Total 111 Director/C-Level Information Technology job vacancies

Role: Head of Cyber Security / Security Engineering Lead

Company
A Singapore-based digital payments provider regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, offering Digital Payment Token services and cross-border payments.

Operates a P2B2C model, providing end-to-end infrastructure that enables businesses to enter and scale in the digital asset space with strong emphasis on security, compliance, and reliability.

Through its broader ecosystem and platform, it supports services such as OTC trading, fiat payments, digital asset custody, and prime brokerage.

Overview
Lead security engineering, operations, and technology risk functions. Responsible for defining and executing cyber defense strategy, ensuring compliance with regulatory standards, and driving certification initiatives (e.g. SOC 2, PCI DSS).

Key Responsibilities

Security Architecture & Engineering

• Define security architecture, IAM strategy, and data/application security controls
• Establish detection engineering standards across cloud and enterprise environments

Security Operations & Incident Response

• Oversee MDR, threat intelligence, vulnerability management, and red/purple team exercises
• Lead incident response and strengthen detection and recovery capabilities

Risk, Compliance & Governance

• Maintain security policies and frameworks
• Ensure compliance with regulatory and industry standards (MAS TRM, HKMA, PDPA, GDPR, ISO 27001, SOC 2, PCI DSS)
• Manage audits and third-party risk

Strategy & Leadership

• Develop and execute multi-year security roadmap
• Optimize tools, vendors, and resource allocation
• Present risk insights and performance metrics to senior leadership

Requirements

• 12+ years in information security, with 5+ years leading security engineering, operations, and GRC teams
• Experience in regulated financial services (banking, payments, fintech)
• Strong background in Tech Risk, Operational Resilience, and Data Privacy
• Hands-on experience with Zero Trust, DevSecOps, cloud security (AWS/OCI), SIEM/EDR/SOAR, IAM/PAM, DLP
• Proven incident leadership and crisis management experience
• Strong stakeholder management and ability to translate technical risk into business impact

Nice-to-Have

• CISSP, CISM, CCISO, or CCSP
• ISO 27001 Lead Implementer/Auditor
• SOC 2 program leadership
• PCI DSS experience (scoping, segmentation, audits)
• Data protection certifications (e.g. CIPP/E, CIPM)

Job Summary:

As the Chief Technology Officer (CTO), you will lead the company’s overall technology strategy, infrastructure management, and digital transformation. You will oversee the design, development, security, and implementation of IT systems and infrastructure that support the organization’s strategic and operational goals. In addition to managing the IT department, you will serve as a trusted advisor to senior management, driving innovation and ensuring robust technology governance and business continuity.

Key Roles & Responsibilities:

Strategic Technology Leadership

• Define and execute the company’s long-term IT strategy and digital roadmap to align with business objectives and growth plans.
• Drive the digital transformation agenda by integrating emerging technologies (cloud, AI, automation, cybersecurity) into business operations.
• Evaluate, recommend, and implement scalable and future-ready IT solutions to support operational excellence and innovation.

IT Infrastructure & Operations

• Oversee the full spectrum of IT infrastructure operations, including networks, data centers, cloud environments, business applications, endpoint devices, and internal systems.
• Ensure the high availability, reliability, and scalability of IT systems across all business units.
• Champion robust business continuity planning (BCP) and disaster recovery (DR) frameworks, including regular data backups and system recovery simulations.

Cybersecurity & Risk Management

• Establish and maintain a secure IT environment by implementing modern cybersecurity controls and incident response procedures.
• Continuously monitor evolving threats and regulatory requirements (e.g., PDPA, ISO27001), ensuring compliance and resilience.
• Lead the IT risk management framework and conduct regular audits and penetration testing.

Technology Governance & Policy

• Review, develop, and enforce IT governance, standards, policies, and best practices to ensure effective management and compliance across the organization.
• Establish key performance indicators (KPIs) to monitor infrastructure performance, user support efficiency, and system security posture.

