Total 392 Full-time workforce administration job vacancies in Hong Kong

JOB DESCRIPTION: Officer 1 Corporate Administration

Office: India

Department: Fund Cosec

Job Summary

• To co-ordinate and execute day-to-day administrative and corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in accordance with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A
• To ensure the continuing good standing of client companies by ensuring all company law and contractual requirements are complied with.
• To handle various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures.
• To build, develop and maintain partnerships with Operation teams in Luxembourg
• To assist in performing review of core processes, complex ad hoc works, and all other client requirements, as needed. 

Core Responsibilities

• Responsible for the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in line with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A.
• Acts as a point of contact for daily operations on complex clients
• Assist with the audit process, Attend board and shareholders meetings
• Finalise board minutes, prepare complex board packs
• Review board minutes of more junior team members
• Prepare and review RCS, RBO, UBO and other related documents
• Review of bank account opening forms
• Coordinate with the Lux FCS and Payment team on payments processing
• Conduct transaction monitoring (TM), monitor/ensure TM are properly conducted for all payments
• Conduct/review Compliance File Review (CFRs) of Client files
• Assists on client onboarding processes.
• Ensure prompt follow-up and timely execution of requests, in good quality, from the Lux FCS team
• Coordinate deliverables for a sub-team of typically up to 3 more junior team members in working closely together with Assistant Manager
• To be able to effectively communicate and relate with various stakeholders of the team.  Maintains and enhances relationships with the FCS team.
• Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
• Seeks knowledge and expertise for their own professional development.
• Minimize risk to IQEQ by following all procedures, rules, laws, regulations and checklists.

Workflow Management

• Ensures timesheets are completed daily and accurately filed for all hours worked.

Systems

• Monitors and updates all deliverables via Navigator Flow in a timely manner, as needed.
• Ensures filing of documents on Navigator Doc are completed accurately, under the proper name convention and in a timely manner.
• Monitor and ensure that Antrance is properly updated in line with internal guidelines
• Understands and uses best practice on workflow platform/s.

Risks

• Ensures relevant procedures and checklists are adhered to and completed to mitigate errors.
• Acquires knowledge of risk factors and potential breach.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organisation moving forward.

JOB DESCRIPTION: Officer 2 Corporate Administration

Job Summary

• To co-ordinate and execute day-to-day administrative and corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in accordance with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A
• To ensure the continuing good standing of client companies by ensuring all company law and contractual requirements are complied with.
• To handle various administration processes of complex clients and conduct all work in accordance with IQ-EQ India and IQ-EQ Group policies and procedures.
• To build, develop and maintain partnerships with Operation teams in Luxembourg
• To assist in performing review of core processes, complex ad hoc works, and all other client requirements, as needed. 

Core Responsibilities

• Responsible for the provision of corporate secretarial support to the Lux Fund CS & Cosec team (FCS), in line with the agreed scope of services under the Service Level Agreement between IQEQ India and IQEQ (Luxembourg) S.A.
• Acts as a point of contact for daily operations on complex clients
• Assist with the audit process, Attend board and shareholders meetings
• Finalise board minutes, prepare complex board packs
• Review board minutes of more junior team members
• Prepare and review RCS, RBO, UBO and other related documents
• Review of bank account opening forms
• Coordinate with the Lux FCS and Payment team on payments processing
• Conduct transaction monitoring (TM), monitor/ensure TM are properly conducted for all payments
• Conduct/review Compliance File Review (CFRs) of Client files
• Assists on client onboarding processes.
• Ensure prompt follow-up and timely execution of requests, in good quality, from the Lux FCS team
• Coordinate deliverables for a sub-team of typically up to 3 more junior team members in working closely together with Assistant Manager
• To be able to effectively communicate and relate with various stakeholders of the team.  Maintains and enhances relationships with the FCS team.
• Acquire knowledge to become specialists of their designated clients' requirements and deliverables.
• Seeks knowledge and expertise for their own professional development.
• Minimize risk to IQEQ by following all procedures, rules, laws, regulations and checklists.

Workflow Management

• Ensures timesheets are completed daily and accurately filed for all hours worked.

Systems

• Monitors and updates all deliverables via Navigator Flow in a timely manner, as needed.
• Ensures filing of documents on Navigator Doc are completed accurately, under the proper name convention and in a timely manner.
• Monitor and ensure that Antrance is properly updated in line with internal guidelines
• Understands and uses best practice on workflow platform/s.

