Total 4 Senior Executive level PR / Media / Communications job vacancies in Surabaya, East Java

About Us

We are a growing plant-based food manufacturer and wholesaler in Singapore, passionate about making sustainable eating accessible and delicious. As we expand our digital presence, we are looking for a motivated individual to help us manage and grow our online sales channels.

Role Overview

This flexi-time role is perfect for someone who thrives in digital sales and social media management. You’ll be responsible for:

• Managing and optimizing sales through our website (Using Hostinger)

• Opening up and expanding web-based sales opportunities

• Running and growing our social media accounts

• Servicing existing customer accounts with care and professionalism

• Developing new business opportunities to expand our reach

What We Offer

• Flexible working hours (approx. 22 hours per week)

• Flexible arrangement with autonomy and independence

• Opportunity to contribute to a mission-driven, plant-based food business

Requirements

• Singapore Citizens or PR only

• Prior experience in e-commerce, digital sales, or social media management preferred

• Strong communication and customer service skills

• Self-driven, proactive, and able to work independently

• Passion for plant-based food and sustainability is a plus

Responsibilities

1. Event Planning & Coordination

• Plan, organize, and execute events (corporate functions, institutional catering, internal events)
• Liaise with clients to understand requirements, objectives, and expectations
• Prepare event proposals, timelines, and detailed execution plans
• Coordinate end-to-end event logistics from setup to teardown

2. Client Management

• Serve as the main point of contact for clients before, during, and after events
• Provide professional advice on menu selection, setup, and event flow
• Ensure high level of customer satisfaction and handle feedback or complaints promptly

3. Operations & Logistics Coordination

• Work closely with kitchen, logistics, and operations teams to ensure smooth execution
• Coordinate manpower deployment, delivery schedules, and on-site setup
• Ensure all equipment, food, and materials are prepared and delivered on time

4. On-Site Event Execution

• Oversee on-site event setup and ensure alignment with client expectations
• Troubleshoot operational issues in real-time and ensure minimal disruption
• Ensure service standards, hygiene, and presentation are maintained

5. Vendor & Stakeholder Coordination

• Liaise with external vendors (e.g. equipment rental, décor, transport)
• Ensure vendors meet service standards, timelines, and cost expectations
• Manage procurement requests related to events

6. Documentation & Reporting

• Prepare quotations, event orders, and post-event reports
• Track event budgets, costs, and profitability
• Maintain proper documentation and records for all events

Requirements

• Diploma / Degree in Hospitality, Events Management, Business, or related field
• Minimum 2–4 years of experience in event planning, catering, or F&B operations
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, operational environment
• Hands-on and willing to be on-site for event execution (including weekends/public holidays if required)
• Strong problem-solving skills and ability to handle last-minute changes
• Proficient in Microsoft Office (Excel, PowerPoint, Word)

In this role, you will be responsible for the successful end-to-end delivery of events hosted within the venue, including conferences, corporate events, and client functions. This role focuses on upselling opportunities, operational planning, on-site execution, and stakeholder coordination, ensuring all events are delivered safely, efficiently, and to the required quality standards in accordance with venue policies and regulatory requirements.

• Manage the full event lifecycle within the venue, from initial planning and coordination through to on-site execution and post-event wrap-up.
• Translate client and organiser requirements into operationally sound, venue-compliant event plans, while identifying opportunities to upsell venue services where appropriate.
• Develop and manage event timelines, operational schedules, and on-site deployment plans.
• Act as the primary point of contact for venue-related matters across all event phases, including build-up, live event days, and teardown.
• Coordinate closely with internal teams (Operations, Facilities, Sales, etc.) to ensure aligned and timely event delivery.
• Liaise with event organisers, contractors, and service providers to ensure all works comply with venue rules, safety standards, and approved timelines.
• Identify opportunities to enhance event delivery through additional venue services, in collaboration with relevant internal teams.
• Ensure all events comply with venue policies, safety regulations, and relevant statutory requirements, implementing necessary controls and approvals as required.
• Proactively manage and resolve operational issues, conflicts, and on-site incidents, including escalation and crisis management where required.
• Maintain accurate event documentation and records, including operational notes, feedback where applicable.

Requirements

• Minimum 2 - 3 years of relevant experience in a venue-based event, operations, or hospitality environment. Fresh Graduates are welcome to apply.
• Strong understanding of venue operations, on-site event execution, and safety considerations.
• Customer-oriented mindset, focused on delivering positive experiences while upholding venue standards.
• Excellent written and verbal communication skills in English.
• Proven ability to work effectively with multiple internal departments and external stakeholders.
• Ability to multi-task and manage multiple priorities across concurrent events and timelines
• Strong planning, organisational, and time management skills, with the ability to manage multiple events concurrently.
• High level of attention to detail and sound operational judgment.
• Resourceful, proactive, and calm under pressure in a live event environment.
• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).
• Willingness to work flexible hours, including evenings and weekends, based on event requirements.

Company Overview

Honsen Group is Singapore’s award-winning labelling and converting solutions provider with production facilities in Singapore, Malaysia, and China. We deliver labelling, silkscreen printing, die-cutting, and precision punching services across diverse industries.

Job Summary

You will engage customers to identify needs, provide accurate information, resolve complaints, and coordinate with internal teams to ensure timely order delivery and achieve sales targets.

Responsibilities

• Identify and assess customer needs to deliver satisfactory solutions
• Build sustainable relationships and trust with customers through open, interactive communication
• Provide accurate, valid, and complete information using appropriate methods and tools
• Achieve personal and client relations team sales targets and call handling quotas
• Handle customer complaints by providing timely solutions and alternatives, and follow up to ensure resolution
• Keep detailed records of customer interactions, process accounts, and maintain organized documentation
• Follow communication procedures, guidelines, and policies to ensure clear and timely understanding among stakeholders
• Monitor order shipments to ensure on-time delivery to customers
• Maintain close coordination with customers and internal departments (Sales, Engineering, Production, Logistics, Finance) to ensure smooth order delivery
• Generate sales leads, pass leads to the sales team, and follow up on lead progress
• Take initiative to engage customers beyond standard expectations