Overview

As an Assistant Manager/Senior Assistant Manager in Medical Affairs – Clinical Governance (MACG), you play a crucial role in managing the quality and safety training and quality assurance work that impact the quality and growth under MACG and assigned programmes.

Key Responsibilities

• Support clinical quality and patient safety training initiatives.
• Provide administrative and coordination support to Quality Assurance and Clinical Services committees, identifying process improvement opportunities.
• Manage incident reporting and conduct root cause analysis for serious events.
• Collect, analyze, and interpret quality and safety data; prepare reports, dashboards, and recommendations to drive improvements.
• Draft meeting minutes and maintain internal communications, including website updates.

• Collaborate with clinicians, administrators, and stakeholders to promote quality and safety initiatives.

Programme & Workshop Management

• Plan and execute annual Quality Improvement (QI) workshops in line with approved directives.
• Coordinate schedules, logistics, venues, and resources within timelines.
• Implement workshop structures, content updates, engagement strategies, and publicity.
• Manage communications with departments, faculty, and participants.
• Oversee registration processes and ensure eligibility compliance.
• Coordinate project submissions, reviews, approvals, and documentation.
• Facilitate faculty assignments and engagement with project teams.
• Support project review sessions (initial, mid-point, final) and track submission compliance.
• Develop and maintain policies, guidelines, templates, and checklists.
• Drive continuous improvement through process enhancements and digital tools.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Toh Cheng Jie (Martin)

Registration Number: R23117397

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Medical Aesthetic/ Skincare
• Position Title: Beauty Training & Service Excellence Manager
• Working Location: Islandwide (City Hall, Dhoby Ghaut, Paya Lebar)
• Working Hours: Monday to Friday 11am - 9pm, Saturday from 10am - 8pm and Sunday 10am - 7pm (Follow roster)
• Salary Package: Basic + Commission + Sales Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform a wide range of treatments (facials, slimming, and hair removal) to professional standards.
• Recommend and introduce suitable treatment packages and products to support clients’ results.
• Provide treatment services at different outlets when additional staffing support is needed.
• Build long-term client relationships by delivering consistently high service standards.
• Train beauticians on treatment procedures, equipment use, and consultation skills. Mentor beauticians to support skills development and assessments, and provide coaching and feedback.
• Create and update SOPs, training manuals, and evaluation checklists to ensure consistent standards.
• Review new beauty technologies, products, and treatment methods for possible use in the business.
• Test and improve treatment techniques to help clients achieve good and consistent results.
• Work with management to design service packages that match customer needs and market demand.
• Support recruitment by screening candidates based on technical skills and service approach.
• Support onboarding for new hires, including a structured training plan, initial certification, and alignment to service standards.
• Support retention by building a coaching culture with regular feedback, clear standards, growth pathways, and recognition of skill development.
• Monitor and review service quality across outlets to maintain consistent service standards.
• Conduct internal checks and put improvements in place when needed.

APPLY NOW!!!

• Minimum 10 years of hands-on experience in beauty therapy, including facials, slimming, and hair removal.
• At least 3 years of experience as a trainer, mentor, or coach in the beauty industry.
• Proven experience delivering training in the beauty industry.
• Recognised qualifications such as CIDESCO and/or CIBTAC

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81689 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Beauty and Wellness Manager at Luxury High-end Aesthetic Beauty TCM Spa

De Beaute is looking for a dynamic, results‑driven Branch Sales Manager to lead our team and drive sales performance at our Beauty and TCM Wellness Spa. This role requires a polished, service‑oriented leader who can balance commercial performance with world‑class guest experiences. The ideal candidate embodies professionalism, discretion, and a deep understanding of high‑end wellness services.

Key Responsibilities

- Guest Experience and Service Excellence, and manage branch operations to ensure smooth day‑to‑day performance

- Curate an atmosphere of tranquillity, elegance, and personalised hospitality throughout the spa.

- Deliver impeccable service standards by engaging with guests, anticipating needs, and ensuring every visit feels bespoke.

- Cultivate strong relationships with VIP and long‑standing clients, providing tailored recommendations and seamless service coordination.

