Total 4,226 Manager job vacancies

Job Responsibilities

Channel Development: Research industry trends, identify project cooperation opportunities, develop customer acquisition plans, and achieve monthly/quarterly signing targets.

Business Negotiation: Connect with decision-makers of cooperative parties, conduct in-depth communication on needs, draft cooperation proposals (resource exchange / joint activities / channel entry, etc.), and independently complete negotiations and agreement signing.

Project Implementation: Collaborate with cross-functional teams such as Operations, Product, and Legal, promote the launch and execution of cooperative projects, and resolve issues such as resource gaps and process bottlenecks during cooperation.

Client Relationship Maintenance: Regularly follow up with existing cooperative partners, review cooperation data, explore opportunities for secondary cooperation and long-term binding, and enhance cooperation stickiness and revenue contribution.

Market Research: Collect information on competitors' cooperation strategies, industry policies, and channel prices, output market analysis reports, and provide references for the company's strategic adjustments.

Requirements

Education: Bachelor's degree or above; majors in Marketing, Business Management, International Trade are preferred.

Experience: 1-3 years of relevant experience in business development, channel cooperation, or cross-industry alliances; candidates with industry resources are preferred; outstanding fresh graduates may be considered.

Competencies

Excellent verbal and written communication skills, proficient negotiation skills, and ability to efficiently promote cooperation implementation.

Sharp market insight and customer acquisition awareness, strong goal orientation, and outstanding pressure resistance.

Proficient in PPT and Excel, able to independently draft cooperation proposals and data reports.

Good at cross-departmental collaboration, with strong team spirit and problem-solving abilities.

Willing to accept long-term business trips; no bad employment records.

As a Design Verification Manager, you are expected to carry out the following responsibilities.

• Be in-charge of a passionate verification team that is constantly pushing the limits
• Developing and deploying state-of-the-art verification methodologies in ever-increasing design complexities, from UVM, C/C++ co-simulation, system emulation to mixed-mode simulation & formal verification.
• Conduct thorough test plan reviews systematically and execute the plan on-time with high quality.
• Achieve zero-defect, with the best and smartest approach to the large verification space.

Requirements

• Strong knowledge of SoC design principles, including IP block integration and system-level verification
• Experience with test plan development, execution, and analysis
• Familiarity with EDA tools and development flows for ASIC verification
• Highly disciplined, quality-minded, and highly driven for excellence.
• Excellent team leader and good communication skills.
• Strong expertise in UVM verification methodology.
• Experience in C and/or a scripting language such as python or perl.
• MSEE/BSEE in Electrical Engineering or Computer Engineering, with at least 10 years of relevant experience.
• Experience in RTL design is a plus.
• Experience in video processing and video analytics is a plus.
• Passionate and strong in general programming is a plus.

• Drive high-impact campaigns with strong esports exposure
• Lead regional marketing for a top mobile gaming company

About Our Client

Our client is a globally recognised mobile gaming company with a strong footprint across Asia and beyond. With millions of active players worldwide, they are known for developing highly engaging competitive titles and fostering thriving esports ecosystems. The organisation operates across multiple international markets and is backed by innovation-led teams focused on delivering best-in-class gaming experiences and community engagement.

Job Description

• Develop and execute end-to-end marketing strategies for the Indonesia market
• Translate market insights and player behaviour into effective campaign plans
• Collaborate with regional and global stakeholders to align initiatives
• Localise global campaigns to ensure strong cultural relevance and impact
• Partner with agencies, media, and influencers to expand campaign reach
• Monitor campaign performance and optimise using data-driven insights
• Act as a key liaison across regional markets to ensure seamless execution

The Successful Applicant

• Degree in Marketing, Business, or a related discipline
• 3+ years of experience in marketing, ideally within gaming, entertainment, or digital industries
• Proven ability to develop and execute impactful marketing campaigns
• Strong stakeholder management and cross-functional collaboration skills
• Analytical mindset with experience leveraging data to refine strategies
• Strong understanding of Southeast Asia markets, especially Indonesia
• Passion for gaming, esports, or digital entertainment

What's on Offer

This role offers the chance to be at the forefront of the gaming and esports industry, working on a high-visibility product with a strong regional presence. You will gain exposure to international markets, collaborate with diverse teams, and benefit from structured career development programmes, mentorship, and internal mobility opportunities. The company also provides a vibrant and collaborative work environment, flexible work arrangements, comprehensive healthcare, and a wide range of employee engagement initiatives designed to support both professional growth and wellbeing.

