Total 559 Customer Service job vacancies in Klang Valley

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSCCL06/10/PT

Permanent Senior Physiotherapist

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• Work Schedule: 5 days per week, 8 hours per visit
• Commencement Period: FY2026
• Senior therapist are welcome to apply
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Benefits

• The organization is open to Permanent Part-Time arrangements
• Offers highly competitive remuneration
• Provides continuous professional training and upskilling opportunities to enhance your clinical expertise
• Supports career development and growth

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

Duties & Responsibilities

• Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
• Gathers customer information thoroughly and effectively, accesses and satisfies client demands
• Educates the salon customers based on their real needs during their visit to the shop
• Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
• Maintains a positive, empathetic, and professional attitude toward customers at all times
• Attends to and communicates promptly to address customers’ queries at the most excellent approach
• Acknowledges and resolves customer feedback and concerns
• Knows products inside and out to answer product queries
• Communicates and coordinates with team and management
• Ensures customer satisfaction and increases customer retention
• Gathers customer satisfaction levels and feedback on customer services for continuous improvement
• Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

1. JOB DESCRIPTION

Job Title

Customer Service Officer

Occupation

Customer Service Officer

Job Description & Requirements

What is INITIA?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

Our brands :

• Bada Hair (Previously known as Leekaja Beauty Salon)

• Walking on Sunshine

• You Are My Sunshine

• Ministry of Scalp Therapy

• F&B Brands

We are hiring additional Customer Service Officers.

He or she will be addressing the needs of all customers and ensures an exceptional guest experience.

If you're passionate and has a background in customer service, apply now! Be part of our growing Family!

ROLE OVERVIEW :

- Communicate with customers, understand their needs and attend to their queries

- Handle and resolve customers’ feedbacks and concerns

- Ensure a wonderful salon experience for our customers to increase customer retention

- Handling phone enquiries with etiquette

- Serving light refreshments to customers and attending to their needs

- Schedule customers’ appointments and other ad-hoc duties as assigned

- Gather customer satisfaction levels and feedback on customer services for continuous improvement

- Provide feedback and ideas to improve operations and enhance customer experience

- Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

WHAT WE ARE LOOKING FOR :

- Well-groomed and maintain a professional self that suits our salon image.

- Good and precise communication skills

- Service oriented and passionate about serving customers

- Prior experience in the beauty line would be advantageous

- Prefer can start immediately

WHAT TO EXPECT :

- Training is provided

- Opportunity for career progression

- Staff Discounts

- Birthday Vouchers

- Annual Leave, Marriage and Compassionate leaves

- Good performance annual increment

- Referral incentive

2. SKILLS

Customer RetentionMicrosoft OfficeCustomer ExperienceInterpersonal SkillsInventoryMS OfficeMS WordGood Communication SkillsFreightCommunication SkillsExcelCustomer SatisfactionTeam PlayerCustomer ServiceCustomer ServicesCustomer Service Experience

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

10

Job Function

Customer Service

Position Level

Non-executive

Minimum Years of Experience

1

Employment Type

Permanent, Full Time

Minimum Qualification Level

GCE 'O' Level

Monthly Salary Range (SGD)

$3,000 - 4,000

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

1. JOB DESCRIPTION

Job Title

Senior Customer Service Officer

Occupation

Senior Customer Service Officer

Job Description & Requirements

What is INITIA?

The biggest lifestyle beauty lounge. INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cyclical, highly predictable, has strong senior management, and strong online presence. Initia has been in the beauty industry and has created a series of new concept salons that blend with lifestyle and trends to provide unique and fascinating lounges.

Initia is not just doing beauty business alone, but it also has business in the F&B Industry and Art. It has been around for years and it has been working with local and many Korean companies in Singapore and in Malaysia.

We are hiring a Senior Customer Service Officer  to manage customer queries and complaints. CSO mainly handles all customer related concerns, and complaints. Address all needs of our customers and ensure an exceptional guest experience.

