Total 2,160 Information Technology job vacancies

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructure, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Description:

• Assist in operational and support activities including case management, troubleshooting and onsite engineering support.
• Coordinate and perform testing activities such as regression, load, performance, integration, and acceptance testing.
• Assist in configuring, maintaining and troubleshooting servers and workstations in production and test environments.
• Assist in maintaining software documentation. The documentation includes test plan, test procedures, test report, maintenance manual, and user manual.
• Assist in deployment of custom software.
• Manage and implement software change requests.
• Provide administration and support services for custom systems and software releases. Example system administration tasks include file access control, user administration and change management on production and test environments.

Job Requirements:

• At least 3 years’ experience in development of production software in C/C++.
• Knowledge in Object Oriented Programming, Secure Coding, .NET programming, Python/PowerShell scripting and/or UI programming is preferred.
• Familiar with source code version control tools such as GIT.
• Strong interest in software development and engineering.
• Possess initiative and willingness to learn.
• Good written and oral communication skills.
• Singaporeans only

Find out more:  https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

About Innowave Tech Singapore

We build AI-driven automation software for semiconductor and advanced-manufacturing industries. Our strength lies in deep industrial domain expertise combined with cutting-edge AI and software engineering to solve complex factory problems.

Your Mission

You’re not here to just write code—you’re here to think deeply, attack challenges from all angles, and deliver elegant, high-impact solutions using any technology necessary. You’ll own end-to-end design, development, and deployment of intelligent automation systems that move the needle in semiconductor fabs.

What You’ll Do

• Deep Problem Solving & Architecture

– Proactively break down ambiguous manufacturing problems and propose multiple technical approaches.

– Architect modular, scalable solutions that can adapt to evolving shop-floor requirements.

– Keep algorithmic considerations in mind and collaborate closely with data scientists and computer-vision engineers to integrate advanced analytics or control logic as needed.

• Core Development

– Mastery in Python (3.x), leveraging frameworks/tech like asyncio, multithreading, and functional programming.

– Build clean, well-documented code with strong OOP and design-pattern best practices.

• System Integration & Deployment

– Interface with industrial equipment (via REST, Websocket, MQTT or custom protocols) .

– Containerize with Docker; collaborate on Git for reliable releases.

• AI & Automation Tools

– (Optionally) Integrate or fine-tune LLMs and agentic AI agents to automate complex decision workflows.

– Develop retrieval-augmented systems, effective prompt strategies, or rule-based fallbacks as needed.

• Quality & Testing

– Create exhaustive unit/integration tests and simulation environments to validate automation logic.

– Troubleshoot production issues with clear root-cause analyses and corrective solutions.

What We’re Looking For

Must-Have

1. Deep Thinker & Problem Solver – You thrive in uncertainty, ask the tough questions, and drive solutions through to completion.

2. Python & Tech Stack Mastery – At least 3 years professional experience in Python, plus familiarity with related ecosystems (e.g. Git, Docker, RPA tools).

3. Collaborative Analytical Mindset – You understand the basics of data processing and computer vision workflows, and can partner effectively with data-science or CV teams to bring algorithmic components into production.

Nice-to-Have

1. Hands-on experience in semiconductor or industrial automation environments.
2. Knowledge of virtualization/KVM, RPA frameworks, or real-time control systems.
3. Exposure to AI/ML frameworks (TensorFlow, PyTorch) or LLM fine-tuning.
4. Background in regulated environments.

Education and Background Requirements

• At least Bachelor’s degree Computer Scienc, Software Engineering, Information Technology or any related fields.
• Minimum 3 years of hands-on experience in software development, primarily using Python.

Why You’ll Love Working Here

· High-Impact Projects: Tackle real factory challenges that directly improve yield and throughput.

· Autonomy & Ownership: You call the shots on technology choices—no micromanagement.

· Collaborative Culture: Work alongside AI researchers, automation engineers, and fab experts.

· Growth & Leadership: Clear pathways from individual contributor to technical lead or architect roles.

Ready to Transform the Future?

Join us to lead innovation in automation and shape the future of smart manufacturing! We look forward to welcoming individuals who are passionate, proactive, and ready to make a difference. Apply today!

• Leadership position
• High visibility with C-suite stakeholders
• Career exposure

This is a senior leadership position, managing a team of 3 pax to lead the Technology Finance team. This will include performance management, budgeting, and strategic advisory while shaping the firm’s frameworks for digital and AI projects. You will be required to partner closely with senior leaders from the Technology Business Unit to optimise cost, drive insights, and improve resource allocation.