Project & Innovation Management

• Lead cross-functional teams on strategic IT projects, from conceptualization to implementation, ensuring timely delivery, budget control, and stakeholder alignment.
• Introduce emerging technologies that offer competitive advantages and operational improvements, such as AI tools, ERP enhancements, or mobility solutions.

Vendor & Budget Oversight

• Manage strategic vendor relationships, contract negotiations, and service-level agreements to optimize cost and service delivery.
• Prepare and manage the annual IT budget, ensuring cost efficiency without compromising system performance or innovation.

People Leadership & Talent Development

• Build, lead, and mentor a high-performing IT team, fostering a culture of collaboration, accountability, and continuous improvement.
• Promote professional development opportunities and succession planning within the IT department.

Executive Reporting & Personal Assistant Support

• Report regularly to the Board and C-level executives on IT performance, risk posture, and strategic initiatives.
• Act as a close aide and PA to the CEO or Managing Director when required—supporting in preparing technical presentations, coordinating executive schedules, or handling confidential communications related to IT or digital strategies.

Preferred Traits:

• Visionary mindset with hands-on technical ability.
• Results-oriented with strong problem-solving capabilities.
• High integrity and discretion, especially when handling sensitive executive matters.
• Strong interpersonal skills and experience working across multicultural teams.

Mott MacDonald Singapore is currently recruiting a Technical Director Building Services for a major project. This role is required toensure integration across the various building services and MEP disciplines,throughout remaining design, tender and construction stages.

The requirements are as below:

• Acting in the best interests of both internaland external stakeholders in the major project environment, ensuring thedelivery of building services design and engineering management in accordancewith the contractual scope, project objectives, programme, budget and quality standards. 
• Leading and managing the technical delivery of buildingservices, maintaining consistency with the broader MEP Design Leadership, including the integration of sitewidesystems and incorporation of specialist requirements.  
• Overseeing and driving the success of all authority submissions and stakeholder approvals, ensuring timely compliance with statutory and project-specific requirements. 
• Support during the Contract tender period tocoordinate responses to tender queries, facilitate design amendments as may be required, participate inthe tender appraisal process, coordinate issuance of IFC drawings.
• Support provision of design support servicesduring the construction period. Main duties expected to include coordinating responses to site queries, review of contractor cost saving design, modification of design and issuance of updated drawings,maintenance of BIM model during the construction period, support to our clientduring progress meetings. 
• Managing budgets, resource planning, and overall performance within the major project’s building services discipline. 
• Facilitating cross-disciplinary collaborationand integration across geographically dispersed teams and disciplines. 
• Supervising internal and external coordination meetings, including meeting participation, resolution of technical and design issues, and maintenance of clear and consistent decision/assumption tracking. 

This role is required to be full time and primarily based onsite at the Changi East Project Office. 

About you:

• Minimum 20+ years of building services design, engineering management, and execution in an international engineering consultancy environment.
• Major projects experience is essential and varied across a range of various projects in the industrial, performance venues, retail, education, healthcare, data centre and commercial sectors.
• Degree in an engineering discipline.
• Professional engineering certification and accreditation (for e.g. Chartered Engineer, Professional Engineer).
• A collaborative, open and constructive approach with highly developed relationship management, interpersonal and influencing skills.

Job Summary

We are seeking a highly experienced and strategic Chief Technology Officer (CTO) with a strong Chemical Engineering background and over 25 years of industry experience in petrochemical and downstream processing projects. The CTO will lead the company’s technology strategy, engineering excellence, and project execution capabilities across complex, large-scale projects.

Key Responsibilities

1. Technology Leadership

• Define and drive the company’s technology vision, strategy, and roadmap.
• Lead innovation and adoption of advanced technologies in petrochemical processes and plant design.
• Provide technical authority on process engineering, design standards, and best practices.

