Total 2,117 Senior Executive job vacancies

• Duration: 1 Year (renewable subject to performance)
• Location: East (Changi Airport)
• Working Hours: Mon-Fri (office hours)
• Salary Range: UP $3,500

Job Scope:

Account Management Senior Associate (Beauty & Wellness) - Manage client relationships, drive revenue growth, and provide exceptional customer service

1. Merchant Acquisition

·         To lead merchant acquisition efforts including prospecting, negotiating and development of necessary promotions

·         To own end-to-end merchant onboarding process up to contracting and/or renewals

2. Account Management

·         In charge of sales targets of merchants under your care and is the primary contact for your merchants.

·         Continually review performance of your merchants, work with them to strategically conceive new business ideas to grow sales which may include range expansion, marketing, partnerships etc.

·         Maintain good relationship and provide value add to your partners for long term collaboration.

3. Business and operations

·         Responsible for merchant level performance analysis and supporting monthly business reporting activities.

·         Resolve any merchant operations issues related to publication, orders, logistics and payments in a timely and effective manner

·         Work cross function with internal stakeholders and other departments to drive sales growth

4. Profitability

·         Responsible for merchants CM 

·         Any new ideas to drive sales

Key Performance Measurements include:

·         CM Performance

·         Sales Performance

·         Merchant/Brand Acquisition

·         Product Range Expansion

·         First-to-Launch or Exclusive Brands / Products / Concepts introduced

·         Merchant Satisfaction

·         New Business Development Ideas & Implementations

Requirements:

·         Degree Holder with at least 1-3 years of relevant experience

·         Business Development, eCommerce and / or marketplace experience is necessary

·         Strong industry networks and contacts in the relevant industry will be preferred

·         Good communication skills, both written and presentation

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform -GO Mobile https://sg.persolgo.com/job/apply/16015

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Role Overview

This is a 6-month contract with a potential to convert to full-time for the ideal candidate.

We are seeking a Senior Creator Producer to lead end-to-end creator production for a major client account while also designing the systems, workflows, and operational frameworks required to scale creator delivery across the organisation.

This role goes beyond campaign execution. The core objective is to transform creator production from a project-based delivery model into a structured, repeatable, and scalable production engine.

You will operate at the intersection of production, operations, and creator management, balancing delivery excellence with long-term system building.

Key Responsibilities

1. End-to-End Creator Delivery (Flagship Account Ownership)

• Own creator production across a large, complex roster
• Oversee creator sourcing and selection with creator managers
• Build and standardise briefing frameworks to improve output quality
• Review storyboards, scripts, and final content prior to client submission
• Manage production timelines, approvals, and stakeholder coordination
• Ensure smooth execution of creator payments and operational workflows
• Maintain compliance and review checkpoints while preserving creator authenticity

2. Build Scalable Production Systems (Core Focus)

• Develop production playbooks, SOPs, and workflow documentation
• Standardise briefing templates and review processes
• Establish QA checkpoints and approval frameworks
• Define SLAs for turnaround times and delivery standards
• Implement compliance and disclosure processes for creator content
• Build creator relationship management systems for knowledge retention
• Create capacity planning and resource allocation models

3. Team Leadership

• Manage and mentor creator managers
• Set quality and delivery benchmarks
• Review work and provide structured feedback
• Improve planning, prioritisation, and execution discipline
• Support resourcing across multiple accounts

Candidate Profile

Required Experience

• 6–8 years in creator production, influencer marketing, content production, or agency delivery roles
• Experience building or managing production workflows, SLAs, or operational systems
• Strong understanding of creator ecosystems from sourcing to delivery
• Prior people management experience
• Strong stakeholder management across complex review environments
• Excellent project management and organisational skills
• Ability to balance speed, quality, and creator authenticity under tight timelines

Bonus Experience

• Producing content for technical audiences (developers, engineers, technical founders, or B2B tech communities)
• Experience with niche or specialist creator ecosystems

Success Metrics (First 6 Months)

• Established repeatable creator production workflow for a flagship account
• Improved delivery predictability and review turnaround times
• Scalable operational frameworks implemented across accounts
• Increased visibility of creator capacity and production throughput
• Improved overall production quality and consistency

The Talent People Pte Ltd. EA: 24C2589

About Us

At M-DAQ Global, we’re building a World without Currency Borders™.