DUTIES & RESPONSIBILITIES : 

• Manage, mentor and coach the Customer Service team(all branches) with the team lead and other team members to achieve quality and productivity for optimal customer experience

• Continuously train and upskill existing and new Customer Service team, management team, stylists,and hair assistants to provide actionable feedback with meaningful career progression in the team.

• Recruit and structure the Customer Service team to ensure proper manpower support and thoughtful people’s management for sustainable development of the team

• Collaborate with the senior management team to share latest customer insights on the ground and provide suggestions on designing & curating the best user experience.

• Experienced customer service enthusiast – you’ve racked up at least 5 years of experience in bringing happiness to customers, with Customer Service team management experience. Experience in recruiting and building up a team with proper QA & training structure 

• Attend and welcome visitors and customers by providing good customers service and maintains customer records and monitor their appointment 

• Investigate and solve product and service complaints

• Follow the company procedures and regulations 

• Implement & improve customers retention and also to bring in more new customers

• Helps to maintain clean, hygiene and cozy environment

• Assist in other area, if needed from time to time

QUALIFICATIONS : 

• Must have 5-year proven working experience in customer service.

• Professional looking and well-groomed that best fits our salon image.

• Good and precise communication skills.

• Customer Service oriented and passionate about serving customers.

• Prior experience in the beauty line would be advantageous.

• Ability to stay calm and excellent in handling difficult customers.

• Comfortable using computers.

BENEFITS :

• Training for development is provided.

• Opportunity for career progression.

• Staff Discounts.

• Birthday Vouchers.

• Annual Leave, Marriage and Compassionate leaves.

• Good performance annual increment.

• Referral incentive.

2. SKILLS

Customer RetentionMicrosoft OfficeCustomer ExperienceInterpersonal SkillsInventoryMS OfficeMS WordGood Communication SkillsFreightCommunication SkillsExcelCustomer SatisfactionTeam PlayerCustomer ServiceCustomer ServicesCustomer Service Experience

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

10

Job Function

Customer Service

Position Level

Executive

Minimum Years of Experience

5

Employment Type

Permanent, Full Time

Minimum Qualification Level

poly

Field of study

Hospitality services

Monthly Salary Range (SGD)

$5,500-$8000

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities:

• Host and greet guests in a warm and friendly manner.

• Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.

• Provide a high standard of service through attentive and engaging guest interaction.

• Adhere to all operational procedures and suggest improvements for service efficiency.

• Maintain proper grooming and represent the brand professionally.

• Understand and operate POS/ordering systems to ensure smooth service.

• Address guest concerns promptly and escalate issues to the immediate superior for quick resolution.

• Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications:

• No prior experience required — fresh entrants are welcome to apply!

• With Good communication skills 

• Able to work independently and demonstrate positive energy.

• Friendly, outgoing, and dedicated to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

Key Deliverables:

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

APPLY NOW!  

Job Title: Front of House Staff (Experienced)!

Weekday Rate: $15/hour
Weekend Rate: $18/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to Assistant BBQ Griller based on consistent performance, schedule regularity, advanced storytelling abilities, and demonstrated leadership with new team members. 

Core Responsibilities:

1. INITIAL TRAINING (Fresh Joiners)
- Begin with buzzer clearing and food runner duties
- Complete thorough menu learning and storytelling training
- Demonstrate comprehensive understanding of all menu items

2. STATION MANAGEMENT
- Manage entire station independently with minimal supervision
- Handle multiple tables simultaneously with efficiency
- Maintain high service standards throughout shift

3. SALES & CUSTOMER ENGAGEMENT
- Drive upselling through menu knowledge and recommendations
- Engage authentically with every customer at assigned station
- Tell compelling stories about dishes, ingredients, and Korean dining culture
- Create memorable dining experiences that encourage repeat visits

4. MENTORSHIP & TEAM DEVELOPMENT
- Buddy and train new entry-level servers
- Share menu knowledge and service techniques
- Model excellent customer engagement and professionalism

5. OPERATIONAL EXCELLENCE
- Maintain station organization and cleanliness
- Coordinate with kitchen and support staff effectively
- Handle customer concerns professionally and proactively 

Job Specifications:

• Minimum 1 year of relevant restaurant experience OR internal certification as a Server after successful completion of at least 3 months of employment.