- Supervise, coach, and motivate the sales and frontline team

- Ensure high‑quality customer service and client satisfaction

- Monitor staff performance and provide regular training to improve service and sales techniques

- Oversee appointment scheduling, inventory, and branch administration

- Promote De Beaute services, programs, and promotions

- Maintain branch cleanliness, professionalism, and brand standards

Qualifications

- Experience as a branch manager, sales manager, or team leader in beauty, slimming, wellness, spa, or related industry

- Strong sales background with a proven record of meeting targets

- Excellent communication and leadership skills

- Customer‑oriented, confident, and well‑presented

- Ability to motivate a team and handle client concerns professionally

- Monitor daily, weekly, and monthly performance metrics to ensure the spa meets or exceeds revenue goals.

Team Leadership and Talent Development

- Inspire, mentor, and guide a team of spa therapists, receptionists, and specialists to deliver five‑star service consistently.

- Conduct training programs focused on service etiquette, treatment excellence, and luxury guest communication.

- Manage staffing levels, schedules, and performance evaluations in alignment with hotel standards.

- Promote a harmonious, respectful, and collaborative work environment.

Interested candidate please contact / WhatsApp to 8133 3030. Only selected candidates will be contacted for an interview.

Ready to take charge and make a difference? Join us!

Beauty and Wellness Manager at Luxury High-end Aesthetic Beauty TCM Spa

De Beaute is looking for a dynamic, results‑driven Branch Sales Manager to lead our team and drive sales performance at our Beauty and TCM Wellness Spa. This role requires a polished, service‑oriented leader who can balance commercial performance with world‑class guest experiences. The ideal candidate embodies professionalism, discretion, and a deep understanding of high‑end wellness services.

Key Responsibilities

- Guest Experience and Service Excellence, and manage branch operations to ensure smooth day‑to‑day performance

- Curate an atmosphere of tranquillity, elegance, and personalised hospitality throughout the spa.

- Deliver impeccable service standards by engaging with guests, anticipating needs, and ensuring every visit feels bespoke.

- Cultivate strong relationships with VIP and long‑standing clients, providing tailored recommendations and seamless service coordination.

- Supervise, coach, and motivate the sales and frontline team

- Ensure high‑quality customer service and client satisfaction

- Monitor staff performance and provide regular training to improve service and sales techniques

- Oversee appointment scheduling, inventory, and branch administration

- Promote De Beaute services, programs, and promotions

- Maintain branch cleanliness, professionalism, and brand standards

Qualifications

- Experience as a branch manager, sales manager, or team leader in beauty, slimming, wellness, spa, or related industry

- Strong sales background with a proven record of meeting targets

- Excellent communication and leadership skills

- Customer‑oriented, confident, and well‑presented

- Ability to motivate a team and handle client concerns professionally

- Monitor daily, weekly, and monthly performance metrics to ensure the spa meets or exceeds revenue goals.

Team Leadership and Talent Development

- Inspire, mentor, and guide a team of spa therapists, receptionists, and specialists to deliver five‑star service consistently.

- Conduct training programs focused on service etiquette, treatment excellence, and luxury guest communication.

- Manage staffing levels, schedules, and performance evaluations in alignment with hotel standards.

- Promote a harmonious, respectful, and collaborative work environment.

Interested candidate please contact / WhatsApp to 8133 3030. Only selected candidates will be contacted for an interview.

Ready to take charge and make a difference? Join us!

As the Outlet Manager (Facial Spa), you will be responsible for driving the overall success and profitability of the spa while ensuring every guest enjoys a truly rejuvenating, luxurious, and memorable experience. You will lead daily operations, inspire and develop a high-performing team, and actively drive sales revenue through strategic initiatives, service excellence, and strong client relationships.

This role is pivotal in balancing commercial performance with exceptional wellness experiences, upholding the spa’s brand standards and reputation for outstanding service.

