Total 62 Junior Executive level Customer Service job vacancies in Klang Valley

關於該職位

我們正在尋找一位積極主動、以客戶為中心的客戶聯絡主管加入我們的團隊。您將作為客戶的主要聯絡人，確保客戶在保單服務和理賠支援方面獲得流暢的體驗。您將在維護客戶滿意度的同時，遵守營運和監管標準，並發揮至關重要的作用。

職位描述：

• 及時、專業地處理透過電話、電子郵件和現場諮詢管道處理的客戶詢問。
• 提供清晰準確的保險政策、承保範圍和程序資訊。
• 支援端到端的保單服務，包括申請、續保、批單和註銷。
• 協助客戶完成理賠流程，並與內部團隊協調解決問題。
• 處理客戶回饋和投訴，確保有效解決問題，並在必要時回報。
• 在內部系統中維護準確的客戶記錄
• 與承保、理賠和銷售團隊合作，確保服務交付的一致性。
• 確保遵守公司政策和監管要求

工作要求：

• 商業、金融、保險或相關領域的學士學位

• 2-4 年保險、銀行或客戶服務環境工作經驗

• 較強的溝通及人際溝通能力

• 良好的問題解決與衝突化解能力

• 高度注重細節與組織能力

• 精通微軟辦公室軟體和客戶管理系統

• 了解保險產品和理賠流程者優先考慮

• 優先考慮女性

• 首選語言：國語、英語和馬來語

• 工作時間：週一至週五：上午 8:30 至下午 5:00，週六：上午 8:30 至下午 1:00

福利待遇

• 個人休假
• 僱員公積金及社險
• 醫療的
• 年假
• 績效獎金
• 保險

About the Role

We are seeking a proactive and customer-focused Customer Liaison Executive to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring a seamless customer experience across policy servicing and claims support. You will play a critical role in maintaining client satisfaction while upholding operational and regulatory standards.

JOB DESCRIPTION:

• Manage customer inquiries via phone, email, and walk-in channels in a timely and professional manner
• Provide clear and accurate information on insurance policies, coverage, and procedures
• Support end-to-end policy servicing, including applications, renewals, endorsements, and cancellations
• Assist customers throughout the claims process and coordinate with internal teams for resolution
• Handle customer feedback and complaints, ensuring effective resolution and escalation where necessary
• Maintain accurate customer records in internal systems
• Collaborate with underwriting, claims, and sales teams to ensure consistent service delivery
• Ensure compliance with company policies and regulatory requirements

JOB REQUIREMENT:

• Bachelor’s Degree in Business, Finance, Insurance, or related field

• 2–4 years of experience in insurance, banking or customer service environment

• Strong communication and interpersonal skills

• Good problem-solving and conflict resolution abilities

• High attention to detail and organizational skills

• Proficiency in Microsoft Office and customer management systems

• Knowledge of insurance products and claims processes is an added advantage

• Preferred female

• Preferred Language: Mandarin, English & Malay

• Working Hours: Monday - Friday: 8.30am – 5.00pm, Saturday: 8.30am – 1.00pm

Perks & Benefits

• Personal leave
• EPF & SOCSO
• Medical
• Annual Leave
• Performance Bonus
• Insurance

Company Overview

The client is a plant-based skincare practice offering in-house consultations, treatments, and a range of skincare products focused on natural care.

Job Summary

Singaporeans and Permanent Residents only.

Provide front desk, customer service, operational, and social media support in a skincare clinic by managing client appointments, assisting with clinic operations, supporting live broadcasts, and helping deliver a positive client experience.

