FAQs, user guides, SOPs, and internal troubleshooting documentation.
• Liaise with internal stakeholders including engineering, product, operations, and vendors to resolve user issues.
• Support internal testing or User Acceptance Testing (UAT) activities when required
• Provide feedback on recurring issues, usability concerns, and suggestions for improving the experience for elderly users.
• Ensure adherence to service level targets, data protection requirements, and established SOPs
• Maintain professionalism, empathy, and composure at all times, especially when handling vulnerable or distressed users

Requirement and Qualification

• Singapore Citizen or Permanent Resident
• Certificate, Diploma or Degree in Nursing, Healthcare, Information Technology, Business, Communications, or a related field or equivalent professional experience
• Retired healthcare professionals (e.g. nurses, allied health workers) or individuals with hands-on eldercare or patient-facing experience are strongly encouraged to apply
• Proficient in English; ability to communicate in Mandarin, Malay, Tamil and/or local Singapore dialects (Hokkien, Cantonese, Teochew, or others) is an advantage, as our clients are elderly Singaporeans from diverse communities.
• Patient, empathetic, and experienced in working with elderly or less tech-savvy individuals
• Strong verbal and written communication skills in English
• Logical and structured approach to problem-solving
• Comfortable working with digital systems, dashboards, and admin tools
• Customer-focused with a positive and proactive mindset

Added Advantage

• Prior experience as a nurse, medical social worker, healthcare navigator, or allied health professional
• Familiarity with health or eldercare platforms, patient management systems, or tele health tools
• Exposure to ticketing systems such as Zendesk, Freshdesk, Jira, or similar tools
• Experience handling sensitive user interactions with professionalism and discretion
• Ability to conduct follow-up calls or check-ins with elderly users in their preferred language
• Basic understanding of web or mobile applications

Working Arrangement

• Part-time, on-site role based in Singapore
• Minimum 4 hours per day, Monday to Friday
• Flexible working hours between 10:00am and 5:00pm, subject to operational requirements
  

Our Hiring Process

After submitting your application, our Talent Acquisition team will review your profile. If your skills and experience align with the role, we’ll get in touch to discuss the next steps. Please be cautious of recruitment fraud - only engage with communications from our official team using email addresses that end with @vertis.digital.

Vertis is proud to be an Equal Opportunity Employer. We believe that diversity of thought, background, and experience drives innovation and success. That’s why we’re committed to building and nurturing a team that reflects a wide range of perspectives, abilities, identities, and experiences. At Vertis, every voice matters, and together, we achieve more. We appreciate all applications; however, only shortlisted candidates will be contacted. Thank you for your interest.

The use of artificial intelligence tools, including language models such a s ChatGPT, during the interview process is strictly prohibited and will result in the disqualification of your application.

Singapore Citizens are welcomed to apply.

Sitecore AI Engineer

Lead the end-to-end design and implementation of enterprise-grade digital experiences, integrating Sitecore XM Cloud for content delivery with Sitecore Order Cloud for complex B2B/B2C commerce logic.

• Headless Development: Implement and enhanced modern digital experiences by connecting Next.js (v14/15+) frontends to Sitecore XM Cloud using JSS, GraphQL, and TypeScript.

• Component Engineering: Design and implement high-quality, reusable components and templates that align with enterprise architecture standards.

• Commerce Logic Execution: Implement complex commerce features within OrderCloud, such as custom pricing, inventory logic, and transactional workflows.

• Performance Optimization: Own the implementation of modern rendering strategies like SSG (Static Site Generation) and ISR (Incremental Static Regeneration) to meet high Google PageSpeed benchmarks. Also experience on writing the performance optimised code.

• DevOps & Observability: Manage CI/CD pipelines (Vercel, Azure DevOps) and build in logging, monitoring, and proactive alerting from day one. Experience with Vercel deployments

• Mentorship & Quality: Conduct thorough code reviews and provide technical guidance to junior developers to ensure code adheres to quality and security standards.

