Total 244 assistant manager job vacancies in Quality Assurance / Control category in Indonesia

about the company

Our client is a new startup medical company in singapore. With continued successes both within Singapore and internationally, they are looking for a Test Engineer to join their dynamic team.

about the job

• Create and maintain protocols for ultrasound hardware, embedded systems, and integrated software
• Execute system and component-level tests to identify defects and performance inconsistencies
• Design and document custom test fixtures using CAD to optimize testing methods
• Participate in FMEAs and ensure all testing meets sample size and regulatory requirements
• Investigate technical issues and collaborate with hardware and software teams to improve product quality
• Test development plans from scratch, in depth bench top and clinical testing and validation

skills & experience required

To be successful in this position, you must have the ability to demonstrate or possess:

• Min Degree in Electrical & Electronics / Mechanical Engineering or equivalent
• Min 5 years of experience as a test Engineer for systems testing in the medical device industry
• Strong understanding of IEC 60601, ISO 13485, and ISO 14971 standards
• Hands-on experience with oscilloscopes, multimeters, and CAD software like Solidworks
• Proficiency in Python or MATLAB for automation and familiarity with statistical analysis
• Comfortable to work in north of Singapore (Woodlands)

how to apply

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Key Responsibilities

QA Strategy & Governance

• Define and implement QA and UAT frameworks across projects
• Establish testing standards, methodologies, and quality controls
• Ensure full traceability between requirements and test coverage
• Govern overall QA and UAT processes to maintain consistency and quality

Test Planning & Management

• Develop test strategies, plans, and execution approaches for projects and releases
• Manage test cycles, test cases, and resource planning
• Perform effort estimation and identify risks, dependencies, and mitigation plans
• Define and track QA metrics to monitor quality and delivery effectiveness
• Continuously improve testing processes, tools, and practices

Test Execution & Delivery

• Oversee execution of test plans and defect management processes
• Coordinate closely with project teams and business stakeholders during UAT
• Ensure testing outputs meet quality standards and support production readiness

Stakeholder Management & Reporting

• Act as the main QA point of contact for project teams and stakeholders
• Provide clear reporting on test progress, risks, and quality metrics
• Communicate issues, decisions, and impacts effectively

Team Leadership

• Lead, coach, and develop QA team members
• Allocate resources across projects and ensure effective delivery
• Build and enhance QA capabilities within the organization

Requirements

• Bachelor’s degree in IT, Finance, Insurance, or related field
• Proven experience in QA/Test Management within the life insurance domain
• Strong experience managing end-to-end testing across large-scale projects or product launches
• Hands-on experience in test strategy, planning, execution, and defect management
• Strong understanding of QA methodologies, tools, and best practices
• Experience working with legacy systems (e.g., AS/400) is advantageous
• Excellent stakeholder management and communication skills
• Ability to manage multiple priorities and work under tight timelines
• Experience in leading and developing QA teams
• Exposure to automation testing is a plus

Role Summary and Key Responsibilities

The Senior Manager, Effective Problem Solving (EPS) is accountable and responsible for multiple enterprise critical initiatives:

• System Level Process Owner (SLPO) for the EPS QMS Process
  Serve as the SLPO for Micron’s Effective Problem Solving (EPS) process.  This role is accountable for its effectiveness, compliance, and continual improvement across the global Micron network inclusive of all manufacturing and non-manufacturing processes, products and services. In addition, this role is audited both internally and externally and provides key support for customer audits.

• Owner of the Global Quality Escalation Process
  Own and govern the global Quality Escalation process to ensure significant quality events are escalated to executive leadership in a timely manner, minimizing impact to customers and the supply chain. This includes close partnership with Supply Chain, Customer Quality Engineering (CQE), Quality and Reliability Assurance (QRA), Various Engineering functions and manufacturing sites to ensure that issues are getting the right level of attention required for fast resolution.

• Operational Excellence (OE) Big Rock Program Leadership
  Serve as the owner and primary driver of the Operational Excellence Big Rock, a global program sponsored by key leadership to focus on reducing operational errors. The role requires a strong strategic and data driven approach, the ability to engage multiple manufacturing and nonmanufacturing stakeholders to drive systemic, cross functional improvements.

• Global Team Leadership
  Lead and develop a global team of six engineers responsible for key facets of the EPS process.  These include Material Review Board (MRB), Return Material Authorization (RMA), and Nonconforming Material standards and business process governance.