As a pioneering fintech group specialising in foreign exchange (FX) and payment solutions, we power seamless cross-border transactions for businesses around the world. Headquartered in Singapore, ASEAN remains a key focus of our growth strategy as we continue expanding our presence across regional and international markets. Through our proprietary technology and single API integration, we deliver FX clarity, payment certainty, and global payment mobility that help enterprises and SMEs navigate cross-border trade with confidence.

Today, M-DAQ has a strong presence across Singapore, Indonesia, Malaysia, China, Hong Kong, Japan, the United Kingdom, and beyond. More than 300 employees across our regional offices support businesses in over 45 markets globally, facilitating multi-billion-dollar cross-border transactions annually.

We provide a comprehensive suite of FX, collections, and payment solutions, enhanced by AI-driven onboarding, compliance, and advanced risk management capabilities designed to help businesses operate more efficiently across increasingly complex cross-border environments.

At M-DAQ, we foster a collaborative and people-oriented culture where employees are encouraged to contribute ideas, take ownership, and grow together. Alongside a flexible hybrid work environment, employees can also look forward to team celebrations, wellness initiatives, and regional gatherings that bring colleagues together across markets.

Our employee experience and growth have also been recognised through industry and workplace accolades, including:

• The Financial Times High-Growth Companies Asia-Pacific 2026
• The Straits Times Singapore’s Fastest Growing Companies 2026
• Tech in Asia Singapore’s Top Fintech Companies 2026
• Employee Experience Awards - Best Hybrid Work Model

For more information, please visit: www.m-daq.com.

About the Role

We are seeking an experienced and motivated individual to join our ASEAN Client Solutions Team. This dynamic role involves engaging and building strong relationships with existing and prospective clients to grow revenues and profits.

Key Responsibilities

• Identify new business opportunities and market segments to assess their fit with the company’s products and solutions.
• Grow the pipeline of new enterprise clients from sectors including Payment Service Providers, Merchant Acquirers, E-Commerce, Online Retailers, and other Corporates.
• Lead, manage and close enterprise deals through consultative sales, solution selling, ensuring annual revenue targets are met.
• Collaborate with internal Treasury, Product and Engineering teams to develop client proposals.
• Manage large enterprise accounts, establishing and maintaining C-level contacts, understanding their business requirements and challenges.
• Gather market insights and client needs to help shape product development or service delivery.
• Collaborate with cross-functional and cross-geography teams for successful solution delivery.

Requirements

• Bachelor’s Degree in Business, Finance, Economics, or related field.
• Proven track record of enterprise sales.
• Prior relevant experience within the Cross-Border B2B Payments sector.
• Strong sales contacts and networks within the Cross-Border B2B Payments sector.
• Experience in FX or Cross-Border B2B Payments is necessary.
• Strong analytical and problem-solving skills.
• A hunter mentality with a proactive approach.

Why Us?

• Be part of a mission to create a World without Currency Borders™
• Work alongside collaborative and diverse regional teams
• Gain exposure to cross-border payments, FX solutions, and global fintech innovation
• Opportunities to learn, grow, and take ownership in a fast-growing company
• Flexible hybrid work environment with a people-oriented culture
• Competitive remuneration package and employee benefits

Job Responsibilities:

• Prepare full set monthly management account and related schedules timely.
• Handle day-to-day account operations and month-end closing activities.
• Assist in preparation of annual budget and financial forecast.
• Prepare and submit quarterly GST and other statutory tax matters. 
• Prepare monthly schedules and reports required for annual audit and tax purposes.
• Maintain accurate project accounts, including monitoring project budgets, costs, and revenue recognition.
• Work closely with project managers and QS teams to monitor expenditure against approved budgets.
• Liaise with external auditors and tax agents to facilitate audits and tax-related matters
• Ensure compliance with company policies, processes, and internal controls.
• Support process and system implementation projects; continuously streamline and automate tasks to improve efficiency.
• Perform any other ad-hoc duties as assigned by management.