Risks

• Ensures relevant procedures and checklists are adhered to and completed to mitigate errors.
• Acquires knowledge of risk factors and potential breach.

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Balances Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Optimises Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Decision Quality - Making good and timely decisions that keep the organisation moving forward.

This role reports to the Deputy Director (Data Strategyand Capabilities Building) and drives organisation-wide Data Analytics and AIcapability planning, change management and adoption. The role focuses on ensuring that Data and AI initiatives are organisationally ready, adoptable and sustainable, working closely with the Data Strategy, Analytics and Infrastructure teams.

Responsibilities:
Key responsibilities include:

• Lead organisation‑wide Data Analytics and AI capability planning, change and adoption efforts to support enterprise priorities

• Translate enterprise Data and AI strategies into clear plans,roadmaps and coordinated workstreams.

• Oversee Data Analytics and AI capability development across theorganisation, ensuring initiatives are aligned, scalable and sustainable.

• Provide planning, coordination and light oversight acrossengagement and capability workstreams, including adoption and readiness workstreams.

• Guide and shape engagement approaches to support effective Dataand AI adoption, ensuring initiatives are aligned with enterprise strategy andintegrated with technical and planning efforts.

• Review engagement plans, adoption outcomes and capability insightsto assess the effectiveness of engagement approaches and recommend adjustments to improve adoption outcomes.

• Track progress, risks and dependencies across Data and AIinitiatives for consolidated management reporting. Work with the Data Analyticsvertical to support the transition of initiatives from exploration into operationalisation and scaling, where appropriate.

Requirements:

• At least 6–8 years of relevantexperience in programme management, transformation, data or digital roles.

• Strong ability to operate acrosstechnical and non‑technical contexts.

• Good understanding of enterprise Dataand AI considerations, including governance and infrastructure.

• Strong planning, synthesis andstakeholder coordination skills.

• Comfortable operating across strategy and execution in a complex organisational environment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

This role reports to the Principal Manager (Data Capability, Change and Adoption) and supports organisation‑wide adoption of Data and AI initiatives through a combination of strategic engagement, change management and community‑building.

The role works closely with business units, technical teams and enterprise stakeholders to ensure Data and AI initiatives are strategically aligned, well‑understood and sustainably adopted across the organisation.Officers in this role are expected to share responsibilities flexibly, covering both strategy‑facing and culture‑building workstreams as required.

Responsibilities:
Keyresponsibilities include:

• Build, manage and sustain Data and AI communities of practice across the organisation.

• Design and deliver Data and AI engagement activities such as showcases, sharing sessions, learning events and talks.

• Act as a front-facing engagement point for business units exploring AI opportunities.

• Facilitated discussions to surface Data and AI use-cases and support officers in problem-framing and awareness of AI possibilities and constraints.

• Translate Data and AI concepts and initiatives into accessible narratives for non-technical audiences.

• Gather adoption insights and feedback to inform planning and continuous improvement.

Requirements:

• At least 3–5 years of experience inengagement, change or programme delivery roles.

• Strong facilitation and communication skills.

• Experience running engagement or community-building initiatives.

• Applied understanding of Data and AI concepts.

• Strong interpersonal and collaboration skills.

'Only candidates with more experience will be considered for the Senior Manager position, with a commensurate remuneration'

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

Job Responsibilities:

A. Administration & Operations Management

• Assist in managing daily school administrative and operational functions

• Ensure smooth execution of office operations, records management, and workflow processes

• Support the review and improvement of administrative procedures for efficiency and effectiveness

B. Contracts & Compliance Support

• Coordinate contracts and service providers

• Ensure compliance with school policies and regulatory requirements (e.g. workplace safety, audits)

C. Finance & Procurement Support

• Assist in procurement processes in accordance with APSN and school guidelines

• Support budget monitoring, invoice processing, and cost control

• Maintain proper documentation for audits and management reporting

D. Human Resource & Staff Support

• Provide administrative support for staff onboarding, offboarding, and records

• Coordinate duty rosters, leave tracking, and staff-related administrative matters

• Support staff welfare and engagement initiatives where required

E. Stakeholder & Vendor Coordination

• Liaise with internal departments, APSN Shared Services, vendors, and external agencies