The successful candidate should come with at least 15+ years’ relevant experience in FP&A, Finance Business Partnering from a Financial Institution or MNC. A seasoned finance leader with team management experience. Strong communication skills and stakeholder management skills, strong influencing ability, and negotiation skills to be able to partner C-suite stakeholders.

If you are keen, please click on the link to apply or email me with your updated CV at Rachel.ljy@ethosbc.com. Look forward to hearing back, thank you.

RJL
Reg. No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

Overview
Keysight Technologies is #1 in Electronic Design and Test products.  Through our almost 80-year history as Hewlett-Packard, and then Agilent Technologies, and now Keysight Technologies we have innovated through new business expansion.  Our customers now demand full solutions with broader offerings of software and services.  Typical applications which use our products are the design and test of Wireless 5G, Automotive Radar, Space and Satellite, and Internet Infrastructure.

The aerospace defense communication team is looking for a senior engineer / GTM / product management lead for signal monitoring, direction finding and FieldFox program. 

You'll interface with many cross-functional partners from R&D, product management, worldwide sales,  and global / regional marketing, our team is across globe. this is an exciting opportunity for anyone who likes to be working in signal intelligence, RF/MW field test and direction finding area.

Responsibilities

• Provide business development and application support for signal monitoring hardware and software (KSMS), FieldFox RF/MW analyzer and direction finding applications.
• As application specialist to support various business opportunities in ADGS, especially in signal intelligence, electronic intelligence, drone detection, GNSS resilience, and AI/ML waveform classification
• Working with global sales team to identify lead, meet with customer, structure solution and track opportunity progress, and help sales team to close the business.

Qualifications

• Electric and electronic engineering degree
• This is senior position, you must have minimum 10 year experience in the following spaces: spectrum monitoring, spectrum management, direction finding, electronic warfare, public safety communication, GNSS and satellite communication.
• Deep application knowledge in one or more of the following areas: RF/MW, spectrum analysis, RF signal generation, signal monitoring, software defined radio technologies.  
• Experience of managing strategic and large accounts
• Able to travel > 30%

Desired qualifications

• Full stack spectrum management experience from physical layer /RF to demodulation and protocol layers (4G (LTE), 5G NR, WiFi, public safety radio, satellite communications, GNSS etc..)

Responsibilities/Requirements:

• Full architectural Bach/Master's degree recognized by Board of Architects Singapore
• Creative design thinking and good design detailing skills
• Competency in BIM/Revit, ArchiCAD
• Successful applicants may be assigned multiple project responsibilities with project team on large projects in commercial, residential, healthcare, infrastructure etc

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description & Requirements

Job Responsibilities:

• Address and resolve database incidents promptly to minimize downtime.

• Monitor events, handle alerts, and manage database outages to restore services quickly.

• Process service requests for database changes and enhancements.

• Perform root cause analysis to prevent recurring database issues.

• Support the implementation of standard and custom database builds.

• Provide operational support for HANA and MS-SQL databases.

• Ensure adherence to backup and recovery processes.

• Optimize database performance and manage alert monitoring.

• Decommission systems/servers following proper protocols as needed.

Job Requirements:

• Bachelor’s degree or equivalent in Computer Science or related field

• Strong experience with HANA and MS-SQL databases.

• 2 - 5 years of experience in database administration, with a focus on HANA, MS-SQL and Oracle

• Bachelor's Degree / Diploma in Computer Engineering or any related field.

• Proficiency in RDBMS management and administration.

• Knowledge of backup, recovery, and decommissioning processes.

• Experience in incident management and database performance optimization in a 24x7 environment.

• Experience managing database outages and coordinating effective recovery.

• Familiarity with alert monitoring and performance optimization.

• Strong problem-solving and troubleshooting abilities.

• Ability to work under pressure in a 24x7 support environment.

• Effective communication skills for incident and service request management.

• Prior experience in 24x7 operational support.