Job Requirements:

• Diploma/Degree in Accounting, Finance or equivalent professional qualification.
• Minimum 2–4 years of accounting experience, preferably in project accounting / construction / engineering industries.
• Strong knowledge of project cost tracking and financial reporting.
• Proficiency in accounting software and MS Excel.
• Positive attitude with able to work independently under tight deadlines and well-organized.
• Strong communication and interpersonal skills to liaise with project teams

Job Purpose

• To support all material planning activities to ensure parts & material availability to turnaround all assets maintained by various

• Technical Services sections with minimal downtime.

• To ensure all planned job plans are updated with material requirements allowing parts forecasting and calculating planned maintenance costs. These jobs include preventive maintenance, refurbishment and all other planned jobs.

• To ensure Bill of Material (BOM) is updated and maintained.

• To ensure tracking all work orders in awaiting for parts status and coordinate with relevant internal & external stakeholders to expedite parts delivery

Accountabilities

Plan

• Ensure that material, spare parts and support equipment required for maintenance activities in relevant dnata Technical

Execute

• In conjunction with P&L, establish and reset reorder levels in order to support future demand and plans.

• Manage refurbishment parts delivery and ensure parts availability in accordance to refurbishment plan.

• Provide review of Inventory Levels and parameters in support of recommendations.

• Investigate and identify alternate and/or interchangeable part numbers based on OEM part numbers and part specifications so as to ensure the correctness of data and to avoid duplication of inventory.

• Provide an update on the status of pending parts requisitions on a daily basis, and liaise with respective P&L team and stakeholder to take required action.

• Coordinate with Engineering, Planning, P&L counterpart, OEM/Vendors/suppliers and Workshops to resolve queries related to parts and avoid shortages and unavailability of parts.

• Identify repeated non-stock parts and convert to inventory stock to ensure sufficient stocks are available in inventory to prevent equipment grounded and uninterrupted service in operations.

• Produce reports in support of Materials Planning activity and check progress of the parts delays and deliveries.

• Liaise with other sections of the dTS to ensure that all plans, processes and procedures are aligned to allow dTS to meet its departmental KPIs

• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried

Experience

• Airport Operations

Knowledge:

• Bachelor Degree or Diploma in Engineering/ Mechanical/ Electrical/ Automotive Experience

• Bachelor Degree Holder with 2-3 years of experience in the field of maintenance/material management/inventory control in Ground Handling/ Air Cargo Handling/Automotive/ Manufacturing, Automobile Industries

• OR Diploma Holder with 4-6 years of experience in the field of maintenance/material management/inventory control in Ground Handling/ / Air Cargo Handling/Automotive/ Manufacturing, Automobile Industries

Knowledge / Skills

• Knowledge and experience in a maintenance management system especially Material/Inventory Management

• English Level 5

• IT and Computer Literacy

• Safety Awareness

• Knowledge of GSE/CARGO parts and inventory control

• Proficient Communication Skills

Summary

The Safety Executive supports the Safety Team in the day-to-day operations. Reporting to the Assistant Safety Manager, he/she will collaborate with various internal departments and external service providers.

This role is responsible for assisting in the implementation and integration of the Safety Management System (SMS) throughout the organization, and ensuring compliance with relevant regulatory requirements, including the Workplace Safety and Health Act, Fire Safety Act, and applicable airport safety standards.