2. Engineering Management

• Oversee Basic Engineering Design (BED) and Detailed Engineering Design (DED) activities.
• Ensure engineering quality, efficiency, and compliance with international standards.
• Lead multidisciplinary engineering teams across process, mechanical, piping, instrumentation, and electrical disciplines.

3. Project Execution Excellence

• Provide leadership across full project lifecycle execution (FEED, EPC, commissioning).
• Guide teams in delivering projects on time, within budget, and to required quality standards.
• Act as technical advisor for complex engineering and execution challenges.

4. Project Leadership Experience

• Leverage prior experience as Project Engineer and Project Manager to strengthen execution frameworks.
• Mentor project teams and establish best practices in project planning, risk management, and delivery.

5. Petrochemical Expertise

• Provide deep technical oversight and guidance on projects including Naphtha Cracker to Polyolefins PTA and PET Condensate Splitter and Aromatics EDC / VCM / PVC Acrylic Acid Oxo Alcohols
• Evaluate new technologies, licensors, and process improvements in these domains.

6. Stakeholder & Business Support

• Support business development with technical proposals, feasibility studies, and client presentations.
• Engage with clients, licensors, and partners at senior levels.
• Contribute to strategic decisions on investments, technology partnerships, and project selection.

Qualifications & Experience

• Bachelor’s degree in Chemical Engineering (Master’s or PhD preferred).
• Minimum 25 years of relevant experience in petrochemical / EPC / chemical industries.
• Extensive experience in: Basic and Detailed Engineering Design Project Engineering and Project Management roles Large-scale project execution (EPC / EPCM)
• Proven track record in delivering complex petrochemical projects.
• Strong leadership experience managing large, multidisciplinary teams.

Key Competencies

• Strategic thinking and leadership
• Deep technical expertise in petrochemical processes
• Strong project execution and delivery capability
• Stakeholder management and communication
• Problem-solving and decision-making at executive level

Preferred Attributes

• Experience working with international licensors and global EPC contractors
• Exposure to digitalization, optimization, and advanced process technologies
• Strong commercial awareness and business acumen

Application Process

Qualified candidates should submit a full CV to us.  All discussions will be held under strict NDA and in compliance with Singapore PDPA laws EA18C9336

Key Responsibilities：

1. Strategic Technical Leadership

· Process Design & Scale-up: Lead the design and execution of scale-up strategies for diverse dosage forms (e.g., solid orals, sterile injectables, nasal spray or topicals) using Quality by Design (QbD) principles.

· Tech Transfer Ownership: Serve as the primary technical point of contact for clients, ensuring the seamless transfer of "Sending Unit" (Client) processes to the "Receiving Unit" (CDMO).

· Troubleshooting: Act as the ultimate Subject Matter Expert (SME) for complex formulation challenges, deviations, and "out of specification" (OOS) investigations during the transfer phase.

2. Operational Excellence

· Facility Fit & Gap Analysis: Conduct technical assessments of incoming client processes against existing site equipment and capabilities; identify and procure necessary capital equipment.

· Documentation Oversight: Review and approve Tech Transfer Protocols, Master Batch Records (MBRs), Process Validation protocols, and Technical Transfer Reports.

· Regulatory Support: Author and review technical sections of regulatory filings (e.g., IND, NDA, BLA, ANDA) and represent the technical team during PAI (Pre-Approval Inspections).

3. Client & Project Management

· Stakeholder Liaison: Work closely with Business Development to evaluate new RFPs (Requests for Proposals) and provide technical man-hour and resource estimates.

· Timeline Management: Ensure tech transfer milestones (Engineering batches, Clinical supply, PPQ) are met to support client clinical or launch timelines.---

Qualifications & Skills

Education

· Required: Ph.D. or Master’s degree in Pharmaceutical Sciences, Chemical Engineering, Chemistry, or a related field.

Experience

· Industry: 10+ years in pharmaceutical development/manufacturing, with at least 5 years specifically in a CDMO environment.

