Total 6 job vacancies by Nanyang Tech Pte. Ltd.

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.
• Hands-on knowledge for Cloud Platform – MS Azure, especially Entra, M365 Security etc will be an advantage

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.

Job Description

• Provide professional services to support the on-site build, configuration, and break-fix of Virtual Private Cloud (VPC) infrastructure in the Data Center.
• Escort engineers during on-site visits for hardware servicing and maintenance activities.
• Plan, schedule, and coordinate closely with OEM vendors for the physical installation, configuration, testing, and repair of server, storage, and network hardware.
• Ensure all hardware components—including servers, storage systems, and network devices—are mounted and installed according to design specifications.
• Follow up on cabling and patching requests to ensure proper connectivity and labeling.
• Collaborate with client teams and engineers to troubleshoot on-site hardware and infrastructure issues.
• Initiate and adhere to client change management and access control processes for all on-site activities.
• Provide physical hands-on support for server hardware, including power cycling, reboots, and component replacement.
• Other ad-hoc assigned duties.

Requirements

• Understanding of server hardware, SAN (Storage Area Network) storage, and networking components such as routers and switches.
• Proficient in server components including HDDs, CPUs, RAM, network interface cards (NICs), and storage controllers.
• Experience in Hypervisor VM Migration.
• Strong communication skills with the ability to collaborate effectively across multiple teams.
• Skilled in multitasking with a detail-oriented mindset and strong organizational abilities.
• Excellent troubleshooting skills for both hardware and network-related issues.
• Willing and able to work rotational shifts in a data center environment.
• Open to travel as required by job responsibilities.

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.

Job Responsibilities:

• Provide daily support for systems software, networks, servers, and end-user devices via IT Helpdesk, remote assistance, and onsite support.
• Station at client sites or travel to multiple locations daily as required.
• Configure, maintain, and troubleshoot network infrastructure for office and store locations, including LAN, WAN, WLAN, VPN, and wireless systems.
• Administer and manage server infrastructure (on-premises and cloud), including AWS, DNS, Active Directory, DHCP, and domain controllers.
• Deploy and manage customer server hardware, virtual machines, storage appliances, routers, firewalls, switches, and other network equipment.
• Plan, lead, and execute system and network infrastructure deployment projects.
• Assist in developing infrastructure designs based on technical requirements and standard IT service offerings.
• Monitor system and network performance, troubleshoot issues, and ensure uptime meets service level agreements (SLAs).
• Implement proactive improvements by analyzing past incidents and identifying weaknesses in the infrastructure.
• Implement and maintain network and system security measures including firewalls, IDS/IPS, and secure access policies.
• Apply formal change management, incident management, and problem management processes.
• Maintain documentation, checklists, and regular reports for operational tasks.
• Perform other ad-hoc duties as assigned.

Requirements:

• Diploma/Degree in Information Technology or a related discipline.
• Hands-on experience working in a Windows environment.
• Microsoft-related certifications or other relevant technical qualifications will be an advantage.
• Strong interpersonal and communication skills, with the ability to work effectively with all levels of personnel.
• Independent, self-motivated, and capable of handling responsibilities with minimal supervision.
• Ability to prioritize tasks effectively and perform under tight timelines.
• Strong analytical and problem-solving skills.

aThe onsite engineer is expected to perform the following Resident Engineer (RE) responsibilities:

• Provide end-user desktop support (Level 1 and Level 1.5)
• Deliver end-user platform support, including troubleshooting and operational assistance
• Troubleshoot and support standard IT peripherals
• Perform basic network, security, and wireless troubleshooting
• Troubleshoot backend servers and backup systems
• Provide support for authorized software applications
• Carry out software installation, configuration, and reinstallation
• Provide remote on-screen guidance and user education
• Conduct remote diagnostics and troubleshooting for end users