Total 7,734 assistant manager job vacancies in Others category in Indonesia

Roles & Responsibilities

ABOUT THE ROLE

We are looking for a results-driven Marketing Manager to lead our new media and local media investment strategy. You will own end-to-end campaign planning and execution across emerging digital platforms and regional media outlets, working cross-functionally with creative, product, and data teams to maximize reach, engagement, and ROI.

KEY RESPONSIBILITIES

• Develop and execute integrated media strategies spanning new media channels (social, short-form video, KOL/influencer) and local/traditional media (OOH, print, radio, regional digital).

• Own annual media budgets; negotiate and manage relationships with media agencies, publishers, and platform partners.

• Lead campaign briefing, trafficking, optimization, and post-campaign analysis with a focus on measurable business outcomes.

• Monitor industry trends and emerging platforms; identify opportunities to pilot and scale new media formats.

• Collaborate with the creative team to ensure assets are tailored to each channel's audience and format requirements.

• Report campaign performance to senior leadership with clear insights and strategic recommendations.

• Mentor and develop junior marketing team members.

REQUIREMENTS

• 5+ years of experience in media planning, buying, or integrated marketing, with hands-on exposure to both digital and offline channels.

• Proven track record managing multi-channel campaigns and sizable media budgets.

• Deep understanding of new media ecosystems (social platforms, content marketing, influencer marketing).

• Experience with local/regional media buying and an appreciation for audience nuances across markets.

• Strong analytical skills; proficiency with marketing analytics tools (e.g., Google Analytics, Meta Ads Manager, or equivalent).

• Able to work on weekend and public holiday.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

You will work closely with Operations, Procurement, Logistics and Customer Service teams to ensure production schedules are executed effectively while maintaining food safety, quality and productivity standards. As the company continues to grow, you will play an important role in strengthening production capabilities, developing team performance and supporting operational excellence. If you are passionate about people, pets, and premium service, and enjoy working in a dynamic environment, we’d love to have you on our team.

Responsibilities

Production Operations

• Assist the Operations Manager in overseeing daily production operations to ensure production targets, quality standards and delivery schedules are achieved.
• Coordinate and monitor daily production activities, ensuring efficient utilization of manpower, equipment and materials.
• Supervise production personnel and provide guidance to ensure smooth workflow and operational discipline.
• Monitor production output, productivity, wastage and downtime, escalating issues where necessary.
• Support production planning and scheduling activities to meet customer demand and operational requirements.

Quality, Food Safety & Compliance

• Ensure compliance with GMP, HACCP, food safety regulations and company quality standards.
• Conduct routine checks on production processes, hygiene practices and operational controls.
• Work closely with the Quality Assurance team to investigate production and quality issues and implement corrective actions.
• Ensure proper documentation and record keeping of production, quality and food safety records.

Inventory & Material Coordination

• Coordinate with Procurement and Warehouse teams to ensure timely availability of raw materials, packaging materials and production supplies.
• Monitor material usage and report shortages, discrepancies or wastage.
• Support inventory control activities and stock reconciliation related to production operations.

Process Improvement

• Assist in reviewing and improving production processes, SOPs and work instructions to enhance productivity and efficiency.
• Identify operational bottlenecks and recommend process improvements.
• Support implementation of continuous improvement initiatives, automation projects and operational enhancement programs.
• Participate in root cause analysis and corrective action implementation for production-related issues.

Team Leadership & Development

• Supervise, coach and support production supervisors, team leaders and operators.
• Assist with manpower planning, staff scheduling and workforce allocation.
• Conduct on-the-job training and ensure employees are competent in operational procedures and food safety requirements.
• Foster a culture of teamwork, accountability, safety and continuous improvement.

Equipment &Facilities

• Coordinate with the Maintenance team to ensure equipment is properly maintained and production downtime is minimized.
• Monitor equipment performance and report maintenance requirements promptly.
• Ensure production facilities are maintained in a clean, organized and safe condition.

Workplace Safety

• Ensure compliance with workplace safety regulations and company policies.
• Conduct regular safety inspections and promote safe work practices on the production floor.
• Participate in safety initiatives, incident investigations and corrective action implementation.