• Sitecore other components: Conduct understanding and experience of Sitecore components like CDP, analytics, Content hub, sitecore search

Technical Stack & Requirements

• Experience: Typically 5+ years of .NET/C#/sitecore web development and 2-3 years of production experience specifically on Sitecore XM Cloud.

• Primary Languages: Expert proficiency in TypeScript, React, and GraphQL.

• Platform Mastery: Deep knowledge of Sitecore Headless Services (JSS), Experience Edge, and SXA.

• Hosting: Demonstrated success with Vercel deployments and cloud-native development patterns.

• Certifications: Certified developer for XM cloud developer or Sitecore AI developer.

Job Duties:

• Support the Board's Project Officer to monitor project progress
• Support all aspects of project tasks in the project life cycle to ensure on time delivery
• Schedule project meetings with vendor, stakeholders and users
• Schedule maintenance works in maintenance cycle and consolidate maintenance schedule to track the maintenance works
• Support project change management processes and verify change requests by vendors
• Collaborate and facilitate discussions with work groups and relevant stakeholders
• Record of project meeting minutes.
• Prepare project reports for management review
• Work with Board's contractors to manage projects issues and risks
• Create and maintain comprehensive project documentation
• Consolidate and review all maintenance reports and supporting documents of supervised projects for errors and compliance to the Board’s contractual requirements.
• The Personnel shall assist in security configuration reviews, such as but not limited to user access matrix, firewall rules or system configuration, for the Board's systems for compliance to the relevant Code of Practice. The Personnel shall conduct these reviews as and when required by the Board.
• Participate in system functionalities test and ensuring the requirements are delivered accordingly to technical specification
• Advise on system troubleshooting and best practice on cyber security systems deployment and configuration
• Work closely and report to the Board’s Project managers and stakeholders on the project progress, delays and any other matters pertaining to the assigned projects regularly
• Supervise Board’s contractor’s work on site to ensure the work is completed to the Board’s satisfaction
• Review and comment on maintenance reports submitted by Contractors
• Preparation and submission of necessary documents (clearance form, Change Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks
• Based on a 2-year contract

Requirements:

• Degree in Computer Science, Computer Engineering, Electrical or Electronic Engineering or equivalent
• Entry level cybersecurity certifications such as CompTIA Security+ or equivalent
• Excellent communication skills, both verbal and written
• More than 1 year of experience in Project Management support, preferably cybersecurity projects
• Possesses relevant project management experience, having completed at least one (1) full cybersecurity project implementation life cycle, or two (2) full non-cybersecurity IT project implementation life cycles.
• Able to handle and manage multiple projects
• Below skillsets are an advantage:

1. Basic knowledge in security practices, vulnerability assessment, penetration testing, firewall, IDS etc
2. Experience in Operational Technology and/or ICS
3. Knowledge in IEC62443
4. Relevant security and/or professional certifications such as CompTIA CySA+, SANS GSEC, (ISC)2 CISSP

• Those with personal transport (car or motorcycle) will be preferred.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

1. ETL Development

• Design, develop, and maintain end-to-end ETL/ELT processes using Azure Data Factory (ADF) and Azure Databricks.
• Write complex, high-performance T-SQL queries, stored procedures, and functions to transform raw data into actionable insights. Optimize data loads for performance and scalability within Azure SQL Database and Synapse Analytics.

2. Quality Assurance & Testing

• Develop and execute comprehensive Data Validation scripts to check for data completeness, transformation logic, and referential integrity. Conduct Source-to-Target mapping validation and performance testing on large datasets. Identify, document, and track data anomalies and bugs, working closely with the engineering team to resolve bottlenecks.

3. Infrastructure & Collaboration

• Work within an Agile environment, collaborating with Data Architects and Business Analysts to understand requirements. Manage version control and CI/CD deployments using Azure DevOps. Monitor pipeline health and set up automated alerts for failure or data drift.

