Total 6,174 Senior Executive job vacancies

Job Responsibilities

1. E-Commerce Platform Management

• Manage the daily operations and maintenance of e-commerce platforms such as Shopee, Lazada, TikTok, Redmart, Fariprice online and other online marketplaces.
• Handle product listings, delistings, pricing updates, inventory management, and product content optimization.
• Ensure all product information, descriptions, images, specifications, and promotional details are accurate and up to date.

2. Order Processing & Customer Service

• Process and monitor customer orders to ensure timely and accurate fulfilment.
• Coordinate with warehouse and logistics teams to arrange shipments and track delivery status.
• Handle customer enquiries, complaints, and after-sales service issues professionally.
• Communicate with customers through phone calls, emails, WhatsApp, and marketplace chat platforms.

3. Inventory & Logistics Coordination

• Monitor inventory levels and coordinate replenishment to prevent stock shortages or overstock situations.
• Liaise with suppliers, warehouse teams, and logistics partners to ensure smooth order fulfilment.
• Manage returns, exchanges, and exception orders efficiently.

4. Sales & Marketing Support

• Assist in planning and executing promotional campaigns, online sales events, and marketing activities.
• Monitor campaign performance and provide recommendations for improvement.
• Collaborate with the design and marketing teams to prepare product images, promotional materials, and campaign content.

5. Data Analysis & Reporting

• Track and analyse sales performance, website traffic, conversion rates, and customer behaviour.
• Prepare regular operational and sales reports for management review.
• Provide data-driven recommendations to improve sales performance and operational efficiency.

6. Cross-Functional Coordination

• Work closely with sales, marketing, customer service, warehouse, and logistics teams.
• Support process improvement initiatives to enhance operational efficiency.
• Perform any other duties and responsibilities assigned by management.

Join our team for a dynamic role with an outsourced project. We are seeking a detail-oriented and organized individual to support the planning, coordination, and administration of staff engagement initiatives, events, operational processes, procurement activities, and internal communications.

Key Responsibilities:

Event & Logistics Coordination

• Coordinate and support the end-to-end planning and execution of internal and external events, engagement sessions, townhalls, awards ceremonies, leadership dialogues, and other organizational initiatives.
• Liaise with venues, event management companies, caterers, and other vendors to coordinate bookings, event requirements, delivery timelines, and on-site arrangements.
• Coordinate logistical requirements including venue setup, registration, seating arrangements, event materials, refreshments, and participant experience.
• Conduct site visits and pre-event checks where required to ensure readiness of venues and event setups.
• Provide on-site event support and assist with post-event follow-up activities.

Participant & Stakeholder Management

• Manage participant administration including invitations, RSVP tracking, reminders, attendance monitoring, withdrawals, and replacements.
• Maintain accurate participant records and trackers to ensure balanced representation and effective engagement across different staff groups.
• Coordinate closely with internal stakeholders to ensure timely updates and smooth participant management.
• Monitor attendance trends and proactively flag potential issues or gaps.

Procurement & Vendor Administration

• Support procurement activities in accordance with organizational policies and procurement guidelines.
• Prepare procurement documentation including quotations, comparative pricing schedules, purchase requests, and supporting records.
• Coordinate with vendors to obtain quotations, invoices, specifications, and required documentation.
• Maintain procurement trackers and monitor approval status, purchase orders, invoice submissions, and payment follow-ups.
• Support procurement close-out activities, invoice verification, and proper filing of procurement records for audit purposes.

Session Administration & Reporting

• Prepare session materials including attendance sheets, discussion materials, seating plans, workshop supplies, and presentation materials.
• Attend meetings, workshops, and engagement sessions to capture discussion points, action items, and key outcomes.
• Compile meeting notes and prepare post-session summaries for stakeholders.
• Collect, consolidate, and analyze participant feedback to identify key themes, insights, and areas for improvement.
• Prepare reports and presentation materials to support decision-making and continuous improvement initiatives.

