- Onboard new backup partners for the PPOB & Digital Goods business unit to ensure service stability, managing the process from initial meetings to end-to-end paperwork.
- Explore and launch new digital verticals (e.g., game vouchers, streaming services, etc.) to continuously expand the product portfolio.
- Conduct market research and benchmarking to compare and negotiate pricing with billers or aggregators to ensure market competitiveness.
- Develop and revise business schemes (PKS) to accommodate tax preferences and financial compliance as requested by the Finance Team.
- Manage monthly operational excellence, including reconciliation reports and invoicing processes for all digital partners.
- Act as the main PIC for all inquiries or complaints, ensuring effective follow-through with both internal and external stakeholders on timely SLA.
- Monitor business performance in terms of transaction volume and GTV, and lead necessary initiatives such as marketing support to drive numbers.
- Validate and reconcile monthly transaction data to ensure accuracy for regulatory reporting, and manage the preparation of quarterly performance reports.
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