Total 651 contract manager job vacancies in Customer Service category in Indonesia

Location

Ubi

Working Hours

5 Days including weekends
AM / PM / ON

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Handle and resolve all customer queries received via phone, email, social media platform, live chats, walk-in effectively and promptly.

• Proactively escalate query trends, potential issues and recurring service failures to team lead/ manager and ensure that appropriate corrective action is implemented to avoid future problems.

• All customer service request and any follow-up interaction is logged into CRM accurately and timely.

• Maintenance and updating of the data for CRM - Serial Number databases, model codes, and system updates during new product launches

• Assist in processing and invoicing Local and Export spare part orders.

• Preparation and generation of weekly customer service report, weekly and monthly report to BU and HOD.
  
  

Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mind-set with a “CAN-DO” attitude, and passion to deliver quality customer service.

• Good analytical, organizational, and documentation skills.

• Possess excellent phone etiquette, comprehension, communication, and interpersonal skills.

• Proficient in Microsoft Excel, Word and PowerPoint.

• Experience in CRM System is a plus

Please forward your resume in *MS Words Format* to Mr Lex Ong Shee Hean (R1106602) : lex@strategysolutions.com.sg

(NOTE: The following information should be included in the resume. Thank you)

1. Date of Availability

2. Detailed Job Scope

3. Reason for Leaving for All Employments

4. Salary Expectation

Shortlisted candidates will be notified for an interview.

MOM License: 09C3018

Location

Hougang

Working Hours

5 Days including weekends
AM / PM / ON

Key Responsibilities

• Handle inbound and outbound customer enquiries professionally and promptly
• Provide accurate information regarding services, appointments, and processes
• Schedule and coordinate appointments as required
• Update and maintain accurate customer records in the system
• Escalate complex cases to the relevant departments for resolution
• Ensure service standards and response timelines are met

Requirements

• Minimum ‘O’ Level
• Prior experience in customer service or call centre environment is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026  

Email : kimlow@recruitexpress.com.sg

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Details:

• Contract: 1 year  + UP to 1 month completion bonus

• Working Hours: Mondays to Fridays, 9 am to 6 pm

• Working Location: Ang Mo Kio

Job Scope: 

• Order management - closing of orders and invoicing

• To follow up with native Korean speaking customers and business partners to manage quotations, order fulfilment, part returns management and collections follow up

• The focal point for external customers & business partners on quotations, order acceptance, order fulfilment, part returns management & collections follow-up.

• To respond to quotation requests & ensure that pricing, discounts, terms & conditions comply with company policies.

• To communicate & negotiate with external customers & divisions on products delivery dates.

• To implement key processes in Customer Services & be pro-active in initiating & leading projects to improve & streamline order management tasks.
  

  Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

  We regret to inform that only shortlisted candidates will be notified.

  By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

  PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

JOB SUMMARY

The Manager/Assistant Manager will be responsible for managing the day-to-day operations of the Senior Care Centre at Canberra, ensuring that high-quality care is provided to the clients in the programme. The Manager/Assistant Manager will work closely with the Reporting Officer to ensure that the centre's policies and procedures are followed and that the centre meets all relevant regulations. Additionally, the Manager/Assistant Manager will be responsible for providing support and guidance to the centre's staff to ensure that they are equipped to provide the best possible care to our clients.

JOB SCOPE/ KEY RESPONSIBILITIES

Administration

· Responsible to management in all matters pertaining to administration, operations and control of the centre

· Assist management in developing and implementing policies and procedures to ensure that the centre meets all relevant regulatory requirements

· Assist in preparing annual budget for the centre

Service Development & Sustainability

· Assist in programme planning and services review of the programmes. Together with management, may be involved with strategic planning for development of the centre based on the needs of the clients (e.g. rehabilitation initiatives, active ageing models, dementia care, etc)

Networking

· Participate in outreach to referral agencies, community organisations and hospitals for client referrals to the centre

Operations/Professional Matters

· Supervise a multidisciplinary professional team including social workers, therapists, clinical support staff and administrative staff, and work with various government as well as community-based organisations to offer services to adult and elderly with disabilities

· Assist management by leading the professional team in developing the service models, setting service guidelines/standards and monitoring service delivery of programmes

· Track the achievement of key performance indicators by providing progress reports and data analysis for planning and reporting purposes

· Provide leadership and guidance to the staff, including setting performance targets and providing regular feedback and coaching

· Assist in submission of indicators to all relevant funding agencies such as MOH, MSF, NCSS and SG Enable etc. Coordinate the claims for submission to funding agencies

Other Duties

· Any other duties as may be assigned from time to time

JOB HOLDER REQUIREMENT

• Bachelor's degree in any discipline related to business or health administration from a good University

• At least three years of experience in a senior care centre or a related field

• Excellent management and leadership skills with demonstrated ability to lead a multi-disciplinary team

• A preferred understanding and knowledge of the sector and dynamics

• Excellent communication, interpersonal and leadership skills

• Strong organizational, problem-solving and decision-making skills

• A commitment to service excellence and the highest standards of professionalism

• A strong sense of empathy and compassion for seniors and their families

Centre Manager (Enrichment Centre)

Working Days:

Mon-Fri: 2pm-8 PM (2 days off day)

Sat & Sun: 9am-5pm

Work Location: Marine Parade

Salary: $3,000 – $4,000 + Performance Incentives + Annual Profit Share + Performance-Based Equity (Incentives gross up to $6000

Reporting to: Director / Head of Academics

Key Responsibilities

• Promote centre programmes, courses, and ongoing promotions to customers
• Follow up with leads and existing clients to arrange trial lessons
• Conduct programme presentations and convert enquiries into enrolments
• Lead roadshow activities to generate leads and trial sign-ups
• Track and follow up on renewal cases
• Oversee daily centre operations, including scheduling, teachers, trainers, and centre activities
• Support sales target achievement and weekly lead generation targets set by management

Requirements

• 8 years of post-qualification relevant working experience
• At least 3 years in a Centre Manager or similar role
• Experience working in an enrichment centre in Singapore

Benefits

• Performance incentives
• Annual profit share
• Performance-based equity

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279