• Willing to Learn SAP HANA

• Act as the primary owner and single point of contact for all Level 3 (L3) support issues.
• Record, track, and manage support incidents and vendor tickets through resolution.
• Maintain and manage the offshore support roster, including shift planning and assignments.
• Ensure adequate coverage during holidays, weekends (when applicable), and critical business periods.
• Liaise with product vendors for escalations, defect reporting, patch management, and related matters.
• Collaborate with onshore development teams to resolve bugs, configuration issues, and data corrections.
• Lead root-cause analysis sessions and drive the closure of preventive and corrective actions.
• Deliver timely and accurate updates during high-severity incidents.
• Work with system owners to assess technical impact and establish recovery timelines.
• Review code for hotfixes, updates, and technical implementations to ensure quality and compliance.
• Validate change documentation, including impact analyses, release procedures, and test evidence.
• Prepare change requests, risk assessments, and rollback strategies.
• Represent changes (bug fixes, hotfixes, configuration updates) at Change Advisory Board (CAB) meetings.
• Coordinate production deployment schedules and communications across multiple teams.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 8 years of application support experience, with 2–5 years in a senior or leadership-level L3 support role—preferably within the banking or financial sector.
• Professional certifications such as PMP, PRINCE2, or ITIL are highly advantageous.
• Solid knowledge of incident management, problem resolution, and production support processes.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in Java development and SQL is required.
• Experience deploying and maintaining Java cloud-native applications in cloud environments is a plus.
• Familiarity with the Newgen BPM system is advantageous.
• Experience with container platforms such as Kubernetes or OpenShift is a plus.
• Understanding of key enterprise infrastructure concepts, including Load Balancers, Firewalls, API Gateways, High Availability, and Monitoring/Logging.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

COMPANY DESCRIPTION

A hybrid engineering role responsible for system software governance, platform integration, and end-to-end quality, performance, and process excellence. This role bridges hands-on technical execution (BIOS, firmware, OS, drivers) with quality and engineering functions, ensuring high-quality system software delivery across platforms and ODMs.

The engineer works cross-functionally with BIOS, EC, OS, driver teams, hardware, validation, ODMs, and suppliers to drive robust design, efficient development processes, and measurable quality outcomes.

RESPONSIBILITIES

System Software Engineering

• Design, develop, integrate, and debug system software components, including:
  • OS-level components and platform enabling drivers
  • Hardware abstraction and system-level integrations
• Analyze system-level issues across hardware, firmware, OS, and drivers, and drive root-cause resolution.
• Collaborate with internal teams and ODM partners on design reviews and integration readiness.
• Support platform bring-up, feature enablement, and sustaining activities across multiple product generations.
• Ensure compliance with internal system software standards, security requirements, and release criteria.

Product Engineering (PE)

• Define, optimize, and enforce end-to-end system software development and release processesacross projects.
• Drive process standardization, documentation, and governanceto improve predictability, efficiency, and quality.
• Lead process gap analysis and corrective actions for recurring issues (e.g. late defects, rework, integration escapes).
• Partner with validation, SIT, and ODM teams to ensure clear ownership, entry/exit criteria, and quality gates.
• Enable scalable execution by translating complex requirements into repeatable workflows and checklists.

Cross-Functional & ODM Collaboration

• Act as a technical interface between engineering teams and ODM partners.
• Lead technical discussions, issue triage, and joint debug sessions across time zones.
• Provide clear, data-driven communication on status, risks, and mitigation plansto stakeholders.

• Bachelor's degree in Computer Science, Electrical Engineering, Computer Engineering, or equivalent.
• Typically 4 years of experience in system software, firmware, OS, or platform engineering roles.
• Strong understanding of system software architecture and platform integration.
  • Hands-on experience with one or more:
    • Windows or Linux OS internals
    • Device drivers or hardware-enabling software
• Solid debugging skills across hardware-firmware-OS boundaries.
• Knowledge of industry interfaces and protocols (e.g. PCIe, USB, I2C) is a plus.
• Strong analytical and problem-solving mindset with a process-driven approach.
• Ability to work independently and lead initiatives with minimal supervision.
• Excellent communication skills; able to influence across engineering, validation, and ODM teams.
• Comfortable operating in global, cross-site, and cross-functional environments.

Role Overview

We are seeking a PLM Application Engineer to support, configure, customise and enhance our ProductLifecycle Management (PLM) systems. The candidate will collaborate with engineering, IT, and business teams to optimize product data management and lifecycle processes.