Key Responsibilities

1) Sales, Revenue & Performance Management

• Drive spa revenue growth by actively monitoring sales performance, analyzing trends, and implementing effective strategies to achieve and exceed targets
• Maximize revenue through treatment promotions, retail sales, upselling, cross-selling, and personalized guest recommendations
• Prepare and present sales reports, performance analysis, and forecasts to Management/Superior
• Ensure optimal utilization of therapists’ schedules and treatment rooms to maximize productivity and profitability

2) Operations & Guest Experience

• Oversee and manage day-to-day spa operations, ensuring full compliance with health, safety, hygiene, and brand standards
• Create and maintain a calm, welcoming, and rejuvenating spa environment that consistently exceeds guest expectations
• Monitor guest satisfaction through surveys, feedback, and direct interaction, proactively identifying opportunities to enhance the overall spa journey
• Implement service improvements and experience-driven initiatives to elevate guest loyalty and repeat visits

3) Team Leadership & Development

• Lead, motivate, and manage a team of spa professionals to deliver exceptional service and achieve sales goals
• Provide ongoing coaching, performance feedback, and sales training to develop a results-driven, service-oriented team
• Conduct regular staff meetings and training sessions to keep the team updated on new treatments, promotions, sales techniques, and service standards
• Foster a culture of professionalism, teamwork, accountability, and customer-centric excellence

4) Inventory & Standards

• Manage inventory levels, retail products, and treatment supplies to support smooth operations and revenue targets
• Implement and maintain standard operating procedures for efficiency, consistency, and service quality

Requirements

• Minimum 3–5 years of experience in the Beauty/Spa Industry, preferably in a supervisory or managerial role
• Strong sales-driven and results-oriented mindset, with proven ability to meet or exceed revenue targets
• Highly motivated, proactive, and able to take initiative
• Demonstrates strong customer-centric values and a passion for delivering rejuvenating wellness experiences
• Excellent client service and communication skills; a collaborative and inspiring team player
• Customer-focused, service-oriented, and commercially minded
• Willing to work retail hours, weekends, and public holidays

Your leadership will directly shape the spa’s financial success and guest satisfaction. By combining strategic sales leadership with exceptional service delivery, you will ensure guests leave feeling refreshed, renewed, and eager to return—while driving sustainable revenue growth for the business.

Job Descriptions

• Provide consistent professional massage (body and/or foot) in accordance with industry standards.
• Ensure high level of service standards
• Responsible for the maintenance of cleanliness and neatness of the shop facilities and other parts of the shop.
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and concerns efficiently and politely
• Plays a role in expansion
• Provide training, coaching and performance evaluations
• Participate in Customer retention and Revenue Growth
• Operations Management
• Schedule shifts and manage staff availability
• Supervise and support a team of massage therapists
• Ensure therapists follow proper techniques and protocols

Requirements

• Preferably with iTEC/WSQ certification or massage certification
• Able to commit on Weekends/public holidays
• Minimum one year relevant experience
• Pleasant personality and hardworking
• Able to work on weekend and public holiday

Benefits

• Attractive Salary
• Conducive working environment

Salary: up to $7500

Working Days & Hours: Mon-Fri office hours

Location: Hougang

Job Description:
1.1.1.    Overseesthe team of RN/EN, NA/HA under her charge.

1.1.2.    Responsiblefor compliance of all nursing standards as stipulated by MOH and SNB.

1.1.3.    Leadsquality assurance activities to monitor and evaluate the quality andappropriateness of nursing care of the ward.

1.1.4.    Ensuresquality audits are planned, conducted periodically and follow up withcorrective improvements.

1.1.5.    Ensureswritten policies and SOP is available and up to date to guide nursingpractices.

1.1.6.    Providesdirect care to patients to ensure compliance to standards.

1.1.7.    Ensuressmooth transition of residents from acute to chronic care and back to communitywhere possible.

1.1.8.    Ensuresappropriate skill mix and adequate manpower resourcing for all shifts and typesof services for area under his/her purview.

1.1.9.    Directsand facilitates staff development, skills and competency upgrading throughin-house training, approved online learning or formal education opportunities.