• AI Enabled Problem Solving Transformation
  You will define and drive the EPS AI roadmap. This includes: establishing a clear EPS AI vision and roadmap for AI solutions, prioritizing and delivering high value AI use cases. Establish strong cross functional collaboration with EPS stakeholders and partner teams for integration and resourcing.  You should have a strong desire for AI capability and knowledge and be able to drive an AI driven problem-solving process in Micron.

Required Competencies:
This role requires a leader who can own enterprise level outcomes, exercise sound judgment under pressure, and drive systemic improvement through influence, data, and disciplined execution

• Enterprise Ownership & Accountability - Demonstrates strong end-to-end ownership for global processes, with the maturity to serve as SLPO and primary HQ auditee for EPS.

• Sound Judgment & Executive Presence - Exercises strong business judgment under pressure, with the ability to assess risk, engage stakeholders for escalation assessment, and engage executives with clarity and credibility.

• Strategic, Data‑Driven Change Leader – Manages portfolio of changes using data to drive prioritization, track progress, and demonstrate value.

• Influence Without Authority - Builds alignment and drives action across global teams and manufacturing sites.

• Systems Thinker & Problem‑Solving Leader - Thinks systemically across manufacturing, supply chain, and design environments; drives teams beyond containment to true root cause and prevention.

• Digital & AI‑Forward Mindset - Curious, pragmatic, and disciplined in driving AI‑enabled problem solving focusing on business value from executable solutions.

• People Leader & Capability Builder - Develops and leads a global team, setting clear expectations, building depth and succession, and maintaining high standards.

• Clear Communicator - Communicates complex issues clearly to executives, auditors, and customers with confidence and accuracy.

Required Qualifications

• Bachelor’s degree in Engineering, Quality, or related discipline.

• 10+ years of experience in Quality, Manufacturing, Engineering, Supply Chain or Operations

• Strong hands-on experience with problem solving and driving large global programs

• Proven people leadership experience (manager-of-managers or senior IC leadership)

Preferred Qualifications

• Experience in semiconductor manufacturing or complex global operations

• Strong executive communication and stakeholder management skills

• Track record of driving systemic, sustainable high impact improvements (not just event closure)

• Track record of managing conflicting priorities across multiple stakeholder groups

• Experienced in defining and prioritizing AI roadmaps, defining AI requirements, and driving solutions

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Summary
We are seeking a Test Migration Manager / Testing Lead with expertise in Test Migration management and front-back trade process understanding. Preferably with FX projects experience

Job Responsibilities

• Be the Test Migration Study Lead / Testing Lead, defining the overall testing strategy, migration strategy, and detailed execution plan.
• Design and drive end-to-end Test Migration Strategy covering SIT, UAT, regression, parallel runs, cutover, and post-go-live validation.
• Lead FX trade lifecycle validation (Spot, Forward, Swap, NDF, Options) across FO–MO–BO systems including Risk, P&L, and Finance.
• Oversee historical and open trade data migration, reconciliation, completeness checks, and regulatory validation.
• Manage defect governance, test reporting, and stakeholder communication across Business, IT, and Operations.
• Coordinate mock migrations, dress rehearsals, production cutover, and hypercare support.
• Ensure risk mitigation, rollback readiness, and zero data loss during migration.

Job Requirements

• Bachelor's degree in Information Technology or equivalent
• Required 10+ years of experience in CIB or Capital Markets or Wealth management or Global market domains in banking and with minimum 7+ years in test management / migration programs. Over all experience not more than 18 years
• Proven experience defining and executing Test Migration Strategy for large-scale FO to BO platform migrations.
• Strong expertise in FX or similar CIB products (Spot, Forward, Swap, NDF, Options) and full trade lifecycle including settlement, accounting, risk & regulatory reporting is required
• Experience acting as Technology Migration Study Lead and Testing Lead, owning strategy, planning, governance, and execution.
• Hands-on experience in SQL is mandatory
• Experience with test management tools (JIRA/ALM) and exposure to platforms like Murex, Calypso, Summit, or similar FX systems would be an added advantage.
• Excellent stakeholder management skills with ability to engage senior leadership and steering committees.