• Support coordination of school events, programs, and official functions

• Ensure timely follow-up and resolution of operational matters

F. Supervision & Team Support

• Guide and support junior administrative staff

• Assign tasks, monitor progress, and ensure service standards are met

• Officer-in-Charge of the Admin & Operations Department of the campus

• Any other tasks assigned by school leaders 

Job Requirements:

• Minimum Diploma / Degree in Business Administration, Public Administration, Management, or related field

• Strong organisational and coordination skills

• Good knowledge of administrative, procurement, and operational processes

• Ability to manage multiple priorities and deadlines

• Effective communication and stakeholder management skills

• Proficient in Microsoft Office and school administrative systems

• Discretion, professionalism, and attention to detail

• At least 3–5 years of relevant administrative or operations experience

• Prior experience in schools, public sector, or non-profit organisations preferred

• Experience supervising staff or leading small teams is an advantage

Key Responsibilities

1. Tactical Forecasting &Planning

• Develop and maintain short‑term and tactical forecasts for call volumes, handling times, and staffing requirements.
• Conduct variance analysis and recommend adjustments to improve forecast accuracy.
• Partner with Operations, MIS, and key stakeholders to align tactical plans with business requirements.

2. Scheduling Leadership

• Lead the end‑to‑end scheduling process for the Contact Centre (CC), ensuring optimal coverage across all channels and operating hours.
• Review and continuously enhance scheduling methodologies to improve efficiency and service levels.
• Implement schedule governance, templates, and rules to ensure consistency and fairness.

3. Real‑Time Adherence (RTA)Oversight

• Lead and review RTA monitoring processes, ensuring timely interventions to maintain adherence and productivity.
• Drive improvements in intraday management, shrinkage tracking, and IDP (Interval Daily Planning).
• Provide insights and action recommendations for Operations to address performance gaps.

4. Regulatory, Audit & ChargingReports

• Generate and validate reports required by both CC and other stakeholders from the rest of Bank.
• Ensure accuracy, completeness, and timely submission in accordance with audit requirements.

5. Budget & Financial Support

• EPM upload
• Work closely with Finance and WFM leadership on cost validation, variance explanation, and workforce plans.

6. Governance: SOP Creation &Maintenance

• Develop, review, and maintain Workforce Management SOPs, ensuring alignment with operational best practices, audit requirements, and internal controls.
• Ensure documentation is updated in line with process changes, system upgrades, and new governance requirements.

7. Continuous Improvement

• Identify opportunities to streamline WFM processes across forecasting, scheduling, and RTA.
• Support implementation of automation, AI forecasting, and other WFM technology enhancements.
• Collaborate with stakeholders to resolve operational gaps and reinforce WFM discipline.

Key Competencies

• Strong analytical ability and attention to detail
• Proficiency in WFM systems (e.g., Verint/WFO)
• Understanding of Contact Centre operations and performance metrics.
• Minimum 6 years experience.
• Excellent communication and stakeholder engagement skills
• Ability to work independently and drive continuous improvement

Job Summary

You will verify customer information, relay order instructions, and complete monthly sales reports to support the sales team in meeting targets.

Responsibilities

• Prepare and send accurate sales proposals and contracts to clients to facilitate sales agreements
• Contact customers by phone or email to resolve queries and obtain missing information for order completion
• Verify orders and collect all necessary documents to ensure smooth processing
• Maintain and update sales and customer records to ensure data accuracy and accessibility
• Coordinate with internal teams to expedite order processing and delivery timelines
• Communicate customer feedback to relevant departments to drive continuous improvement
• Provide administrative support to the sales department to enhance operational efficiency
• Perform ad hoc tasks assigned by the sales team to support daily sales operations

Preferred competencies and qualifications

• Apply knowledge of sales principles and practices to support sales activities
• Use CRM software and MS Office, especially MS Excel, to manage sales data and reports
• Understand sales performance metrics to assist in achieving sales goals
• Demonstrate strong customer service and interpersonal communication skills to engage clients effectively
• Organize tasks efficiently and multitask to meet operational demands
• Manage time effectively to meet strict deadlines and support team objectives

Job Description:

• Concierge services – attend to phone calls and walk-in customers (pupils, parents, public, stakeholders) 

