Total 128 Manager level F&B / Tourism / Hospitality job vacancies

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

As the Housekeeping Manager you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.

• Lead and manage the housekeeping team, ensuring flawless cleanliness and presentation throughout the hotel.
• Establish and maintain the highest hygiene and quality standards in all guest rooms, public areas, and back-of-house spaces.
• Work closely with other departments to ensure seamless guest experiences.
• Develop schedules, allocate tasks, and oversee inventory management of cleaning supplies and linen.
• Train, motivate, and inspire your team to uphold our luxury service standards.
• Monitor guest feedback and continuously improve our housekeeping operations.
• Ensure compliance with health and safety regulations.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.

Job Summary

Manage and coordinate daily operations to enhance workplace efficiency and team performance. Lead employee relations, support recruitment, resolve issues, and maintain strong customer and staff communication.

Responsibilities

• Schedule and coordinate meetings to ensure effective communication and planning
• Conduct employee performance reviews to assess and support staff development
• Build and maintain positive customer relationships to enhance satisfaction and loyalty
• Participate in recruitment and dismissal processes to support workforce management
• Resolve workplace conflicts and issues to maintain a productive environment
• Address employee and customer concerns promptly to ensure smooth operations
• Develop and implement strategies to improve workplace efficiency and achieve goals
• Manage phone correspondence to facilitate clear communication with stakeholders
• Liaise between managers, customers, and employees to coordinate activities and information flow
• Provide clear direction and guidance to staff to support operational objectives
• Troubleshoot POS system issues to minimize downtime and maintain service quality
• Support ongoing learning and development initiatives for team members to enhance skills
• Foster a respectful and inclusive team environment to promote collaboration and engagement

• Opportunities for Professional Development 
• Reputable Organisation 
• Competitive Remuneration Package

As a Human Resources Manager (Hospitality), you will be responsible for the following duties: 

• Oversee all core HR functions including talent acquisition, staff relations, performance management, total rewards, and HR administration.

• Develop and implement HR policies and processes in line with Singapore employment laws and regulatory requirements.

• Act as a go-to advisor for both leadership and employees on all people-related matters.

• Manage the full hiring process across frontline and corporate roles, from sourcing to onboarding.

• Partner with business leaders to identify manpower planning and build talent retention strategies.

• Handle grievances, disciplinary matters, and conflict resolution to maintain a fair and positive workplace.

• Drive performance review cycles, probation assessments, and individual development planning.

• Manage the full lifecycle of Work Passes, including liaison with MOM and coordination of foreign staff logistics.

• Ensure accurate payroll processing, administer staff benefits, and produce HR reports and manpower analytics.

• Identify training needs, coordinate development programmes, and support succession planning to build organisational capability.

Requirements: 

• Degree or Diploma in Human Resources, Business Administration, Hospitality Management, or equivalent.

• At least 5 years of progressive HR experience, ideally within the hospitality or accommodation sector.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG
 
We regret to inform that only shortlisted candidates will be notified.
 
ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777

At Shangri‑La Singapore, we are a heart‑warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, a tranquil and sincere working environment, work‑life balance, and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, Shangri‑La Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings, including family‑themed rooms supported by dedicated family‑focused amenities.

We are looking for an Assistant Manager, Shophouse to join our team!

Job Responsibilities

• Support the F&B Manager in overseeing daily Shophouse operations to ensure seamless service and high guest satisfaction
• Maintain strong knowledge of food, beverage, menu offerings, and service standards, including seasonal changes
• Ensure compliance with hygiene, food safety, SFSMS, and Fire & Life Safety standards at all times
• Supervise frontline service during operating hours, ensuring consistent service quality and team alignment
• Build rapport with guests, actively gather feedback, and handle guest concerns professionally and promptly
• Assist in planning and executing promotions, menu launches, and seasonal initiatives in collaboration with Culinary and F&B teams
• Monitor inventory levels, requisitions, and breakage while supporting effective cost control practices
• Support staff management including training, coaching, scheduling, and performance monitoring
• Conduct regular checks of front‑ and back‑of‑house areas to ensure cleanliness, readiness, and maintenance standards
• Assist with administrative duties, outlet reporting, SOP updates, and special projects as assigned

Job Requirements

• Diploma or Degree in Hospitality Management, Food & Beverage, or a related field
• At least 5 years of relevant Food & Beverage experience, with supervisory experience preferred
• Strong service orientation with a passion for delivering memorable guest experiences
• Good knowledge of food safety, hygiene, and operational standards
• Proven ability to lead, motivate, and work effectively with a diverse team
• Sound operational and organizational skills with attention to detail
• Ability to work flexible shifts, including weekends and public holidays
• Proficient in spoken and written English; additional languages are an advantage

Responsibilities including but not limited to:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Job Description:

Expanding Chinese restaurant chain is looking for a dynamic and experienced Assistant Restaurant Manager to lead the day-to-day operations of one of our restaurants. The Assistant Restaurant Manager will be responsible for ensuring an exceptional guest experience, maintaining operational efficiency, and leading a motivated team. This role will work closely with the Restaurant Manager to achieve financial and operational targets, while upholding the company's standards for customer service and hospitality.