1.1.10. Guidesorientation/induction programmes and preceptorship for all new staff.

1.1.11. Preparesroster and daily staff assignment for the ward/department.

1.1.12. Supportsthe SNM in nursing home management and deputizes her in her absence.

1.1.13. Workswith Allied Health on preventive and rehabilitative programs for the Residents.

1.2.     SecondaryResponsibilities and duties (20%)

1.2.1.    Promotesevidence-based practices or nursing care delivery.

1.2.2.    Demonstratesawareness of current nursing and health care practices.

2.2.3   Monitors and analyses trends and changingneeds of patients in
institutional settings.

2.2.4    Carries out any other duties as assigned by the supervisor.

Job Requirements: Min Degree in Nursing w min 3 yrs of relevant perm experience as NM, preferably in gerontology/palliative care w Advanced / Specialist Diploma in Geriatric / Community Nursing

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Petite Practice is seeking a dedicated and experienced Clinic Nurse Manager to lead our clinical and administrative team. This role is pivotal in managing the daily operations of our paediatric specialist clinic, ensuring the highest standards of clinicalquality, patient safety, and operational efficiency

Job Purpose

As the Clinic Nurse Manager, you will oversee the daily clinical and business operations of the practice. Your primary goal is to foster a safe, conducive environment for paediatric care while managing staff development, resource allocation, and clinical risk. You will ensure that every patient and family receives quality care that adheres to established protocols and nursing standards.

Key Responsibilities:

Clinical Leadership & Patient Care

• Supervision: Lead and mentor a team of nurses and administrative staff to ensure high-quality patient care. Ensure sufficient training and educational opportunities are made available to staff for their growth and development and to meet SNB continuing professional development requirements. Ensure a framework for succession planning is in place.
• Direct Support: Chaperone and assist doctors during examinations and specialized procedures.
• Clinical Procedures: Mentor nursing staff and perform venepuncture, IV cannula insertion, immunizations, nebulization’s, and skin prick testing as required.
• Patient Advocacy: Act as a counsellor and educator for patients and their families, utilizing the SBAR technique for clear communication.

Operations & Resource Management

• Scheduling: Manage the rosters for doctors and the nursing/admin team to ensure optimal clinic operations at all times.
• Frontline Oversight: Oversee patient registration, appointment booking, payments, and financial counselling. Ensure SOP’s are in place to ensure patient safety and smooth running of the clinic at all times.
• Inventory Control: Ensure there are optimal stock levels of pharmaceutical and medical supplies. The clinic manager is accountable for stock taking, all stock ordering and for maintaining stock levels that are adequate for the clinic to run smoothly and safely.
• Workflow Optimization: Regularly review and update clinic standard operating procedures (SOPs) to ensure safe and efficient workflows.

Financial & People Management

• Banking: Ensure all collected payments and invoices and reconciled against the clinic operating system at the end of each day. Follow up on missing payments and adjust the end of day banking accordingly to ensure accuracy of clinic accounting.
• HR Duties: Assist with manpower requirements, including recruitment, orientation, induction, and performance appraisals for the nursing team. Performance mange staff when required and put in place open channels of communication within the team.
• Marketing: Assist in developing ideas for patient retention and clinic growth through planned marketing efforts.

Job Requirements

Qualifications

• Registration: Must be a Registered Nurse with the Singapore Nursing Board.
• Education: Diploma in Nursing is essential; a Degree in Nursing is highly desirable.
• Certification: Valid BCLS & AED Certification.

Experience & Skills

• Work History: Minimum 5 years of experience in an outpatient specialist clinic or healthcare setting.
• Leadership: At least 2 years of experience in a senior staff nurse or charge nurse role. Management and operational experience desirable.
• Competencies: Excellent clinical and interpersonal skills. Able to manage IT systems with easy.

Reporting Relationship

This position reports tothe director and lead clinician (Doctor). You will have direct oversight of allRegistered Nurses, Enrolled Nurses, and Administrative Staff.

Job Scope:

• Lead and supervise nursing teams supporting IVF/ART procedures

• Ensure adherence to clinical protocols and best practices in fertility care
• Work closely with fertility specialists, embryologists, and allied health professional

• Oversee daily clinic operations, including IVF cycle coordination and minor OT procedures
• Ensure proper patient flow, scheduling, and coordination of multidisciplinary services
• Maintain readiness of procedure rooms, medical equipment, and emergency protocols

• Deliver high-touch, personalized care in a private clinic setting
• Provide patient education on fertility treatments, medications, and procedures
• Support patients emotionally throughout fertility journeys
• Handle patient feedback, complaints, and service recovery professionally

• Implement quality improvement initiatives and clinical audits
• Ensure strict infection control, medication safety, and procedural safety standards
• Monitor and report clinical incidents in line with MOH requirements

