Total 107 Senior Executive level Customer Service job vacancies

Job description :

• Possess good command of written and spoken English
• Process customer orders in the system and relate the information to concerned department.
• Correspond to all customer inquire effectively and efficiently.
• Relate all customer requirements, changes in specifications to the related department in a timely manner.
• Provide the required details to shipping team for shipment arrangement.
• Prepare data and reports accurately and on a timely manner.
• Good work ethic, well organized and self-motivated.
• Good knowledge in MS Office

Qualification :

• Graduate with minimum 2 years working experience as Customer Service (Preferably in Manufacturing Industry)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

This role will manage and support major retail chain accounts key customers bookstore/stationery in Malaysia. This role focuses on supporting sales growth, building strong relationships with buyers, ensuring product availability, collaborating closely with the merchandising team, and executing in-store sales-related activities.

Job Responsibilities

Key Account Management

• Support daily communication with buyers, merchandisers and retail partners
• Follow up on orders, delivery status and operational matters.
• Build and maintain good business relationships with store personnel and buyers

Execution & Business Growth

• Support achievement of monthly and annual sales targets for assigned accounts.
• Monitor sell-in (to retailer) and sell-out (from store) performance  to identify growth opportunities.
• Assist in identify fast-moving and slow-moving products
• Monitor and optimize product display planograms to improve visibility and sales performance

Product Listing & Promotions

• Assist in new product listing.
• Ensure product information, pricing and barcode are accurate in retailer systems.
• Track listing status and resolve any issues
• Coordinate retailer promotional activities, festive campaigns, catalogue deals and in-store activities.
• Ensure promotional pricing and stock are properly executed in stores

Store Visits & Merchandising

• Conduct regular store visits to monitor Shelf display, product visibility, stock availability and planogram compliance.
• Ensure products are well displayed with correct price tags and POSM materials.
• Work closely with merchandisers to improve shelf arrangement and visibility

Stock & Supply Coordination

• Monitor stock levels at retailer warehouse and outlets.
• Coordinate with internal warehouse / logistics team for timely replenishment
• Prevent stock shortages or overstock situations.

Reporting

• Prepare monthly sales reports, sell in performance, fulfilments issue and promotion feedback and account updates.
• Maintain accurate sales records using Microsoft Excel

E-Commerce Support

• Manage day-to-day operations across e-commerce platforms (Shopee, Lazada, TikTok Shop)
• Ensure store layout, branding, product listings are updated
• Ensure accurate pricing, stock levels, and product variations
• Maintain seller ratings, chat response rate, and overall store health
• Plan and run campaigns (vouchers, discounts, bundles, flash sales)
• Coordinate with team to ensure timely setup.
• Monitor performance and improve sales results
• Respond to customer inquiries promptly and professionally
• Handle issues, complaints, and returns efficiently
• Maintain positive customer experience and ratings

Ad-hoc assignments / Event Support

• Provide support for company events and any other assigned duties when required

Job Requirements

• Diploma / Degree in Business, Marketing or related field
• Minimum 1–2 years relevant working experience
• Experience in procurement/ retail / FMCG / key account sales is an added advantage
• Able to communicate effectively in Mandarin, English and Bahasa Malaysia
• Mandarin speaking is required as the role needs to liaise with Mandarin-speaking customers and business partners
• Proficient in Microsoft Excel
• Responsible, proactive and willing to learn
• Willing to travel for store visits within Malaysia

Perks & Benefits

• Increment, incentive and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Senior/Field Service Engineer /Up to $8,000 Basic + $250 Transport Allowance

• Lead / Attends to commissioning of System Project at customer site.

• Investigates root causes of engine failures and recommend solution.

• Provide installation, commissioning, troubleshooting and training to customers.

• Manage generator sets to support service/training & ensure training documents are organized.

• Provides specific training to distributors/dealers for service and troubleshooting skillsets. 

• Assist factory test, investigate root causes of failures & recommend solutions.

• Deal with customer on the warranty issues and perform other service & training assigned. 

• Diploma in Mechanical Engineering with 2 years of relevant experience.

•  Ability to travel oversea when requires and knowledge in power generation products.
  

  
  Interested applicants, send in your updated resume by clicking “Apply Now”.

  Lin Weikang
  EA Personnel No: R21102570
  EA License No: 23C1894

• Well established company
• Basic $ 3000 - $3500 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships; providing and responding to customers'needs on carriage availability and order status.
• Able to negotiate rates and cargo space with carriers/airlines.
• Proactively anticipating problems for customers using daily reporting functions.
• Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
• Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
• Solicit sales to established accounts through outbound calls to existing customers.
• Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
• Responsible for maximizing loading and shipping methods for all orders.
• Participate in growth development and cross-training efforts.
• Provide and maintain monthly administrative reports and personal metrics.
• Perform other duties as assigned

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Responding to customer inquiries and providing details on airfreight services, pricing, schedules, and documentation requirements.
• Coordinating with internal departments to facilitate the efficient and timely handling of airfreight shipments.
• Assisting customers with booking shipments, arranging pickups, and tracking cargo in transit.
• Addressing and resolving customer concerns, disputes, and complaints professionally and promptly.
• Ensuring compliance with airfreight regulations and customs procedures.
• Promptly updating event milestones to maintain accurate shipment tracking.
• Maintaining precise records of customer interactions, transactions, and shipment details.
• Working closely with the operations team to streamline processes and enhance service quality.
• Keeping customers informed about any delays, schedule changes, or issues impacting their shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Purpose:

• Provide Training Support for Centre For Adults

Key Responsibilities:

• Deliver engagement skills and structured training programmes for beneficiaries in Day Activity Centre and Sheltered Workshop.