Key Responsibilities:

1. Day-to-Day Operations:

- Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.

- Supervise and support staff to provide excellent customer service.

- Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.

- Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.

- Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

- Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.

- Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.

- Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

- Monitor customer feedback and ensure that customer service meets or exceeds company standards.

- Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

- Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.

- Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.

- Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

- Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.

- Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

- Ensure that labour expenses are align with budgetary goals.

- Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

Job Requirements

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent.
• Minimum 3 years of relevant experience.
• Energetic, good team player and service oriented.
• Great leadership with solid analytical, communications and interpersonal skills.

Job Summary

Lead and coordinate daily restaurant operations to deliver exceptional customer service, optimize staff performance, control costs, and promote the brand. Drive compliance with safety standards and implement policies to ensure efficient, sustainable restaurant management.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations to ensure smooth workflow and service delivery
• Deliver superior customer service to maximize satisfaction and loyalty
• Respond efficiently and accurately to customer complaints to resolve issues promptly
• Regularly review product quality and research new vendors to maintain high standards
• Organize and supervise staff shifts to optimize coverage and productivity
• Appraise staff performance and provide constructive feedback to enhance team effectiveness
• Estimate future needs for goods, kitchen utensils, and cleaning products to maintain inventory levels
• Ensure compliance with sanitation and safety regulations to uphold health standards
• Manage the restaurant’s public image and suggest improvements to enhance reputation
• Control operational costs by identifying and implementing waste reduction measures
• Create detailed financial reports on weekly, monthly, and annual revenues and expenses to inform management decisions
• Promote the brand in the local community through word-of-mouth and restaurant events to increase visibility
• Recommend marketing strategies such as discounts and social media ads to reach a broader audience
• Train new and current employees on proper customer service practices to maintain service quality
• Implement policies and protocols to sustain efficient future restaurant operations

Required competencies and certifications

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Proven customer service experience in a managerial capacity
• Extensive food and beverage (F&B) knowledge, including the ability to recall ingredients and dishes to inform customers and staff
• Familiarity with restaurant management software
• Strong leadership, motivational, and people management skills
• Acute financial management skills

Preferred competencies and qualifications

• Diploma in Business Administration, Hospitality Management, or Culinary Schooling (not essential but advantageous)

Job Description & Requirements

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.

• Opportunities for Professional Development 
• Reputable Organisation
• Competitive Remuneration Package

As a Business Development Manager (Hospitality), you will be responsible for the following duties: 

• Develop and execute sales strategies to meet occupancy and revenue targets.
• Prospect and onboard new corporate, relocation, and extended-stay clients.
• Maintain and grow existing client relationships to drive repeat business.
• Negotiate corporate rate agreements and long-term stay contracts.
• Partner with HR teams, global mobility agencies, and project-based organisations.
• Monitor market trends, competitor activity, and pricing to inform sales strategy.
• Collaborate with revenue teams on pricing recommendations and demand planning to achieve KPIs.
• Represent the brand at industry events and work with marketing to boost visibility.
• Maintain accurate CRM records and ensure timely follow-up on all leads.
• Deliver regular sales reports, pipeline updates, and performance forecasts.

Requirements: 

• Diploma or Degree in Hospitality Management, Business, or related field.
• Minimum 3–5 years of sales experience in hotel, serviced apartment, or hospitality industry.

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: APPLY@ALLIEDSEARCH.COM.SG
 
We regret to inform that only shortlisted candidates will be notified.
 
ALLIED SEARCH PTE. LTD.
EA LICENSE :        19C9777

Job Summary

The F&B Ops Manager is responsible for overseeing, supervising, and coordinating the entire Food & Beverage Operations Section and its personnel. The incumbent is accountable for revenue, budgeting, implementing a creative promotional calendar, food and service quality, cost control, labour cost, productivity, and meeting all government regulations. The F&B Ops Manager will work with the Executive Chef on all matters relating to culinary activities, including development of recipes, menu planning, standardizing food production to ensure consistent quality standards, pricing, and efficiency.