• Good communication skills.

• Able to work independently and demonstrate professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Demonstrate full menu mastery, storytelling capability, and competency in buzzer clearing and food running before handling a station independently.

• Manage an assigned station efficiently with minimal supervision while maintaining high service standards and handling multiple tables seamlessly.

• Consistently drive sales by confidently recommending dishes, promoting add-ons, and delivering engaging menu storytelling that enhances the guest experience.

• Effectively mentor and train new servers by sharing best practices in service execution, menu knowledge, and customer engagement.

• Maintain station cleanliness and organization, coordinate smoothly with kitchen and support teams, and resolve customer concerns professionally to ensure a positive dining experience.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW! 

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSCA06/10/PT

Permanent Senior Physiotherapist

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• Work Schedule: 5 days per week, 8 hours per visit
• Commencement Period: FY2026
• Senior therapist are welcome to apply
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Benefits

• The organization is open to Permanent Part-Time arrangements
• Offers highly competitive remuneration
• Provides continuous professional training and upskilling opportunities to enhance your clinical expertise
• Supports career development and growth

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSCBP06/10/PT

Permanent Senior Physiotherapist

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• Work Schedule: 5 days per week, 8 hours per visit
• Commencement Period: FY2026
• Senior therapist are welcome to apply
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Benefits

• The organization is open to Permanent Part-Time arrangements
• Offers highly competitive remuneration
• Provides continuous professional training and upskilling opportunities to enhance your clinical expertise
• Supports career development and growth

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

We are actively hiring for a client in a Senior Care Centre setting in Singapore and we wish to invite interested therapist to apply the role.

Job Code: SSCJ06/10/PT

Permanent Senior Physiotherapist

• Assess patients' physical conditions and develop tailored treatment plans.
• Use manual therapy, therapeutic exercises, and specialized equipment to aid recovery.
• Educate patients on injury prevention, posture correction, and lifestyle modifications.
• Collaborate with doctors, occupational therapists, and other healthcare professionals.
• Monitor patient progress and adjust treatments as needed.
• Maintain accurate records of patient assessments and treatment plans.
• Stay updated with the latest physiotherapy techniques and best practices.

Project Schedule

• Work Schedule: 5 days per week, 8 hours per visit
• Commencement Period: FY2026
• Senior therapist are welcome to apply
• Bachelor or Masters in Physiotherapy
• Must be a Fully Registered AHPC ( Singapore )

Benefits

• The organization is open to Permanent Part-Time arrangements
• Offers highly competitive remuneration
• Provides continuous professional training and upskilling opportunities to enhance your clinical expertise
• Supports career development and growth

Drop in your CV to: hr@pacificrehab.com.sg

Or WhatsApp 8022 6814

Quick SIGN UP here : https://form.jotform.com/250558451726461

Job Summary

Provide administrative and personal assistant support to the Director, including coordinating schedules, meetings, events, and travel. The role also supports budget tracking and financial processes for the division and Healthier SG programmes.

Responsibilities

• Provide personal assistant support to the Director (calendar, coordination, admin tasks)
• Organise and support meetings, events, and travel arrangements
• Assist with budget tracking and financial administration for the division
• Support financial processes and reporting for Healthier SG programmes

Requirements

• Ability to communicate & manage different stakeholders
• Able to work independently & multi-tasking
• Proficient in Microsoft Office

Other Information

• Location: Outram Park
• Working Schedule: Mon - Thu (8.30am - 6pm), Fri (8.30am - 5.30pm)
• Salary: $12 - $13/hr

Yana Norzamry | Personnel Registration No: R26160959 | EA Licence No.91C2918

Location: Kent Ridge

Working Hours:

