Total 836 assistant manager job vacancies in Customer Service category in Indonesia

Job Description & Requirements

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Monthly Performance Incentive Bonuses up to $1,400
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Key Responsibilities

1. Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders for centre under their purview.
2. Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
3. Sales and Growth- Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth. Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
4. Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Execute initiatives to address challenges and organize staff welfare events, aiming to achieve a target employee satisfaction index score.
5. Customer Relationship Management- Ensure customer retention by promoting adept problem-solving skills and upholding high service standards among team members. Drive the team to do their very best in finding optimal solutions that align with both customer needs and company objectives, with the ultimate goal of reaching a target customer satisfaction index score.
6. Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
7. Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
8. Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
9. Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Perks and Packages:

• Gross Salary of $3,500 - $4,000
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About the role

We are seeking a compassionate and dedicated Veterinary Patient Care Assistant to join our team at the Advanced VetCare Veterinary Centre in the Bedok East Region and in Central Singapore. This full-time role will involve supporting our veterinary professionals in providing exceptional care and services to our patients and their owners.

What you'll be doing

• Assisting veterinarians and veterinary nurses with examinations, treatments and procedures

• Handling and restraining animals during consultations and procedures in a calm and gentle manner

• Maintaining a clean and organised clinical environment, including restocking supplies

• Providing exceptional customer service to clients, including greeting patients and their owners, scheduling appointments and addressing any queries or concerns

• Performing administrative tasks such as data entry and filing

• Ensuring the highest standards of animal welfare and biosecurity at all times

What we're looking for

• Previous experience working in a veterinary or animal care setting, either in a clinical or customer service role

• Strong communication and interpersonal skills to effectively liaise with both clients and the veterinary team

• Excellent attention to detail and the ability to follow instructions and protocols with precision

• Adaptability and the ability to work well under pressure in a fast-paced environment

• A genuine passion for animal welfare and a commitment to providing high-quality care

• A team-oriented approach and the willingness to learn and grow in the role

What we offer

At Advanced VetCare Veterinary Centre, we are committed to fostering a supportive and inclusive work environment. We offer a competitive salary, opportunities for ongoing training and development

About us

Our modern, well-equipped clinic is staffed by a team of highly skilled and experienced veterinary professionals, all dedicated to delivering exceptional patient care and customer service. We pride ourselves on our commitment to innovation, continuous improvement and upholding the highest standards of animal welfare.

If you are passionate about animal care and looking to join a dynamic and caring team, we encourage you to apply for this Veterinary Patient Care Assistant role at Advanced VetCare Veterinary Centre.

Our client is opening a brand-new enrichment centre and are looking for a passionate and driven Assistant Centre Manager to join our founding team.

If you enjoy working with children, thrive in a fast-paced environment, and want to grow with an expanding education brand, this is a great opportunity to make a real impact from day one.

Are you passionate about education and enjoy working in a people-focused environment?

Our client is a leading literacy-based learning organisation with over 20 years of experience. They’re looking for an Assistant Centre Manager to lead their centre teams in ensuring smooth daily operations and exceptional learning experiences for their students and parents. This is a great opportunity for someone who enjoys managing people, improving processes, and driving results in a dynamic, people-centric environment.

Key Responsibilities:

• Lead and manage centre teams in the day-to-day operations of assigned learning centres.
• Ensure teams adhere to Standard Operating Procedures (SOPs) for smooth and consistent business operations.
• Train, mentor, and coach new hires and existing team members to maintain service excellence.
• Plan and manage staff rosters to ensure sufficient manpower during all operating hours.
• Collaborate with the Customer Service team to resolve customer queries professionally and promptly.
• Work with the Enrolment team to implement enrolment strategies and meet centre enrolment targets.
• Collaborate with the Teachers Team Lead on teacher deployment and operational needs.
• Coordinate with the Business Planning team on timetable optimization and centre efficiency.
• Oversee centre administration, including payments, petty cash, and record-keeping.
• Uphold student welfare and centre standards, ensuring a safe, clean, and conducive learning environment.

Requirements:

• Diploma or higher in Business Administration/ Sales/ Marketing
• Min 2 years of experience in operations, preferably in education, retail, hospitality or other customer oriented industries
• Strong leadership, communication, and people management skills
• Excellent organisation skills
• Proficient with MS Office and Excel
• Willing to work both weekends and three weekdays

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Why This Role? Why Now?

Customer Experience (CX) is undergoing a massive shift. It’s no longer about managing tickets; it’s about pioneering the future of human-bot collaboration. At Zendesk, we aren't just reacting to the AI revolution—we’re the ones building the engine.