Requirements

• Diploma or Degree in Food Technology, Food Science, Manufacturing, Engineering, Operations Management or a related discipline.
• Minimum3–5 years of experience in food production, manufacturing or operations, preferably within the FMCG or food industry.
• At least 1–2 years of supervisory experience leading production teams.
• Knowledge of GMP, HACCP, food safety regulations and manufacturing best practices.
• Experience in production planning, manpower coordination and process improvement initiatives.
• Proficient in Microsoft Office, particularly Excel, and ERP or production management systems.
• Strong leadership, communication, problem-solving and stakeholder management skills.
• Hands-on, proactive and able to thrive in a fast-paced production environment.
• Willing to work on the production floor and lead by example.

Job Description & Requirements

The standard we hold for our guests is the same standard we hold for our team. Seen, heard, valued and at ease applies in both directions.

High Note Hospitality Group is an independent group, founded and run by hands-on operators. Our first venue, Chip Bee Bistro, has been trading at Chip Bee Gardens since July 2025. Our second, opens in the Botanic Gardens late in 2026. We are small, deliberately so, and we are building.

Working here means joining a team that takes the craft seriously and the work personally. You will have clear standards, real support, and the trust to make the calls that matter in the moment. You will also have a direct line to the people building the group, because we are the people building the group.

Reports to: Guest Experience Manager
Employment type: Full-time, permanent
Location: Botanic Gardens, Singapore

About the role

The Guest Experience Assistant Manager is the person who makes sure every guest feels seen, heard, valued and at ease. You run the floor during service, lead the front-of-house team in the moment, and own the standard of hospitality the guest actually experiences, not the one we describe in the handbook. You work alongside the Restaurant Manager, Head of Guest Experience & Hospitality Strategy and the Group Executive Chef, and you have direct access to the founders.

This is a hands-on role. You are on the floor every shift. You read the room, anticipate the table, make the calls, and pick up the slack. You are also a coach. The team you lead will be only as strong as the standards you hold and the example you set.

What you'll own

• Assist in managing day-to-day operations including service, bar, events as appointed, ensuring quality standards.
• Floor leadership during service, including pre-service briefings, mid-service adjustments, and post-service debriefs
• Guest experience from arrival to farewell, including reservations management via SevenRooms and guest profiling
• Service flow, pace, and recovery when things go wrong
• Day-to-day coaching and feedback for the FOH team
• Opening and closing checklists, cleanliness, and floor readiness
• Wine, beverage, and menu knowledge across the team
• Escalation point for guest issues, with authority to make recovery calls in the moment
• Daily handover with the kitchen and the Restaurant Manager
• Support purchases ranging from equipment to managing food & beverage stock ordering according to appropriate budget & par levels set and managed according to business needs
• Ensure sufficient manpower levels are maintained, with training & development planned, implemented & monitored for all team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.
• Assist in creating and constantly monitoring that standard operating procedures are being upheld and improved upon for further effectiveness. Contribute as required to all external quality assurance audits and action plans.
• Review and implement actionplans according to reports covering matters ranging from HR, Sales, Finance and guest feedback which must be obtained regularly
• Operational and guest challenges must be investigated and resolved appropriately in a timely manner
• Assist with administrative duties such as rostering meeting operational needs & financial objectives with sound productivity and labour costs.
• Oversee venue equipment, maintenance & cleanliness, taking necessary corrective actions
• All workplace safety and food hygiene regulatory guidelines must be strictly adhered to by all team members, at all times
• Monitor & ensure venue adherence to all related licensing laws
• Any other duties as assigned

What we're looking for

Essential

• Six or more years of FOH experience, with at least three years in a managerial or senior supervisory role

• Genuine warmth, presence, and the instinct to put guests at ease

• Ability to lead a team during the pressure of service without losing composure or standards

• Strong working English and the confidence to host any table, from a regular to a first-time guest