• Supervise and assist individual, applying coaching, task breakdown, and behavioural support strategies.

• Create visual aids, task analyses, and structured routines to facilitate learning and skill development.

• Collaborate with beneficiaries, families, instructors, Allied Professionals, alumni, and community partners to support holistic care and engagement.

• Maintain programme documentation, progress records, and assist with operational planning and administrative duties.

• Support centre events, community initiatives, and continuous improvement efforts, demonstrating flexibility to meet programme and operational needs.

Job Requirements:

• Minimum Diploma or equivalent.

• Passionate, proactive, and creative, with a desire to make a positive community impact.

• Strong communication, teamwork, and interpersonal skills.

• Able to work independently and collaboratively.

• Experience working with clients with special needs.

• Candidate with administrative experience will be advantageous.

• Well Established Company
• Basic up to $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (company transport provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Administrative support to sales department.
• Handling urgent calls, emails, and messages from existing customers when Sales Representatives are unavailable.
• Handling incoming orders with sales representatives by checking for correct prices, discounts, product numbers and inventory before generating of sales order.
• Attend to walk in customer when marketing department is preoccupied.
• To update on commercial team sales revenue based on data provided by the accounts department.
• To follow up with key customer on after sales matter such as dispute on service quote, service matter or loan unit with sales department head.
• Prepare quotations.
• Other ad hoc duties as assigned.

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma qualification or equivalent.
• Possess minimum 2 years’ experience as a Sales Coordinator or Customer Service role in similar capacity may be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking motivated individuals who are eager to build a long-term career in marketing, customer engagement, and brand communication.

No prior experience is required — comprehensive training and 1-on-1 mentorship will be provided.

Key Responsibilities

• Represent established brands at events, roadshows, and outreach activities
• Engage customers and deliver professional brand experiences
• Support execution of marketing and promotional campaigns
• Work closely with the team to achieve campaign objectives

What You Will Gain

• Structured 1-on-1 mentorship and professional training
• Clear leadership progression pathway
• Local and overseas exposure opportunities
• Supportive, high-energy, and collaborative team culture

• MNC Company

• Basic $3000 - $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities

Health, Safety & Environment (HSE)

• Develop, implement, and maintain HSE policies, procedures, and programs in compliance with local regulations and company standards.

• Conduct regular risk assessments, safety inspections, and audits to identify hazards and ensure corrective actions are implemented.

• Lead incident investigations, prepare reports, and follow up on preventive measures.

• Organize and conduct HSE training sessions, fire drills, and emergency preparedness exercises.

• Maintain accurate HSE records, permits, and statutory compliance documentation.

• Serve as the point of contact with external regulators and authorities for HSE matters.

Facility Management

• Oversee day-to-day facility operations, including building maintenance, repairs, cleaning, and security.

• Manage preventive and corrective maintenance schedules for office, warehouse, and other facilities.

• Coordinate with vendors and contractors for facility services and ensure quality, cost-effectiveness, and timely delivery.

• Monitor utility consumption (electricity, water, etc.) and implement initiatives to reduce costs and improve sustainability.

• Ensure all facilities meet health, safety, and environmental standards.

• Plan and manage office relocations, renovations, or facility improvement projects.

General & Administrative

• Manage facility-related budgets, cost control, and procurement of supplies and equipment.

• Prepare reports and provide recommendations to management on HSE performance and facility improvement.

• Support business continuity planning and crisis management activities.

Qualifications & Requirements

• Diploma/Degree in Occupational Health & Safety, Engineering, Facilities Management, or related discipline.

• Certification in Workplace Safety & Health (WSH) or NEBOSH/ISO 45001 preferred.

• At least 3 years of experience in HSE and facility management, ideally in logistics, manufacturing, or marine/offshore.

• Strong knowledge of workplace safety regulations, risk management, and environmental practices.

• Experience managing vendors, contracts, and facility maintenance.

• Good communication, problem-solving, and project management skills.

• Proficient in MS Office and facility/HSE management systems.

