Total 3 waitress job vacancies in Others category in Indonesia

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Roles & Responsibilities:

• GREET CUSTOMERS AND HAND OUT MENUS.
• TAKE MEAL AND BEVERAGE ORDERS FROM CUSTOMERS AND PLACE THESE ORDERS IN THE KITCHEN.
• MAKE MENU RECOMMENDATIONS AND INFORM PATRONS OF ANY SPECIALS.
• DELIVER MEALS AND BEVERAGES TO TABLES WHEN THEY HAVE BEEN PREPARED.
• CHECK THAT CUSTOMERS ARE SATISFIED WITH THEIR MEAL.
• PREPARE THE BILL FOR TABLES WHEN REQUESTED.
• CASH UP BILLS AND ENSURE THAT THE CORRECT AMOUNT HAS BEEN PAID.
• ADMINISTER CHANGE TO TABLES IF NEEDED.

REQUIREMENTS:

• AT LEAST 2 YEARS OF PROGRESSIVE WORKING EXPERIENCE IN A F&B, RETAIL, WHOLESALE, CONSUMER GOODS.
• ENDURANCE TO WALK AND STAND FOR LONG HOURS.
• FLEXIBLE WORK HOURS.
• ABILITY TO REMAIN CALM AND PROFESSIONAL WITH DIFFICULT CUSTOMERS.
• EXCELLENT INTERPERSONAL SKILLS.
• COORDINATION TO CARRY PLATES OR TRAYS WITHOUT DROPPING ANYTHING.

Roles & Responsibilities

Job Description:

1. Supervise and guide junior service crews/ waiter/ waitress.

2. Prepare tables for meals, including setting up items such as linens, silverware and glassware. Arrange tables and dining areas.

3. Fill salt, pepper, sugar, cream, condiment and napkin containers. Stock serving station or dining areas with supplies.

4. Stock service areas with supplies such as coffee, food, tableware and linens.

5. Prepare hot and cold beverages in the machine.

6. Greet guest and welcome them.

7. Escort customers to their tables and assist guests with seating arrangement.

8. Assist cashier by answering phones to take reservations and by greeting, seating and thanking guest.

9. Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

10. Clean tables or counters after patrons have finished dining.

11. Perform cleaning duties such as sweeping, mopping floors, and taking out trash.

12. Adhere to all relevant food hygiene & safety house rules.

Cashiering Job Scope (When needed)

1. Receive payments and present change to customers

2. Function as the host/hostess of the restaurant

3. Make reservations for customers

4. Appeal to impatient or irritated customers, especially during rush hours

5. Manage the register, including all credit card and cash operations

6. Ensure a balance of the register at the end of the shift or working period

7. Answer the restaurant telephone for enquiries and reservations