As a Customer Success Manager based in Singapore, you’ll be a strategic architect for some of the most recognizable brands in the Greater China and APAC region. You’ll be at the forefront of digital transformation, guiding customers to leverage cutting-edge AI to hit their business targets. If you’re a high-accountability professional who loves the "consultative sell" and wants to own the full lifecycle—from ROI to expansion—this is your platform for massive impact.

What You’ll Be Doing

You are the orchestrator of the customer journey, ensuring every touchpoint delivers measurable value in a fast-evolving market.

• Own the Customer Relationship: Take full accountability for customer health, retention, and advocacy. You are the "CEO" of your book of business, driving success across the unique regional commercial landscape.

• Drive AI Adoption: Act as an evangelist for Zendesk’s AI and automation suite. You’ll translate complex technical features into tailored roadmaps that drive real-world ROI for local and global enterprises.

• Strategic Advising: Build deep, consultative partnerships. You’ll advise both technical and non-technical stakeholders on solution fit, configuration, and integration.

• Commercial Growth: Use your business acumen to spot "whitespace" opportunities. You’ll lead renewals and identify expansion paths by demonstrating the clear business impact of our platform.

• Data-Driven Insights: Leverage tools like Gainsight to interpret health metrics, forecast risks, and proactively uncover trends that keep your customers ahead of the curve.

Who We’re Looking For?

We’re looking for a blend of a strategic consultant and a technical enthusiast. You are someone who:

• Thrives on Ownership: You don't wait for instructions; you see a gap in the customer journey and fill it with a solution.

• Is Tech-Fluent & Adaptable: You can hold your own in a room of engineers but can also simplify that complexity for a C-suite executive over a coffee.

• Is Analytically Minded: You love using data to tell a compelling story and back up your strategic recommendations.

• Values "Humbleness & Hustle": You fit into a culture that prizes collaboration, diversity, and showing up for your teammates.

What You Bring to the Role?

• Language Proficiency: Native-level proficiency in Mandarin is required to support the Greater China region and Mandarin-speaking accounts.

• Customer Centricity: A proven track record of orchestrating seamless end-to-end experiences and driving continuous improvement.

• Commercial Savvy: The ability to understand diverse business models and connect product features to revenue drivers and "bottom-line" impact.

• Technical Agility: A natural curiosity for new technologies, specifically how AI and APIs can scale a global support operation.

• Influence: The "soft power" to guide stakeholders at all levels, internally and externally, toward a shared vision of success.

Basic Qualifications

• 5+ years of professional experience in Customer Success or Customer Experience (CX).

• Experience in GTM roles within enterprise technology/SaaS (e.g., CSM, Professional Services, Technical Account Management, or Solutions Engineering).

• Educational Background: Bachelor’s degree in Business, Engineering, Computer Science, or a related field.

• Hands-on SaaS/AI Experience: Direct experience driving adoption of cloud-based or AI-powered solutions.

• Technical Proficiency: Skilled in using CS tools (e.g., Gainsight) and performing quantitative analysis.

• Language: Native-level fluency in Mandarin and professional-level English proficiency.

Preferred Qualifications

• Enterprise Market Knowledge: Experience working with enterprise clients and understanding the commercial environment.

• Project Management: Strong ability to multitask and manage complex programs or onboarding cycles.

• Innovation Partnering: Experience co-developing long-term success plans and acting as a digital transformation consultant.

#LI-MJ1

Job Summary

Provide attentive front office support by assisting school stakeholders with inquiries, managing communications, attending to sick or injured students, supporting administrative tasks, and maintaining accurate records in the General Office.

Responsibilities

• Greet and assist members of the public, parents, and students with their enquiries and requests in a courteous and professional manner
• Screen and direct incoming calls, take and relay messages, and provide accurate information to inquiries from school stakeholders
• Attend to sick or injured students reporting to the General Office, notify relevant staff promptly, and maintain detailed records of sick bay usage
• Organize and sort mail, receive deliveries, and assist with recording student late arrivals and verifying completeness of submitted forms
• Maintain accurate records of keys and lockers issued to students and staff
• Manage records of lost and found items, ensuring proper documentation and follow-up
• Monitor and replenish First Aid inventory to ensure supplies are available and up to date
• Perform additional duties as assigned by the Principal, Vice-Principals, Administration Managers, and Administrative Executives

