Total 6 job vacancies by Ikano-Retail

We are looking for a Procurement Intern to support our procurement team in day-to-day administrative, operational, and basic analytical tasks. This role is suitable for a motivated candidate who is organized, detail-oriented, and willing to learn how procurement processes work in a professional environment.

The ideal candidate should have good knowledge of Microsoft Office, especially Excel, Word, and PowerPoint, and be comfortable working with data, documents, and internal stakeholders.

Key Responsibilities

Support the procurement team with daily administrative and operational tasks.

Assist in preparing, updating, and maintaining procurement documents, records, and trackers.

Help with data entry, file organization, and document management.

Support basic analytical work, including preparing simple reports, summaries, and data updates.

Assist in tracking purchase requests, purchase orders, delivery status, and pending items.

Coordinate with internal departments when information or follow-up is required.

Support vendor-related administrative tasks, such as updating vendor details and organizing supplier documents.

Assist in preparing presentations, reports, and spreadsheets using Microsoft Office.

Help ensure procurement records are accurate, complete, and properly maintained.

Perform other tasks assigned by the procurement team.

Responsible :

• Guide and coordinate the development of creative assets across campaign touchpoints including (but not limited to) in-mall signages, directories, digital and social media materials
• Conduct regular audits to ensure visual consistency and quality across all in-mall communication touchpoints.
• Conceptualise and produce campaign key visuals and design assets supporting marketing activations and seasonal campaigns.
• Maintain strong relationships with creative vendors and service providers to ensure quality production and timely delivery.
• Support marketing activations through photography, videography and multimedia content creation.
• Coach and mentor Design team in technical guidance and training in multimedia tools including motion graphics, photography and content creation, upskilling and optimising efficiency, providing feedback and support regularly

Accountable:

• Champion for mall’s overall design aesthetic and ensure it is in accordance with brand guidelines and corporate identity
• Safekeeping of department’s production equipment, assets and media files
• Accountable for efficient utilisation of design and production budgets within approved campaign allocations.

Contribute:

• Share creative best practices and design inspiration to enhance marketing campaign effectiveness.
• Offer creative input and design perspectives during campaign planning discussions.
• Share innovative ideas to enhance visual storytelling and shopper engagement

PURPOSE OF THE FUNCTION

The Executive, Facilities Management is responsible for ensuring the safe, reliable, compliant, and efficient operation of all building operation systems within the shopping mall, including fire alarm, CCTV, card access, PA, plumbing, electrical, toilet equipment, electrical distribution. The role supports business continuity, tenant satisfaction, asset performance, and full compliance with statutory and operational standards.

JOB DESCRIPTION

Responsible

1. Execute and oversee daily operations and maintenance of M&E systems to ensure optimal performance, safety, and minimal downtime.
2. Supervise contractors and vendors for M&E works, ensuring compliance with scope, specifications, safety requirements, and quality standards.
3. Monitor and upgrade preventive, corrective, and predictive maintenance programs for all M&E systems.
4. Ensure compliance with statutory and regulatory requirements (DOSH, Bomba, Suruhanjaya Tenaga, OSHA, IKANO) through inspections and audits.
5. Prepare, review, and maintain maintenance records, technical reports, and documentation for audit and management purposes.
6. Monitor and manage work orders via CMMS (e.g., Yardi) to ensure timely execution and closure.
7. Coordinate and respond to tenants and internal teams to resolve M&E-related issues and ensure service continuity, and attend management, departmental, and cross-functional meetings.
8. Attend fit-out pre-opening inspection, event inspection and conduct routine inspections of electrical and mechanical systems to identify defects, risks, and improvement opportunities.
9. Support project works, upgrading, and system improvement initiatives related to M&E services.
10. Support energy management and sustainability initiatives, including monitoring of electrical consumption and system efficiency.
11. To transfer technical knowledge, operational procedures, and best practices from Executive-level staff to Technicians, ensuring consistent performance, safety compliance, and skill development.

Accountable

1. Ensure the overall performance, reliability, and availability of M&E systems including electrical distribution, HVAC, MV systems, plumbing, fire protection, lifts, and escalators.
2. Compliance with statutory and safety requirements including Local Authorities, DOSH, Bomba, Suruhanjaya Tenaga, OSHA, and MyTOWN SOPs.
3. Planning, execution, and effectiveness of preventive maintenance programs for M&E systems.
4. Management of M&E breakdowns, fault response, and minimization of operational and tenant impact.
5. Asset lifecycle management, energy efficiency performance, and maintenance cost control.