Responsibilities

• Greet and assist walk-in clients and respond to enquiries to ensure a positive client experience
• Manage appointment bookings, confirmations, and reminders to optimize scheduling efficiency
• Collect payments and perform basic cashiering accurately and securely
• Deliver friendly, professional customer service to enhance client satisfaction
• Maintain cleanliness and organization of reception, treatment rooms, and common areas to uphold clinic standards
• Assist with clinic opening and closing procedures to ensure operational readiness
• Perform daily administrative tasks including filing records and maintaining documentation accuracy
• Assist with TikTok LIVE broadcasts, social media content creation, and related operational support activities
• Process and pack online sales orders to support e-commerce activities
• Arrange stock and monitor inventory levels to support clinic operations
• Coordinate with suppliers, couriers, and delivery personnel to ensure timely receipt of goods
• Coordinate towel, linen, pantry, and housekeeping supplies to maintain clinic hygiene
• Operate basic skin analysis equipment after training to support treatment procedures
• Prepare treatment rooms and equipment to ensure readiness for client sessions
• Support treatment operations as directed to facilitate smooth service delivery

Competencies and qualifications

• Ability to communicate effectively in English to interact with clients and team members
• Basic computer skills including use of email, WhatsApp, and digital systems for communication and coordination
• Chinese speaking ability is an advantage to assist clients who prefer this language
• Friendly, responsible, and willing to learn new skills to adapt to clinic needs
• Organized and able to work independently to manage tasks efficiently
• Good personal grooming and hygiene to maintain professional appearance
• Positive attitude and professional work ethic to contribute to a supportive work environment

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for Administrative Assistant to join us on our growth journey.

The Administrative Assistant plays an important role in the day-to-day operations of the business. The admin team supports teachers, students, and parents to help ensure sessions and office activities run smoothly.

Key responsibilities

• Provide general administrative support to teachers and the team.
• Assist with student records, scheduling, and attendance tracking.
• Monitor and coordinate enquiries from parents and students.
• Support teachers with preparing the materials needed for classes.
• Keep teaching materials organised and up to date.
• Assist with office tasks to support daily operations.

Skills and Experience

• Diploma or equivalent qualification in Business Administration or a related field, or relevant work experience.
• Previous experience in an administrative or office role is helpful.
• Good organisational skills and attention to detail.
• Clear and friendly communication skills.
• Comfortable using basic office software.
• Reliable and able to handle multiple tasks.
  

Job Timings (Non-negotiable)

• 44 Hours Per Week
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

MathVision has been operating in Singapore for 18 years, and in that time, we’ve taught over 20,000 students. We are passionate about education and are looking for a Recruitment Assistant to join us on our growth journey.

This role supports the recruitment process by assisting with candidate sourcing, coordinating interviews, and helping ensure a smooth experience for applicants. The Recruitment Assistant will work closely with the hiring team and support day-to-day recruitment activities.

Key Responsibilities

• Assist with drafting and updating job descriptions for open roles.
• Post job advertisements on job portals and other recruitment platforms.
• Search for and identify potential candidates using job portals and other sourcing tools.
• Screen applications and organise candidate information for the hiring team.
• Support communication with candidates throughout the application process.
• Coordinate interview schedules between candidates and hiring managers.
• Maintain and update recruitment records and candidate databases.
• Assist with general recruitment administration and documentation.

Skills and Experience

• Diploma or Bachelor’s degree in Human Resources, Business, or a related field (or relevant experience).
• Some experience in recruitment, HR administration, or coordination roles is preferred.
• Good organisational skills and attention to detail.
• Clear and professional communication skills.
• Comfortable using job portals and basic office software.
• Reliable, proactive, and able to manage multiple tasks.

Job Timings (Non-negotiable)

• 44 Hours Per Week
• On-site (no remote working)
• Monday - Thursday: 11:30 am - 07:30 pm
• Saturday and Sunday: 09:30 am - 06:30 pm
• Lunch Break: 01:30 pm - 02:30 pm

Overtime

Employees who work more than the stipulated working hours on any day will be paid for any additional hour worked at 1.5 times their hourly basic rate of pay.

Public Holidays

• The Centre will remain closed on all public holidays EXCEPT Labour Day and Vesak Day. The board examinations are held in May/June and we are duty bound to our students to remain open on these two public holidays to assist them in their final examination preparation.
• Employees who work on Public Holidays (9:30AM - 6:30PM) will receive twice their basic rate of pay for work on that day.