Interested candidates may apply through the application system or send it to lv@morganmckinley.com . Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan McKinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy . You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Dinu Dinesh
EA License No: 11C5502
EAP Registration No: R22110286

Job Description

• Manage and process documentation change requests within the Document Management System
• Ensure proper control, issuance, archival, and retrieval of controlled documents (e.g. SOPs, batch records, logbooks)
• Support documentation lifecycle management in compliance with GMP and GDP standards
• Maintain accurate records and ensure adherence to company policies and regulatory requirements
• Assist in document reconciliation and retention activities
• Support site projects, audits, and continuous improvement initiatives
• Liaise with internal departments to ensure smooth document control processes

Requirements

• Diploma in Business Administration, Science, Pharmacy, Engineering or related fields
• Prior experience in GMP / document control environment preferred
• Familiar with documentation management systems and lifecycle processes
• Detail-oriented, organized, and able to work independently
• Good team player with strong communication skills
• Proficient in Microsoft Office applications

Interested applicants, please email your updated CV to rachel.lim@recruitexpress.com.sg or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company EA license No.: Recruit Express Pte Ltd (99C4599)

Job Scope:

Perform in-process & finished product quality checks

Monitor product quality and support troubleshooting

Supervise laboratory staff during shift

Requirements:

Min. Degree / Diploma in Food Science / Food Technology

Has prior 3 years’ experience

If interested, please email me at alexgoh@recruitexpress.com.sg or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599).

Requirement:

• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations preferably in the area of Banking and Finance and at least 5 years’ senior manager experience in testing. 
• Extensive experience in managing end to end delivery of testing services from multiple vendor test service providers. 
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps. 
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services. 
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services. 
• Strong attention to details, excellent analytical and problem-solving skills. 
• Experience in managing multiple external testing service providers. 
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Must display a high level of professional judgment, commitment, integrity, and teamwork. 
• Excellent client facing, internal communications, written and verbal communication skills. 
• Testing or quality certifications, PMP certifications, ISTBQ and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Responsibilities:

• Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications 
• Manage and oversee the day-to-day delivery of test services by appointed vendors in the conduct of testing · Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery. 
• Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits. 
• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.
• Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the objectives and demand.
• Act as the first point of escalation for any issues raised by stakeholders, testing service providers.
• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable. 
• Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable. 
• Participate and contribute in forums, as required, to drive testing transformation and innovation. 
• Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met. 
• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains. 
• Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Key Responsibilities:

• Develop and execute a detailed plan for enhancing product quality, in alignment with the company’s strategic goals and vision.
• Guide and lead in different teams to identify and analyze root causes of quality issues.
• Design and implement corrective and preventive measures to prevent future quality challenges.
• Supervise and document product quality metrics to monitor developments and pinpoint areas needing enhancement.
• Carry out inspections and evaluations to detect and rectify potential quality threats.
• Cooperate with vendors to ensure their products comply with our quality standards.
• Work alongside various divisions, including engineering, manufacturing, classification societies, and suppliers, to maintain uniform quality throughout the product lifecycle.
• Keep updated of the latest quality enhancement methodologies and tools.
• Monitor and analyze warranty data for reporting, implement changes to new products, and drive continuous enhancement.
• Recognize and communicate process and product enhancements.
• Persistently seek to identify and mitigate areas of quality risk before they affect the vessel.
• Provide regular communications and reports to key internal stakeholders.
• Uphold high quality standards and cost control within financial constraints.
• Facilitate customer familiarization with our products.
• Occasionally travel to the vessels’ operational regions to conduct fact-finding on their operations and the acceptance of our products.
• Communicate proficiently by actively listening, clearly conveying information, and offering constructive feedback at all staff levels while fostering trust through authentic, respectful, and dependable interactions.
• Liaise with shipyard personnel and management to uphold product quality, and cultivate key relationships with partners, clients, contractors, suppliers, and official entities.
• Negotiate on the company’s behalf, accepting practical compromises when needed, while building a robust network of industry suppliers and subcontractors.
• Oversee quality improvement documentation, comprehend vessel specifications and classification regulations, manage warranty claims, and pursue continuous personal and professional growth, demonstrating accountability for objectives.

Qualifications:

Education & Professional Qualification:

- Bachelor’s Degree in Engineering (Mechanical or Metallurgy) from a recognized institution and other qualifications in O&G sectors
- CSWIP 3.1 or AWS or ASNT would be of added value (candidate to at least demonstrate understanding of the above certifications)
- Lead Auditor on Management Systems (ISO9001,ISO14001&ISO45001)
- Experience in application of RCA methods, investigation techniques
- Proven ability and experience in developing and implementing management systems (ISO9001,ISO14001 & ISO 45001) in organizations.
- Exposure to Enterprises Risk Management (ERM) processes
- Knowledge and experience on ASME U & R certifications (BPVC)
- Proven ability in document development ( policies, SIPOC, PFM, procedures, checklists, templates)
- Training module development and presentations
- Lessons Learned facilitator experience

Professional Experience:

- Minimum 10 years’ combined QA-QC experience covering marine, oil and gas EPC projects (onshore /offshore), heavy fabrication, process plants, etc.