Mon to Fri, office hours

Able to commence work by mid-July 2026 or earlier

Job details:

• Provide administrative and coordination support for HR projects and workforce initiatives.
• Liaise with internal and external stakeholders to ensure timely follow-up and completion of project deliverables.
• Collate, maintain, and track workforce-related documentation, including job descriptions and manpower records.
• Handle stakeholder enquiries and support project-related communications.
• Assist with recruitment administration, including job postings, interview scheduling, candidate coordination, and maintenance of recruitment trackers.
• Prepare reports, presentations, trackers, and other administrative documents.
• Provide general administrative support and assist with ad-hoc projects as assigned.

Job requirements:

• Min Diploma in Human Resource Management, Business Administration, or related disciplines.
• Prior experience in administration, HR operations, project coordination, or recruitment support will be advantageous.

Interested candidates, kindly send a copy of your resume to: healthcare7@recruitexpress.com.sg

Jessica Fong Zhi Tong [R1879124]

Email Address: healthcare7@recruitexpress.com.sg

Recruit Express Pte Ltd

EA License No: 99C4599

Job Responsibilities:

• Provide quality support for incoming enquiries via calls, email, live chat and walk-in
• Support customer queries from other channels.
• Manage escalations, complaints and feedback.
• Take ownership of Clients issues and follow through to resolution
• Participate in process improvement sessions and support delivery of Client experience initiatives
• Make recommendations to improve or streamline current change practices to improve the customer experience, team productivity or operational efficiency
• Adhere to professional standards of behavior & conduct in dealing with customers & fellow staff

Job Requirements:

• Diploma in any field
• 1 year of Customer Service experience in banks or financial institution
• Must be able to work independently with minimal supervision.
• Ability to multi task efficiently.

Aaron Teo Yiau Bing

CEI Reg. No. R1103712

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

View/Repost Job Posting - Customer Service Manager

1. JOB DESCRIPTION

Job Title

Customer Service Manager

Occupation

Customer Service Manager

Job Description & Requirements

Duties & Responsibilities

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Knows products inside and out to answer product queries

9. Communicates and coordinates with team and management

10. Ensures customer satisfaction and increases customer retention

11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

12. Provides feedback on the efficiency of the operations and customer service process

Qualifications

• Bachelor’s Degree in Business, Commerce or relevant fields

• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity

• Consistently well-groomed according to the high appearance standards of the salon and the company

• High degree of professionalism in customer service

• Exceptional people skills

• High standards of customer communication skills

• Prior experience in the beauty line preferred

• Ability to stay calm and excellent in handling difficult customers

• Computer literate

2. SKILLS

Customer Retention Leadership Microsoft Office Customer Experience Customer Support Interpersonal Skills Customer Information Administration Communication SkillsExcelCustomer SatisfactionTeam Player Customer ServiceCustomer CommunicationCustomer ServicesCustomer Service Experience

3. KEY INFORMATION

Job Post Duration

30 Calendar Days

Number of Vacancies

10

Job Function

Personal Care / Beauty , customer service

Position Level

Manager

Minimum Years of Experience

3

Employment Type

Permanent, Full Time

Minimum Qualification Level

Bachelor's Degree or equivalent

Field of Study

Business & Administration n.e.c. (including entrepreneurship)

Monthly Salary Range (SGD)

$7,000 - $9,500

Government Support

No schemes selected

4. WORKPLACE DETAILS

Workplace Address

Local

Postal Code

228773

Block/House No.

20

Street Name

KRAMAT LANE

Building Name (optional)

UNITED HOUSE

5. SCREENING QUESTIONS

Job Title: Front of House Staff (Entry Level)!

Weekday Rate: $13/hour
Weekend Rate: $15/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. 