Contact

Maureen Yeoh (Lic No: R1987106/ EA no: 18S9099)

Quote job ref

JN-062026-7044158

Phone number

+65 6541 9946

Michael Page International Pte Ltd | Registration No. 199804751N   

Job Responsibilities:

1. Obey the rules and disciplines of the hotel and the restaurant.Under the leadership of the general manager, strive to do their own work well.

2. Responsible for the overall work of the production department, organizing and directing the cooking                     work.Do a good job of labor allocation, do have a comprehensive understanding of subordinates, close contact with each chef, reasonable arrangement of technical positions of each chef.

3. Take the initiative to listen to the opinions of guests, keep in touch with the service department and other departments, and constantly improve and improve the quality of food in the production department.

4. Be familiar with and master all the supplies, supervise the purchasing plan of the supplies, and the custody of various supplies to prevent the deterioration of raw materials.

5, control the food cost, reasonable use of all kinds of raw materials, reduce waste, do everything.

6, pay attention to the quality of food, often check the specifications, fast supply, do in an orderly way, urgent customer urgent.

7, do a good job in the management and technical training of chefs to maintain the characteristics and flavor of local             dishes.Be familiar with various varieties and new dishes, increase the variety of designs and colors, and create the characteristic food and flavor of the hotel.

8. Do a good job of food, utensils and kitchen workers' personal hygiene, as well as living appearance and style.

9. Coordinated the front and rear fields, and listened to the feedback of guests with an open mind.

58 RECRUITMENT PTE. LTD. 19C9772 67026282

Join our collaborative team as a Commercial Analytics Manager and help advance Thermo Fisher Scientific's mission of enabling our customers to make the world healthier, cleaner, and safer. In this key role, you'll lead our commercial analytics efforts within the Southeast Asia region, partnering with commercial colleagues and business leaders to develop and implement innovative data solutions that support strategic decision-making across the organization.

You'll oversee the development and maintenance of data infrastructure and solutions, ensuring data quality, accessibility, and reliability. Working closely with cross-functional teams, you'll translate complex business requirements into actionable insights and drive continuous improvement in our data management processes. Your expertise will be valuable in developing scalable data solutions, implementing governance frameworks, and promoting a data-driven culture.

This role offers the opportunity to make a significant impact by using advanced analytics tools and methodologies to enhance commercial effectiveness, operational efficiency, drive business growth, and support critical initiatives across our organization. You'll collaborate with stakeholders at all levels to deliver valuable insights that inform strategic decisions and improve business outcomes.

RESPONSIBILITIES:

• Partner closely with commercial, finance, and operational teams to learn the business and develop deep understanding of business requirements and way of working

• Utilize and enhance existing data architecture and infrastructure to build scalable solutions to meet a multitude of business needs

• Conduct analytics including business performance analysis, risk and opportunity analysis, sales pipeline analysis and other digital analytics

• Build standard reports to provide visibility to leadership with objective data points to enable data driven decisions.

• Lead and prioritize projects, coordinating departmental or cross-functional teams to deliver project results

• Drive continuous improvement and reengineering of operational processes to enhance efficiency and effectiveness

REQUIREMENTS:

• Advanced degree plus 5 years of experience, or Bachelor's Degree plus 7 years of experience in data analytics, business intelligence, or related field

• Preferred Fields of Study: Computer Science, Data Science, Business, Engineering, or related fiel

• Strong proficiency in SQL, Python, R, SAS, and data visualization tools (Power BI, Tableau)

• Experience with cloud platforms (AWS, Azure) and enterprise data warehouse solutions

• Strong business acumen and ability to align data strategies with organizational goals

• Familiarity with sales performance, pipeline management, financial forecasting processes a plus

• Excitement to deeply engage and learn about the business via cross functional collaboration

• Strong project management skills

• Excellent communication and presentation skills suitable for all organizational levels

• Strong analytical and problem-solving capabilities

• Ability to work effectively in a matrix organization

• Travel up to 20% as required

Salary: up to $9000

Working Days & Hours: Mon-Fri Office Hours

Location: Raffles Place

Job Description:

• The registered data protection officer for Singapore

• Responsible for developing & maintaining APAC country specific compliance policy and process documents, training materials, providing help and guidance and awareness to APAC based employees.