• Oversee inventory, procurement, and cost control for clinical supplies
• Support clinic management in achieving operational efficiency and service excellence
• Contribute to strategic planning and service expansion initiatives

Requirement:

• Min Bachelor’s degree in nursing
• Minimum 5–8 years of nursing experience

• Operating Theatre or procedural/surgical experience preferred

• At least 2–3 years in a supervisory or managerial role

Interested candidates can write in to Ann at anngoh@recruitexpress.com.sg

Ann Goh Xin Ting
R1875289

Recruit Express Pte Ltd
E.A License: 99C4599

Master Trainer – Snap Fitness (Toa Payoh & Pasir Ris Central)

Full-Time | Leadership Role | Coaching Excellence & Team Development

Snap Fitness TPY/PRC is seeking a Master Trainer to lead our Personal Training team, raise coaching standards, and build a strong, professional, and growth-driven training culture across both clubs. This leadership role is suited for someone technically strong, people-oriented, and committed to building trainers and delivering exceptional client results.

Key Responsibilities

• Lead, mentor, and develop Personal Trainers at all levels.

• Guide junior trainers through structured onboarding, technical coaching, and shadowing.

• Drive PT training quality, professionalism, and culture across both gyms.

• Conduct regular TTT (Train-the-Trainer) sessions to elevate technical competency.

• Review client programmes and guide trainers to deliver safe, effective, and results-driven training.

• Maintain strong documentation, SOPs, training logs, and protocol standards.

• Build and optimise frameworks for session quality, PT performance, and client progress tracking.

• Drive PT sales, client retention, and session conduction rates.

• Collaborate with Club Managers to meet training and business KPIs.

• Support hiring, evaluation, and onboarding of new trainers.

What We’re Looking For

We are looking for a Master Trainer who embodies the full spectrum of professional excellence:

Client-success oriented: Someone who places clients' results, safety, and long-term progress at the heart of all training programmes.

Committed to trainer development: Passionate about mentoring trainers at different levels, building their technical capabilities, and shaping their career progression.

Strong in documentation and processes: Able to build and maintain robust documentation, SOPs, training logs, protocols, and performance tracking systems to ensure professional standards are consistently upheld.

Structured and organised: Capable of implementing frameworks that ensure service consistency across all trainers.

High personal accountability: Sets high standards for themselves and expects the same from the team.

Operates with maturity and professionalism: Knows how to manage conflict, guide new trainers, and uphold the reputation of the gym.

Adaptable and solutions-oriented: Able to respond to evolving member needs, club demands, and team dynamics.

Strong communication and leadership presence: Able to coach, correct, motivate, and lead by example.

Sales-aware and service-focused: Understands the balance between driving revenue and delivering high-quality training experiences.

Requirements

• Minimum 3–5 years as a Personal Trainer, with senior or lead responsibilities preferred.

• Recognised certifications (ACE, NASM, NSCA, FISAF, etc.).

• Proven track record in coaching excellence, client results, and team mentorship.

• Strong interpersonal and leadership skills.

• Flexible schedule; able to support evening or weekend needs when required.

What We Offer

• Competitive remuneration with performance incentives.

• Leadership role across two established and growing clubs.

• Opportunity to shape the entire PT culture and development pathway.

• Supportive management and long-term career progression as Snap Fitness expands.

How to Apply

Please submit your resume via this portal. Only shortlisted applicants will be contacted.

We provide excellence and quality services.

Posh and modern working environment catering for the mid to high end customers.

We have opening for talented and ambitious individual aiming to excel in their job.

Beauty Salon Branch Manager

Representing company image and professionalism.

Handling incoming enquiry or complaints.

Leadership skill and proven track records

Overall operation of the branch

Love interacting with customer.

Outgoing and pleasant.

Achieve branch sales objective.

Why we are different?

Proven track record of professional services

Free hand in managing the branch operation

Commission for branch performance.

Staff incentive and discount.

Conducive working environment.

Shorter working hours( 2 shifts).

Locatiom: Tampinesl/Hougang

Interested candidate who have the drives and initiative, we welcome you to join our elite team of professionals.

