Total 35 F&B / Tourism / Hospitality job vacancies in Selangor

Responsible for leading the overall administration and operations of the Pastry and Bakery kitchen, ensuring all pastry and bakery products consistently meet the highest standards of quality, presentation, and taste in line with management expectations. Oversees the daily operations of the pastry section, including production for outlets, staff cafeteria, and banquet/convention functions.

Ensures full compliance with food safety, hygiene, and service standards at all times. Drives innovation and creativity in all pastry offerings, contributing to menu development and seasonal creations that enhance the overall guest experience. Supervises, trains, and develops the pastry team to maintain operational excellence and consistency.

Regularly reviews and updates Standard Operating Procedures (SOPs) to ensure efficiency, consistency, and alignment with best practices.

RESPONSIBILITIES

• Passes on knowledge of cooking to the Commis.
• Checks and improves on food quality and presentation in the section.
• Assists the Sous Chef and Chef De Partie in all matters regarding the section.
• Fully responsible for the food hygiene and cleanliness in the section.
• Maintain accurate Hygiene and HACCP records in full compliance with regulatory requirements
• Responsible for controlling, coordinating and participating in the activity of all Kitchen personnel engaged in cooking and preparing food.
• Ensure that all the food prepared and served is according to the standards set by the Executive Chef. 
• To ensure a high standard of cleanliness throughout the entire kitchen.
• Suggest new ideas for set up and display.
• Ensure that standard recipe is followed and understood.
• Discuss daily activity with other station supervisor whenever necessary. 
• Brief the staff if any policy is changed or discuss the daily operation with the Chef de Partie.
• Perform duty common to all service associates and other duties as may be assigned by management. 

• To promote and sell food testing business of Health & Nutrition (H&N)
• To ensure that all customer enquiries are followed up and closed successfully with the ultimate goal of achieving monthly sales target/KPI set.
• To cross-sell related H&N testing, inspection and certification as appropriate.
• Receive, making call and follow-up on all in-bound and outbound calls enquiries for food testing prospects.
• To ensure monthly proposal/quotation target is satisfactory achieved or exceeded.
• To meet and achieve monthly sales target set by the H&N business line.
• To prepare, arrange and co-ordinate related sample collection, customer visits, meetings, trainings, seminars and etc.as necessary.
• Process signed quotation/proposals and contract creation in LIMS.
• Conduct work as per relevant SGS global and local procedures.
• Other related customer care activities to ensure customer satisfaction services provided and report back to superior any improvement for further excellence of the services offered.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

• You will lead your team in SFM & Bistro by example and spend 80% of your time on the floor listening, acting, helping and supporting customers and co-workers.
• You ensure the daily operational routines and actions set out by my manager for the area are implemented.
• You will also ensure that the IKEA Quality and Food Safety Policies and routines are followed.
• You will create a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions.
• You will ensure there is the right number of co-workers in the right place at the right time to run my area successfully.
• You will support and coach the colleagues on the job so they can meet the needs of our customers and grow professionally.
• During unexpectedly quiet times, you will initiate commercial activities that attract store visitors and increase the take-up rate, or take other actions to secure productivity.
• You will lead by example and am a good ambassador for the IKEA store in all contact with our customers.
• You will have a daily dialogue with our customers to get continuous feedback about their experiences and to learn more about their needs and wants and then take action based on their input.
• You work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure IKEA Food is regarded as a great place to work.

Strategic & Governance Leadership

• Define and deploy the regional Quality & Food Safety (QFS) strategy, governance framework, and annual operating plan in alignment with global QFS standards.
• Lead regional QFS performance governance, KPI management, and harmonization of quality systems and practices across all sites.
• Ensure effective implementation and compliance of QMS/FSMS and relevant certifications across all SSEA operations, in line with global policies, internal procedures, and regulatory requirements.

Digital Quality & Modernization

• Lead the regional rollout of digital QMS/FSMS solutions, including LIMS, SPC, real-time monitoring tools, and digital dashboards.
• Oversee data integrity, analytics capability, and digital maturity across sites, OEMs, and tollers.
• Drive adoption of innovative QFS technologies and global best practices to enhance efficiency and decision-making.

Risk, Crisis & Regulatory Leadership

• Govern the regional crisis and product recall management framework, ensuring preparedness, cross-functional coordination, and timely escalation.
• Monitor regulatory developments, assess business impact, and ensure proactive compliance actions.
• Act as the regional representative to regulatory authorities, including participation in inspections and external engagements.

OEM, Toller & Supplier Governance

• Define and oversee the regional framework for OEM and toller QFS governance, including risk assessment, certification oversight, performance monitoring, and continuous improvement.
• Lead the annual OEM/toller audit program, including escalation management and corrective action governance.
• Strengthen supplier QFS performance in close collaboration with Procurement and Operations teams.

Regional Performance & Continuous Improvement

• Lead regional QFS audits across factories, warehouses, OEMs, and tollers, ensuring robust follow-up and systemic improvement.
• Drive continuous improvement initiatives to reduce complaints, incidents, and non-conformities through strong root-cause analysis and preventive systems.
• Build a strong quality culture and customer-centric mindset across the region.
• Lead regional laboratory management and validation programs, ensuring reliable test data, efficient lab operations, and full SHE compliance.
• Manage the regional QFS budget, operating expenses, and CAPEX initiatives, including business case development and value realization.
• Lead QFS design for new projects and actively support R&D initiatives from a prevention and risk management perspective.

Leadership & People Development

• Build regional capability through coaching, structured training, and capability uplift programs for site QFS leaders and teams.
• Lead talent development, succession planning, and competency frameworks within the regional QFS function.
• Set objectives, allocate resources, manage performance, and foster a high-performance, collaborative regional team.