• Right to work in Singapore

Desirable

• Experience with SevenRooms or an equivalent reservations platform

• Wine knowledge to WSET Level 2 or equivalent practical fluency

• Experience in independent or chef-led restaurants, as opposed to large-group chains

• Exposure to opening or building a new venue

What we offer

• A salary aligned to the Singapore market for senior FOH roles, reviewed annually

• Paid leave, public holidays, medical coverage, and parental leave

• Staff meals on every shift, and a clear policy on dining at the bistro on your days off

• Real career progression. Our group is growing and we are building the leadership group from the inside first

• Access to training, courses, and industry exposure, including tasting trips and visits to other venues we admire

• Direct working relationship with the founders. No layers between you and the people who own the standards

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 5 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and Welding Process
• Experience in GDT is a must

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Company Overview

URBAN GROUP PTE. LTD. is rooted in Singapore and expanding thoughtfully, operating concepts including The Coastal Settlement (Changi), 龙庄 Long Zhuang (Changi), and Coolies' Union (Duxton Hill).

Job Summary

The Assistant Outlet Manager supports operational excellence by coordinating shifts, managing staff, overseeing bar inventory, and enhancing guest relations to drive customer satisfaction and business performance.

Responsibilities

• Coordinate daily outlet operations during scheduled shifts to ensure smooth service delivery
• Liaise with suppliers to secure timely deliveries and verify quality and quantity of items received
• Operate the POS system to process transactions and generate accurate sales reports in compliance with company policies
• Manage and supervise staff performance to maintain high service standards and operational efficiency
• Recruit and train new staff to build a competent and motivated team
• Monitor bar inventory levels, initiate timely replenishments to maintain sufficient stock for service demands
• Prepare beverages and cocktails accurately according to customer orders to ensure quality and consistency
• Welcome and engage customers to create a positive first impression and enhance guest experience
• Organize table reservations efficiently to optimize seating and customer flow
• Advise customers on menu and beverage selections to enhance their dining experience
• Address and resolve customer feedback promptly to maintain satisfaction and loyalty
• Perform additional duties as assigned to support outlet operations and business goals

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.

Job Descriptions:

• Develop automation strategy aligned with business and manufacturing goals.
• Identify and prioritize automation opportunities with ROI justification.
• Oversee the full automation project portfolio, from concept and detailed design of automation systems (or automated lines), including jig and fixture design, through testing, debugging, buy-off, and final handover to production.
• Manage automation resource allocation, capability development and team performance.
• Lead automation CapEx planning and budget control.
• Establish automation technical standards and governance framework.
• Drive long-term productivity improvement and cost reduction initiatives.
• Collaborate with senior management and cross-functional leaders.
• Ensure safety compliance and adherence to regulatory requirements.

Job Requirements:

• Diploma or Bachelor Degree in Mechanical, Electrical, Mechatronics, or Automation Engineering; Master Degree is an advantage.
• At least 8 years of relevant automation experience, preferably with leadership exposure.
• Deep understanding of automation system architecture and manufacturing processes.
• Expertise in robotics, PLCs, vision systems, and motion control.
• Advanced troubleshooting skills with strong knowledge of reliability engineering.
• Strong leadership and people management skills, with the ability to lead in a fast-paced, high-volume manufacturing environment.
• Strategic and business-oriented mindset with strong decision-making ability and accountability.
• Strategic planning and financial acumen (ROI analysis, cost modelling).
• Proven capability in project portfolio management, capacity planning, and productivity modeling.
• Executive-level communication and presentation skills.

Roles & Responsibilities

Job Responsibilities

• Manage end-to-end Telecom & Government ICT solutioning
• Responsible for RFP document development and preparation, and ensure that high quality proposals are submitted on time
• Perform effective engagement with bid stakeholders, customers and partners for bid submission
• Work closely with Sales to understand customers’ requirements, business environment and related complexity and formulate bid win strategies and value proposition for proposals
• Manage and negotiate with partners and vendors on commitments and commercial terms
• Ensure bid proposals adhere to finance and legal guidelines; manage risk log and mitigation plan
• Work with Pricing Manager to ensure proposed pricing is in line with overall bid strategy, establish pricing structure that meets business/corporate target margins and gain internal approvals for customer submission and make changes where appropriate
• Perform bid presentation and contract negotiation with customers
• Able to conduct sales engagement to closure
• Build business cases and present proposals to management

