About EMA Travel

EMA Travel is EMAGlobal’s new B2B travel concierge platform, integrating corporate travel booking with EMA’s existing medical assistance, security response, and JourneyShield insurance infrastructure. We serve corporate clients, premium travelers, and institutional accounts who need more than a ticket — they need a protected journey.

This is a founding operational hire. You will build and own the travel agency operating engine that allows Chiron to scale, while EMA’s 24/7 assistance centres in Malaysia handle medical and security case operations.

The Role

We are looking for an experienced Travel Agency Operations Manager to lead day-to-day booking operations, vendor relationships, and service delivery for EMA's corporate and premium clients.

This is not a call centre or case management role — those functions sit with EMA’s existing assistance centres in Malaysia. This role is focused on the travel agency side of the business: ticketing, GDS operations, supplier relationships, booking quality, and client servicing standards.

You will be the operational back bone that turns EMA Travel from a concept into a functioning, professional travel agency — and you’ll work closely with the founder to shape processes from day one.

Key Responsibilities

Travel Agency Operations

•    Own end-to-end booking operations: flights, hotels, ground transport, and ancillary services

•    Manage GDS systems and ticketing infrastructure (e.g. Amadeus, Sabre, or Galileo)

•    Ensure booking accuracy, fare optimisation, and adherence to corporate travel policies

•    Establish and maintain SOPs for booking, rebooking, cancellations, and refunds

Vendor& Supplier Management

•    Negotiate and manage relationships with airlines, hotels, ground transport providers, and consolidators

•    Source competitive net fares and corporate rates to protect margin

•    Manage relationships with the GDS provider and any travel technology vendors

Client Service Delivery

•    Define and uphold service standards for corporate and premium clients

•    Act as the operational escalation point for booking-related client issues

•    Work with the founder on onboarding new corporate accounts operationally (travel policies, billing setup, reporting)

Cross-Functional Coordination with EMA Malaysia Assistance Centres

•    Build the operating handoff between travel bookings and EMA’s 24/7 assistance/case management teams in Malaysia

•    Ensure Journey Shield insurance is correctly attached and documented on every booking

•    Define clear escalation protocols for when a travel disruption becomes a medical or security case

Process& Systems Build

•    Design booking workflows, quality controls, and reporting dashboards from scratch

•    Recommend and help implement any travel booking tools or platforms needed to scale

•    Track key operational metrics: booking volume, insurance attachment rate, error rates, turnaround times

Compliance& Licensing

•    Ensure the agency operates in compliance with IATA/travel agency licensing requirements

•    Maintain accurate financial and booking records for audit and reporting purposes

Requirements

Essential

•    Minimum 5+ years’ experience in travel agency operations, with demonstrated experience managing a travel agency or a travel agency operations team (not just working within one)

•    Strong working knowledge of GDS systems (Amadeus, Sabre, Galileo, or equivalent)

•    Proven experience managing airline, hotel, and ground transport supplier relationships

•    Experience with corporate/B2B travel accounts, not purely leisure/retail

•    Strong understanding of travel agency licensing, IATA accreditation, and ticketing compliance

•    Comfortable operating in a lean, founder- led start up environment — building processes from scratch rather than inheriting them

Preferred

•    Experience integrating travel insurance products into booking workflows

•    Prior exposure to corporate duty-of-care, travel risk management, or medical/security assistance services

•    Experience working with or alongside a call center /24/7 operations team

•    Regional experience across Singapore, Malaysia, or wider Southeast Asia

Personal Attributes

•    Builder mentality — energised by setting up something new, not just running something established

•    High attention to detail; travel bookings and insurance attachment leave no room for error

•    Strong vendor negotiation instincts and commercial awareness of margin

•    Comfortable working cross-functionally with medical/security operations teams who are not travel specialists

What Success Looks Like (First 6Months)

•    Booking operations, SOPs, and quality controls fully documented and running

•    Clear, tested handoff process between EMA bookings and EMA Malaysia assistance centres

•    100% Journey Shield insurance attachment rate on eligible bookings

•    First 3–5 pilot corporate accounts onboarded and serviced to a professional standard

•    Supplier/vendor agreements in place for core airlines, hotels, and ground transport

Why Join EMA GLOBAL

•    Ground-floor opportunity to build the operating back bone of a new, well-capitalised venture

•    Backed by EMA Global’s 20+ years of medical and security assistance infrastructure across 140+ countries

•    Direct line to the founder — high ownership, high visibility, real influence on how the business is built

•    Clear path to growing into a larger operations leadership role as EMA scales regionally

