Total 6 job vacancies by Hey Rocket Pte. Ltd.

Salary

Gross up to $3,000+

• $5000 Joining Bonus

• Annual Bonuses (up to 3 months)

• Company transportation provided at midnight

Key Responsibilities:

• Checking in passengers.
• Acting as a service ambassador to assist and guide passengers in using the Self Service Kiosk and Auto Bag Drops.
• Performing gate handling duties, including communication with airline crews and coordination of departure activities with various departments.
• Guiding and escorting transit passengers between the arrival gate and the Transfer Holding Area.
• Assisting passengers who require special assistance.
• Performing any other ad-hoc duties assigned by the supervisor.

Requirement-

• Open to Locals only
• Must possess minimally NITEC / Diploma
• Must be independent at times
• Must be able to commit to rotating shifts (morning/afternoon/night)
• Interested applicants please click apply now!

Hey Rocket Pte. Ltd. (EA 21C0816)

Jerlynn Pang (R25142244)

We are looking for a Customer Relations Officer to manage customer enquiries, feedback, and service coordination in a dynamic, fast-paced environment. You will act as the key point of contact between customers and internal teams, ensuring smooth communication, timely updates, and effective resolution of issues.

This role is ideal for individuals who enjoy interacting with people, solving problems, and making a difference in customer experience.

Senior positions available based on experience.
___________________________________________________________________________________________________

Who We Are Looking For

• Minimum Diploma qualification
• Experience in customer service / customer relations / stakeholder management preferred
• Able to remain calm and professional when handling difficult or demanding customers
• Resilient, emotionally strong, and able to move on quickly from challenging situations
• Strong communication and interpersonal skills
• Proactive, organised, and able to work independently

What You’ll Be Doing

• Handle customer enquiries, feedback, and complaints in a professional and timely manner
• Manage and follow up on cases to ensure proper resolution and customer satisfaction
• Prepare notices, updates, and customer communications
• Coordinate with internal teams and stakeholders to ensure smooth service delivery
• Attend meetings, take minutes, and maintain proper documentation
• Assist with administrative duties, reporting, and coordination work
• Handle escalated or sensitive situations with professionalism and composure

Salary & Benefits

• Salary range: $3,000 – $4,500 (based on experience)
• 5.5 days work week
• Permanent role
• Opportunity for progression to senior positions

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)

This is a Customer Relations role based at construction sites for HDB/upgrading projects. You’ll handle residents’ feedback and complaints, coordinate with contractors and authorities, conduct site visits, and assist with communications and admin work. It’s a site-based, permanent role with salary based on experience, ideal for candidates with strong communication skills and stakeholder management experience.

>> Senior positions available based on experience.

Who We Are Looking For

• Minimum NITEC certificate

• Experience in customer service/hospitality/healthcare preferred

• Comfortable working at site office

• Proficient in MS Office, organised, proactive and able to work independently

What You’ll Be Doing

• Handle residents’ enquiries, feedback and complaints related to construction works

• Prepare notices, circulars and support communications

• Conduct site visits to residents/tenants and provide updates on work schedules

• Coordinate with contractors, consultants, Town Councils and Housing & Development Board (HDB)

• Attend meetings, take minutes and maintain proper documentation

• Assist with basic site surveys, measurements and administrative duties

Salary & Others

• Salary range: $2800 - $4000

• 5.5 days work week

• Permanent, site-based role

• Suitable for candidates experienced in stakeholder management within construction projects

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)

Join our team and play an important role in delivering excellent customer service and ensuring a smooth experience for customers. If you enjoy meeting people, solving problems, and working in a fast-paced environment, this is a great opportunity to develop your skills and grow your career.

This is a Customer Relations role based at construction sites for HDB/upgrading projects. You’ll handle residents’ feedback and complaints, coordinate with contractors and authorities, conduct site visits, and assist with communications and admin work. It’s a site-based, permanent role with salary based on experience, ideal for candidates with strong communication skills and stakeholder management experience.

>> Senior positions available based on experience.

Who We Are Looking For

• Minimum Diploma certificate

• Experience in HDB or construction projects preferred (senior role requires more experience)

• Good communication and interpersonal skills

• Comfortable working at site office

• Proficient in MS Office, organised, proactive and able to work independently

What You’ll Be Doing

• Handle residents’ enquiries, feedback and complaints related to construction works

• Prepare notices, circulars and support communications

• Conduct site visits to residents/tenants and provide updates on work schedules

• Coordinate with contractors, consultants, Town Councils and Housing & Development Board (HDB)

• Attend meetings, take minutes and maintain proper documentation

• Assist with basic site surveys, measurements and administrative duties

Salary & Others

• Salary range: $3000 - $4200

• 5.5 days work week

• Permanent, site-based role

• Suitable for candidates experienced in stakeholder management within construction projects

Hey Rocket Pte. Ltd. (EA 21C0816)
Angel Chia (R25126511)