• Ensuring that all data protection/security/ HSE issues from audits or risks raised are recorded, with ownership, and tracking remediation tasks to closure/mitigation/acceptance of risks.

• Management of the annual risk assessment program covering information security, data protection, health & safety, environment, and social governance

• Initiate yearly compliance activities, eg. BCP exercise, call tree test, updating of various operations / compliance documentations, vendor due diligence exercise

• Creation and maintenance of the Legal Risk Register (APAC)

• Annual site audits and management of any remediation plans (H&S/Fire/Infosec/Data Protection/ESG)

• Gathering of carbon emission data in support of global ESG reporting requirements

• Attendance at the monthly country and compliance circle meetings

• Responding to client information security assessments. Full completion and response to all Client questionnaires, including existing clients and new business opportunities.

• Incident investigation and reporting pertaining to data and HSE

• Development of the Quality Management System in support of attaining certification to ISO9001

• Administrative tasks including but not limited to: Client sales bid compliance assistance, contract reviews (Data protection terms), uploading documents to client portals

• Reviewing, updating and development of compliance policies and procedures

Job Requirements: Min Degree in finance/accountancy w min 3 yrs of relevant information security controls (ISO Lead Auditor/Lead Implementation certifications) experience

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

• Established A1 Main Contractor

• Basic $7,500 - $9,000

• Working location: Headquarters (North-East Singapore)

• Working hours: Monday to Friday (8:30am to 6pm)
  

Join an established A1 Main Contractor with a strong track record in industrial, logistics, warehouse, and building construction projects.

Job Responsibilities:

• Prepare cost estimates and tender submissions for building and construction projects

• Review tender drawings, specifications, bills of quantities, and contract documents

• Perform quantity take-offs, cost analysis, and pricing evaluations

• Source, evaluate, and compare quotations from subcontractors and suppliers

• Prepare tender costing sheets, commercial proposals, and cost build-ups

• Identify discrepancies in tender documents and raise clarification queries when required

• Coordinate with internal teams including design, planning, procurement, project, and M&E departments

• Review tender requirements, contractual conditions, and commercial risks

• Participate in value engineering and cost optimization exercises

• Monitor tender schedules and ensure timely submission of proposals

• Liaise with consultants, suppliers, and subcontractors on tender matters

• Attend tender interviews, negotiations, and post-tender clarifications when required

• Support tender handover and project transition upon award

  
  

Requirements:

• Diploma or Degree in Quantity Surveying, Building, Construction Management, or related discipline

• Minimum 5 years of relevant experience in Quantity Surveying, Tendering, or Pre-Contract functions

• Experience with main contractors will be highly preferred

• Candidates with exposure to industrial, commercial, institutional, residential, mixed-use, or building construction projects are welcome to apply

• Good understanding of tendering processes, cost estimation, and subcontractor management
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

•        Work experiences and job responsibilities

•        Current and Expected salary

•        Reason for leaving

•        Date of availability

•        Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

We're hiring a Channel Sales Manager to drive growth for a portfolio of cybersecurity solutions through channel partners, system integrators, and distributors.

Responsibilities

• Drive sales revenue and pipeline growth across assigned cybersecurity vendors.
• Develop and manage relationships with channel partners and system integrators.
• Execute go-to-market plans, partner enablement, and demand generation activities.
• Recruit and develop new partners to expand market coverage.
• Support key opportunities, negotiations, and joint business planning.
• Collaborate with internal teams to achieve business objectives.

Requirements

• 3–5 years of channel sales experience in cybersecurity, networking, IT solutions, or distribution.
• Proven track record in achieving sales targets.
• Strong understanding of the enterprise IT and cybersecurity landscape.
• Existing channel partner relationships will be an advantage.
• Strong communication, negotiation, and stakeholder management skills.

Interested applicants, please submit your updated resume for consideration.

CanWorkOne.SG Employment Pte Ltd | EA Licence No. 26C3357
EA Personnel: Tan Soon Hock (Steven) | EA Reg No. R1109889

• 5 Work Days Per Week
• Current Office Near to Kaki Bukit MRT
• Will Relocate to Tai Seng MRT in August 2026
• Medical & Dental Benefits Provided
• Entitled to Yearly Bonus & Performance Bonus

Responsibilities ( Lead & Head of Site Reliability Engineer | SRE Manager )

High Availability and Stability Maintenance of Application Systems:

• Includes daily monitoring, alert response, emergency handling, on-call duties, regular system health checks, and performance optimization.

