Job Summary
You will support client interactions and internal teams by managing communications, scheduling, administrative tasks, and product assistance to ensure smooth operations and customer satisfaction.
Responsibilities
- Respond promptly to phone inquiries to provide accurate information and support client needs
- Prepare and issue invoices and quotations accurately to facilitate sales transactions
- Schedule appointments with clients to coordinate meetings and follow-ups
- Organize and maintain schedules for technical and sales teams to optimize workflow
- Perform general administrative tasks such as documentation and filing to ensure organized records
- Introduce products to clients and assist them in selecting and purchasing items to enhance customer experience
- Restock goods on shelves to maintain inventory availability and presentation
- Apply effective multitasking and prioritization skills to manage multiple duties in a fast-paced environment
- Maintain attention to detail and accuracy in all tasks, ensuring proper follow-up and completion
- Use communication and interpersonal skills to collaborate with team members and serve clients effectively
- Work independently and as part of a team to complete assigned responsibilities efficiently
Required competencies and certifications
- Proficient in MS Office applications (Word, Excel) to support documentation and communication tasks
Preferred competencies and qualifications
- Minimum O Levels or equivalent; candidates without formal credentials may be considered based on experience
- 1 to 2 years of relevant working experience preferred but not mandatory
- Willingness to work 5 to 5.5 days per week (First / Last two Saturdays of the month)
