Total 125 Manager job vacancies in Selangor

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

We are looking for a General Manager, Malaysia to spearhead YouTrip's entry and growth in the Malaysian market, owning the full P&L, strategy and execution of YouTrip in Malaysia. 

Reporting to the Chief Operating Officer of YouTrip, this will be an exciting and rare opportunity for candidates with strong entrepreneurial spirit to work closely with the C-Suite & Leadership team to explore, launch, and grow our business in Malaysia. This role is pivotal in shaping YouTrip's presence in a new market — from conducting foundational market research and navigating the licensing landscape, to building a high-performing local team and driving commercial growth.

You Will

• Explore and evaluate market opportunities and competitive landscape in Malaysia
• Assist in the licensing and regulatory workstream, working closely with the Legal & Compliance team to manage submissions to relevant authoritiesLead and own the business growth and P&L of Malaysia, through the ownership strategic roadmap of the business
• Own the product roadmap for Malaysia together with Product & Engineering to identify big bets and localisation opportunities specific to the Malaysian market
• Drive business growth by leading bespoke marketing campaigns and striking marquee partnership deals tailored to the Malaysian market
• Develop a deep understanding of the fintech landscape in Malaysia and constantly identify new business growth opportunities
• Build, lead, and develop a high-performing local leadership team in Malaysia
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional and/or cross-country initiatives for business growth

• Entrepreneurial Self-starter & Hustler - You are not afraid to get your hands dirty with a "whatever it takes" mindset and no job is too little for you. You strive for the best in everything you do, and understand the importance to influence your team to do the same to push for performance in a high paced environment
• Experienced Commercial Leader - You have at least 10 years of senior team leadership roles in a fast-paced environment, and proven track record in multiplying business revenues. Experience in Consumer Products and/or Marketing in Malaysia are preferred. Experience in Fintech or Financial Institutions space (B2C and/or B2B) will be a strong plus
• Market Entry & Research Expert - You have hands-on experience leading market entry initiatives, including structuring and executing market research frameworks, synthesising competitive intelligence, and translating insights into actionable go-to-market strategies. Prior experience launching a product or business in Malaysia is a strong advantage
• Licensing & Regulatory Navigator - You have working knowledge of Malaysia’s financial services regulatory environment, including familiarity with BNM’s licensing frameworks (e.g. Payment Services Act or its equivalent). You are comfortable engaging regulators, managing licensing submissions, and coordinating with legal and compliance teams to navigate complex approval processes
• Consumer Behavior Expert - You may not come from a research background but you believe in your cultural understanding of consumer preferences in Malaysia, backed by market insights, to localise our product and GTM strategy in Malaysia
• Travel and Payment Enthusiast - Nothing is more important than being passionate about the industry that we will be about to build together! Look forward to hearing your travel stories

Responsible for supporting top management and Country ESH in driving ESH and security excellence through strategy development, culture building, and implementation of corporate best practices at the Bukit Raja site.

The role ensures compliance with legal and regulatory requirements, promotes Behavior Based Safety and Sika minimum standards, and acts as Management Representative to maintain the Sika Management System in accordance with ISO 9001, ISO 14001, and ISO 45001 standards.

EHS Strategy and Program Implementation

• Develop and implement EHS and security strategies aligned with corporate and regional initiatives to ensure compliance with industry standards across the Bukit Raja site.

• Work closely with Country ESH, QA, and Compliance teams to deploy new programs, best practices, and initiatives across Sika Malaysia sites, ensuring effective communication at all organizational levels.

Policies, Management Systems and Documentation

• Develop, review, and update EHS policies, procedures, and guidelines in accordance with corporate standards and regulatory requirements.

• Manage and coordinate periodic reviews of the Sika Management System and ensure proper implementation of standardized procedures in collaboration with the QA department.

• Ensure that only approved and controlled documents are used across the organization.

Audits, Risk Management and Corrective Actions

• Coordinate and lead internal and external EHS audits, ensuring timely follow up and closure of non-conformities and audit findings.

• Conduct regular safety walks, risk assessments, and internal EHS and security audits to identify hazards and implement appropriate mitigation measures.

• Work with site leadership and cross functional teams to implement corrective and preventive actions.

Training and Awareness

• Develop and deliver EHS and security training programs for employees at all levels, including management, to promote compliance and strengthen the EHS culture
  Coordinate training programs related to quality, environmental, safety, and health requirements for relevant staff.

Incident Management and Reporting

• Lead investigations into EHS incidents, accidents, near misses, and other safety related events.

• Conduct root cause analysis, implement corrective actions, and prepare detailed investigation reports.

• Ensure timely reporting to management, authorities, and group functions as required, while supporting other Sika Malaysia sites when necessary.

Performance Monitoring and Compliance

• Monitor EHS performance through corporate or country defined KPIs and metrics.

• Oversee the reporting system including SpheraCloud and drive corrective actions based on leading and lagging indicators.

Supplier and Contractor Management

• Collaborate with Procurement to evaluate the EHS performance of suppliers and contractors, ensuring compliance with company standards throughout the supply chain.

Regulatory Compliance and External Liaison

• Ensure compliance with all relevant EHS laws, regulations, and standards.