Contribute

1. Provide technical input for M&E system upgrades, retrofitting, and asset replacement planning.
2. Support Assistant Manager in maintenance planning, budgeting, and cost optimization.
3. Contribute to root cause analysis (RCA) and continuous improvement of M&E system reliability.
4. Support coordination during mall events, peak periods, and emergency situations.
5. Assist in improving SOPs, maintenance procedures, and safety practices for M&E operations.

• Key person for Security of the Centre.
• Monitor and ensure compliance on local authority regulations and Safety & Security Manual compliance especially on threat, burglary, theft & fraud, crime, access control and robbery.
• To identify potential security threats and propose remedial actions/measure to the Assistant Safety & Security Manager.
• To monitor and conduct inspection as pre-required interval for the security system to ensure the systems are always in working and proper functions as per requirement.
• Manage Fire Command Centre (FCC) daily operations and response to any emergency situations and proper document it.
• To monitor outsource security overall daily operations performance to ensure the duty is carry out in accordance to the job scopes and responsibility for smooth operations and security of the Centre’s operations.
• To prepare security roster to ensure smooth operations performance accordance to the scopes and responsibility.
• To conduct safety & security related training to securities to ensure comply requirement and interval.
• To work with security to oversee and monitor the fire system, access control, CCTV and PA system to ensure in good working order. 
• First response to security related incident and carry out investigation to gather relevant information and recommend prevention action and counter measure to prevent the similar occurrence.
• Liaise with local authority and assisting in crime investigation, incident, lost & found items and other related matter.
• To carry out the inspection to emergency equipment to ensure it is always is ready to use condition.
• First response to the Centre’s emergency and report to situation to the on Duty Manager.
• To lead and oversee the Carpark facilities of the Centre and ensure carpark operational control, systems and payment platforms are running in good condition.
• To provide carpark occupancy monitoring and data analysis report and contribute to budgeting and income performance analysis.
• Collaborate and coordinate with security personnel on all aspects of carpark operations.
• Demonstrate and maintain a professional and productive relationship with state authorities.
• To send the lost and found items to the nearest police station.
• Perform other responsibilities as assigned by superior or management from time to time.

Your assignment
• Drive sales to achieve individual sales target
• Handle key accounts management as assigned by manager
• Provide clients with the consultancy of IKEA home furnishing design solution to match with
customer’s preference and project budget
• Find new clients or new opportunities to generate sales
• Maintain contact with all clients to ensure high levels of client satisfaction
• Receives and resolves customer complaints and problems in timely manner
• Provide weekly projects pipelines update to manager
• Proactively establish and maintain relationships with all major developer and corporate clients
• Control vendor on customer delivery plan to meet the schedule and achieve customer
satisfactory

Purpose of the role

As Centre Manager for IPC Shopping Centre, you will lead the overall commercial, operational and people performance of the centre. You will translate business strategy into clear execution, ensuring strong financial performance, operational excellence and a compelling customer and tenant experience while strengthening the long-term value and relevance of the asset.

You will also act as an ambassador for the meeting place, building trusted relationships with tenants, authorities, partners and the community.

Responsibilities of the role

You will be responsible to lead and develop IPC Shopping Centre towards sustainable performance and long-term growth in line with the commercial direction, our values, and business goals:

• Lead and develop the centre management team, fostering ownership, accountability and collaboration to build a strong performance culture.
• Translate business strategy into a clear centre business plan, driving initiatives that strengthen visitation, commercial performance and long-term asset value.
• Steer leasing and marketing directions to optimise tenant mix, footfall, brand positioning and commercial opportunities, including partnerships and ancillary income.
• Ensure operational excellence across the meeting place, securing strong facilities management, safety, maintenance and customer experience while ensuring preventive maintenance and sustainable asset performance.
• Deliver strong financial results through disciplined budget management, forecasting and cost control while ensuring compliance with statutory, safety and governance requirements.
• Act as the centre ambassador, building trusted relationships with tenants, authorities, partners and the community to strengthen the centre’s reputation and relevance.
• Drive continuous improvement and innovation, strengthening the meeting place experience while supporting long-term growth of the asset.