Total 3 Quality Assurance / Control job vacancies in Quezon, Metro Manila

Do you like to play video games?

Are you an expert in First Person Shooter titles?

Do you want to know what happens to video games before they are published?

Good news! We have a perfect opportunity for you!

On this project our testers focus on the following tasks:

• Playtesting pre-release versions of new and upcoming video game products,
• Detecting bugs and software issues,
• Preparing precise bug reports,
• Cooperating with other testers to meet group targets and achieve top results,
• Improving knowledge of testing procedures and topics related to FPS gaming.

Would you like to join our team and make an impact on the FPS world?

• Real passion for video games.
• Experience and high rank in popular First Person Shooter/MOBA games.
• Good communication skills in English (verbal and written) on at least B2 level.
• Basic computer skills (Microsoft Office, PC setup).
• Ability to multitask effectively while under pressure.
• Great eye for details.
• CV in English is a must!

Additionally, it would be great if you have:

• A broad knowledge of video games and the different genres.
• Knowledge on Game Development process.
• Participated in closed/open beta testing.

 **IMPORTANT**

Professional or ranked play experience in FPS or MOBA games.

Candidates must provide proof of current season ranking (including account name and email address) to verify with the game’s publisher.

• Full-time contract.
• Working on site in expanding office in Mandaluyong.
• Team of like-minded people.
• Stable employment and professional growth in an international environment.
• A culture of diversity and inclusion to unite the most outstanding talents.
• Online training platforms and workshops to level you up.
• Community of people who understand and share your passion for games.

We practice an explorative approach to game improvement, providing our clients with insights and solutions that make games feel truly immersive, intuitive, and enjoyable to play.

Don't delay! TURN YOUR PASSION INTO AN INCREDIBLE CAREER.

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Key Responsibilities:Develop and implement quality assurance frameworks, policies, and procedures.Monitor and evaluate customer interactions using QA tools and sentiment analysis platforms.Lead a team of QA analysts and supervisors, providing coaching and performance feedback.Collaborate with operations and training teams to address quality gaps and improve agent performance.Analyze quality metrics and trends to identify root causes and recommend corrective actions.Ensure compliance with client requirements, industry standards, and data privacy regulations.Present quality performance reports and insights to senior leadership.Drive initiatives related to customer satisfaction, process improvement, and compliance.Support calibration sessions and client audits.Lead implementation of advanced QA tools including sentiment analysis and AI-driven monitoring