· Leadership: 5+ years of experience managing high-performing technical teams.

· Technical: Proven track record of successful tech transfers and at least 2–3 successful commercial product launches.

Technical Proficiencies

· Deep understanding of cGMP, ICH guidelines (Q8, Q9, Q10, Q11), and global regulatory requirements (FDA, EMA, NMPA).

· Expertise in statistical tools for process monitoring (e.g., JMP, Minitab).

· Experience with Risk Assessment tools (FMEA) to identify and mitigate process risks.

To apply:

Candidates are encouraged to apply this position via email to Phghr@pharmagend.com with the following information in the resume.

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

About the Company:

DEEPWAVE ANALYTICS PTE. LTD. is a Singapore-based technology-driven company focused on building AI-powered quantitative trading systems and financial infrastructure.
We are dedicated to developing scalable, high-performance systems for automated trading, strategy research, and data-driven decision-making across global markets.

Key Responsibilities:

1. Define and lead the company’s overall technology strategy, aligning engineering initiatives with business growth objectives

2. Architect and oversee the development of a modular quantitative trading platform, including strategy engines, backtesting systems, execution engines, and risk management modules

3. Design and optimize high-performance, low-latency systems for real-time trading and market data processing

4. Lead the integration of AI/ML capabilities into trading strategies and data pipelines

5. Build and scale a high-performing engineering team across backend, frontend, data, and infrastructure

6. Establish engineering best practices, including system architecture, code standards, CI/CD, and DevOps processes

7. Oversee system reliability, scalability, and security, ensuring production-grade performance and uptime

8. Collaborate with business, product, and trading teams to translate requirements into technical solutions and deliverables

9. Manage technical roadmap, resource allocation, and project execution to ensure timely delivery

Requirements:

1. 10+ years of software engineering experience, with at least 3–5 years in senior technical leadership roles (Tech Lead / Architect / CTO)

2. Strong experience in building high-performance distributed systems, preferably in trading, fintech, or data-intensive platforms

3. Solid programming experience in at least one of the following:

o Java/C#

o Python (preferred for quant/AI)

o Rust / Go / C++ (preferred for performance-critical systems)

4. Experience designing low-latency systems, event-driven architectures, and real-time data pipelines

5. Strong understanding of quantitative trading systems, including backtesting, execution, and risk management (highly preferred)

6. Experience with AI/ML integration, data modeling, or large-scale data processing (e.g., feature engineering, model deployment)

7. Familiarity with cloud infrastructure and DevOps tools (e.g., AWS / GCP / Docker / Kubernetes)

8. Proven experience building and managing engineering teams, including hiring, mentoring, and scaling

9. Strong problem-solving skills and ability to work in a fast-paced, startup-like environment

10. Fluent in English;

Preferred Qualifications (Nice to Have):

· Experience in quantitative finance, hedge funds, or trading platforms

· Familiarity with Web3 / blockchain infrastructure / DeFi systems

· Experience with high-frequency trading (HFT) or ultra-low latency systems

· Background in mathematics, computer science, or financial engineering

Salary & Benefits:

· SGD 10,000 – SGD 15,000 per month (depending on experience and background)

· Performance bonus + potential equity / token incentives

· Flexible working environment (remote / hybrid options)

· Opportunity to build and scale a cutting-edge AI + trading technology platform

Job Summary

Lead the development and execution of technology strategy aligned with business goals. Manage IT and engineering teams to deliver scalable, secure, and innovative digital solutions while ensuring regulatory compliance and driving digital transformation initiatives.