ROLES & RESPONSIBILITIES

• Daily planning of work schedule for warehouse operation
• Priorities and monitor all warehouse assistance to complete their daily work (picker and packer)
• Ensure warehouse operating supplies (Carton, wrapping and essential material for warehouse use) are good for warehouse operational use on weekly and monthly basic
• Assist in Return items goods. (Reverse logistic process) Finish return procedure timely.
• Cooperate with operation and purchaser department for smooth good delivery.
• Assist in planning for shift in relation to overtime planning
• Involve in the suggestion of ERP analysis and design and update
• Where opportunity allow, marking/order should be complete well in advance by 2 days
• Other tasks assigned by manager

WORKING REQUIREMENTS

• Diploma or above, proficient with warehouse management 
• 5 years or above supply chain (warehouse, transportation) or relevant working experience
• Working knowledge and experience with MS office
• Ability to lead a team under his supervision on a fast pace environment
• Ability to work under pressure under a fast pace environment
• Ability to fulfil orders in time and make preparation of packing with schedule and follow the company set SOP
• Recognize and comply with company culture and core value
• High effective execution and strong sense of responsibility
• Good communication skills and team-work awareness
• Disciplined, Honest and Integrity
• Strong ability to work independently, perform effectively in a fast-paced environment
• Having a proactive, goal-oriented approach to problem solving

• MNC Company
• Basic $3000 - $3500 + Completion Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Lorong Chuan
• Working hours: Monday to Friday (8.45am to 5.45pm)

Job Responsibilities:

• May provide quote preparation, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation).
• May Identify, investigate, and participate in opportunities to improve processes and procedures, to include various key performance metrics.
• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
• Maintains and updates electronic and/or hard copy records as required.
• Perform required transactions using SAP system to support the daily activities for consignment program
• Analyze customer’s forecast and liaise with customers closely to manage the fluctuations
• Maintains sufficient inventory on-site at all times to support customer
• Work closely with planners to ensure sufficient backlog is placed out to suppliers and follow up to ensure that necessary reschedules are done.
• Maintains a healthy inventory to generate good inventory turns
• Liaise with marketing and supplier for price extension
• Manage daily consignment pull data and consignment billing in SAP system
• Provide support to customer’s queries and requests on site
• Other duties as assigned.

Job Requirements:

• Possess minimum Diploma qualification or equivalent.
• Possess minimum of 2 years of related experience.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a Computer and Network Security Industry. Due to business needs, they are now recruiting a IT Executive to be part of their Team for ongoing transformation projects. They are located in the West - easily accessible.

Responsibilities:

• Provide support for desktops, servers, network systems, IT operations, and cybersecurity-related matters.
• Assist in the audit, monitoring, and enforcement of IT assets, security controls, standards, policies, and compliance requirements.
• Support network and infrastructure activities, including upgrades, configuration changes, maintenance, and system relocations.
• Manage and support network and server environments, including server clusters and related security administration.

Requirements:

• NITEC or Diploma in Information Technology or a related field.
• Basic knowledge of IT systems and infrastructure.
• Familiar with Microsoft tools (Office 365 and Azure, network and server support)
• Some understanding of cybersecurity concepts such as system protection, common security threats, and basic security tools (e.g. firewalls and antivirus systems) is an advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R25157233 (Loh Pooi Keng)

About the Role

We are looking for a highly driven and results-oriented Sales Executive to grow our FMCG Wholesale business.

This role is suitable for a strong sales manager who can manage existing accounts while actively developing new business opportunities across industries such as F&B, offices, hotels and distributors.

Key Responsibilities

• Lead, manage, and motivate the sales team to achieve individual and team sales targets
• Develop and manage a structured sales pipeline across new and existing customers
• Attend to new sales enquiries, prepare quotations, and drive development of new products and markets
• Actively identify and acquire new B2B clients, reactivate dormant or inactive accounts and grow customer portfolio
• Manage key suppliers, including product sourcing, pricing, and technical support coordination
• Conduct client meetings and site visits where required
• Attend and represent the company at business networking events, seminars, and exhibitions
• Manage daily sales outreach via calls, messaging platforms and email
• Negotiate pricing and close deals independently
• Monitor sales performance, pipeline progress and conversion metrics
• Work closely with operations team to ensure smooth order fulfilment and customer satisfaction
• Perform any other ad-hoc duties as assigned by management

Requirements

• Minimum 2 years of sales experience in wholesale, FMCG, or related industries
• Proven track record of consistently achieving or exceeding sales targets
• Strong leadership and team management capabilities, with the ability to guide, motivate and develop sales teams
• Excellent negotiation skills and customer relationship management abilities
• Comfortable working with sales data and performance metrics to identify opportunities and drive business growth
• Good understanding of retail and consumer product market trends and competitive landscape
• Comfortable with both field sales and desk-based selling
• Diploma or Degree in Business, Marketing, Sales Management or a related discipline preferred

JOB DESCRIPTIONS:

• Provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude towards customers always.
• Attending and communicating promptly to customer’s needs and queries.
• Manage all incoming calls and emails.
• Administrative duties including point-of-sales processes.
• Gather customer satisfaction levels and feedback on customer services for continuous improvement.
• Provide feedback on the efficiency of the operations and customer service process.
• Carry any other ad-hoc duties when required or assigned by The Management / Branch Manager.

JOB QUALIFICATIONS:

• Professional looking and well-groomed.
• Good and precise communication skills.
• Customer Service oriented and passionate about serving customers.
• Prior experience in the beauty & spa line would be advantageous.
• Ability to stay calm and excellent in handling difficult customers.
• Must be computer literate, e.g. MS office.

Working Locations: Various outlets within Singapore

Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 9862 0979.