Compliance and Secure Access Construction for Application Systems:

• Ensure operational design, processes, and data management comply with relevant privacy and data protection laws.
• Ensure compliance with full auditing and regulatory checks and provide auditing materials as required.

Change and Release Management:

• Best practices for application system changes, including change control, version management, and rollback strategies, while ensuring operational duties during release windows.

Automation and Infrastructure Optimization:

• Drive operational automation by designing and implementing automated tools and processes, ensuring resource allocation is optimized and supporting business scalability.

Other Operational Practices and Work Arrangements:

• Providefeedback and suggestions for business architecture design and continuously produce operational technical documentation.

Qualifications

1. Bachelor’s Degree or above; a degree in computer science or a related field is preferred.
2. At least 5 years of experience in cloud services products and application operations and minimum 1 year of managerial experience.
3. Familiar with cloud platform deployment and management (AWS, Azure, Google Cloud, etc.).
4. Experience with automation operations and container technologies (Docker, Kubernetes).
5. Familiarity with CI / CD processes and tools (e.g Jenkins, GitLab CI).

Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.

Our Products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe.

Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.

Senior Assurance Manager

Job Description:

• Achieve monthly sales targets through upselling and cross-selling of products to portfolio of clients
• Deliver high standards of service and professional financial advice
• Ensure that all sales activities are conducted with the highest standards and quality. Ensure compliance with both internal and external regulatory requirements
• Drive business growth by identifying new business opportunities, expanding the client base, and maximizing revenue streams.
• Collaborate with the sales team to develop and implement effective sales strategies, marketing campaigns, and promotional initiatives.
• Stay updated on industry trends, market developments, and competitor activities to capitalize on emerging opportunities.

Qualifications and Skills:

• Minimum of 1 to 2 years of relevant experience in insurance sales.
• Sales driven and willing to work hard for your income and goals
• Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach and the ability to build rapport with clients and stakeholders.
• In-depth knowledge of insurance products, industry regulations, market trends, and best practices.
• Analytical mindset, with the ability to analyze complex data, identify insights, and make strategic recommendations.
• Attractive Income, the package consists of base salary + fixed cash allowances (mobile and transport) + quarterly commission + yearend bonus.
• Staff will be provided with leads and they don’t need to do the prospecting by themselves.

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Meta designs, builds, leases and operates innovative and efficient data centers. Locating, developing and managing this data center infrastructure the "right" way is synonymous with ensuring capacity availability, speed to market, risk management, flexibility, and capital and operational cost efficiency. Meta is seeking an experienced, organized and driven development (program) manager to join the Data Center Site Development team and help build our rapidly scaling data center portfolio.

A successful Development Manager candidate demonstrates the ability to think both analytically and strategically, to dive into the details and also assess projects from a global view, and to develop creative solutions and navigate the challenges that accompany projects of large magnitude and scale. The Development Manager is also an experienced project manager who communicates effectively, forms partnerships, and influences and drives desired outcomes with internal and external stakeholders.