- Minimum 5 years’ experience in QA-QC Manager role

- Proved auditing experience & capability in preparing and implementing quality assurance policies, procedures/plans/instructions

- Strong management practices and techniques

- Very good analytical and interpersonal skills

- Strong knowledge of safety and environmental practices related to industry

- Good knowledge of marine, oil & gas industry standards/ codes/ regulations

Computer Skills:

- Good knowledge of MS Office and web applications

Key Responsibilities

• Support the design, implementation, and continuous improvement of IT General Controls (ITGC) and IT controls supporting business operations (e.g., ITACs, IPEs, EUCs).
• Maintain and oversee the IT Risk Control Matrix (RCM) and collaborate with stakeholders to ensure effective control ownership and execution.
• Assist in managing the IT Internal Control Framework, including planning, testing, and reporting of IT process risks and control gaps to provide assurance to stakeholders.
• Partner with internal teams to identify control gaps and recommend process improvements to enhance operational efficiency and effectiveness.
• Collaborate with risk and compliance functions to support initiatives that strengthen IT risk management practices in line with organizational standards and industry best practices.
• Provide guidance to stakeholders on IT and information security controls and obligations.
• Support the coordination and delivery of IT risk and controls awareness or training sessions.
• Assist in IT audits and regulatory reviews, including preparation of documentation and responses to information requests.
• Prepare periodic and ad-hoc reports for management and relevant stakeholders.
• Contribute to process improvements, including opportunities for automation and efficiency enhancements.

Key Requirements

• Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Accountancy, Business, or related disciplines, or equivalent practical experience.
• At least 5 years of relevant experience in IT governance, risk, or internal controls, including exposure to IT control frameworks.
• Working knowledge of system development lifecycle, IT controls, and information security principles.
• Ability to learn new technologies and methodologies in a dynamic environment.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Good organizational and report-writing skills with attention to detail.
• Professional certifications (e.g., CISA, CISSP, CCSP) are advantageous but not mandatory.

Calibration Quality Engineer with experience in electrical calibration, thermal mapping, and quality compliance systems. Strong understanding of ISO/IEC 17025 requirements, including laboratory quality management, traceability, documentation control, and technical competence. Experienced in measurement uncertainty evaluation , calibration procedures, and generating compliant calibration reports. Skilled in troubleshooting instruments, maintaining standards, and supporting audits to ensure accuracy, reliability, and regulatory compliance.

The role is critical to scale and transform IT toward more agile and nimble delivery in the increasingly digital business environment. He/she is responsible to establish and maintain strong SDLC and software quality practices, cultivate and lead the right culture and mindset toward ensuring good quality, robust risk management and compliance. He/she is also pivotal to cultivate and evolve toward increasingly more cross-functional collaboration and improving user experience across IT and Business.

Responsibilities

• Develop and maintain deep working knowledge of the end-to-end SDLC, including governance structure, decision authorities, sign-off points, escalation paths, and tools. Act as a single point of clarity on how SDLC governance operates across PMO, Architecture, IT Risk & Security, Application, Technology, and Operations teams, ensuring shared understanding and consistent application.
• Proactively assess alignment between documented SDLC standards and actual delivery practices, considering organizational culture, risk appetite, regulatory expectations, and delivery maturity. Clearly explain why governance controls exist, how they should be applied, and when flexibility is appropriate.
• Champion a quality- and risk-aware delivery culture, balancing governance rigor with agility, and helping teams navigate governance expectations without creating unnecessary friction.
• Implement and operationalize processes and controls related to SDLC, including but not limited to sign-off processes / workflow, checklists, templates, and procedures, managing / coordinating with the systems involved in the process.
• Assist IT audits / inspections related activities pertaining to SDLC governance and processes adherence.
• Works with project or implementation team to establish quality assurance plan, approach, and cadences.
• Works with project or implementation team to monitor adherence to SDLC governance, manage and track resolutions of any non-compliances discovered.
• Provide clear direction and leadership when resolving SDLC non‑compliances, conflicting stakeholder priorities, or ambiguity in governance interpretation, ensuring focus on outcomes that matter most to the organization, balancing speed, quality, risk, and regulatory compliance, and driving timely decision-making where trade-offs are required.
• Actively listen to delivery teams, stakeholders, and auditors to understand pain points, constraints, and improvement opportunities in SDLC processes, tools, and ways of working.
• Demonstrate strong ability to synthesize feedback, data, and observations into pragmatic, prioritized improvement recommendations.
• Facilitate constructive feedback loops (e.g., retrospectives, post-implementation reviews, audit debriefs) and translate insights into actionable enhancements to SDLC processes, governance artefacts, tooling, and delivery practices.
• Lead continuous improvement initiatives by evaluating effectiveness of existing processes and tools, piloting changes where appropriate, promoting and driving adoption through clear communication and change management.
• Design and deliver practical, role-based training and coaching, moving beyond awareness to build real capability and ownership within teams
• Represent IT delivery assurance and lead walkthrough of all SDLC related governance artefacts as required.