Key Responsibilities

• Install, Configure, customize, and maintain PDM/PLM systems (e.g., Teamcenter, Windchill, ENOVIA)
• Support engineering and manufacturing teams in using PDM/PLM tools
• Gather business requirements and translate them into system solutions
• Develop workflows, BOM structures, and data models within the PDM/PLM system
• Troubleshoot system issues and provide technical support
• Integrate PDM/PLM with enterprise systems using both Java APIs and RESTful web services
• Perform system upgrades, testing, and validation
• Document processes, configurations, and user guides
• Develop on Single-Page-Application development
• Train end users and provide continuous improvement recommendations
• Understand customer challenges in PDM/PLM adoption and proactively deliver out-of-the-box and custom solution

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• 2–5+ years of experience with PDM/PLM systems
• Hands-on experience with at least one PDM/PLM platform (Windchill, Teamcenter, ENOVIA, etc.)
• Knowledge of product lifecycle processes (design, manufacturing, change management)
• Familiar with CAD tools (e.g., Creo, SolidWorks, CATIA, NX), and integration of CAD tools with PDM/PLM system
• Programming or scripting skills (Java, JSP, Python, C++, or similar)
• Strong problem-solving and analytical skills
• Familiar with React library and Angular framework
• Knowledge on using ETL tools to migration data to PDM/PLM system
• Understanding of change management practices and adoption challenges
• Familiar with OData services and development of REST-APIs
• Good understand on eBOM, mBOM, and BOP transformation/authoring processes

Preferred Skills

• Experience with system integrations (APIs, middleware)
• Good programming and problem-solving skills
• Database knowledge (SQL, Oracle)
• Understanding of ERP systems (SAP, Oracle)
• Experience in manufacturing, aerospace, automotive, or electronics industries

Soft Skills

• Strong communication and stakeholder management
• Ability to work cross-functionally
• Detail-oriented with strong documentation skills
• Ability to manage multiple priorities

Salary range
S$4,000~

Job Summary
The gas engineer is to support continuousoperations by maintaining system availability, resolving technical issues, initiatingand participate continuous improvements. This position ensures safe, reliableand efficient operation of gas supply systems in a semiconductor manufacturing facility.

Job Responsibilities

• Perform operational support and maintenance activities for industrial UHP gas systems.

• Troubleshoot abnormalities and provide technical solutions.
• Initiate continuous improvement in cost, uptime, safety and quality, etc.

• Liaise with consultants, contractors and suppliers, and manage safety, quality, cost and schedule of maintenance and project activities.

Job Responsibilities

• Degree in Engineering or equivalent

• Minimum 2 years of relevant experience

o Handle hazardous gases

o Operation and maintenance of ultra-high purity gas supply systems

Role Purpose

We are seeking a versatile IT professional to fill a hybrid role that combines Deskside Support and System Engineering. The successful candidate will split their time between providing high-touch technical support for our 60-person Singapore office and collaborating with the Group Headquarters to implement and maintain systems and infrastructure. This role requires a unique blend of "hands-on" hardware skills and "high-level" system administration capabilities.

Key Responsibilities

Part 1: Deskside Support & Local Operations (20%)

• User Support: Act as the primary on-site point of contact for 60 staff members, providing professional technical assistance via email, remote tools, or in-person.

• Identity & Access: Manage the full user lifecycle in Active Directory and Microsoft 365, including MFA configuration and password resets.

• Hardware & Asset Lifecycle:

  • Manage the complete asset inventory and conduct regular audits.

  • Perform hands-on hardware repairs and upgrades (RAM/SSD).

  • Coordinate procurement and delivery for the Malaysia office and other regional branches.

• AV & Executive Support: Maintain all meeting room equipment and provide real-time technical stability for high-priority executive meetings and town halls.

• Documentation: Create and maintain user manuals for local services (Wi-Fi, VPN, Printers).

Part 2: System & Cloud Engineering (80%)

• HQ Collaboration: Act as the local execution arm for the Group HQ Cloud Team, helping deploy and manage systems across the region.

• Cloud Administration: Assist in the administration of cloud environments (e.g., Azure, AWS, or Google Cloud), including resource monitoring and configuration.

• Endpoint & Security Management:

  • Ensure all endpoints are compliant with Group Policy and joined to the AD.

  • Deploy and maintain Anti-Virus/EDR agents and perform regular vulnerability scans.

  • Coordinate with HQ on security incident response and threat mitigation.

• Server & Infrastructure Maintenance:

  • Perform regular server updates, patching, and performance tuning.

  • Manage virtual machines (VMs) and cloud storage solutions as directed by HQ.

• Compliance Audit: Physically and digitally audit workstations to ensure no unauthorized software/hardware is present.

Job Requirements

• Education: Diploma in Information Technology, Computer Science, or a related field. Graduates from Singaporean Polytechnics/Institutions are highly preferred.