Responsibilities

• Define and implement the company’s technology strategy to support and advance business objectives
• Lead hiring, mentoring, and performance management of IT and engineering teams to build high-performing capabilities
• Design and oversee system architecture, infrastructure, cybersecurity, and software development to ensure robust IT operations
• Drive adoption of emerging technologies such as AI, cloud computing, and automation to enhance digital transformation efforts
• Ensure IT systems and platforms deliver scalability, reliability, and security to meet operational demands
• Manage IT budgets, negotiate vendor contracts, and oversee technology investments to optimize resources
• Collaborate with senior leadership to integrate technology solutions into product development and innovation processes
• Ensure IT operations comply with Singapore’s regulatory and data protection requirements to maintain legal and security standards

We are seeking a highly competent Ship Manager to support the safe, compliant, and efficient operation of gas carriers within the fleet. The role involves close engagement with vessels, regulatory bodies, and internal stakeholders to uphold operational excellence and ensure continuous adherence to international maritime standards.

Key Responsibilities

• Oversee the safe and compliant operation of assigned vessels in accordance with internal management systems and all applicable national and international statutory, regulatory, and industry requirements.
• Assess the performance of suppliers and contractors with regard to quality, environmental standards, and occupational health and safety.
• Manage vessel operating expenses within approved budgets and support the preparation of annual vessel budgets in the required reporting format.
• Notify stakeholders when expenditure exceeds budgeted limits and seek approval where necessary.
• Ensure the procurement and maintenance of sufficient critical spares as required by manufacturers, classification societies, and internal policies.
• Provide vessels with the equipment and spare parts necessary to maintain continuous and efficient operation of all machinery.
• Consult senior technical leadership whenever deviations from established procedures or statutory requirements are required.
• Monitor the planned maintenance system onboard each vessel and identify opportunities to optimise operating costs, improve efficiency, and implement corrective actions to prevent repeated failures.
• Work closely with internal stakeholders to enhance customer satisfaction through continuous improvement of operational processes and service delivery.
• In the event of machinery damage or failure, promptly coordinate repairs and arrange for the supply of required spare parts.
• Conduct regular onboard inspections and ensure that technical and dry-dock reports are completed within the required timeframe following each visit or docking.
• Evaluate shipboard personnel on their safety, environmental performance, and quality of service.
• Maintain up-to-date dry dock plans and prepare detailed docking specifications for tendering. Oversee the full dry-docking process for assigned vessels in line with internal guidelines.
• Liaise with insurance representatives where applicable, ensuring repairs meet underwriter standards and that all required documentation is properly endorsed and submitted for claims processing.
• Implement preventive measures to reduce recurrence of equipment breakdowns and enhance reliability.

Requirements

• Chief Engineer (Motor) Certificate of Competency.
• Minimum 1-Year experience in Gas carriers’/Oil tankers as Chief Engineer or Min 1-Year as Technical Superintendent/Ship Manager with Ship owner/Ship Manager managing oil or gas tankers.
• Sound technical knowledge of ship board operations.
• Good communication, project management, analytical, time management and organisation skills.
• Good knowledge of budgeting and cost control.
• Strong teamwork orientation and ability to manage cross-functional relationships at all levels. ·
• Ability to work in a dynamic and fast-paced shipping environment under tight timelines. ·

Shubhi Dugar (R21100680)

EA License Number: 23S1921

Job Summary

Basil Technologies Pte Ltd are seeking an experienced Technical Director with over 10 years of experience in Information Technology to lead and oversee the organization's technical strategy, architecture, and engineering teams. The ideal candidate will possess strong technical expertise, leadership capabilities, and a proven track record in delivering scalable technology solutions aligned with business objectives.

Key Responsibilities

Define and drive the technical vision, architecture, and strategy for the organization.

Lead and mentor engineering, development, and technical teams to ensure high performance and innovation.

Over see the design, development, and deployment of scalable IT systems and applications.

Collaborate with business stakeholders, product teams, and senior leadership to align technology initiatives with business goals.

Ensure best practices in software development, system architecture, security, and performance optimization.

Evaluate and implement emerging technologies, tools, and frameworks to improve efficiency and scalability.

Manage project delivery timelines, budgets, and resource allocation for technology initiatives.