Responsibilities

• Site Evaluation & Selection
• Evaluate opportunities for new data center sites, campus expansions, and strategic land acquisitions by conducting market assessments, including analysis of power availability, fiber connectivity, labor markets, land costs, tax environments, and natural hazard exposure
• Lead the diligence and development process to vet prospective sites and assess site risks and opportunities by analyzing regional and site-specific information pertaining to:
• Permitting and land-use data
• Federal, state, and local tax structures, incentive programs, abatement opportunities, enterprise zone designations, and economic development agreements
• Energy availability, cost, and reliability — including renewable energy procurement pathways, grid capacity, interconnection timelines, and utility rate structures — as well as water supply, capacity, and long-term sustainability
• Natural hazard, floodplain, seismic, and climatological data
• Legal, physical risk, and financial implications, including title encumbrances, easement constraints, environmental liabilities, and geotechnical conditions
• Develop and maintain site evaluation scorecards and comparative frameworks that enable data-driven decision-making across multiple candidate locations
• Conduct preliminary desktop and in-person site visits to validate data findings and assess physical site conditions, access, and surrounding land use compatibility
• Regulatory & Permitting
• Facilitate compliance efforts related to real estate, land use, and utility regulatory matters
• Facilitate application and management of environmental permitting processes, including preparation of environmental impact assessments, stormwater management plans, wetland delineation reviews, air quality permits, noise studies, and endangered species consultations
• Facilitate interpretation of regulations and assess their impact on Meta's data center footprint, operations, and future expansion plans
• Monitor legislative and policy developments related to energy, water, land use, and data center operations, proactively identifying risks and opportunities for Meta's portfolio
• Ensure ongoing compliance with all conditions of approval, permit requirements, and development agreements throughout the construction and operational lifecycle of each site
• Utility & Infrastructure Negotiations
• Facilitate negotiations with electric utility companies to secure reliable, cost-effective power supply agreements, including terms related to capacity, redundancy, rate structures, renewable energy commitments, interconnection timelines, and infrastructure cost-sharing
• Facilitate negotiations with water and wastewater utility providers to establish supply agreements, secure adequate capacity for cooling and operational needs, and ensure compliance with discharge and conservation requirements
• Maintain strong working relationships with utility planning and engineering teams to stay ahead of infrastructure constraints and future capacity limitations
• Advocate for infrastructure improvements or upgrades necessary to support data center development, including transmission line extensions, substation upgrades, and water main improvements
• Stakeholder coordination & communication:
• Take the lead role in organizing cross-functional communications and tracking progress toward on-time delivery of projects by key internal and external stakeholders in support of site selection and development efforts
• Work closely with the Site Selection Manager and other key project team members to ensure alignment among all internal stakeholders and to identify creative, efficient ways to overcome obstacles in the site development process
• Coordinate cross-functional responses to external parties such as government authorities, utility companies, regulatory bodies, industry associations, economic development organizations, and community groups
• Serve as the primary liaison between internal teams and external consultants (land-use attorneys, environmental engineers, civil engineers, lobbyists, and real estate brokers) to ensure deliverables are completed on time and to specification
• Facilitate regular project status meetings, maintain action item trackers, and produce executive-level progress reports for leadership review
• Strategy & Portfolio Management
• Support the development of Meta's near-term and long-term data center location strategy and leased portfolio plan
• Support the preparation of project recommendations, business cases, and investment proposals for presentation to senior management for approval
• Support a portfolio of existing sites under construction or in operation to facilitate on-time and quality delivery
• Track and monitor ongoing site development activities, including agreement management, milestone tracking, financial obligation compliance, and renewal/amendment negotiations
• Maintain a comprehensive database of site-specific entitlements, permits, agreements, and regulatory commitments for all sites within the assigned portfolio
• Process Improvement & Tools
• Develop scalable, efficient tools and processes to improve delivery, communication, and knowledge management for data center site development activity
• Create and maintain standardized templates, checklists, and workflows for site evaluation, permitting, and stakeholder engagement
• Identify opportunities to leverage technology to enhance team productivity and decision-making
• Document lessons learned from completed projects and incorporate best practices into future development activities
• This role requires 25-50% travel

Minimum Qualifications

• Bachelor's degree in Real Estate, Engineering, Computer Science, Operations or Business
• 5+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Experience in managing multiple projects and coordinating with internal staff, external consultants, vendors, and other stakeholders across multiple time zones
• Experience with a range of project management tools and software, (e.g., Google Suite, Excel, PowerPoint, project management software, etc.)

Preferred Qualifications

• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• 7+ years of experience in critical facility site development, commercial real estate development, infrastructure development, data center site selection, or equivalent experience
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Advanced / Master’s degree in the academic fields listed above
• 7+ years of experience with evaluation and planning for land use diligence, power and water utilities, cooling technology, site development, entitlements, permitting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

☑ Near MRT

☑ High Bonuses

☑ Family Friendly Environment

Job Scope

• Oversee IT vendor management by managing risks, ensuring compliance with regulatory, security, and legal requirements, and conducting regular audits and assessments.
• Manage contracting processes and vendor costs, ensuring agreements align with business focus, budgets, and regulatory standards.
• Track and analyze vendor performance against KPIs and SLAs, driving continuous improvements and maintaining strong vendor relationships.
• Collaborate with internal stakeholders to align vendor management practices with business objectives and provide detailed reports on vendor performance and risks to senior management.

