Total 3 job vacancies by Aox Pte. Ltd.

Job Responsibilities

• To install water dispensers and change filters
• To perform servicing/repairs and maintenance of water dispensers
• To be responsible for the inventories given
• To communicate with clients on any operational enquiries and feedback
• To provide technical expertise to support other departments such as sales
• Continually find ways to improve process and workflow efficiency
• Other ad-hoc works as assigned by superiors

Preferred Qualifications and Qualities

Minimum 'O' levels or NITEC in Mechanical Engineering / Mechatronics

• Problem-solving skills to inspect and identify any root cause of equipment problems
• Experience in all relevant industries such as aircon, refrigeration, plumbing, electrical services, and water dispensers will be an advantage
• Class 3 driving license required or Class 2 with own bike
• Great learning attitude
• Independent and responsible

Working Hour

8.30am - 5.30pm (Mon to Fri)
9am to 1pm (Sat)
1 Sat off after 3-month probation

Job Summary

We are seeking a proactive and organized Operations & Customer Service Support to act as the key link between customers and the technical team. This role ensures smooth service delivery, efficient operations and high customer satisfaction. If you are a strong communicator who thrives in a fast-paced environment and enjoys problem-solving, we want to hear from you.

Responsibilities

• Respond promptly to service and installation inquiries via phone, WhatsApp, and email, providing effective troubleshooting and professional customer support
• Manage multiple WhatsApp Business lines to maintain consistent, high-quality communication with customers
• Coordinate technician schedules by prioritizing urgency, location, and availability, including handling rescheduling and urgent requests
• Collaborate with the warehouse team to finalize daily technician schedules and confirm inventory readiness for service calls
• Prepare and process administrative documents such as invoices, credit notes, and quotations accurately and timely
• Update and maintain internal tracking systems to monitor job progress and support after-sales service effectiveness
• Assist cross-functional teams with general administrative duties to support smooth operational workflows

Requirements

Experience with Zetta Platform is preferred.

Proficiency in MS Office and Google Drive.

Strong multitasking skills, attention to detail, and professional communication manner.

Working Hours

Mon–Fri: 9:00 AM – 6:00 PM

Sat: 9:00 AM – 1:00 PM

2 Saturdays off per month (after 3-month probation)

Description

AOX is a company that aims to go beyond. Although our main products are antioxidant water dispensers, our genuine interest is our customer’s health.

Sales are a crucial pillar of growth in any company. They stand at the forefront as the face of our company, providing our customers the premium service standard they expect from our renowned brand.

For the role of Sales Consultant, we require a person with a professional outlook and a heart of service.

We are looking for a sales consultant to help us exceed our sales goals, drive customer engagement, and build better relationships. We're seeking someone passionate about helping others and promoting a healthy lifestyle with the help of AOX products and services.

Responsibilities

- Independently seek and acquire new corporate customers (Companies, hotels, and other major developmental projects)
- Assess customers’ needs and provide assistance and information on product features
- Ensure high levels of customer satisfaction through excellent sales service
- Build productive trust relationships with customers
- “Go the extra mile” to drive sales
- Achieve individual sales targets consistently.
- Process sales order forms accurately
- Suggest ways to improve sales (e.g. promotions, different rental schemes to better suit customers, marketing activities)

Requirements

- Proven sales work experience
- Basic understanding of sales principles and customer service practices
- Working knowledge of customer and market dynamics and requirements
- Solid communication, interpersonal skills, and confidence
- Strongly self-motivated
- A friendly and energetic personality with a customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Proficiency in English
- Having own vehicle is an advantage
- Any prior experience with water dispensers is an advantage

Basic Salary - $2,300 to $2,800 plus attractive commission, incentives and transport reimbursement

Working Hour: 5.5 Days

9am to 6pm (Mon to Fri）
9am to 1pm (Sat）
2 Sat off per mth after 3-mths probation