Ensure compliance with IT governance, security standards, and regulatory requirements.

Drive continuous improvement, innovation, and digital transformation initiatives within the organization.

Provide technical leadership during critical decision-making and system design discussions

Required Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or related field.

10+ years of experience in software development, IT architecture, or technical leadership roles.

Proven experience in leading engineering teams and large-scale technology projects.

Strong knowledge of software architecture, cloud platforms, and modern development frameworks.

Experience with cloud technologies (AWS, Azure, or GCP).

Expertise in system design, microservices architecture, APIs, and distributed systems.

Strong understanding of DevOps, CI/CD pipelines, and Agile methodologies.

Excellent leadership, communication, and stakeholder management skills.

Preferred Skills

Experience in enterprise architecture and digital transformation initiatives.

Familiarity with AI, data engineering, or advanced analytics platforms.

Experience working with cross-functional global teams.

Strong problem-solving and strategic decision-making abilities.

Key Competencies

Strategic Technical Leadership

Solution Architecture & System Design

Team Leadership & Mentorship

Stakeholder Management

Innovation & Technology Adoption

Project & Delivery Management

1. Technology Strategy & Roadmap

• Define and drive the mid- to long-term technology roadmap for computer vision and AI, aligned with semiconductor equipment product lines (inspection, metrology, lithography, packaging, etc.).
• Track industry standards (e.g., SEMI), advanced process nodes (e.g., 3nm/5nm), and emerging CV/AI technologies (few-shot learning, anomaly detection, foundation model fine-tuning), and lead technology pre-research initiatives.

2. Algorithm Development & Optimization (Core)

• Lead the development of core computer vision algorithms for semiconductor applications.
• Optimize algorithm performance in terms of speed, accuracy, and robustness, minimizing false positives/negatives in high-resolution, high-noise, and high-throughput production environments.
• Architect and industrialize hybrid solutions combining classical image processing (OpenCV, Halcon) and deep learning models (CNNs, Transformers).

3. Team & Project Management

• Build, lead, and develop a high-performing computer vision team, including talent pipeline development and technical capability building.
• Manage the full project lifecycle: requirement analysis, task decomposition, timeline control, quality assurance, and release management.
• Oversee code reviews, technical documentation (algorithm design, APIs, test reports), and promote knowledge standardization and reuse.

4. Cross-functional Collaboration

• Collaborate with optics, hardware, and electrical teams on system-level design, including camera, lighting, sensor selection, and imaging system calibration.
• Work closely with system software and embedded teams on algorithm integration and deployment optimization (GPU acceleration, CUDA, multi-threading), considering memory and power constraints.
• Interface with manufacturing, quality, and customers for on-site issue resolution, data feedback loops, and algorithm customization.

5. Innovation & Intellectual Property

• Lead key technology breakthroughs and drive the development of patents, software copyrights, and technical publications.
• Establish end-to-end data pipelines covering dataset construction, training, evaluation, and deployment.

Kuailu Technology provides a one-stop AI-powered intelligent office platform. Built on a low-code foundation and driven by AI agents, it supports key business functions such as HR, finance, procurement, administration, and CRM.

By unifying data across systems, the platform removes information silos and enables seamless business processes. This helps companies improve efficiency, reduce costs, and achieve integrated smart office operations.

Role Overview

We are looking for a Sales Director to develop our business in the local market through partner ecosystem development and direct enterprise sales.

This role focuses primarily on building strategic partnerships with system integrators, IT service providers, and software distributors, while also leading key enterprise opportunities.

Key Responsibilities

1. Team Management & Development

• Build, train, and lead the Hong Kong sales team.
• Coach team members on the value proposition of AI office software and solution-based selling techniques.
• Identify and resolve bottlenecks in the sales process to improve overall productivity and per capita performance.