Technical Requirements

SQL Mastery: Deep expertise in SQL (T-SQL/PL-SQL) for data manipulation, optimization, and complex joins.

Azure Data Stack: Hands-on experience with Azure Data Factory, Azure Data Lake Storage (ADLS), and Azure SQL Database. (Knowledge of Databricks/PySpark is a major plus).

Testing Tooling: Experience with data testing tools (e.g., dbt, Great Expectations) or custom Python/SQL testing scripts.

Cloud Infrastructure: Understanding of Azure environment security, Managed Identities, and Key Vaults.

Education: Degree in Computer Science, Information Technology, or a related field, plus 3–5 years of relevant experience.

Job Summary:

We are seeking a Data Analyst to support product decision-making through experimentation, data analysis, and reporting. This role will work closely with product and cross-functional teams to drive data-informed improvements and optimize product performance.

Job Responsibilities:

A/B Testing & Experimentation

• Design, execute, and analyze A/B tests to evaluate BT product features and optimizations
• Partner with the BT Product Manager to define success metrics and measurement frameworks
• Document testing methodologies, learnings, and best practices

BAU Data Analysis & Reporting

• Analyze and report on core BT product metrics, including DAU/MAU and app downloads, etc.
• Build dashboards and reports to track product health and performance trends
• Provide regular data updates to support product planning and decision-making

Cross-Team Collaboration

• Support the broader EMTM team in scaling data-driven product iteration across publications
• Translate data into clear, actionable insights for non-technical stakeholders

Job Requirements:

• 1–2 years of experience in a data analyst or similar role
• Strong proficiency in SQL, with hands-on experience in Athena and BigQuery
• Solid understanding of A/B testing methodology and statistical analysis
• Experience with data visualization tools (e.g., Looker, Tableau, Google Data Studio)
• Strong communication skills and ability to present findings clearly
• A collaborative mindset and willingness to learn

We are seeking a skilled ServiceNow Developer to manage, enhance, and optimize our ServiceNow platform to effectively support business operations. In this role, you will configure, develop, and maintain ServiceNow applications while delivering scalable solutions that streamline workflows and improve system performance and reliability.

You will work closely with cross‑functional stakeholders to gather requirements, design solutions, and integrate ServiceNow with other enterprise systems.

Key Responsibilities

• Develop, configure, and customize ServiceNow applications, modules, and workflows
• Perform platform administration tasks including user access management, security configurations, and automation
• Collaborate with business stakeholders to analyze requirements and implement effective ServiceNow solutions
• Design, build, and maintain integrations between ServiceNow and other enterprise systems
• Ensure data integrity, security, and compliance with organizational standards
• Troubleshoot, investigate, and resolve ServiceNow-related issues
• Create and maintain reports, dashboards, and Performance Analytics
• Stay updated on ServiceNow best practices, upgrades, and new features
• Provide training, documentation, and ongoing support to end‑users and internal teams

Requirements

• ServiceNow Certification (required) – e.g., Certified System Administrator (CSA), Certified Application Developer (CAD), or equivalent
• Proven hands‑on experience in ServiceNow development, customization, and administration
• Strong understanding of IT Service Management (ITSM) and ITIL principles
• Proficiency in JavaScript, GlideScript, REST APIs, and ServiceNow scripting
• Experience with ServiceNow modules such as ITSM, ITOM, HRSD, or SecOps
• Strong problem‑solving skills with high attention to detail
• Excellent communication and collaboration skills
• Experience working in Agile environments

Preferred / Nice to Have

• Additional ServiceNow certifications
• Experience with Performance Analytics and advanced reporting
• Knowledge of cloud computing and infrastructure automation
• Familiarity with CI/CD and DevOps practices in ServiceNow development

Data Protection Notice

By proceeding with your application, you confirm that you have read, understood, and agreed to the WPH Data Protection Notice for Job Applicants:
https://www.wphdigital.com/notices