• Experience: Minimum of 3 years of experience. Must have a proven track record in both end-user support and system/server administration.

• Technical Proficiency:

  • Support: Strong knowledge of Windows/Mac OS, Microsoft 365, and hardware troubleshooting.

  • Systems: Practical experience with Active Directory, Group Policy (GPO), and Virtualization.

  • Cloud: Foundational knowledge of Cloud platforms (Azure/AWS). Relevant certifications (e.g., AZ-900, AZ-104) are a significant advantage.

  • Security: Experience with EDR tools, vulnerability scanning, and endpoint security.

• Soft Skills:

  • Adaptability: Ability to switch mindsets from "fixing a printer" (Deskside) to "configuring a cloud resource" (System Engineer).

  • Independence: Capable of managing a 60-person office alone while reporting effectively to a remote HQ team.

Communication: Strong English skills for technical reporting and coordination with HQ

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

• Scale the Commercial API division from the ground up and own revenue outcomes.
• Shape the go-to-market strategy for MerchantSpring's API product.
• Clear pathway into leadership opportunities as the division scales.
• Collaborate cross-functionally to drive impact across the business.
• Join an international team with clients across the Americas, Europe, and APAC.
• Work from a modern co-working space in our Kuala Lumpur office on a hybrid basis.
• Competitive salary package and performance-based incentives.
• Opportunities for travel across the globe.

MerchantSpring is a fast-growing global SaaS platform that helps ecommerce agencies, brands and software partners manage, analyse, and grow their marketplace presence across Amazon, Walmart, and beyond. Our technology partners are a critical growth engine - they extend our platform's value and open doors to new customers around the world.

We're looking for a commercially sharp, relationship-first Executive to own and grow our portfolio of technology partnerships across global markets. These span the ad-tech, retail media, and data intelligence verticals - including partners like algorithmic bidding tools, data connectors, and analytics suites. Beyond managing relationships, you'll be identifying where the biggest mutual growth opportunities lie and making them happen.

This role sits within the Partnerships Team, and you’ll work closely with Product and Customer Success teams to optimise partner engagement, maximise user onboarding, and minimise client churn. This role is ideal for someone who thrives in a collaborative, fast-paced environment and is passionate about building long-term partnerships.

• Assist in developing new technology partnership opportunities globally, from prospecting and onboarding new technology partners, to deepening engagement and managing long-term health.
• Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction.
• Lead user adoption through integration partners, collaborating closely on joint onboarding flows and ensuring new organisations are activated quickly and successfully.
• Collaborate with integration partners to onboard new users, providing training and support throughout the process.
• Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners.
• Support the partners' sales teams with enablement activities, from pitches, demos and RFP’s.
• Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience.
• Monitor partner health and proactively address risks, whether that's adoption gaps, technical friction, or relationship drift.
• Identify opportunities to deepen engagement and expand partnership value.

How Success Is Measured

• Onboard 5+ new organisations per integration partner per month.
• Maintain integration partner client churn at 1% or below.
• Partner pipeline contribution and MRR attributed to technology partner activity.

Qualifications

• 3 to 5 years of experience in partnerships, account management, customer success, or a related role ideally within SaaS, technology, e-commerce, ad-tech, or a startup environment.
• Experience in managing stakeholders across multiple geographies and time zones, such as partners headquartered in Melbourne, New York, London, or Tokyo.
• A track record of working with international clients and stakeholders. Comfort navigating cultural nuance, adapting communication styles, and building credibility with people you may rarely meet in person.
• Strong relationship management and communication skills, with a consultative and commercially minded approach.
• A strong grasp of the e-commerce technology landscape is a highly preferred.
• Proficiency in HubSpot and familiarity with integration or partner management platforms.
• Comfort with AI tools to work faster and more efficiently.
• A self-starter who can set priorities, manage competing demands, and operate with a high degree of autonomy in a fast-moving, dynamic environment.

Why Join MerchantSpring?

• Take full ownership of a high-impact partner channel. You'll see the results of your work directly in user growth, revenue, and the health of partnerships.
• Work closely with company founders and senior leaders in a collaborative structure where your voice carries weight and good ideas move fast.
• Join a globally ambitious SaaS company with clients and partners across the US, Europe, Australia, and Asia - the kind of company where your work touches multiple markets from day one.
• Flexible hybrid working from KL, with real opportunities to travel internationally - past team trips have taken us to Europe, the US, Japan, and more.