Duties and responsibilities

• Assist in the implementation, monitoring, and continuous improvement of the Safety Management System (SMS) in compliance with aviation safety regulations

• Perform regular safety inspections on ground handling operations, equipment, and facilities to assess safety performance, identify areas of improvement

• Conduct and assist in preparing for internal and external audits

• Ensure adherence to the Workplace Safety and Health Act, Fire Safety Act, and airport authority regulations

• Investigate ground incidents, near misses, and workplace accidents; support root cause analysis and follow up on corrective and preventive actions (CAPA)

• Participate in hazard identification activities and conduct Risk Assessments (RA) for various ground operations

• Assist in organizing and facilitating safety induction, refresher training, toolbox talks, and safety awareness campaigns for staff and contractors

• Ensure all safety-related records, including SOPs, RA, training records, and audit findings, are properly documented and accessible

• Support communication and coordination with CAAS, Changi Airport Group (CAG), SCDF, SPF and other relevant authorities on safety matters

• Encourage proactive reporting, conduct STOP observations, and support continuous safety improvements

• Support in review processes and workflows to improve operational effectiveness and meeting Key Performance Indicators (KPIs)

• Ensure respective departments submit their incident report promptly

• Conduct safety orientation to new employees and contractors before work commencement and support department’s assigned role in company’s Crisis Management Plan

• Assist in conducting monthly safety promotion activities annually to educate and remind staff on safety

• Ensure compliance with all workplace safety, security, and health policies and procedure

• Perform any ad-hoc duties as assigned by the reporting manager or department head

Requirements:

• Diploma or Degree in Workplace Safety and Health, Aviation, Engineering, or a related discipline

• At least 3 – 5 years of relevant experience in workplace safety, preferably in the aviation or ground handling industry

• Working knowledge of ISO9001, ISO45001, ISAGO and with experience in safety audits

• WSQ Advanced Certificate in Workplace Safety and Health (or equivalent) is an advantage

• Strong knowledge of the Workplace Safety and Health Act, Fire Safety Act, and airport operational safety requirements

• Proficient in Microsoft Excel with strong data analysis skills (e.g., pivot tables, charts, formulas)

• Experience with Power BI or similar business intelligence tools for creating dashboards and visualizing safety data

• Strong communication and interpersonal skills to engage staff, contractors, and stakeholders

• Video editing skills (e.g., for safety training materials or briefings) will be an added advantage

• Willing to work in airport/airside environments

About the Role

We are looking for a meticulous and resourceful Events & Programme Executive to provide logistical, administrative, and communications support across a portfolio of international programmes and flagship events.

What You Will Do

Fellowship & Executive Programme Support

• Coordinate end-to-end logistical and administrative arrangements for two international-facing programmes
• Manage invitations, participant registration, hospitality arrangements, and reimbursement processing
• Ensure smooth participant experience from pre-event preparation through to post-event follow-up

International Event Support

• Support the management of invitations to government representatives for a major annual technology event
• Track registrations, handle participant queries, and manage event participation logistics
• Liaise with internal teams and external stakeholders to ensure accurate and timely responses

Roundtables & Communications

• Coordinate logistical and administrative arrangements for ad hoc roundtables held alongside key international events
• Manage invitations, registrations, hospitality, and reimbursements for roundtable participants
• Assist with drafting and publishing public communications related to programmes and events

Requirements:

• Singaporean Only
• Minimum Degree in Communications, International Relations, Business Administration, or a related field

By submitting your resume, youconsent to the collection, use, and disclosure of your personal information perScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

about the company

A renowned global alternative investment manager is seeking a high-calibre Executive Assistant to support its Singapore office. This is a strategic opportunity to provide integral support to a sophisticated Investment Team within a high-performance environment, contributing to the operational success of a world-class private equity platform.

about the job

This newly created position goes beyond traditional administration, requiring a proactive partner to support 4 to 6 senior stakeholders across the Deal Execution and Investor Relations functions. You will act as a central point of coordination for the investment lifecycle, ensuring the team is positioned to execute transactions and manage limited partner relationships effectively.