Job Requirements

• Degree in Engineering or Information Technology with 3 - 5 years’ relevant working experience
• Experience in ICT/Telecom industry or pricing roles is advantageous
• Experience in managing, deploying, monitoring or configuring security related components, example, firewalls, security advisories, etc.
• Specialization certifications e.g. Cisco CCNP/CCIE (R&S), Aruba (ACCP, ACMP, ACDP, ACSP), Fortinet (NSE4 and above), CheckPoint, Palo Alto, AWS, Azure, CISSP or equivalent will have added advantage
• Must be effective both as an individual and in teams excellent interpersonal, presentation and project management skills
• Experience in doing High Level Design and Low Level Design for various ICT solutions (Networking, Security, Unified communications).
• Experience in ZTNA, XDR, EDR, NDR, SIEM, DDOS solutions.
• Understanding of Microsoft O365, Exchange, on premise AD and Azure AD.

Responsibilities:

• Assist in daily outlet operations and ensure smooth workflow
• Supervise and guide service crew during shifts
• Handle customer enquiries and complaints professionally
• Ensure food quality and service standards are maintained
• Prepare staff roster and manage manpower arrangement
• Monitor staff attendance, punctuality, and performance
• Train new employees on SOP and service procedures
• Manage inventory, stock ordering, and stock control
• Ensure cleanliness, hygiene, and workplace safety compliance
• Handle cashiering and daily sales closing when required

Job Summary

Manage vendor contracts and daily operations to ensure compliance and service excellence. Collaborate with stakeholders to drive operational efficiency and support sustainable practices in dynamic environments.

Responsibilities

• Interpret vendor contracts to enforce terms and monitor KPIs ensuring compliance with policies and standards
• Manage daily operations and resolve vendor issues to maintain smooth service delivery in fast-paced settings
• Validate reports and audit KPIs to track performance data and ensure accuracy in documentation and compliance
• Collaborate effectively with stakeholders and vendors to foster strong communication and partnership
• Lead initiatives that support operations through innovative and sustainable practices, demonstrating leadership and proactive problem-solving

Preferred competencies and qualifications

• Experience in healthcare, hospitality, or horticulture environments with knowledge of operational and compliance requirements in these sectors
• Bachelor’s degree in a relevant field

• Healthcare experience is an advantage

• Strong interpersonal and verbal communication abilities
  

  EA Personnel Name: Asinah

  EA Personnel No: R22111327

  EA License No: 02C5351

Company Overview

Tru-Marine is a leading specialist in turbocharger maintenance, repair, and overhaul services. We deliver reliable, customer-centric solutions with a focus on quality and innovation. Certified in ISO 9001, ISO 14001, and OSHA 18001, we serve ships, locomotives, industrial plants, and offshore installations globally.

Job Summary

Lead commercial execution to drive business growth by developing pricing strategies, managing proposals, negotiating contracts, and supporting key accounts in alignment with company strategy and operational capabilities.

Responsibilities

• Lead commercial execution to achieve business growth aligned with company strategy and operational capabilities
• Develop, implement, and review pricing strategies to maintain competitiveness and optimize margins and profitability
• Manage end-to-end proposal and quotation processes by analyzing client requirements, developing pricing and commercial solutions, coordinating stakeholders, and delivering timely submissions
• Drive contract negotiation and management to secure favorable commercial terms, mitigate risks, and ensure compliance with company standards
• Collaborate with Sales to identify growth opportunities, strengthen customer relationships, and enhance account performance through commercial input on pricing, contracts, and proposals
• Support business development by contributing to market analysis, opportunity identification, proposal development, and client engagement activities
• Monitor and analyze commercial performance metrics such as revenue, margins, and forecasting, providing regular reports and insights to management
• Work cross-functionally with Operations, Finance, Legal, and Technical teams to ensure commercial agreements are practical, compliant, and executable
• Ensure compliance with internal governance, approval processes, and risk management frameworks across all commercial activities