Knowledge Management & Records Maintenance

• Maintain organized and up-to-date records, trackers, reports, meeting notes, SOPs, participant databases, and project documentation.
• Ensure documents are properly stored, version-controlled, and easily retrievable.
• Support onboarding activities by maintaining accessible and updated knowledge resources.
• Identify opportunities to improve filing systems, tracking processes, and information management practices.

Communications Administration

• Monitor and manage shared email inbox, routing enquiries to relevant stakeholders and tracking follow-up actions.
• Support the dissemination of approved internal communications, announcements, electronic mailers, and intranet updates.
• Coordinate with stakeholders to obtain approved content and communication clearances.
• Provide basic formatting and administrative support using PowerPoint, Canva, and related digital tools.

Requirements:

• Diploma or GCEA Level qualification from a recognised institution
• Minimum 3to 5 years of relevant working experience in administrative support, event coordination, stakeholder coordination, procurement support or related operational roles. 
• Strong communication and stakeholder management skills.
• Good project coordination, time management, and multitasking abilities.
• Organised and detail-oriented, with experience in managing records, documentation, and trackers.
• Proficient in Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, Zoom, and other digital collaboration tools.
• Familiar with AI tools such as ChatGPT, Claude, or similar applications to support productivity and administrative work.
• Familiarity with government procurement processes and quotation management is an advantage.

Key Attributes

• Proactive and takes ownership of tasks and follow-ups.
• Strong coordination and organisational skills.
• Able to engage stakeholders professionally and tactfully.
• Clear communicator with good follow-through.
• Comfortable using digital and AI tools to improve productivity.
• Able to identify issues and propose practical solutions.
• Reliable and adaptable in a fast-paced environment.

Job Type: Full-time, Contract

Contract Period: 24months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore169037

Procurement Duties

• Source, evaluate, and negotiate with suppliers and vendors to obtain competitive pricing and quality services/products.
• Prepare and process purchase requisitions, purchase orders, and quotations.
• Monitor delivery schedules and ensure timely procurement of materials and services.
• Liaise closely with internal departments, suppliers, and logistics providers to ensure smooth procurement operations.
• Maintain accurate procurement records, vendor databases, and documentation.
• Conduct market research to identify new suppliers and cost-saving opportunities.
• Ensure procurement activities comply with company policies and procedures.
• Support inventory monitoring and stock control where required.

Administrative Duties

• Provide general administrative and operational support to the team.
• Handle filing, documentation, and record management.
• Coordinate office supplies, courier services, and general office maintenance.
• Assist in preparing reports, presentations, and internal documentation.
• Support scheduling of meetings and coordination with external stakeholders.
• Perform any other ad-hoc duties assigned by management.

Requirements

• Diploma or Degree in Business Administration, Supply Chain, Procurement, Maritime Studies, or related disciplines.
• Minimum 2–5 years of relevant working experience in Procurement and Administration.
• Candidates with majority of their experience in Procurement are highly preferred.
• Prior experience in the Marine and Offshore industry will be a strong advantage.
• Familiarity with procurement processes, vendor management, and purchasing documentation.
• Strong negotiation, communication, and coordination skills.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Able to work independently, multitask, and meet deadlines in a fast-paced environment.
• Meticulous, organized, and a strong team player.

Preferred Profile

• Experience dealing with marine equipment, offshore vendors, or shipyard-related procurement.
• Knowledge of ERP or procurement systems is advantageous.
• Candidates who are resourceful and commercially aware will be highly regarded.

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Roles & Responsibilities

· Singapore Corporate Income Tax

Computing and filing of clients’ estimated chargeable income;

Examining audit work papers or clients’ management documents and audited/management reports to ascertain the clients’ chargeable income;

Using tax software to input data;

Completing income tax returns online and its filing thereafter;

Attending to IRAS’ queries and drafting a reply for the client’s approval;

Withholding tax compliance;

Advise on corporate income and withholding tax matters;

Handle ad-hoc duties such as due-diligence, tax provisions preparation, attending to tax audits and advisory (including restructuring, cross-border issues and transfer pricing) matters and attending to auditors’ queries on tax related matters.

