Project Management and Governance
• Manage a portfolio of complex initiatives that impact one or across business, technology, and enterprising to drive project success.
• Manage all aspects of Digital project and program engagement for retail mobile banking platform from planning, resource planning and budget, change management, risks and issues, ensuring timely delivery and minimal disruption to business operations.
• Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc. and co-ordinate execution by respective owners.
• Ensure that projects are proceeding according to scope, schedule, budget and quality standards.
• Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Develop and present business cases with a consulting mindset, providing strategic recommendations for system upgrades, replacements, and process improvements.
• Ensure compliance with banking regulations and technology risk management standards.
Stakeholder Management
• Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes.
• Manage relationships with stakeholders and ensure teams work in a collaborative environment.
• Manage stakeholders expectations through governance processes.
• Deliver appropriate and effective executive level communication.
• Understand interdependencies between technology, operations and business needs.
• Own and manage project scope, timelines, risks, and budget, ensuring clear communication with stakeholders at all levels.
• Pitch and present project strategies, updates, and impacts to senior management and key stakeholders.
• Work closely with cross-functional teams, including IT, compliance, operations, and product teams, to ensure alignment with business goals.
• Identify dependencies and proactively mitigate risks that may impact project deliverables.Requirements
• 8+ years of project management experience within banking, fintech or financial services
• Excellent stakeholder management, coordination, and communication skills, with the ability to engage both technical and business teams.
• PMP, PRINCE2, or Agile certifications are a plus with Experience in Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.
• Strong expertise in managing technology obsolescence projects and modernizing legacy banking systems.
• Proven ability to develop business cases and articulate the strategic impact of technology projects.
• Strong presentation skills and ability to pitch ideas clearly to senior stakeholders.
• Detail-oriented, analytical, and able to learn quickly in a fast-paced environment.
• Experienced of having direct responsibility for project with budget size of $10 to $20 million.
• Exposure to Lean/Six Sigma or process re-engineering.
• Familiar with change management processes and project management fundamentals.
• Experience in full end-to-end project management in a lead role.
• Understanding of technology and operational processes across functions in the bank.
Technical domain expertise is an advantage, but at minimum is tech-savvy.
Education:
• Bachelors’ Degree in Computer Science or related field.
• Relevant experience preferably in a Finance Institution.
• Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.
• Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.
• Analytical Skills: Proficiency in analysing risk, troubleshoots issues, and make data-driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.
• Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimising resources
• Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.
• Leadership: Effective leadership and collaboration skills to drive cross functional team toward common goals and maintain effective communication channels.
• Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.
• Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.
• Technical skills: MS Office – Powerpoint, Excel, Word, Office 365; Jira, Confluence