Preferred competencies and qualifications

• Minimum 3 years’ experience as a receptionist or personal assistant to management/C-suite personnel, or relevant certificates
• Ability to interact courteously with visitors and colleagues using strong interpersonal skills
• Basic computer literacy with proficiency in Microsoft Office applications such as Word and Excel
• Effective verbal and written communication skills in English to support clear information exchange
• Proficiency in an additional local language (verbal and written) is advantageous for communicating with diverse stakeholders
• Ability to multitask and prioritize tasks efficiently in a dynamic office environment
• Capability to work independently with minimal supervision

Other Information

Working Hours

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1-hour lunch break
• No work required on Saturdays, Sundays, and gazetted public holidays

Job Summary

You will manage reception duties and provide professional customer service in a school office, handle student-related administrative tasks, maintain records, assist with events, and support school leaders and staff with various office and secretarial functions.

Responsibilities

• Manage the reception counter by answering and directing phone calls and attending to walk-in enquiries from students, visitors, and suppliers to provide accurate information and services
• Maintain and update filing systems and inventory records to ensure accurate documentation
• Manage lost and found items and coordinate delivery of goods efficiently
• Maintain sickbay records and provide basic first aid to injured students, including managing early dismissal due to medical reasons
• Coordinate student-related matters such as Student and Class Photos, NRIC applications, School Health and Dental Checks, QSE surveys, and other student events
• Pack pamphlets, leaflets, and souvenirs for staff and students and assist teachers in charge with related tasks
• Contact teachers in charge upon arrival of their goods and provide assistance as needed
• Perform secretarial duties including arranging appointments, organizing meetings, and contacting students and parents regarding fee arrears
• Maintain cleanliness and orderliness of School Leaders’ Rooms and Pantry in the General Office
• Perform other administrative duties as assigned by School Leaders and the Admin Manager
• Use computer applications, including Microsoft Office and school e-applications, to manage student attendance and early release records
• Work collaboratively with team members and independently with a positive attitude

Preferred competencies and qualifications

• Secondary School Education
• Ability to converse and speak English well
• Preferably three (3) years of experience as a Receptionist with administrative experience in a school environment
• General computer skills, including proficiency in Microsoft Office applications
• Ability to work with school-specific e-applications for student management

Other Information

• Working hours:
• Mondays to Thursdays: 6:30am to 4:00pm (inclusive of 1-hour lunch break)
• Fridays: 6:30am to 3:30pm (inclusive of 1-hour lunch break)
• No service required on Saturdays, Sundays, and gazetted public holidays
• Other deployment hours may be arranged subject to service needs and mutual agreement between School and Employee

Responsibilities

• Assist in the collection of payment for discharging patients

• Conduct financial counselling for inpatient stay/charges

• Perform discharging procedures for patients

• Obtain follow up appointment for Inpatient patients

• Help in additional responsibilities as assigned by supervisors

Working hours: 2/3 Shifts & Office hours available

For interested candidates, please send your most recent and updated resume to anna.chen@recruitexpress.com.sg

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

Working day/hr: Mon-Fri: 8am - 510pm

Company transport in Jurong, Bukit Batok, Bedok, AMK & Woodlands

Responsibilities

• Perform regular checks in inventory software system to ensure inventories are in place

• Perform regular repairs and maintenance of yard and workshop tools and equipment

• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirement

• Relevant technical certification

• Basic technical knowledge on tooling and vehicle maintenance

• Computer literate to navigate inventory system and Microsoft Office suite required on the job

• Class 3 driving license. Candidates with forklift driving license will be an added advantage

• Able to work with minimal supervision

• Able to work overtime including weekends

Interested candidates who wish to apply for the advertised position, please click APPLY NOW.

Alternatively, you may send your application and resume in MS Words format to tioman009@gmail.com or Whatsapp to 8767 9648

We regret that only shortlisted candidate will be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: N12OPT24

Be part of a fast-growing technology solutions provider specialising in cutting-edge Audio Visual (AV) and Unified Communication (UC) systems. Known for delivering high-quality, client-centric solutions across the region, this organisation offers strong technical exposure, hands-on learning, and the opportunity to work with advanced collaboration technologies.

What You’ll Enjoy

• Salary package of up to $3,800
• AWS + Variable Bonus
• Opportunities to gain regional project exposure
• Hands-on experience with leading AV/UC technologies
• Overtime & weekend incentives provided when required
• Structured training and continuous learning environment

Work Arrangement

• Monday to Friday, 9:00 AM – 6:00 PM
• Flexibility required for after-hours or weekend work based on project deployment schedules (compensated accordingly)
• Hybrid work setup: On-site & remote support across multiple locations, with occasional regional travel

Your Role

As an Assistant Service Engineer, you will play a vital role in delivering exceptional post-installation support and maintaining high-performance AV/UC systems for clients.