• Liaise with consultants, statutory bodies such as DOE and DOSH, and certification bodies on matters related to Quality, Environmental, Health, and Safety compliance

Continuous Improvement

• Drive continuous improvement initiatives to strengthen EHS, security, and QA processes, fostering a culture of accountability, safety, and continuous learning across Sika Malaysia sites.

The After Sales Service Manager is responsible for driving the strategic direction and operational excellence of the after-sales service function. This role encompasses the development and execution of comprehensive service strategies, team leadership, and cross-functional collaboration to ensure superior customer satisfaction and business performance.

**Key Responsibilities:**

• Develop and execute after-sales service strategies, including service network optimization, quality assurance, spare parts management, warranty program administration, and customer loyalty initiatives.
• Lead, mentor, and manage service teams to consistently achieve service level agreements and performance targets.
• Monitor and enhance customer satisfaction through key metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, while implementing effective complaint resolution protocols.
• Collaborate with sales, marketing, and logistics departments to align after-sales operations with organizational business objectives.
• Oversee budgeting and financial management for service operations to optimize resource allocation and profitability.
• Ensure full compliance with Bosch regulations, industry standards, safety requirements, and quality control procedures.
• Conduct comprehensive analysis of service data to identify operational trends, implement process improvements, and minimize downtime and recurring issues.
• Cultivate and maintain strategic relationships with key service partners and network providers to enhance service delivery capabilities and resolve escalated customer concerns.
• Generate detailed performance reports on service metrics, including critical KPIs such as average service time, rejection rates, and after-sales revenue generation.

Get to Know the Team

You will join the Sales Operations team, where we partner with Commercial and Product teams to design sales processes across Southeast Asia.

We build commercial infrastructure — combining process design, data insights, and sales tools to improve selling effectiveness, increase revenue predictability, and accelerate growth.

We invite you to join us in creating value for our users, drivers, merchants and advertising partners, while driving Southeast Asia forward by creating economic empowerment for everyone.

Get to Know the Role

You will design and implement Sales Incentive Plans across Grab Sales Teams in APAC markets.

You will work with People Rewards, HR, Regional and Country Sales Leadership, and Country Sales Operations teams to align Sales Incentive Plans with business objectives.

We are looking for someone who can design sales compensation structures, analyze business metrics, and manage implementation projects across multiple countries.

This role will report to the Senior Manager, Sales Operations and is fully onsite at our Petaling Jaya's office

The Critical Tasks You Will Perform

You will:

• Design and implement sales compensation plans across APAC markets, including plan structure, simulations, training materials, participant support, attainment calculations, and payout management
• Track and analyze sales compensation plan results, using data to ensure alignment with business goals and market practices, partnering with Data Analytics teams on metric tracking
• Align target setting processes with sales incentive quotas and policies, working with local Commercial leaders and sales operations teams
• Improve operational workflows, streamlining compensation processes and providing program updates to leadership
• Ensure process compliance and controls, working with senior management and stakeholders across functions to implement new processes and improve existing ones
• Coordinate with People Rewards team on governance and controls when launching and administering sales compensation plans

Strategic & Governance Leadership

• Define and deploy the regional Quality & Food Safety (QFS) strategy, governance framework, and annual operating plan in alignment with global QFS standards.
• Lead regional QFS performance governance, KPI management, and harmonization of quality systems and practices across all sites.
• Ensure effective implementation and compliance of QMS/FSMS and relevant certifications across all SSEA operations, in line with global policies, internal procedures, and regulatory requirements.

Digital Quality & Modernization

• Lead the regional rollout of digital QMS/FSMS solutions, including LIMS, SPC, real-time monitoring tools, and digital dashboards.
• Oversee data integrity, analytics capability, and digital maturity across sites, OEMs, and tollers.
• Drive adoption of innovative QFS technologies and global best practices to enhance efficiency and decision-making.

Risk, Crisis & Regulatory Leadership

• Govern the regional crisis and product recall management framework, ensuring preparedness, cross-functional coordination, and timely escalation.
• Monitor regulatory developments, assess business impact, and ensure proactive compliance actions.
• Act as the regional representative to regulatory authorities, including participation in inspections and external engagements.

OEM, Toller & Supplier Governance

• Define and oversee the regional framework for OEM and toller QFS governance, including risk assessment, certification oversight, performance monitoring, and continuous improvement.
• Lead the annual OEM/toller audit program, including escalation management and corrective action governance.
• Strengthen supplier QFS performance in close collaboration with Procurement and Operations teams.

Regional Performance & Continuous Improvement

• Lead regional QFS audits across factories, warehouses, OEMs, and tollers, ensuring robust follow-up and systemic improvement.
• Drive continuous improvement initiatives to reduce complaints, incidents, and non-conformities through strong root-cause analysis and preventive systems.
• Build a strong quality culture and customer-centric mindset across the region.
• Lead regional laboratory management and validation programs, ensuring reliable test data, efficient lab operations, and full SHE compliance.
• Manage the regional QFS budget, operating expenses, and CAPEX initiatives, including business case development and value realization.
• Lead QFS design for new projects and actively support R&D initiatives from a prevention and risk management perspective.

Leadership & People Development

• Build regional capability through coaching, structured training, and capability uplift programs for site QFS leaders and teams.
• Lead talent development, succession planning, and competency frameworks within the regional QFS function.
• Set objectives, allocate resources, manage performance, and foster a high-performance, collaborative regional team.