Leave Policy

• Annual leave : 18 days
• Birthday Leave: 1 day
• Family Care Leave : 2 days (the above unused leave will be encashed at the end of the year)
• Medical leave: 14 days
• Hospitalisation Leave : 60 days (includes 14 days of medical leave) Unused leaves will lapsed at the end of the year
• Maternity leave :16 weeks (For Singapore Citizens) 8 weeks (For others)
• Paternity leave :2 weeks (If employee has worked for 3 continuous months and child is a Singapore Citizen) For Others, as per mutual agreement between employee and employer.
• Childcare Leave :6 days (if child is less than 7 years, and a Singapore Citizen) 2 days (if child is less than 7 years, for others, as per Employment Act)
• Compassionate Leave: 3 days (can be availed only once in a year)

Insurance

• General Physician (GP) : No Co-Pay (Panel Clinic)
• Specialist (SPL) : $2000 per calendar year (No Panel)
• Hospitalisation (Hosp) : $60000 Annual (Govt Restr, 4 bedded Ward)
• Dental Plan (DP) : $1000 per calendar year, 10% Co-Pay (No Panel)

Resignation Procedure

• Employees are free to resign with just a 1-day notice period. We understand that new opportunities can arise, and we don’t want a lengthy notice period to stand in your way. Our priority is to support your success, whether that’s with us or in your next role.

Walk-in interview

Monday Tuesday, Wednesday, Thursday, Saturday and Sunday at 2:30PM at MathVision Campus, 1 Claymore Drive, #08-12, Orchard Towers, Singapore 229594.

We welcome Singapore Citizens, Permanent Residents, and LTVP holders with a valid Pre-Approved Letter of Consent (PLOC) to apply and attend our interview.

Job Description:

• Check Policy Contracts to prepare for mailing to policyholders
• Process billings, collections and payments of policy premiums
• Data Entry / Amendments for insurance applications
• Daily retrieval & sorting of documents at mailroom
• Ensure department KPIs are achieved for policy delivery and processing

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

Join a dynamic healthcare laboratory environment where you will play a vital role in supporting laboratory operations and ensuring the smooth processing of clinical specimens. This is an excellent opportunity for individuals with a background in biomedical sciences or biotechnology who enjoy working in a detail-oriented and patient-focused setting.

Key Responsibilities

• Support daily laboratory operations under the guidance of laboratory professionals and supervisors
• Assist with specimen collection, processing, and preparation for laboratory testing
• Perform patient registration, documentation, and other administrative duties as required
• Conduct phlebotomy procedures when assigned, ensuring a professional and positive patient experience
• Verify patient information and maintain strict confidentiality in accordance with healthcare standards
• Liaise with healthcare professionals to clarify laboratory requests and ensure accurate specimen processing
• Communicate laboratory information accurately while adhering to established reporting and verification protocols
• Maintain accurate records and ensure compliance with laboratory procedures and quality standards

Requirements

• Diploma in Chemical Process Technology (CPT), Biotechnology, Biomedical Science, or a related discipline
• Strong communication and interpersonal skills
• Meticulous, organized, and comfortable working with data and numerical information
• Proficient in Microsoft Office applications
• Able to thrive in a fast-paced healthcare environment

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg with the subject header: Laboratory Operations Assistant

We regret that only shortlisted applicants will be contacted.

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Duration: 29 Jun 26 – 28 Sept 26
Location: Eunos
Salary: $2000
Working Hours: 5 days office hours

Job Scope:

• You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.
• Attend to enquiries and requests from phone calls in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Work collaboratively as a team to clear all queues in the system promptly.
• Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
• Undertake projects or other responsibilities as assigned

Job Requirements:

• Min. A level/ Diploma/ Degree in any field
• No experience as training will be provided

If interested, please send updated resume via email  melissa@recruitexpress.com.sg 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

melissa@recruitexpress.com.sg

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Working Hours: Monday to Friday ONLY.

Closed on Weekends and Public holidays

42.5 working hour per week, 8.5 hours per day.

Expected shift hours from 7 am to 4.30 pm, 7.30 am to 5 pm, 8 am to 5.30 pm, 8.30 am to 6 pm, 9 am to 6.30 pm

Centre Operating Hours: 7am to 7pm

Locations: East / West / Central

Job Description

- Perform activities for daily living (ADLs), including assistance with personal hygiene, mobility, toileting, diaper changing, and feeding.