· Individuals, partnerships and trusts Income Tax

Determining the assessable income using tax software;

Completing tax returns online at IRAS’ portal and its filing thereafter;

Meeting with clients and

Advise on income tax matters

· Goods and Services Tax

Knowledge of GST is an advantage but experience is not necessarily required;

Computing and filing GST F5 quarterly returns;

Application for GST registration and deregistration and

Advising on GST matters.

· Property Tax and Stamp Duties

Basic knowledge. Experience not required and

General advisory.

· General matters

Able to work in a team setting;

Able to write concisely using letters or e-mails;

Able to work in a moderately fast environment;

Have an interest in updates in accounting standards and

General administrative work

As a Sales Executive, you will begin your journey as a vital support to our sales team, focusing on coordination, client engagement, and operational efficiency. In this foundational role, you’ll gain hands-on experience with our sales processes, customer needs, and internal systems—setting the stage for a future transition into an outdoor, client-facing sales position.

Reporting directly to the Sales Director, you will play a key role in maintaining seamless sales operations and building relationships with customers. Over time, you’ll be groomed to take on greater responsibilities in the field, developing into an Outdoor Sales Executive who will directly manage client portfolios and drive business growth through on-site engagement.

Phase 1 – Internal Sales & Coordination Responsibilities:

Sales Operations Support

• Assist the sales team in scheduling, preparing sales documents, and managing internal communications.
• Coordinate with logistics, customer service, and product teams to ensure smooth order fulfilment.

Customer Engagement

• Support client interactions through phone and email, helping to maintain strong relationships and ensuring timely follow-ups.
• Join senior team members in selected client meetings to observe and learn relationship management practices.

Order & Resource Management

• Process incoming sales inquiries and orders accurately using our internal systems.
• Manage the availability of sales materials, samples, and presentation tools needed by the sales team.

After-Sales Support

• Handle customer feedback and minor issues, working closely with relevant departments for swift resolution.
• Track post-sale interactions and follow up on service satisfaction.

Data & Process Improvement

• Maintain accurate records of customer data and sales activities.
• Suggest ways to streamline internal sales processes based on your daily workflow.

Phase 2 – Transition to Outdoor Sales:

Upon demonstrating strong performance, understanding of our products/services, and relationship-building capabilities, you will be progressively introduced to:

• Managing a personal client portfolio and conducting in-person client visits.
• Presenting solutions and closing deals face-to-face in your assigned territory.
• Developing new leads through field activities, referrals, and site visits.
• Representing the company at client locations, industry events, and on-site product demos.

Roles & Responsibilities

· Singapore Corporate Income Tax

Computing and filing of clients’ estimated chargeable income;

Examining audit work papers or clients’ management documents and audited/management reports to ascertain the clients’ chargeable income;

Using tax software to input data;

Completing income tax returns online and its filing thereafter;

Attending to IRAS’ queries and drafting a reply for the client’s approval;

Withholding tax compliance;

Advise on corporate income and withholding tax matters;

Handle ad-hoc duties such as due-diligence, tax provisions preparation, attending to tax audits and advisory (including restructuring, cross-border issues and transfer pricing) matters and attending to auditors’ queries on tax related matters.

· Individuals, partnerships and trusts Income Tax

Determining the assessable income using tax software;

Completing tax returns online at IRAS’ portal and its filing thereafter;

Meeting with clients and

Advise on income tax matters

· Goods and Services Tax

Knowledge of GST is an advantage but experience is not necessarily required;

Computing and filing GST F5 quarterly returns;

Application for GST registration and deregistration and

Advising on GST matters.

· Property Tax and Stamp Duties

Basic knowledge. Experience not required and

General advisory.