Interested candidate, kindly whatsapp 96852020

Job Description:

* Supervising all nursing staff

* Overseeing department budgets

* Reporting to higher management in the nursing home

* Maintaining high standards of care for all patients

* Managing patients’ data and medical records as confidential records

* Communicating with doctors, patients, and family members about patient health

* Recruiting, training, and onboarding new nursing staff

* Providing ongoing education classes

* Implementing new procedures and training Nurses on policies

* Other ad hoc duties assigned

Job Requirements: Min Degree in Nursing or similar w relevant experience in geriatric or palliative settings

Interested candidates, please submit your resume to: wendykhoo@recruitexpress.com.sg

Wendy Khoo Hui Wen

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1761665

Company Overview

Amber Beila was established in 2012, specializing in advanced skincare and beauty treatments. With flagship stores in Singapore, the brand focuses on personalized care and professional advice to enhance customers’ skin health and satisfaction.

Job Summary

Amber Beila Beauty seeks a motivated Branch Manager to lead outlet operations, drive sales growth, and deliver exceptional client consultation and team performance.

Responsibilities

• Provide professional skincare consultations and recommend tailored treatments and packages to meet client needs
• Build and maintain strong client relationships to encourage repeat visits and foster long-term loyalty
• Lead and support the team to improve sales performance and consistently achieve targets
• Monitor and evaluate staff performance, providing coaching and guidance to enhance skills and service quality
• Manage customer enquiries effectively and assist in closing sales to maximize revenue
• Oversee smooth daily operations of the outlet to ensure a positive customer experience and operational efficiency

Required competencies and certifications

• Minimum 2–3 years of experience in beauty or aesthetic sales environments
• Proficient in client consultation and recommending suitable treatment packages
• Strong communication and interpersonal skills to engage clients and team members
• Customer-focused and results-driven mindset with a positive attitude

Preferred competencies and qualifications

• Proficiency in English and Mandarin to communicate with Mandarin-speaking clients

Other Information

Benefits

• Competitive salary with an uncapped commission structure
• Performance-based incentives
• Convenient location near MRT
• Career growth opportunities
• Medical benefits
• Monthly staff treatment perks
• Friendly and supportive work environment

---

Job Responsibilities

1. Medical Training & Clinical Governance:

Ø Deliver structured medical training and clinical guidance to partner clinics and healthcare institutions.

Ø Ensure compliance with Singapore medical regulations,ethical standards, and internal SOPs.

Ø Support safe and effective implementation of treatment protocols.

2. Clinical Evidence & Medical Affairs

Ø Support clinical studies, case collection, and real-world evidence generation.

Ø Collaborate with internal stakeholders to develop medical publications and reports.

Ø Ensure proper documentation in line with regulatory and data privacy requirements.

3. KOL Engagement & Stakeholder Management

Ø Build and maintain strong relationships with Key Opinion Leaders (KOLs).

Ø Facilitate scientific exchange and gather clinical insights.

Ø Act as a medical liaison between company and healthcare professionals.

4. Scientific & Academic Activities

Ø Participate in and support local and regional medical conferences, workshops, and seminars.

Ø Contribute to development of scientific content and presentations.

5. Adverse Event Management & Risk Control

Ø Manage and follow up on adverse events (AEs) and clinical complaints.

Ø Develop preventive strategies and provide medical recommendations.

Ø Ensure timely escalation and reporting in accordance with local regulations.

6. Cross-functional Collaboration

Ø Provide medical training to commercial teams (sales,marketing, etc.).

Ø Support product-related medical inquiries and field feedback.

Ø Collaborate across departments to achieve business and compliance objectives.

Job Requirements:

Ø  Bachelor’s degree in Medicine,Life Sciences, or related field; Advanced degree (Master’s or above) preferred.

Ø  Minimum 3–5 years of relevantexperience in medical affairs / medical aesthetics / clinical practice; Experiencein dermatology, plastic surgery, or aesthetic medicine is highly preferred.

Ø  Proficient in office software,with basic literature retrieval capabilities.; Strong communication and presentation skills; Ability to interpret clinical data and scientific literature.

Contact:

Email: huangjieli@sinobiom.com     or   Toh.Kelvin@hotmail.com                                                 

Jelly +8618319698642 (wechat)                Kelvin+65 87788899 (wechat)