• Assist the Operation Manager to ensure smooth daily operations of store
• Manage and lead a team of nail technician and customer service officer
• Responsible for achieveing optimal sales
• Oversees outlet stocks inventory and control
• Recommend suitable products and treatments to customers.
• Build and establish good rapport with customers.
• Cooperative with management to roll out promotion, package, event, etc

Requirement:

• At least 3 year in nail & beauty service industry
• well-groomed
• Positive attitude, persuasive, ambitious, agressive, sales-driven
• Excellent interpersonal skills and service orientated
• Excellent leadership skills to lead and motivate staff
• Able to speak English and Mandarin is an advantage to liaise with Mandarin speaking associates
• Able to work in a fast-paces environment

Responsibilities

• Develop and implement operational policies and procedures to ensure efficient daily operations
• Manage day-to-day operations, leading the operations team and department to achieve strategic goals
• Ensure organizational processes comply with legal regulations and industry standards
• Uphold and enforce health and safety guidelines across all operational activities
• Monitor employee and team performance by providing coaching, training, and constructive feedback to drive improvement
• Manage budgets, forecast financial needs, and allocate resources effectively to meet organizational objectives
• Collaborate cross-departmentally to align operational activities with company goals
• Cultivate and maintain strong relationships with vendors and suppliers to support business needs
• Negotiate contracts with suppliers and vendors to secure favorable pricing and terms
• Optimize business travel processes by securing corporate rates, automating expense reports, and ensuring compliance
• Implement quality assurance measures for products and services, monitoring production KPIs to maintain standards
• Enhance customer service quality to improve satisfaction and loyalty
• Analyze operational data to identify opportunities for process improvements and cost savings
• Manage supply chain processes including inventory, production, sales, and sourcing to ensure smooth operations
• Optimize workflows and processes to increase efficiency and reduce costs
• Monitor manufacturing processes to ensure production of high-quality products
• Oversee staffing plans, recruitment, and training to build a capable operations team
• Report regularly on operational efficiency and quality standards to senior management
• Foster innovation and productivity by facilitating effective communication across teams
• Stay updated on industry trends and best practices to continuously improve operations
• Integrate new technologies and business processes to enhance operational performance
• Maintain service operations to ensure long-term sustainability
• Develop and lead conflict-resolution programs to manage and resolve workplace conflicts effectively

Geylang Bahru /Potong Pasir

8.30am to 6pm (Mon - Fri)

Up to $5500

Responsibilities

• Execute billing, receipting, and debt management tasks.
• Monitor and clear receipting and debtor accounts; respond to queries.
• Perform General Ledger reconciliations.
• Prepare debtor schedules and compile data for reporting.
• Complete AR closing checklist.
• Track outstanding debts and overdue payment interests.
• Issue reminders/calls, prepare ageing reports and overdue payment interest letters.
• Conduct debt management reviews with business partners and users.
• Support user acceptance testing for system changes.
• Contribute to the ongoing billing automation project.
• Assist with preparatory work for S4 Hana upgrade.
• Undertake other tasks as assigned by Supervisor.
• Minimum Degree in Finance, Accounting, or a related discipline
  

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Workshop Manager

Job Description

· Build and develop customer relationships through the provision of excellent customer service and meeting client needs.

· Development of Procedures, detailed Engineering calculations, drawing and specifications.

· Ensure smooth operation of workshop and services including overseeing of workmanship, managing staff and equipment, completing required documentation and fulfilling all customer orders.

· Lead, supervise and monitor the workshop performance and customer satisfaction, take corrective measures as needed.

· Responsible for managing the workshop's income, costs and expenditure.

Requirements

· Min. 10 years’ experience in related areas, and 5 years in management level in a MNC manufacturing environment.

· University Degree in Mechanical, Electrical, Automation, Industrial Engineering, a Master or MBA program is preferred.

. Good Working Knowledge in Marine Engine overhauling Procedures

· Process-driven and able to face challenges to meet customer’s expectation on service and quality.

· Strong leadership and results oriented.

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

About Unloq:

Unloq is part of LinklogisGroup, an award-winning leader in supply chain finance. With deep expertise inserving major buyers in North America, Europe and Asia, Unloq makes tradefinancing simple across global corridors. We’ve built unique knowledge andexpertise that allows us to move faster, improve processes, and deliver smarterfinancial solutions. Our platform helps buyers unlock working capital whileenabling suppliers to get paid earlier, creating a flywheel that acceleratesgrowth for everyone.