· General matters

Able to work in a team setting;

Able to write concisely using letters or e-mails;

Able to work in a moderately fast environment;

Have an interest in updates in accounting standards and

General administrative work

Job Description

Manage tender projects and on-going projects

• Prepare contract documents, and take-off measurement,
• Provide cost estimate and tender submission
• Prepare project cash flow forecast
• Monitor project budget and costing
• Submission of main contract progress claims and variation orders
• Liaise with Consultants and developers on progress payments and VO matters
• Procurement including preparation of tender documents, call quotations and evaluate tender submissions
• Negotiate with sub-contractors and suppliers, and make recommendations of award
• Prepare contract documents for sub-contractors and suppliers
• Evaluate suppliers/sub-contractors progress payments
• Evaluate and verify sub-contractors variation orders
• Settlement of final accounts

Requirements

• Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.
• 5 years of working experience in the related field

About the Role

Karpenko Gymnastics Academy (KGA) is looking for a proactive and hands-on Human Resource Generalist to support our growing operations across multiple gym locations in Singapore.

This role is ideal for an HR professional who enjoys being involved in the full spectrum of Human Resource functions, including recruitment, onboarding, employee relations, payroll support, work pass administration, HR compliance and staff engagement.

You will work closely with management, operations and coaching teams to ensure smooth day-to-day HR operations while supporting the company's growth plans. The successful candidate will play an important role in maintaining HR compliance, strengthening employee engagement and supporting workforce planning across the organisation.

Key Responsibilities

Recruitment & Talent Acquisition

• Manage end-to-end recruitment activities, including job postings, candidate screening, interview coordination and reference checks.

• Conduct interviews and support hiring managers throughout the recruitment process.

• Prepare employment contracts, offer letters and onboarding documentation.

• Coordinate employee onboarding and orientation programmes.

Work Pass & MOM Administration

• Manage Employment Pass (EP), S Pass and Work Permit applications, renewals, issuance, cancellations and related matters.

• Liaise with the Ministry of Manpower (MOM), ICA and relevant government agencies regarding employment-related matters.

• Monitor work pass expiry dates, quotas and regulatory requirements.

• Ensure compliance with MOM regulations, Employment Act requirements and company policies.

• Manage MyCareersFuture job advertisements and support Fair Consideration Framework (FCF) requirements where applicable.

HR Operations & Administration

• Maintain accurate employee records and HR documentation.

• Administer leave, attendance, timesheets and employee data.

• Support monthly payroll preparation and verification.

• Prepare HR letters, reports and employment-related documentation.

• Ensure proper filing and record retention of HR documents.

Employee Relations & Engagement

• Serve as a point of contact for employee enquiries and HR-related matters.

• Support employee engagement initiatives and staff welfare programmes.

• Assist with performance management, disciplinary matters and employee feedback.

• Promote a positive, professional and collaborative workplace culture.

Learning & Development

• Coordinate internal and external training programmes.

• Maintain training records and monitor compliance requirements.

• Support employee development and succession planning initiatives.

HR Compliance & Reporting

• Support internal audits and HR compliance reviews.

• Monitor HR metrics, manpower reports and workforce trends.

• Prepare reports for management and assist with manpower planning activities.

• Ensure adherence to company policies and statutory requirements.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration or a related discipline.

• Minimum 2 to 3 years of relevant HR experience in Singapore.

• Good understanding of Singapore Employment Act and MOM regulations.

• Hands-on experience handling Employment Pass, S Pass and Work Permit matters.

• Experience in recruitment, onboarding and HR administration.

• Familiarity with MOM EP Online, MyCareersFuture and related government portals.

• Experience in payroll administration and leave management will be an advantage.

• Proficient in Microsoft Office applications.

• Strong communication, interpersonal and organisational skills.

• Ability to work independently and manage multiple priorities.

Preferred Attributes

• Strong attention to detail and accuracy.

• Positive attitude and willingness to learn.

• Resourceful and proactive in problem-solving.

• Comfortable working with employees across different departments and locations.

• Ability to handle confidential information professionally.

• Experience in the education, sports or service industry will be an advantage.

Working Locations

• Orchard

• Katong

• Serangoon

Travel between locations may be required.