- Escort and assist during transportation to and from the care centre ensuring their safety and comfort throughout the journey

- Social and recreational engagement (facilitate and participate games & activities)

Requirements:

• Minimum WPLN / N / O Level or a Certificate in Healthcare or a related course

Interested candidate, kindly send a copy of your resume to  adelinelim@recruitexpress.com.sg

Adeline Lim Xin Ying [R23112000]

Email Address: adelinelim@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Join a healthcare team where you can make a meaningful difference in patients' experiences while gaining valuable clinical and administrative exposure. Comprehensive training and guidance will be provided, making this an excellent opportunity for individuals looking to build experience in a healthcare setting.

Key Responsibilities

• Register and attend to patients at the clinic reception and service points
• Schedule and coordinate appointments efficiently
• Handle general enquiries and provide excellent patient service
• Assist in assessing and screening patients' general conditions
• Support referral coordination, billing, checkout, and administrative processes
• Assist doctors during simple examination procedures and consultations
• Maintain accurate and concise documentation of patients' conditions and clinical records

Requirements

• Min GCE N/O or ‘A’ Levels / Diploma or equivalent qualification
• Prior experience is not required as structured training will be provided
• Able to commit for at least 3 months
• Available to commence work within a short notice period

Interested applicants are invited to submit their updated resume to healthcaretemps@recruitexpress.com.sg with the subject header "Patient Service Associate".

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Job Summary

The Guest Service Assistant supports the guest experience by providing prompt and courteous assistance at the hotel entrance and lobby, handling guest luggage, assisting with enquiries, and supporting arrival and departure services. In every interaction, the role brings warmth and charm, leaving guests with a pleasant and lasting impression of their stay.

Areas of Focus

Guest arrival and departure support, luggage handling, guest orientation, and driveway assistance to maintain smooth guest flow and service standards.

Strategic Responsibilities / Duties

Guest Services

1. Greet all guests warmly upon arrival and departure.
2. Assist guests with luggage handling during arrivals and departures in a safe and efficient manner.
3. Escort guests to rooms while providing hotel information and answering questions.
4. Deliver luggage, amenities, parcels, and other guest items promptly.
5. Provide accurate directions, recommendations, and information about hotel services, facilities, and local attractions.

Luggage Handling & Storage

1. Tag, store, retrieve, and track guest luggage following proper procedures.
2. Ensure secure handling of all guest belongings.
3. Maintain the cleanliness and organization of the bell desk, luggage room, and lobby areas.

Transportation & Coordination

1. Support guests with taxi bookings, ride-hailing, or hotel transportation services.
2. Assist in coordinating valet services (if applicable).
3. Help manage group arrivals and departures.

Safety & Security

1. Follow all security protocols when handling guest items.
2. Stay alert for suspicious activities and report promptly.
3. Support emergency procedures by guiding guests as required.
4. Monitor lobby and public areas for unattended luggage and promptly follow hotel security protocols by reporting and addressing items left unattended to ensure guest safety and property security.

Operational Support

1. Deliver mails, parcels, messages, and guest items promptly and accurately.
2. Assist with lobby crowd control during peak hours.
3. Support Front Office colleagues with guest requests or special needs.
4. Perform other duties as assigned by management.

Key Skills and Requirements

1. Service-oriented with a friendly and professional attitude.
2. Good interpersonal and communication skills.
3. Physically fit with no limitations preventing manual duties such as lifting and moving luggage.
4. Able to work on rotating shifts, weekends, and Public Holidays.
5. 5-day work week.

Location: Jurong East Govt
Pay: $13 per hour / Direct Perm Up to $2.5K

Contract Duration: 6 months (with the potential for permanent conversion)
Schedule: 5 days per week,3 rotating shifts, AM/ PM / Night Shift (42 hours/week)

Job Description:

• Provide essential nursing care to patients, assisting with daily activities and transfers.
• Perform basic housekeeping duties as required.
• Ensure patient comfort and safety during care activities.

Requirements:

• Nil

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599