2. Revenue Achievement & Client Management

• Develop and execute the Hong Kong sales strategy, breaking down annual and quarterly targets (new customer acquisition, ARR, renewals, and upsell).
• Ensure the team consistently achieves 100% of assigned quotas.
• Personally manage key accounts across financial services, professional services, and large Hong Kong enterprises; lead negotiations and contract closures.
• Effectively demonstrate the value of AI office software in improving efficiency and reducing costs.
• Maximize customer lifecycle value by driving upgrades of AI modules and user expansion, improving retention rate and Net Dollar Retention (NDR).

3. Sales Process & Cross-functional Collaboration

• Optimize the Hong Kong sales process and collaborate closely with product, delivery, and customer success teams to ensure seamless conversion from lead generation to customer onboarding.
• Manage the sales pipeline through CRM systems and provide regular forecasts and performance reviews to the Regional Director.
• Gather customer feedback on AI features and work with the product team to enhance real-world application scenarios of AI office solutions.

Requirements

1. Experience & Background

• 5–8 years of B2B SaaS sales experience in Hong Kong, with at least 2 years in a team management role.
• Prior experience in selling office software, collaboration tools, or AI enterprise solutions is highly preferred.
• Strong understanding of Hong Kong enterprise procurement processes; existing client networks in financial services, professional services, retail, or technology sectors are a plus.
• Proven end-to-end sales experience, from lead generation and solution presentation to RFP/RFQ processes and contract closure.

2. Skills & Competencies

• Results-driven, with a consistent track record of meeting or exceeding sales quotas; experience in building or scaling teams is a strong advantage.
• Fluent in English, Cantonese, and Mandarin, with excellent cross-cultural communication and C-level negotiation skills.
• Strong understanding of SaaS business models (subscription, ARR, renewals) and a data-driven sales management approach.
• Ability to clearly articulate the core value of AI office software solutions.

3. Education & Certifications

• Diploma or above; degrees in Business, Computer Science, or related fields are preferred.
• Relevant certifications in sales or project management are a plus.

Kuailu Technology provides a one-stop AI-powered intelligent office platform. Built on a low-code foundation and driven by AI agents, it supports key business functions such as HR, finance, procurement, administration, and CRM.

By unifying data across systems, the platform removes information silos and enables seamless business processes. This helps companies improve efficiency, reduce costs, and achieve integrated smart office operations.

Role Overview

We are looking for a Sales Director to develop our business in the local market through partner ecosystem development and direct enterprise sales.

This role focuses primarily on building strategic partnerships with system integrators, IT service providers, and software distributors, while also leading key enterprise opportunities.

Key Responsibilities

1. Team Management & Development

• Build, train, and lead the Hong Kong sales team.
• Coach team members on the value proposition of AI office software and solution-based selling techniques.
• Identify and resolve bottlenecks in the sales process to improve overall productivity and per capita performance.

2. Revenue Achievement & Client Management

• Develop and execute the Hong Kong sales strategy, breaking down annual and quarterly targets (new customer acquisition, ARR, renewals, and upsell).
• Ensure the team consistently achieves 100% of assigned quotas.
• Personally manage key accounts across financial services, professional services, and large Hong Kong enterprises; lead negotiations and contract closures.
• Effectively demonstrate the value of AI office software in improving efficiency and reducing costs.
• Maximize customer lifecycle value by driving upgrades of AI modules and user expansion, improving retention rate and Net Dollar Retention (NDR).

3. Sales Process & Cross-functional Collaboration

• Optimize the Hong Kong sales process and collaborate closely with product, delivery, and customer success teams to ensure seamless conversion from lead generation to customer onboarding.
• Manage the sales pipeline through CRM systems and provide regular forecasts and performance reviews to the Regional Director.
• Gather customer feedback on AI features and work with the product team to enhance real-world application scenarios of AI office solutions.

