Job Summary
This role could be based in Singapore, Hong Kong, India, Poland and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
The Head, Transaction Monitoring and Fraud Products is accountable for delivering Transaction Monitoring (TM) and Fraud technology products globally across all business lines.
This role owns the “how” and “when”, translating business needs into a sequenced, feasible technology product roadmap in close partnership with the Group Process Owner for Transaction Monitoring and Fraud.
You will be accountable for the end-to-end product lifecycle, including backlog prioritisation, roadmap sequencing and value delivery across the Transaction Monitoring and Fraud technology estate. This is a senior leadership role with final accountability for product decisions, balancing business demand, technical feasibility and delivery capacity while leading a distributed community of Product Owners.
Key Responsibilities
Strategy
• Own the Transaction Monitoring and Fraud product roadmap and backlog, ensuring alignment to strategic priorities
• Translate business and risk requirements into product features, system rules and scalable solutions
• Drive prioritisation and sequencing decisions across competing demand, dependencies and delivery capacity
• Maximise business value through continuous backlog refinement and feedback loops
• Use data, insights and continuous feedback to refine priorities and accelerate value delivery
• Balance innovation with risk, cost and delivery constraints to optimise outcomes
• Partner with Group Process Owners, Hive Tech Leads and stakeholders to deliver high-impact outcomes
• Ensure the voice of clients and stakeholders is reflected across the product lifecycle
Business
• Work closely with CFCC, Financial Crime Operations, Business and Functional stakeholders to design and deliver AML solutions
• Provide technical input to support policy and standards and ensure effective translation into product capabilities
• Partner with stakeholders to ensure solutions are aligned to regulatory, operational and business requirements
People & Talent
• Lead, develop and retain high-performing teams, fostering a culture of accountability, agility and client centricity
• Set clear objectives, performance standards and development plans for direct reports
• Champion the Group’s values and drive an inclusive, collaborative and high-performance environment
Risk Management
• Ensure product delivery balances regulatory requirements, operational risk and delivery feasibility
• Strengthen first line risk management and ensure compliance with Group Transaction Monitoring Standards and applicable regulations
• Proactively manage risks, dependencies and delivery challenges across the product estate
• Promote a strong risk and control culture aligned to the Bank’s risk appetite
Governance
• Lead and govern a distributed community of Product Owners, driving alignment to a unified product strategy and backlog
• Operate at senior levels, influencing decisions and driving alignment across stakeholders
• Own product governance forums, including backlog reviews, roadmap prioritisation and decision-making
• Collaborate as part of the Cybersecurity and Anti-Crime Technology leadership team
• Influence senior stakeholders through clear articulation of trade-offs, constraints and delivery options
• Maintain strong oversight of delivery quality, execution risks and value realisation
Our Ideal Candidate
• Degree level education or equivalent experience; master’s preferred
• 15+ years of experience in Financial services with 5+ years of relevant experience in Financial Crime Compliance (FCC), with strong exposure to Transaction Monitoring and/or Fraud domains and 5+ years of technology delivery leadership experience, including ownership of product roadmaps, backlog prioritisation and value delivery
• Expert knowledge of Transaction Monitoring and Fraud systems, processes and industry best practices
• Proven ability to translate business, risk and regulatory requirements into scalable technology product capabilities
• Experience working across multiple jurisdictions within a regulated financial services environment
• Strong stakeholder management and influencing skills, with the ability to engage effectively at senior levels
• Excellent written and verbal communication skills, including the ability to communicate with senior management and regulators
• Strong analytical, decision-making and problem-solving capabilities, with a data-driven approach to prioritisation
• Experience working within Agile delivery environments (e.g. Scrum, Kanban, Lean) and product lifecycle management
• Experience in regulatory engagement and liaison with supervisory bodies
• Strong understanding of AML/CTF, sanctions frameworks and Financial Crime regulatory requirements
• Knowledge of Group policies, standards and Financial Crime Compliance frameworks
• Experience using product and delivery tools (e.g. backlog and lifecycle management platforms such as ADO, Confluence)
• Exposure to product analytics, customer insights and data-driven performance management
• Ability to operate independently, demonstrating sound judgement, resilience and a pragmatic, solutions-oriented mindset
Role Specific Technical Competencies
• Financial Crime Compliance
• Product delivery lifecycle experience using Agile Ways of working
• Understanding Customer Needs (research, insights & communication)
• Data driven decision making & product analytics
• Business plan – design and execution (tactical and strategic)
• Marketing Strategy and Positioning
• Stakeholder management and communication
• Regulatory Environment – Financial Services
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