key responsibilities:

• Deal & IR Support: Provide seamless administrative backing during active deal cycles and fund-raising periods; coordinate the distribution of sensitive investment memos and investor reporting materials.
• Complex Logistics: Manage intricate, multi-stop international roadshows and travel itineraries tailored to demanding deal schedules.
• Calendar Optimization: Synchronize high-priority meetings involving internal investment committees, portfolio company management, and global investors.
• Document Governance: Assist in the meticulous preparation, proofreading, and formatting of investment committee decks, pitch books, and financial reports.
• Operational Excellence: Oversight of expense management via Concur and maintenance of CRM databases to track investor interactions and deal flow.

skills and experience required

• Professional Background: A Bachelor’s Degree with a minimum of 10 years of experience in a high-touch corporate support role.
• Sector Expertise: Prior experience within Private Equity, Venture Capital, or Investment Banking is essential, with a clear understanding of the pace and confidentiality required in deal-driven environments.
• Technical Command: Advanced proficiency in MS Office (specifically PowerPoint for deck formatting) and Concur.
• Soft Skills: Exceptional EQ with the ability to navigate complex stakeholder hierarchies. You must be detail-oriented, resourceful, and capable of maintaining absolute discretion regarding proprietary deal information and fund data.

If you believe you possess the skills, experience, and drive to excel in this role, we encourage you to apply.

EA: 94C3609 / Reg: R2095759

Job Responsibilities

• Providing administrative support

• Provides effective and timely communication within department/section

• Maintain meticulous record management for timely information retrieval

• Responsibility on all general daily operation processes

• Ensure compliances to policies and operational procedures relating to environment, facilities, health, maintenance and safety process

• Assist with daily/weekly updates

• Any other duties as may be assigned

Job Requirements
• 7am-5pm, 6 days work, based in Woodlands

• Fresh graduate can apply

• Possesses at least a Higher Nitec certificate

• Team Player

• Comfortable to work in a fast-paced environment

about the company

Our client is a leading international law firm with a significant global presence.

about the job

In this role, you will provide critical support to a specialized legal team handling complex cross border financial transactions and regulatory matters.

• Coordinate the preparation of initial legal documentation, including corporate authorizations and transaction work products.

• Perform comprehensive court and entity searches, providing clear summaries of the findings for legal review.

• Prepare first drafts of incorporations, legal opinions, director certificates, and security documents.

• Facilitate security registration processes and the assembly of formal signing packages.

• Serve as a primary liaison between global clients and external service providers to ensure seamless project delivery.

skills and experience required

The ideal candidate should possess at least 5 years as a paralegal or legal assistant/secretary within a professional legal environment. You should possess an agile mindset, characterized by the ability to anticipate organizational needs and skillfully manage multiple high-priority tasks simultaneously. Technical proficiency in managing legal systems and internal database systems are highly desirable.

If you believe you possess the skills, experience, and drive to excel in this role, we encourage you to apply.  

EA: 94C3609 / Reg: R2095759

• Support B2B marketing activities including campaigns, events, and promotional initiatives.
• Conduct market and competitor research to support business development strategies.
• Identify trends, opportunities, and areas for improvement to support business planning.

Requirements:

• Degree in Business, Marketing or equivalent
• Knowledgeable in Excel, Power BI, SAP, or similar systems.
• Strong analytical and problem-solving skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Summary:

A detail-oriented operations professional to coordinate tours, manage schedules, and ensure seamless travel experiences across multiple stakeholders.