Required competencies and certifications

• Diploma or Bachelor’s degree in Business Administration, Management, Engineering, or related field
• 5–8 years of experience in commercial, contracts, or sales support roles, preferably in marine, offshore, shipyard, or engineering/MRO industries
• Proven experience managing commercial, contracts, pricing, or sales support functions with strong cross-functional coordination and decision-making exposure
• Ability to balance operational demands with strategic priorities
• High level of integrity and accountability

Preferred competencies and qualifications

• Experience in marine, offshore, or engineering industries
• Strong stakeholder management and influencing skills to drive collaboration and decision-making
• Strong communication and presentation skills to effectively convey commercial strategies and proposals

Job Summary

We are a GP clinic seeking a Deputy Clinic Manager to lead operational excellence, staff supervision, and business development across multiple locations, ensuring high-quality patient care and efficient clinic management.

Responsibilities

• Lead daily clinic operations to maintain seamless service delivery and patient satisfaction
• Execute core clinic assistant duties including patient registration, medication dispensing, payment collection, claims submission, and clinical procedure support to ensure operational efficiency
• Manage patient feedback and resolve complaints related to operational and medical services to enhance patient experience
• Oversee insurance and government scheme claims processing, ensuring timely follow-up on rejected or returned claims to optimize reimbursement
• Monitor and follow up on outstanding payments to maintain financial accuracy and cash flow
• Develop and implement online and offline marketing strategies aligned with company policies to drive business growth
• Supervise clinic staff adherence to company policies and procedures, providing actionable feedback to management on operational issues
• Coordinate staff training and proficiency development, including clinical skills enhancement and participation in relevant courses, to uphold professional standards
• Model and enforce service and care standards among clinic staff and doctors through effective leadership
• Manage formal responses to audit requests in collaboration with the Medical Director to ensure compliance
• Execute ad-hoc projects assigned by management to support clinic objectives
• Travel between Yishun and Boon Keng / Bendemeer clinic locations as required
• Work shifts including weekends to support clinic operational needs

GENERAL DESCRIPTION

The Assistant Relationship Manager (ARM) supports one or more Relationship Manager(s) (RM) / Group Head(s) (GH) in daily operations, administration and client management. The ARM interacts with internal and external stakeholders, provides clients with relevant information and supports the RM in implementing customised solutions. Furthermore, the ARM acts as role model in bringing the best service quality to the RMs/GH in a fast, professional and friendly manner, and thus helping the team to manage, develop and grow its client base. They channel client feedback to the relevant individuals/departments within the Bank to foster continuous improvement and fast adaptation of processes.

KEY FEATURES OF THE POSITION

CLIENT ADMINISTRATION AND MANAGEMENT

· Supports RMs/GH in client interaction and all related tasks (systems, processes, files, documents etc.) with high-quality, precision and timely responsiveness

· Customizes client requests (reporting, statistics, mailings etc.)

· Manages the RM/GH’s calendar, prepares client meetings, organizes business trips, completes the post processing of client calls, client meetings or business trips for RMs/GH

· Compiles presentations, supports in drafting investment proposals and in marketing activities if needed (client reception, meetings, business trips, events etc.)

· Ensures coverage in case of own absences

BUSINESS MANAGEMENT

· Regularly collects and exchanges relevant information necessary for the job

· Conducts reviews, plans, and always documents his/her work

· Supports RM/GH in implementation of projects and initiatives, in close alignment with the Team Business Manager

· Provides professional input proposals for improvements based on experience, incident occurrence or observation

· Manages the expense claim process for RMs/GH

RISK MANAGEMENT AND CONTROLS

· Actively helps managing risk (support first line of defense), i.e. in client documentation, by raising concerns, following up on issues and by escalating when in doubt

· Ensures adherence to local regulations and compliance with internal policies and standards (e.g. new account openings, payment instructions, reviewing client phone calls or signing off at own level of competence etc.)in collaboration with the respective RMs, GH and Team Business Manager

