Role Summary :
We are looking for a passionate Managing Director in our Club to loves people, understands the art of hospitality, thrives in a fast-paced environment and manage employees and profit skillfully. You'll be responsible for leading our talented team, crafting memorable experiences for our guests, and ensuring the smooth and efficient operation of our Club.
Key Responsibilities :
- Plan and manage group and membership events, enquiries and related functions.
- Inspire and motivate the team to deliver top-notch service and foster a positive, inclusive environment.
- Manage, coordinate and execute special events and promotions to enhance our bar's reputation.
- Engage with guests to create a welcoming and vibrant atmosphere. Handle guest inquiries and feedback in a timely, friendly and efficient manner.
- Oversee daily operations, including inventory management, scheduling, and ensuring compliance with health and safety regulations.
- Train, mentor, and develop bar staffs to enhance their skills and maintain high standards of service for patrons.
- Monitor budgets, sales, and profitability. Implement strategies to maximize revenue and control costs. Handle cash and credit card transactions from guests.
Requirements :
- Minimum 3 years experience as a Pub or Club Manager or similar role.
- Excellent leadership, interpersonal skills, computer, problem-solving, and customer service skills.
- Strong knowledge of cocktails, wines, spirits, and club and membership operations.
- Exceptional organizational and multitasking abilities.
- Willingness to work during peak hours, including nights, weekends, and holidays.