Benefits

• Annual Leave

• Medical Benefits

• Training and Development Opportunities

• Career Progression Opportunities

• Supportive and Collaborative Work Environment

Roles and Responsibilities:

•  Ensure timely submission of process deliverables, including PFDs, P&IDs, hydraulic profiles, equipment sizing, HAZOP study reports, etc

•  Lead in the P&ID (Piping and Instrumentation Diagrams) drawings submissions utilizing Bentley OPPID, PFD (Process Flow Diagrams), and mass balance calculations

•  Lead in RO Membrane design selection and process.

·   Participate and coordinate in HAZOP (Hazard and Operability) studies for the overall plant and its systems/sub-systems.

•  Integrate equipment and material capabilities to meet process module and technology specifications.

•  Taking the lead in discussion with clients on planning and execution of the testing and commissioning for successful project completion.

•   Analyze and review current processes to streamline them for improvement, productivity enhancement, sequence optimization, unit improvement, and troubleshooting of the plant during testing and commissioning.

•   Attend technical meetings with clients, vendors, sub-contractors, and internal project teams.

•  Collaborate with various disciplines engineers to ensure all interfacing issues are aligned and resolved to mitigate engineering rework.

·   Any other ad-hoc engineering duties to support the Project Manager for successful execution of the project.

Job Description

• Position: Outdoor Sales Executive   
• Well Established Singapore Based Industrial Chemicals Manufacturing MNC
• Working Hours: Monday – Friday (8:30am – 6:00pm)  
• Salary (commensurate with experience): Up to $2,200 + Commission + Performance Bonus
• Entitled to Monthly Car Allowance of $1,000 (Subjected to Changes)
• Working Location: Woodlands
• Outpatient Medical & Group Medical Insurance Provided
• Duration: Permanent
• Industry: Industrial Chemicals Manufacturer and Distributor
• No Experience Required

MainResponsibilities:

• Creating sales leads to pursuing new clients through referrals, business directories and even cold calling.
• Follow up on sales leads that might be generated by other employees or departments within the company.
• Regularly call or visit existing clients to ensure that they are still happy with using the product or services and to explain new products and services as they are made available.
• Ensure customer satisfaction, retention and maintenance of sales accounts.

Requirements:

• Minimum GCE “O” Level.
• No prior experience is required as on the job training will be provided.
• Possess a valid Class 3 driving license with your own vehicle.
• Prior experience in the chemical industry will be an added advantage.

Email to: henry.heng@ascension-sg.com for more information.

***Please be assured that we do not charge candidates any referral fees, nor do we require them to enter into any contractual obligations. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 25C2861

• MNC Company

• Basic $4000 - $4600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Kallang

• Working day: Monday to Friday

• Working hours: 9am to 6.15pm
  

Job Responsibilities:

• Role: Combine data analysis and marketing leadership to build the foundational datasets and insights that drive sales analysis and market development using Microsoft, SAP, and Keyence software.

• Objective: Build and maintain the datasets and reports that define sales direction; turn those data-driven insights into targeted marketing and sales actions and guide and execute those initiatives.

• Marketing scope: Lead integrated B2B marketing activities — promotional planning, lead generation, and sales enablement — and guide the marketing team toward measurable growth.

• Other ad hoc duties as assigned.

Job Requirements:

• Minimum Bachelor's Degree in Marketing, Business and Engineering or related field with minimum 3 years professional marketing experience (B2B preferred).

• Proficiency in Excel and Power BI or Tableau; experience building reports and dashboards.