With our purpose-builtsolutions and industry-leading technology infrastructure, we are able todeliver tangible benefits to various stakeholders in the supply chain financeecosystem with profound influence in reshaping the supply chain finance sector.We focus on providing world-class solutions for enterprises and financialinstitutions to meet their evolving business and technology needs, helping themdeliver superior user experience for their SMEs.

The Role:

Weare looking for a commercially minded Product Manager to help drive the nextphase of product growth across our trade finance and supply chain financebusiness.

TheProduct Manager will own product thinking from market needs and client problemsthrough to product design, approval, commercialisation, sales enablement,launch, adoption and performance tracking. The role requires strong productjudgement, practical trade finance experience, and the ability to work closelywith Sales, Risk, Operations, Fraud, Legal, Finance and Technology teams toconvert business opportunities into scalable, controlled and commerciallyviable products.

Thesuccessful candidate should bring strong experience in Accounts Receivable andAccounts Payable financing structures, with depth in receivables finance,factoring, buyer-led programmes and open-account trade finance.

Key Responsibilities:

Product Innovation and New Product Design

• Identify product opportunities across receivables finance,factoring, supplier finance, buyer-led financing, distributor finance andrelated open-account trade finance structures.
• Work closely with Sales, Solutions and country teams tounderstand client problems, market gaps, competitive positioning and newproduct opportunities.
• Translate business ideas into clear product constructs,including target clients, transaction flows, eligibility criteria, recoursemodel, pricing approach, operating model, controls and implementationrequirements.
• Drive the design of new product variants, programmestructures and market-specific adaptations.
• Support product roadmap planning and prioritisation based oncommercial value, client demand, operational readiness and risk appetite.

Product Governance, Risk and Policy Design

• Partner with Risk, Operations, Fraud, Legal, Compliance andFinance to design product policies, control frameworks and approval conditions.
• Prepare product papers, risk committee papers, approval notesand product governance documentation for new products or major product changes.
• Ensure product design covers key areas such as buyerobligation, supplier eligibility, invoice validation, assignment/ titletransfer, collections, dilution risk, fraud risk, dispute handling, recourse,repurchase events and operational controls.
• Work with functional partners to convert approval conditionsinto clear operating procedures and implementation checklists.
• Maintain a strong control mindset while enabling commercialgrowth and product scalability.

Product Commercialisation and Sales Enablement

• Own product commercialisation from internal approval tomarket launch.
• Run product workshops and enablement sessions for Sales,Solutions, country teams and other frontline stakeholders.
• Prepare product positioning, sales talking points, clientpitch inputs, FAQs and deal-structuring guidance.
• Support Sales and country teams on client discussions, dealqualification, pricing, product fit and programme structuring.
• Act as the product expert for assigned product areas and helpfrontline teams convert opportunities into executable transactions.

Product Performance, Revenue and Business Outcomes

• Track product performance across GTV, revenue, utilisation,pipeline, client adoption, pricing trends and portfolio growth.
• Work with Finance and business teams to understand productrevenue, margin trends, commercial performance and growth drivers.
• Identify revenue gaps, adoption issues or underutilisedproduct capabilities and propose action plans.

Cross-functional Execution

• Work closely with Product Development and Technology teams toensure product requirements are clearly defined and build priorities arealigned with business outcomes.
• Coordinate with Operations, Risk, Fraud and Legal teams toensure products are launch-ready, controlled and operationally scalable.
• Support UAT, launch planning and post-launch issue resolutionwhere product judgement is required.

Requirements:

• A minimum of 5-7 years of relevantexperience in trade finance, receivables finance, factoring, supply chainfinance, working capital finance, transaction banking or fintech.
• Strong practical understanding of Accounts Receivablefinancing, including factoring, invoice financing, receivables purchase,buyer-led receivables programmes, recourse/ non-recourse structures andcollection models.
• Good understanding of Accounts Payable and supplier financestructures, including buyer-approved payables, supplier onboarding andprogramme-based financing.
• Familiarity with key receivables finance risks and controls,including invoice validity, buyer confirmation, assignment/ title transfer,dilution, disputes, set-off, fraud risk, collections control and repurchase/recourse mechanics.
• Experience preparing or contributing to product papers, riskapproval notes, policy documents or product governance materials.
• Strong commercial mindset with ability to connect productdesign to GTV, revenue, pricing, utilisation, adoption and client outcomes.
• Comfortable working directly with Sales, country teams andfunctional partners on product positioning, client needs, deal structuring andlaunch readiness.
• Exposure to digital trade platforms, SaaS platforms, embeddedfinance, stablecoins, tokenised settlement, Web3-enabled trade flows or SC+initiatives would be an advantage.