Core Responsibilities:

1. BUZZER & TABLE MANAGEMENT
- Clear and reset tables efficiently between seatings
- Maintain table cleanliness and proper setup throughout service
- Respond promptly to buzzer calls from customers 

2. FOOD RUNNER DUTIES
- Deliver food from kitchen to tables accurately and promptly
- Learn menu items, ingredients, and preparation methods during food running
- Ensure proper presentation and temperature of all dishes 

3. MENU MASTERY & TRAINING
- Study menu thoroughly including dish names, ingredients, and Korean terminology
- Participate in mandatory training sessions and tastings
- Pass role-play tests demonstrating menu knowledge and storytelling ability 

4. PROGRESSION TO SERVER DUTIES 

- Upon passing tests, begin taking customer orders
- Serve food and beverages with proper technique 

- Engage with customers to enhance dining experience 

5. CUSTOMER ENGAGEMENT
- Provide friendly, attentive service
- Answer basic menu questions accurately
- Support senior servers and team members 

Job Specifications:

• Previous restaurant experience is an advantage

• Good communication skills.

• Able to work independently and demonstrate positive professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls.

• Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes.

• Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling.

• Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience.

• Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

.

APPLY NOW! 

Job Title: Front of House Staff (Entry Level)!

Weekday Rate: $13/hour
Weekend Rate: $15/hour
Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Location:

• Sentosa (Gold) - DRIM Korean Steakhouse

• Orchard: DRIM Korean Steakhouse

• Orchard: MODU SamGyeTang

• Orchard: Kimchi Dining

• Orchard: Song Gye Ok Chicken BBQ

• Telok Ayer: Song Gye Ok Chicken BBQ

• Orchid Country Club: GOCHU Korean Dining 

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

ADVANCEMENT CRITERIA: Promotion to experienced server level based on schedule regularity, demonstrated menu expertise, storytelling skills, and customer engagement quality. 

Core Responsibilities:

1. BUZZER & TABLE MANAGEMENT
- Clear and reset tables efficiently between seatings
- Maintain table cleanliness and proper setup throughout service
- Respond promptly to buzzer calls from customers 

2. FOOD RUNNER DUTIES
- Deliver food from kitchen to tables accurately and promptly
- Learn menu items, ingredients, and preparation methods during food running
- Ensure proper presentation and temperature of all dishes 

3. MENU MASTERY & TRAINING
- Study menu thoroughly including dish names, ingredients, and Korean terminology
- Participate in mandatory training sessions and tastings
- Pass role-play tests demonstrating menu knowledge and storytelling ability 

4. PROGRESSION TO SERVER DUTIES 

- Upon passing tests, begin taking customer orders
- Serve food and beverages with proper technique 

- Engage with customers to enhance dining experience 

5. CUSTOMER ENGAGEMENT
- Provide friendly, attentive service
- Answer basic menu questions accurately
- Support senior servers and team members 

Job Specifications:

• Previous restaurant experience is an advantage

• Good communication skills.

• Able to work independently and demonstrate positive professionalism.

• Friendly, outgoing, and committed to delivering outstanding customer service.

• Flexibility to work shifts, including weekends and public holidays, based on business needs.

• Candidates must be legally eligible to work in Singapore. Work visa sponsorship is not provided for this role.

Key Deliverables:

• Efficient table turnover by clearing, resetting, and maintaining table cleanliness, while responding promptly to customer buzzer calls.

• Accurate and timely delivery of food from the kitchen to guests, ensuring correct orders, proper presentation, and appropriate temperature of all dishes.

• Demonstrated menu mastery through successful completion of training sessions, tastings, and role-play assessments covering dish knowledge and storytelling.

• Smooth transition to server duties by confidently taking orders, serving food and beverages with proper technique, and assisting in enhancing the overall dining experience.

• Consistent delivery of friendly and attentive customer service, accurately answering basic menu inquiries and actively supporting senior servers and team members.

Benefits of the role:

• Monthly variable sales incentive

• Annual completion bonus of 1 month salary (For Full-time if applicable)

• Medical coverage (For Full-time if applicable)

• Group discount (Dining & Salon)

• T⁠raining & Career Growth

• Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us: https://initia.sg/

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APPLY NOW!