Data Centre Resident Engineer
1 month ago
Job Description
Provide professional services to support the on-site build, configuration, and break-fix of Virtual Private Cloud (VPC) infrastruct.....
Job Description
- Provide professional services to support the on-site build, configuration, and break-fix of Virtual Private Cloud (VPC) infrastructure in the Data Center.
- Escort engineers during on-site visits for hardware servicing and maintenance activities.
- Plan, schedule, and coordinate closely with OEM vendors for the physical installation, configuration, testing, and repair of server, storage, and network hardware.
- Ensure all hardware components—including servers, storage systems, and network devices—are mounted and installed according to design specifications.
- Follow up on cabling and patching requests to ensure proper connectivity and labeling.
- Collaborate with client teams and engineers to troubleshoot on-site hardware and infrastructure issues.
- Initiate and adhere to client change management and access control processes for all on-site activities.
- Provide physical hands-on support for server hardware, including power cycling, reboots, and component replacement.
- Other ad-hoc assigned duties.
Requirements
- Understanding of server hardware, SAN (Storage Area Network) storage, and networking components such as routers and switches.
- Proficient in server components including HDDs, CPUs, RAM, network interface cards (NICs), and storage controllers.
- Experience in Hypervisor VM Migration.
- Strong communication skills with the ability to collaborate effectively across multiple teams.
- Skilled in multitasking with a detail-oriented mindset and strong organizational abilities.
- Excellent troubleshooting skills for both hardware and network-related issues.
- Willing and able to work rotational shifts in a data center environment.
- Open to travel as required by job responsibilities.
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