What Success Looks Like:

• New product ideas are converted into clear, approved andlaunch-ready product constructs.
• Sales and country teams are better equipped to originate,explain and convert product opportunities.
• Product papers and approval materials are clear, commerciallygrounded and risk aware.
• Product performance is actively tracked through GTV, revenue,utilisation, pipeline and adoption.

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Company's Profile

Julian Grey's client is an established engineering firm with strong regional presence, known for delivering high-profile projects and advanced technical consulting expertise.

Key Responsibilities

• Oversee and manage daily production operations to ensure efficiency, quality, and timely delivery of outputs.
• Plan and monitor production schedules, coordinating closely with internal teams to support project and operational requirements.
• Lead and supervise production staff, ensuring optimal manpower utilisation, productivity, and adherence to performance targets.
• Ensure compliance with quality standards, technical specifications, and workplace safety regulations across all operations.
• Optimise production processes, machinery usage, and material flow to enhance operational efficiency and effectiveness.
• Monitor production progress, maintenance of equipment, and prepare reports to support management decision-making.

Requirements

• Diploma or Degree in a relevant discipline.
• At least 5 years of relevant experience in a production or manufacturing environment.
• Prior experience in a supervisory or leadership capacity.
• Strong understanding of fabrication or manufacturing processes and workflow planning.
• Familiarity with production equipment, machinery operations, and maintenance practices.
• Knowledge of quality control standards and inspection processes.
• Good understanding of workplace safety practices and compliance requirements.
• Basic ability to interpret technical drawings or plans; familiarity with design or production software is an advantage.
• Comfortable working in a production or yard-based environment.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Marie @ 8043 9947
Shortlisted candidates will be notified
Marie Xie
Reg No. R1103987
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey's client is an established engineering firm with strong regional presence, known for delivering high-profile projects and advanced technical consulting expertise.

Key Responsibilities

• Support the Project Manager in overseeing and coordinating on-site construction activities for structural steel works.
• Ensure compliance with workplace safety standards and enforce proper safety procedures across site operations.
• Conduct routine safety briefings and monitor adherence to safety regulations among site personnel.
• Assist in planning and reviewing construction methodologies for steel structure fabrication and installation, including sequencing and feasibility considerations.
• Track project progress to ensure timely delivery in accordance with project schedules and regulatory requirements.
• Provide regular updates to stakeholders on site progress, key milestones, and potential issues.
• Coordinate and manage project resources such as manpower, equipment, and materials to support smooth project execution.
• Carry out additional duties as assigned in line with project needs.

Requirements

• Minimum Diploma in Engineering or a related discipline.
• At least 5 years of relevant experience in structural steel or steel structure construction within Singapore.
• Comfortable working on-site and travelling across project locations when required.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Victoria @ 8887 7742
Shortlisted candidates will be notified

Victoria Siew
Reg No. R25158665
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568 

Position Summary

The General Manager is responsible for overseeing the overall operations and business development of the company. The role focuses on ensuring efficient service delivery, maintaining customer relationships, driving business growth, and implementing operational strategies to enhance productivity and service quality.

Key Responsibilities

1. Strategic Planning and Business Development

• Develop and execute business strategies to achieve the company's growth objectives.
• Identify new business opportunities and expand the company's customer base.
• Build and maintain relationships with clients, business partners, and key stakeholders.
• Monitor market trends and industry developments to improve competitiveness and service offerings.

2. Operations Management

• Oversee daily operations to ensure effective deployment of manpower and resources.
• Establish and implement operational policies, procedures, and service standards.
• Monitor project execution and ensure contractual obligations are fulfilled.
• Resolve operational challenges and implement continuous improvement initiatives.
• Coordinate with supervisors and site personnel to optimize productivity and efficiency.

3. Customer and Contract Management

• Manage key accounts and maintain strong customer relationships.
• Conduct regular meetings with clients to ensure service quality and customer satisfaction.
• Address customer concerns and oversee timely resolution of operational issues.
• Participate in contract negotiations, renewals, and service enhancement initiatives.

4. Quality Assurance and Compliance

• Ensure all cleaning services are performed according to established quality standards.
• Monitor compliance with workplace safety requirements and industry regulations.
• Implement quality control procedures and service performance reviews.
• Promote continuous improvement and operational excellence across all service sites.

5. Procurement and Resource Planning

• Oversee procurement and utilization of cleaning equipment, machinery, and consumables.
• Evaluate suppliers and coordinate procurement activities to support operational requirements.
• Ensure optimal use of resources and inventory to support service delivery.