Total 4 Customer Service job vacancies in Perak

Key Responsibilities:

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Job Requirements:

• At least 4 years of customer service experience

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

我們正在尋找一位經驗豐富、富有遠見的執行長 (CEO)，負責領導公司策略、業務成長和組織發展。成功候選人將負責推動公司長期業務成功、管理關鍵利益相關者，並確保所有部門的卓越運作。

理想的候選人應具備豐富的領導經驗、策略思考能力以及在業務營運管理方面有良好的業績記錄。

彈性的工作時間

✅ 中心位置

✅ 附近有大眾運輸

✅ 著裝隨意

✅ 定期團隊活動

✅ 公司旅行

✅ 醫療保險

✅ 事假

✅ 開放文化

✅ 個人發展機會

✅ 有薪培訓和發展

✅ 津貼（差旅費、交通費等）

✅佣金和獎金

Kami sedang mencari Ketua Pegawai Eksekutif (CEO) yang berpengalaman dan berwawasan untuk menerajui strategi syarikat, pertumbuhan perniagaan dan pembangunan organisasi. Calon yang berjaya akan bertanggungjawab untuk memacu kejayaan perniagaan jangka panjang, mengurus pihak berkepentingan utama dan memastikan kecemerlangan operasi merentasi semua jabatan.

Calon ideal harus mempunyai pengalaman kepimpinan yang kukuh, kebolehan berfikir strategik, dan rekod prestasi yang terbukti dalam menguruskan operasi perniagaan.

Waktu kerja fleksibel

✅ Lokasi pusat

✅ Pengangkutan awam berdekatan

✅ Kod pakaian kasual

✅ Aktiviti berpasukan yang kerap

✅ Perjalanan syarikat

✅ Insurans perubatan

✅ Cuti peribadi

✅ Budaya terbuka

✅ Peluang pembangunan peribadi

✅ Latihan dan pembangunan berbayar

✅ Elaun (perjalanan, pengangkutan, dll.)

✅ Komisen dan bonus

We are seeking an experienced and visionary Chief Executive Officer (CEO) to lead company strategy, business growth, and organizational development. The successful candidate will be responsible for driving long-term business success, managing key stakeholders, and ensuring operational excellence across all departments.

The ideal candidate should have strong leadership experience, strategic thinking abilities, and a proven track record in managing business operations.

Flexible working hours

✅ Central location

✅ Nearby public transport

✅ Casual dress code

✅ Regular team activities

✅ Company trips

✅ Medical insurance

✅ Personal leave

✅ Open culture

✅ Personal development opportunities

✅ Paid training and development

✅ Allowances (travel, transportation, etc.)

✅ Commission and bonus