Total 2 F&B / Tourism / Hospitality job vacancies in Newcastle

• Working across both Reception and Housekeeping
• Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
• Checking guests in and out Maintaining accurate guest accounts
• Taking bookings, providing helpful information & entering reservations
• Answering guests queries in a timely and efficient manner.
• Addressing guest requests and handling guest complaints in a positive manner.
• Working in Housekeeping, cleaning guests rooms and servicing
• Strong Attention to detail

What will you be doing?

• Leading, inspiring and developing members of the team, through the provision of information, guidance and a hands on approach;
• Training all kitchen colleagues on menu execution, techniques and HACCP
• Actively contributing to the menu planning process and execution and costing
• Ordering and stock control
• Controlling food and wage costs, ensuring they come in on budget
• Assisting in event planning and execution
• Through your strong knowledge of the menus, actively controlling portion control and preparation knowledge to create amazing quality products.
• Implementing the hotel and department regulations, policies and procedures
• Providing information on menu items to members of the events team and floor operations team so they can confidently advise guests when required
• Maintaining industry knowledge and staying abreast of industry trends and dietary developments
• Actively training and promoting compliance with food safety standards, hygiene, cleanliness and other compliance requirements of the kitchens area.