· Ensures timely clearance of pending items and escalated deficiencies

· Ensures appropriate ethical and compliant behaviour in his/her area of responsibility

· Ensures correct, meaningful and understandable documentation of client interaction/client orders in the corresponding tool (e.g. CRM, DiAS)

REGULATORY RESPONSIBILITIES

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

PERSONAL AND SOCIAL SKILLS

· A natural team player

· Ability to relate to colleagues from diverse backgrounds

· Open, approachable and displays genuine interest in people and in improving processes

· Always communicates in a competent and professional manner

· Highly service oriented and passionate about client servicing

· Systematic, precise and diligent working style and the ability to perform under pressure

· Personal integrity and ethical behaviour

PROFESSIONAL AND TECHNICAL SKILLS

· Appropriate understanding of relevant products and services in Private Banking

· Basic knowledge of global financial markets and current developments in the industry

· Sound affinity with the geographic market(s) covered, i.e. familiar with the legal and regulatory environment as well as cultural awareness

REGULATORY

· Representative under MAS SFA and/or FAA

Job Responsibilities

• Drive and ensure compliance with legislation & Health & Safety practices and procedures in accordance with the site requirements and company’s values.

• Attend to Client & Service Partners meetings.

• Ensure SLA Delivery

• Control of client’s procedures, and drive operational efficiency and effectiveness

• Review plant and system performance and alert client on areas of concern

• Establish buildings inspections and regular site audits to ensure compliance to contract

• Management of suppliers in the delivery of subcontracted services

• People management of the engineering technicians, engineers and managers at site

• Management of local site facilities maintenance budget and ensure company's profitability

• Conform to internal reporting procedures for timesheets, expenses and other processes as required

• Familiar with Profit and Loss will be advantageous

• Undertake strategic teams' development and progression plan to achieve higher competency and service delivery

• Undertake responsibility during incident and emergency incidents of building(s) assigned or on rotating assignment of Duty Manager

• Undertake responsibility & management to the team’s alignment with the overall client’s expectations and contractual requirements, including achieving KPIs and support the operations in general maintenance and customer support.

• Undertake responsibility & management to the team’s coordination and/or fix-it tasks within the framework of the allocated resources

• Undertake responsibility & management to the team’s resources available to meet daily operational requirements

• Undertake responsibility & management to the team’s identification of competency gaps in the team members and to train staffs accordingly.

• Undertake responsibility & management to the team’s organisational and operational requirements in all maintenance works, operations, fault reporting, QEHS, fire safety management, crisis management and ad-hoc issues.

• Manage and foster positive working relationship with key stakeholders in the customer organisation.

• Undertake any other responsibility or attend to any duties as assigned by Facilities Manager.

Job Requirements

• Degree in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare.

• Hold a detailed understanding of building procedures and infrastructure

• Proven experience of having a flexible approach and the ability to work under pressure

• A working appreciation of contracts and contract management

• Track record of leading, motivating and developing teams

• Flexible in working hours to meet the needs of the business

• Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC

• Basic knowledge of space planning and utilisation would be good to have

• Good stakeholder management and able to engage with Senior Management confidently

• Able to commit to 5.5 days work week with possibility of staggered rest days implemented due to operational requirements

• Able to adapt in working in a hospital setting and adhering to hospital PPE requirements.

• Able to attend in the event whereby the breakdown requires after office hours and/or weekends.

• Possess certification of Fire Safety Manager (SCDF) will be advantageous

Skills

• Ability to take initiative and effectively operate with general direction.

• Excellent written and verbal communication skills.

• Strong organisational and analytical skills.

• Independent, able to work with minimum supervision and have a good understanding of critical workflow

• Pro-active, ability to prioritize work and achieve desired result

• Ability to provide efficient, timely, reliable and courteous service to customers.

• Ability to respond effectively to sensitive issues.

• Ability to solve problems involving several options in situations.

• Advanced analytical and quantitative skills.

• Good presentation and inter-personal skills to communicate effectively to staff of various nationalities.

• Possess strong leadership & management skills.