Requirements

1. Experience & Background

• 5–8 years of B2B SaaS sales experience in Hong Kong, with at least 2 years in a team management role.
• Prior experience in selling office software, collaboration tools, or AI enterprise solutions is highly preferred.
• Strong understanding of Hong Kong enterprise procurement processes; existing client networks in financial services, professional services, retail, or technology sectors are a plus.
• Proven end-to-end sales experience, from lead generation and solution presentation to RFP/RFQ processes and contract closure.

2. Skills & Competencies

• Results-driven, with a consistent track record of meeting or exceeding sales quotas; experience in building or scaling teams is a strong advantage.
• Fluent in English, Cantonese, and Mandarin, with excellent cross-cultural communication and C-level negotiation skills.
• Strong understanding of SaaS business models (subscription, ARR, renewals) and a data-driven sales management approach.
• Ability to clearly articulate the core value of AI office software solutions.

3. Education & Certifications

• Diploma or above; degrees in Business, Computer Science, or related fields are preferred.
• Relevant certifications in sales or project management are a plus.

Job Description Summary

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

The Director, Technology Customer Success is responsible for providing technical project planning, management and execution for clients to ensure alignment with overall business strategy. Managing all phases of service delivery for project including analysis and design, configuration and build, testing and training, and deployment.

Job Description

The primary purpose of the role is to lead the deployment of successful analytics and insights solutions for prospective clients including managing effective communication between multiple teams including engineering, product development, account and client team, managing, mitigating and reporting the project risks and assuring client satisfaction with the delivery.

The Director, Technology Customer Success is responsible for providing technical project planning, management and execution for clients to ensure alignment with overall business strategy. Managing all phases of service delivery for project including analysis and design, configuration and build, testing and training, and deployment.

What this job involves

As a Director, Technology Customer Success, you will be directly responsible for

• Managing the deployment of a solution cooperating with analysts, implementation specialists, engineers, and testers

• Managing and reporting delivery risks and issues

• Managing user acceptance testing and release plans

• Managing communications with stakeholders, business transition team, and business and IT management

• Maintaining thorough understanding of product features and functionality

• Overseeing application configuration and support while liaising with architecture, infrastructure, and engineering

• Ensuring positive account and client sentiment

• Supporting BAU processes with accounts and clients to build long term relationships for continuous improvements in analytics space

Knowledge, Skills and Abilities

• IT Project management w/concentration on software delivery management

• Demonstrated expertise in CRE applications

• Business analysis and requirements gathering

• Cross functional team coordination

• Relationship management and communications

• Proven ability to navigate in a large matrix organization

• Excellent attention to detail

• Self-motivated, able to set priorities and work autonomously

• Customer service focus

• Knowledge of real estate industry preferred

Make an impact by

• Define and manage 5G/IoT CMP platform features and roadmap, introducing new capabilities aligned with business objectives.
• Ensure features address customers’ 5G/4G IoT connectivity lifecycle management and network assurance needs.
• Design and optimise user journeys (including UX and process flows) to enhance customer experience.
• Collaborate with cross-functional teams (business, development, operations) to deliver platform enhancements.
• Partner with third-party providers to integrate value-added capabilities into the Paragon platform.
• Define and optimise business processes for Day 1 and Day 2 operations.
• Drive adoption of platform services.
• Support go-to-market initiatives by developing sales and marketing collateral in collaboration with product marketing.

Skills for success

• Strong understanding of 4G/5G technologies, including 3GPP standards and mobile network architecture.
• Experience with CMP platforms and familiarity with leading IoT/M2M (4G/5G) connectivity lifecycle management solutions.
• Significant experience in telecom product management, including exposure to software development lifecycle processes.
• Experience launching and onboarding mobile connectivity products.
• Understanding of CMP market landscape, including domestic and regional IoT/M2M customer use cases.
• Familiarity with IoT/4G connectivity order and service fulfilment processes.
• Demonstrated ability to take initiative and work independently.
• Ability to collaborate effectively with cross-functional teams to achieve business objectives.

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