• Knowledge of Power Automate is a plus.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

  
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well established company
• Basic $ 3000 - $ 3300 + Variable Bonus
• Excellent Welfare and Benefits + Career Progression
• Working location: Changi
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Export coordination of air freight shipments.
• Preparing Documents and submitting to Singapore Customs.
• Respond to phone, e-mail, or faxed and requests from clients, agents or outside sales representatives.
• Handle bookings for consignee routed cargo as requested by our agents, shippers.  
• Coordinate pickups and provide timely quotes for inland.
• Obtaining estimated costs for unusual cargo such as oversize, dangerous goods and perishables. Follow up on cargo arrival at destination for pending inland arrangements.
• Assist in any service requests from customers or agents as required by the line managers in the Air Freight Department.
• Manages difficult customer situations. 
• Responds promptly to customer needs. 
• Solicits customer feedback to improve service.   
• Responds to requests for service and assistance professionally. 
• Speaks clearly and persuasively in positive or negative situations. 
• Listens and gets clarification. Responds well to questions. 
• Writes clearly and informatively. 
• Contributes to building a positive team. 
• Follows policies and procedures. 
• Completes administrative tasks correctly and on time. 
• Supports organization's goals and values. 
• Other competencies may be required according to assignments

Job Requirements:

• Possess minimum Diploma in Logistics or equivalent discipline
• Min 1 year of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company

• Basic $3800 - $4300 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Tuas (Company Transport Provided)

• Working hours: Monday to Friday (8am - 5pm)
  

Job Responsibilities:

TRANSACTION PROCESSING:

• Check matching of suppliers invoice, purchase order (PO) and purchase requisition (PR).

• Prepare sales invoices and process receipts.

• Check all invoices for proper authorisation according to the financial regulations before processing payment.

• Prepare payment vouchers and cheques.

• Prepare journal entries / vouchers.

• Preparing of monthly bank reconciliations.

• Check major supplier statements and accrue expenses for goods received without invoice.

• Account coding of invoices for recognition of expenses/assets.

• Comparisons on estimated revenue / charges against actual (Vendors).

• Managing staff leave records and staff expenses claims.

MAINTENANCE OF ACCOUNTING RECORDS:

• Data input / verification.

• Update accounting database (NAV).

• Reconcile database maintained in different modules.

• Maintain fixed assets register.

REPORTING:

• Monthly financial statements.

• Supplementary reports and schedules.

• Reconciliation of creditors’ statement of accounts.

• Dealing with auditors on financial audit and preparation of audited financial statements.

TAX PROCESSES:

• GST preparation and filing.

• Working with tax agent on corporate tax computation and relevant schedules.

• Assist on IRAS tax query if there is any.

Job Requirements:

• Possess minimum Diploma in Accounting/Finance.

• Possess minimum 3 years’ experience in finance/accounting field.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a proactive and customer-focused Customer Care Executive to manage client accounts, strengthen customer relationships, improve retention, and identify opportunities for upselling and cross-selling. The ideal candidate will act as the primary point of contact for customers, ensuring a positive customer experience while supporting revenue growth and long-term customer loyalty.

Key Responsibilities

Account Management

• Serve as the primary contact for assigned customer accounts.
• Build and maintain strong, long-term relationships with customers via F2F interaction.
• Understand customer needs, business goals, and challenges to provide appropriate solutions.
• Conduct regular follow-ups and account reviews to ensure customer satisfaction.

Customer Retention

• Monitor customer engagement to identify retention risks.
• Proactively address concerns and resolve complaints to prevent churn.
• Gather customer feedback and recommend improvements to services and processes.
• Maintain high levels of customer satisfaction and loyalty.

Upselling& Cross-Selling

• Identify opportunities to upsell additional products, services, or upgrades.

Customer Support & Administration

• Respond to customer inquiries via phone, email, chat, or other channels.
• Follow up on contract renewals, negotiate on Price Increases, service package and other account related activities.  
• Maintain accurate customer records in our in-house system
• Ensure compliance with company policies and service standards.

Requirements

• Customer Service, Call Centre and Sales Administration experiences preferred
• Proficient in Google Applications and good computer/IT literacy
• No prior experience required (On-The-Job training will be provided)
• Positive communication skills and customer service-oriented
• Good work ethic standards, independent and a team collaborator
• High resilience and composure (Handle complaints and unpleasant customers)
• Strong multi-tasking, analytical and meticulous abilities
• Pro-active and adaptable in a fast-paced volatile environment