Requirements

• Minimum 10 years experiences in performing IT project management, test management, quality assurance, and/or IT audit functions.
• Strong proficiency and knowledge in good project management, test management, and software development practices.
• Strong analytical skill, detail-oriented, and result-driven, with ability to manage team.
• Strong ability to guide, and coach QA / project teams, and delivery stakeholders on SDLC expectations, quality practices, risk management, and compliance requirements, adapting guidance based on team maturity and context.
• Proactive and has good interpersonal, communication, and stakeholder management skills.
• Bachelor’s degree in computer science, information technology, or information system management
• Certifications in Project Management Professional (PMP), COBIT, CISA are highly preferred.
• Has good knowledge and working experience with SDLC collaboration tools (such as JIRA/Confluence) and IT Service Management. Good understanding & experience on administration / configurations of such tools are highly preferred.
• Has good knowledge on Agile, Lean Management, and DevOps practices
• Has good familiarity with Insurance Industry and relevant regulatory requirements, such as MAS TRM Guidelines, LIA/GIA Guidelines, and Cyber Security

• Base up to $3,000 + AWS + PB + Annual increment
• Shift work required according to roster
• Annual Leave of 12 days with 1 day additional per year of anniversary up to 16days

Responsibilities

• Carry out inspections on incoming, in-process, and outgoing items to ensure they meet required standards
• Identify defects, discrepancies, or non-conformance and flag issues for resolution
• Support quality checks on tools and processes to maintain consistency across operations
• Maintain accurate records of inspections and ensure proper documentation is completed
• Work closely with operations and logistics teams to ensure quality requirements are met
• Assist in tracking and following up on quality-related issues and corrective actions
• Support smooth handovers by ensuring inspection records are complete and accurate
• Contribute to maintaining overall quality standards within daily warehouse operations

Requirements

• Minimum 1 year of experience in warehouse, logistics, or quality-related roles
• Comfortable working in a fast-paced, operations-driven environment
• Detail-oriented with a strong sense of responsibility for accuracy
• Able to work independently and as part of a team, with willingness to support overtime when required

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

• Contact customers to resolve potential AML and tax information gaps

• Review and validate the accuracy and reasonableness of submitted information

• Handle appeals hotline and provide timely, accurate resolutions

• Support administrative and documentation tasks in compliance with bank policies

• Coordinate with internal teams to ensure smooth case completion

• Monitor case progress to meet SLAs and regulatory timelines

• Identify process gaps and suggest workflow improvements

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Responsibilities:

GTO Test Program Manager will work closely with the respective stakeholders across the GTO organisation to drive testing Projects which is aligned to GTO’s transformation strategy.

Reporting to the Digital Domain Lead, the candidate will ensure the overall successful delivery of all testing services for TMRW Cross Border Payments + NPS Enhancements Project, change requests and production fixes under Digital domain suite of applications.

The candidate is also expected to manage and ensure the successful delivery of testing services provided by GTO’s appointed test service providers, and in accordance with the organization’s standards and processes.

•    Overall accountable and responsible for delivery of testing services one or more applications and/or projects of Digital domain applications

•    Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing

•    Works with the testing service providers and other stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers’ artefacts for the testing service delivery.

•   Coordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or audits.

•   Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the plan.

•   Engages with various stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks’ objectives and demand.

•    Act as the first point of escalation for any issues raised by stakeholders, testing service providers.

•    Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountable.

•     Drive and collaborate with all stakeholders and test service providers to plan all testing related deliveries for the portfolio accountable.

•     Participate and contribute in forums, as required, to drive testing transformation and innovation.

•    Works closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are met.

•     Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains.

•     Engages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test CoE team.

Skills :

• Should have a minimum of 5 years of experience in managing projects in Banking and Finance domain
• Strong domain knowledge in Digital Domain. Experience in managing testing one or more areas of these domains will be an advantage
• Experience in various testing tool suites like Tosca, Selenium, Appium, JIRA, Query Surge, LoadRunner/Performance Centre.