Requirements

• Degree in Business Administration, or a related field, with at least 5 years of experience in IT vendor management or procurement.
• Strong understanding of regulatory and legal requirements related to IT vendor management and experience managing vendor performance and dispute resolution.
• Proven analytical and problem-solving skills, with the ability to assess vendor performance, develop improvement plans, and proactively manage risks.

We regret that only short-listed candidates will be contacted shortly.

Loh Puay Hwee David

EA License | 24C2215

EA Registration Number | R1766892

Job Responsibilities

• To assist outlets daily operations
• Conduct regular checks of the outlets to ensure SOP compliances and hygiene standards
• Monitor inventory levels and takes appropriate action
• Arrange to lead, multi-task, team player and be supportive to the operation team
• Recruit and conduct junior staff interviews
• Others ad-hoc job assigned by management

Requirements

• Preferably with 1-2 years F&B experience (those without the relevant experience but willing to learn are welcome to apply)
• Positive attitude and commitment to excellence
• Good interpersonal and communication skills

Engineering & Process Safety Manager

Location: Singapore

Employment Type: Full-Time, Permanent

About the Role

Our client, a growing industrial technology company, is seeking an experienced engineering and process safety professional to lead engineering governance, asset integrity, operational excellence, and process safety initiatives across its operations.

Key Responsibilities

• Drive engineering, asset integrity, and process safety standards across the organization.
• Lead Process Safety Management (PSM) programs, including HAZOP, MOC, risk assessments, incident investigations, and permit-to-work systems.
• Ensure compliance with applicable regulations and recognized engineering standards.
• Improve plant reliability, operational discipline, and safety performance.
• Lead technical reviews, audits, troubleshooting, and root cause investigations.
• Mentor engineering and operations teams while promoting a strong safety culture.
• Manage external stakeholders, including consultants, contractors, and regulatory bodies.
• Support facility expansion and continuous improvement initiatives.

Requirements

• Degree in Chemical, Mechanical, Process Engineering, or related discipline.
• At least 10 years of experience in petrochemical, refining, gas processing, LNG, hydrogen, or similar process industries.
• Strong knowledge of Process Safety Management and engineering governance.
• Familiarity with international standards such as API, ASME, NFPA, IEC, and ISO.
• Proven leadership experience in high-hazard industrial environments.
• Strong stakeholder management, communication, and problem-solving skills.

Company Description

Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces. Accor has a portfolio of incomparable brands, led by more than 300,000 employees around the world.

Job Description

Accor is in a partnership with one of the World's Leading Airlines, to manage the Passenger Relations operations in the airport lounges.

Based in Singapore, the Passenger Relations Team Leader is responsible for providing a luxury level of service for guests, customers and clients in one of the world's leading airline lounges, while completing a variety of tasks assigned by the Passenger Relations Manager, in order to meet and exceed guests’ expectations. Passenger Relations Team Leader provides direction and supervision to the Passenger Relations Team ensuring optimum performance of PRO tasks and responsibilities.

• Providing personalized services and assistance to premium passengers at the airline lou and various areas of the airport.
• Handle and resolve escalated passenger complaints. Assist PRO Team as needed.
• Conduct briefings for the PRO Team covering daily events, VIPs/CIPs, expected activity, new or updated procedures, and items requiring extra attention.
• Move around and provide support in various PRO operating areas, including First Class Check-in, Customer Service Desk, Entrance, etc.
• Work as a team to ensure lounge duties are carried out efficiently. Monitor performance and provide ongoing coaching as required.
• This role will be required to work shifts, weekends and public holidays.
  

Qualifications

• Minimum high school diploma; bachelor’s degree in hospitality, tourism, or related field preferred.
• Experience within a Concierge, Hotel Front Office or aviation customer service role.
• Experience leading small customer focused teams.
• Demonstrated experience in providing superior service standards and requirements.
• Experience using Hotel Property Management Systems or aviation IT systems.
• Strong computer skills – particularly Microsoft Office Suite.
• A strong knowledge of the airport, area and region is necessary.
• Strong communication, problem-solving, and interpersonal skills.
• Fluent in English; multilingual abilities are a plus.
• Customer-focused, detail-oriented, and able to work under pressure; flexibility to work various shifts in a 24-hour operation, including evenings, weekends, and holidays.