• Using messaging apps to communicate events and send reminders to parents
• Check generic email everyday and forward them to relevant officers within a certain time frame
• Incoming Mail Correspondence: Record and distribute incoming correspondence upon receipt.
• Articles - Stocktake Monitoring: Record and track all articles accurately, then submit to AM for end-of-term verification.
• Calling and confirming the attendance of parent volunteers to help in school events and activities
• General administrative duties including typing, filing, preparation of documents
• Printing of monthly CCA Instructors/Contract Staff attendance records
• Save transport approval (formSG) to shared folder.
• Ad Hoc Bus Booking Coordinator transport for Students External Activities including Monthly verification of Ad Hoc School Bus payment
• Filing of documents such as Bus Booking form
• Recording student injuries that occur during school hours through the Unwell/Injured Student management system and Rendering of First Aid to pupils e.g. issuing of pupils with plasters
• Assist in packing learning resources i.e. booklet
• Other administrative duties as assigned by supervisor
  

Qualifications:

• GCE O Level 

• Able to converse and write in English

• Able to use simple Microsoft applications

• Comfortable with visitors and pupils

• Recording and provision of simple first aid

• At least 5 years of experience in Administration

Working Hours:
School Term

• Required to work during School Semester 1 and 2

• Mondays to Fridays: 6:45am to 3:45pm, inclusive of 30mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

School Vacation

• Required to work during between March, September and December school holiday 

• Mondays to Fridays: 7.00am to 4.00pm, inclusive of 30mins lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

[Contract Position]

SINDA seeks a dynamic Administration Executive to support the organisation’s administrative and logistics needs for its smooth operations. This includes sourcing and procuring goods and services required to fulfil administrative and logistics functions which are carried out in accordance with organisational and divisional governance requirements and stipulated timelines.

Job Responsibilities

Administration & Logistics

• Support the setups and clearance of logistics for on and off boarding of new joiners & leavers
• Assign and update extensions, maintain phone directory, and liaise with vendors for faults or changes for programs, events, meetings &office use
• Track availability of office items, record loans and returns, and follow up on overdue or damaged items
• Sort and distribute incoming mail, register tracked items and prepare outgoing mail and courier arrangements
• Monitor stock levels, order supplies when low, receive deliveries, and issue items to departments
• Maintain key register, issue keys with approval, track returns, and update records for joiners and leavers
• Coordinate meeting logistics, arrange venue and equipment, prepare attendance lists, support registration, and assist with setup and post-event clearance
• Support implementation of administrative and logistics measures during emergencies such as Haze situation, flu, pandemics, etc. to ensure staff safety and business continuity
• Maintain asset and inventory registers, track issuance and returns, conduct periodic stock checks, and report discrepancies or replacements required
• Provide assigned logistics support, including setup, coordination with vendors, on-site assistance, and breakdown after events

Finance & Procurement

• Maintain up-to-date budget and contract trackers
• Collect and consolidate purchase requests from different departments, verify requirements against stock levels and budgets, and coordinate timely procurement with vendors or internal procurement teams
• Source vendors for products and services
• Collate and assess the billings of vendors for admi related services to ensure they are in accordance with the services and contract price
• Track contracts, monitor expiry dates, and support timely renewals or closure
• Analyse and review the budget consumed by vendors
• Assist with small value purchases and quotation processes in line with procurement procedures

Facilities and Operations Coordination

• Coordinate set up of facilities for meetings, events and programs
• Support building and facilities management, including maintenance coordination, vendor liaison, and workplace upkeep
• Administer facility bookings by external organisations
• Manage fault reports and ensure relevant vendors rectify the issues in a timely manner

Others

• Identify and establish administrative and functional activities SOPs of Administration department
• Participate in divisional and SINDA-wide events when required
• Be involved in the SINDA building move planning as required
• Any other duties as assigned by the Reporting Officer and Head of Department

Requirements

• Diploma/Degree in Management, Business Administration, Facilities and Operations Management, Events Management, or other related field, with 1 to 2 years of relevant administrative, operations or facilities support experience
• Proficiency in Microsoft Office; familiarity with data visualisation tools (e.g., Excel dashboards, Power BI, Tableau) will be considered an added advantage
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively in a fast‑paced environment
• Knowledge of Events Management will be an advantage
• Ability to participate in SINDA-wide events, when required; Approved Over-time hours will be compensated with time off or off-in lieu in accordance with internal policy

Our Welfare

We aim to take care of your well-being.

We provide:

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/.