Responsibilities

• Lead the financial management of all F&B outlets including banquet operations to achieve annual revenue and profitability targets
• Analyze restaurant sales data and develop actionable plans to optimize sales levels and profitability
• Design and execute marketing activities such as promotional events and discount schemes to drive customer engagement and revenue growth
• Prepare and present monthly reports on staffing, food control, liquor costs, and sales performance to inform decision-making
• Collaborate with the Executive Chef to plan and coordinate menus that balance quality, cost, and customer preferences
• Establish and manage budgets and forecasts aligned with General Manager objectives to control operational costs and maximize profit
• Oversee food and beverage pricing strategies, event planning, supplier solicitation, and sponsorship acquisition to enhance promotional effectiveness
• Monitor and control labour costs including overtime and part-time staffing in relation to revenue fluctuations
• Identify and capitalize on revenue opportunities to increase profit margins
• Review monthly financial statements and monitor budget adherence to ensure efficient operations and cost control
• Manage inventory levels by ensuring adequate stock supplies and initiating requisitions as necessary
• Ensure smooth daily operations of all restaurants and banquet events, maintaining high standards of service and quality
• Develop and implement service standards and procedures consistent with the Club’s culture to enhance member experience
• Manage and provide constructive feedback to staff to improve retention and productivity
• Respond promptly and professionally to customer complaints to maintain high satisfaction levels
• Enforce Club uniform standards among all employees to uphold brand image
• Maintain rigorous quality control, hygiene, and health and safety standards in compliance with relevant authority regulations
• Supervise and motivate service staff to optimize resource and manpower utilization
• Conduct interviews and select suitable service operations staff to build a competent team
• Design and deliver staff training programs in collaboration with management to ensure operational excellence
• Foster a positive and inclusive work environment within F&B service operations
• Partner with HR on staff development initiatives including On-the-Job Training and job rotation programs
• Evaluate employee performance and provide recommendations for promotions and salary reviews
• Manage and resolve staff grievances and disciplinary matters in coordination with HR
• Serve as a role model by demonstrating teamwork, attention to detail, quality control, and professional interactions with Members and team members
• Ensure fair and consistent treatment of employees and equitable opportunities for advancement
• Build strong rapport with Members and gather feedback through regular surveys to maximize satisfaction with food and service quality
• Support Members’ event needs by offering suggestions and coordinating preparations for special occasions such as birthdays and weddings
• Collaborate with Banquet Operations to oversee special events and ensure seamless execution
• Initiate reviews and updates of service policies and procedures in consultation with the Restaurant Manager
• Address Members’ concerns and problems promptly and professionally
• Perform any other duties as required by Senior Management

1. Day-to-Day Operations:

• Manage all daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth restaurant functioning as per company SOPs.
• Supervise and support staff to provide excellent customer service.
• Coordinate with the kitchen and FOH teams to ensure seamless service during peak hours.
• Monitor restaurant operations to ensure the highest levels of efficiency, from food preparation to table turnover.
• Manage inventory, ordering, and waste to optimize resource use and cost control.

2. Staff Management & Development:

• Recruit, train, and manage restaurant staff, ensuring that all team members meet performance expectations.
• Conduct & evaluate regular performance reviews and implement training programs to enhance staff skill sets.
• Manage staff scheduling to ensure optimal coverage during peak hours.

3. Customer Service & Satisfaction:

• Monitor customer feedback and ensure that customer service meets or exceeds company standards.
• Ensure excellent customer service, resolve customer complaints, and maintain a high level of customer satisfaction.

4. Sales & Profitability:

• Collaborate with the Restaurant Manager & Operations Manager to implement strategies for achieving sales and profitability targets.
• Monitor daily revenue, control labour and food costs, and implement initiatives to improve profitability.
• Report on restaurant performance to the Restaurant Manager & Operations Manager, providing insights on staff, operations, and customer satisfaction.

5. Health & Safety Compliance:

• Ensure that the restaurant complies with health and food safety regulations, including hygiene, sanitation, and staff safety.
• Conduct regular safety checks and audits to identify and resolve any potential hazards.

6. Labour Cost Management

• Ensure that labour expenses are align with budgetary goals.
• Implement strategies to maximize productivity.

7. Administrative Tasks:

• Fulfil and adhere to all required administrative work as per the directives from all the supporting departments.
• Ensure timely submission of reports such as staff attendance, payroll-related documents, and financial data (e.g., expense reports, inventory costs).
• Coordinate training schedules for staff and ensure compliance with internal training programs.
• Assist the marketing team with promotional campaigns by implementing and monitoring in-house promotions.

As the Section Head (Bread), you will manage our boulangerie operations. Your goal is to balance the art of traditional baking with the efficiency of high-volume production, ensuring every loaf and pastry meets our brand's global standards.

Key Responsibilities:

• Fermentation & Baking: Oversee mixing, bulk fermentation, and proofing cycles for all bread varieties (baguettes, soft buns, laminated dough).

• Consistency at Scale: Manage oven rotations and temperatures to ensure perfect crust and crumb across large batches.

• Operational Workflow: Coordinate with the packing and logistics teams to ensure products are cooled and ready for timely dispatch.

• Equipment Care: Supervise the proper use and maintenance of industrial mixers, dividers, and specialized ovens.

• Team Supervision: Lead and schedule the bread production team to meet daily output targets.

Requirements:

• Minimum 5 years of experience in commercial baking or artisanal boulangerie.
• Proven experience in managing large-scale dough production.
• Knowledge of Bizsafe, 5s and SFA food hygiene regulations
• Willingness to work rotating shifts and weekends/public holiday.
• Able to work in a central kitchen environment
• Able to carry up to 20kg of heavy load (E.g. Flour, etc)