• Delivering a premium post-sales service experience, ensuring client satisfaction and system reliability
• Planning and executing preventive maintenance while taking ownership of corrective actions
• Performing remote and on-site troubleshooting for AV and video conferencing systems
• Supporting system upgrades, firmware updates, and configuration changes
• Working closely with clients, vendors, and suppliers to resolve issues within SLA timelines
• Preparing detailed service reports after each maintenance or support activity
• Reviewing and updating technical documentation such as schematics and BOMs
• Analysing recurring issues and recommending improvements for system performance
• Escalating complex technical challenges to manufacturers when necessary
• Supporting user training and system handovers post-commissioning

Key Requirements:

• NITEC, Diploma, or Degree in Electronics, IT, Electrical Engineering, AV Technology, or related fields
• Minimum 2 years of experience in AV systems, technical support, or maintenance
• Basic familiarity with AV/UC platforms such as Zoom, Microsoft Teams, Crestron, Extron, Poly, Cisco, Logitech, or Biamp
• Understanding of networking and AV technologies (e.g. TCP/IP, Dante, AVB, H.264, HDCP) is an advantage
• Strong troubleshooting mindset with a proactive and hands-on approach
• Good communication skills and ability to work collaboratively across teams
• Eagerness to learn and grow in a technical environment (training will be provided)

Apply Now

Interested candidates are invited to submit their CV in MS Word format to: weiyan@triton-ai.com

Reg No.: R1983718
Triton AI Pte Ltd | EA License No.: 21C0661

Our client, a well-established MNC is seeking for a Customer Service Officer / Assistant ( Face To Face ) - Up To $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma in Customer Service Relation/ Hospitality / Tourism or relevant / O or N Level
• At least 1 to 2 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Retail or F&B industry are welcome to apply
• Comfortable handling cashiering fucntions
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 3,300.00 + OT + Incentives + AWS + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to grayson.su@thetalentnetwork.com.sg

Company Overview

Bravescape Management is a business consultancy specialising in residential and tenancy services. We assist corporate and individual clients with records management, streamlining processes to deliver efficient and clarity.

Job Summary

The Site Support Assistant will manage site administrative tasks, coordinate schedules, maintain/create digital site records, and support team communications to ensure smooth operations during a 6/12-month contract.

Responsibilities

• Conduct inspections and maintenance checks to ensure site conditions meet operational standards
• Manage and update digital site recordings and plans to maintain accurate site documentation
• Coordinate schedules and support team correspondence to facilitate effective communication
• Perform additional related duties as assigned to support site operations

Preferred competencies and qualifications

• Completion of 'N' or 'O' Level education (training provided)
• Communicate clearly in verbal English to support team interactions
• Collaborate effectively within a team environment to achieve shared goals
• Maintain attention to detail to ensure accuracy in work outputs
• Engage positively with colleagues using an outgoing and approachable manner
• Demonstrate responsibility and a strong work ethic in daily tasks
• Maintain physical fitness to perform duties that require mobility and being on the move

Other Information

• Work schedule: 5-day work week, Monday to Friday
• Working hours: 9am to 6pm
• Office location: Woodlands MRT (Causeway Point), 3-minute walk
• Application instructions: Submit CV with earliest available date, last drawn salary, and expected salary to the Operations Manager at ode.seow@bravescape.biz
• Only shortlisted applicants will be notified

[ Full time /Office hour / Shift work ]

[ Short term / Long term & Renewable contract / With chance of conversion to permanent ]

Responsibilities:

• Registering incoming patients upon arrival.

• Scheduling patient appointments.

• Assisting in preparing patients for examinations.

• Verifying and updating patient records.

• Process patient payments, including inquiries, while providing clear explanations of charges.

• Providing assistance to doctors and nurses as required.

Requirements:

• Minimum educational requirement of N/O Levels / Nitec / Diploma in any field.

• Interest in the healthcare/medical sector.

• Candidates with no prior experience are welcomed; training will be provided.

• Candidates with customer service experiences are preferred.

• Ability to commit to a long-term position.
  

Qualified candidates please send your resume to anna.chen@recruitexpress.com.sg

Anna Chen jiaxin
CEI No: R25157621
Recruit Express Pte Ltd
EA License: 99C4599