Responsibilities

• Coordinate and assign tour guides from an established pool based on tour requirements
• Arrange drivers and rental vehicles to support tour operations
• Plan tour schedules and negotiate pricing with relevant vendors
• Liaise with Japan-based sales teams in English to align operational requirements
• Communicate with guides, internal teams, and overseas counterparts in Malaysia
• Provide on-call phone support and resolve ad-hoc issues during ongoing tours
• Verify guides’ invoices and accurately input data into internal systems
• Coordinate with airlines and guides to manage last-minute schedule or itinerary changes
• Support additional operational and administrative tasks as required

Requirements

• Minimum Diploma (Polytechnic) or higher qualification
• Proficiency in English for liaising with English-speaking overseas sales teams, guides, and operational stakeholders
• Basic proficiency in Microsoft Word and Excel
• Ability to work independently in a fast-paced operational environment
• Demonstrated capability to handle ad-hoc operational matters with flexibility and responsiveness
• Strong hospitality mindset to manage and resolve issues between customers and guides when required

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

• Identify and develop new business opportunities within aesthetic clinics, dermatology centers, plastic surgery clinics, and medical spas.
• Promote and sell aesthetic devices including:
• Laser systems (hair removal, skin resurfacing, pigmentation)
• RF devices (skin tightening, anti-aging treatments)
• Body contouring systems (fat reduction, muscle toning)
• Conduct product presentations, live demonstrations, and training sessions for clients.

Requirements:

• Diploma and above.
• At least 2 years of sales experience (preferably in medical devices, aesthetics, or healthcare).
• Strong communication, negotiation, and presentation skills.
• Ability to conduct product demonstrations confidently.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Manage and lead day-to-day warehouse operation and ensure daily smooth operations.

• Coordinate with freight forwarders, transporters, and 3PL partners to ensure smooth inbound and outbound shipments.

• Liaise with customs brokers and relevant authorities for compliance and documentation of imports and exports.

• Manage shipment scheduling, tracking, and status updates, providing timely information to internal teams.

• Oversee invoice verification and cost allocation related to logistics activities.

• Monitor service providers’ performance to ensure adherence to defined KPIs.

• Support periodic inventory reconciliation and maintain accurate shipment records.

• Assist internal teams with logistics-related queries and operational support.

• Ad hoc duties as assigned.

Requirements

• Bachelor/ Diploma in Supply Chain & Logistics Management, Business Administration, International Business or equivalent

• At least 3 - 5 years of experience in logistics/ warehouse and shipping operations, preferably with knowledge in import & export operations

• Candidate who is available to start within short notice will be an added advantage

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No: 13C6305 

Reg. No.: R24120209 (GAN CHYE SHEN)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

JOB DRESCRIPTION
Burial Management

• Handle the administration and filling of the burial (NEA, NOK and volunteers)
• Handle query on burial management
• Replace Dakwah team when needed.
• To coordinate with involved parties (eg. Volunteers, NOK) for the preparation and post ceremony.
• To keep Database of volunteers and NOK

Qurban Local & Overseas

• Handle the administration and filing
• Upkeeping database of participants (Sahibul)
• Replace Dakwah team when needed
• To coordinate with involved parties (Eg. Volunteers, Authority & suppliers) and other relevant departments for the preparation and post ceremony.
• Handles queries on Qurban

Ramdhan Iftar

• To attend to query & donation for iftar
• To coordinate with involved parties (Volunteers, Suppliers etc) and other relevant departments for the preparation and post iftar
• To mobilize AMIL duty and safe keeping of collections

Catering (Friday Prayer & KABA Class)

• To coordinate with involved parties for the preparation
• To mobilized CSS Staff for collection
• Handles the administration, filling & cash collection for Finance

Hajj & Umrah

• Handle Admin
• Handle query on Hajj and Umrah
• Upkeep database of pilgrims

Other duties

• Assist in monthly report
• Annual budget submission
• Answer phone/Email/walk-in queries

REQUIREMENTS

• Minimum GCE 'O' level or equivalent qualification/ relevant experience.
• Able to read and write in Malay and English
• Preferably possess a valid Class 3 Driving License
• Physically fit and able to perform field duties
• Willing to work long hours, weekends and off hours when required
• Computer literacy is an added advantage
• Passionate about community service and ready to contribute actively to welfare programmes