Get to Know the Team
GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers. If this excites you, you should join our team!
Get to Know the Role
GrabFood Commercial is a team responsible for growing existing partners' business. We make critical decisions to serve the lives of merchant partners and provide the best offers for our consumers.
We're looking for people who love being challenged and are excited by the idea of growing Merchant Organization. You will report to National KAM GrabFood, Manager, and will work fully on-site in Jakarta office.
The Critical Tasks You Will Perform
- Be the primary contact for merchants, engaging them to understand their needs, gather feedback, and provide solutions that build mutual business growth.
- Design and implement compelling co-marketing campaigns in partnership with merchants to deliver value to customers and enhance partner revenue streams.
- Use a data-driven approach to analyze partner performance, forecast Return on investment, and provide actionable insights on main metrics to increase basket size and customer loyalty.
- Be the internal advocate for merchant success, collaborating with Strategy, Growth, Marketing, and Operations teams to provide a seamless and the best partner experience.
- Deepen strategic partnerships by identifying and capitalizing on synergistic opportunities across the Grab ecosystem, including Grab Dine-Out, GrabAds, GrabExpress, and Grab For Business.