Job Description & Requirements

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Scope :

• Support for administrative operations, including administering employee training, long‑service awards, processing leave and claims and managing corporate card and air travel bills

• Driving digitisation initiatives to improve efficiency.

• Support for staff on international assignments in coordinating employment passes, dependent passes, and handling housing and tenancy agreements.

• Support corporate communication. Work closely with managers to implement initiatives driven by HQ, strengthen communication across region

• Other ad hoc projects and duties as assigned

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons(e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments

Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• Ability to work shift, weekend and public holiday

• Project raw materials purchases, handling of in and out of raw materials and finished products, prepare Delivery Order, Invoices and Quotation. Prepare quotation with the understanding of cost and profit of goods.
• Prepare invoices to support Accounts Department and assisting the QS department with the monthly claims and documents require for the claims.

Job Description

1. Handle Fund operations, including fund subscriptions and redemptions, corporate action, documentation, transaction execution, and regulatory compliance.
2. Deliver accurate NAV calculation, investor reports, forecasts on timely basis
3. Support various funds, Hedge Funds, Cayman Funds/VCC structure, fund setup in FA and TA system.
4. Monitors cash flows, expenses and fee calculations (performance fees, etc). Must be able to understand the different fund calculation based on investors' returns using equalization or series accounting methods.
5. Manage coordination with investors, fund managers, auditors, legal advisors, custodians, and other external stakeholders.
6. Manage the accounting of SPV and assist in FATCA/CRS reporting for client.
7. Ensure adherence to internal controls and regulatory requirements (e.g., ACRA, IRAS, MAS).
8. Manage investor communications and handle inquiries relating to portfolio under administration and transfer agency register.
9. Maintain up-to-date fund records and support audit and tax process pertaining to portfolio under administration.

Requirements
Education & Qualifications:

• Bachelor Degree in Accounting, Finance or relevant discipline. 
• Qualified Accountant (e.g. ISCA/ACCA/CPA), working towards a CPA qualification or recently completed qualification examinations will be a PLUS
• Good understanding of various accounting standards (US GAAP, IFRS, etc).

Experience:

• 2 years of experience in fund administration or with licensed fund management company or fund administration company

Technical Skills:

• Strong knowledge of investment product like securities, fixed income, FX, Repo and derivatives product like futures, options, etc.
• Strong technical knowledge of fund administration and fund operation requirements
• Familiarity with fund accounting systems like Multifond and Microsoft Office; VBA skills are a plus.
• Experience with using Bloomberg
  
  Personal Competencies:

• Meticulous and able to manage multiple tasks efficiently.
• Able to work in a team to support team objectives and meet team target.

Job Summary

The Service Administrator supports the service operations team by managing documentation, coordinating administrative processes, and ensuring accurate records for service activities. The role ensures timely processing of service documentation, billing, internal coordination, and compliance with company procedures.

Key Responsibilities

1. Documentation & Administration
   • Prepare and process service orders, quotations, and invoices.
   • Ensure proper documentation and filing of job reports and service records.
   • Maintain accurate and up-to-date data in CRM and service management systems.

2. Billing & Compliance
   • Ensure quotations are properly approved prior to the commencement of work.
   • Follow up on job completion reports to facilitate timely billing.
   • Attend to customer billing inquiries and issue payment reminders when required.
   • Ensure compliance with internal procedures, documentation standards, and audit requirements.

3. Internal Coordination
   • Work closely with Service Engineers, Technicians, Sales, and Back Office teams to support service operations.
   • Assist with operational planning and administrative support for the service team.
   • Attend to incoming calls and direct inquiries appropriately.
   • Follow up on technician van inspections and load test documentation.

4. Expenses and Medical Claims
   • Assist Service Engineers, Technicians, and back-office staff in the submission and processing of expense and medical claims.

5. Vendor Purchase Orders & Inventory
   • Issue purchase orders to vendors and coordinate payment processing.
   • Maintain records and monitor inventory for workshop supplies and truck oil.

Requirements

• Polytechnic Diploma or equivalent qualification in Business Administration or a related field
• Minimum 1–2 years of administrative experience, preferably in a service or operations environment
• Proficient in Microsoft Office and CRM/service management systems
• Good organizational and coordination skills with attention to detail
• Able to work collaboratively with multiple teams and handle multiple tasks efficiently
• Willing to work at Loyang Way area