Total 2 technical support engineer job vacancies in Batu Kawan

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Perform failure analysis, root cause investigation, and fault isolation on SSD products during NPI, qualification, and mass production phases using test logs, diagnostic tools, and hardware analysis techniques. 

• Debug hardware and manufacturing-related failures by analyzing tester logs, power rails, NAND, DRAM, controller behavior, and interface issues to drive corrective and preventive actions. 

• Collaborate with cross-functional teams including Product Engineering, Process Engineering, Quality, Manufacturing, and Suppliers to resolve yield, process, and test related issues. 

• Develop and maintain debug procedures, cookbooks, troubleshooting guides, debugging tools, and knowledge databases to improve diagnostic accuracy, turnaround time (TAT), and operational efficiency. 

• Generate technical reports and present failure findings, corrective actions, and yield improvement recommendations to management and stakeholders while supporting continuous improvement initiatives. 

This position is designed for a skilled software engineer with deep expertise in manufacturing environments. At the core of this role is the active, hands-on programming of the critical interfaces that drive our production. Acting as a key link to our central department in Germany, you will be responsible for translating strategic objectives into robust software and optimized manufacturing processes. We are looking for a full-stack developer who not only designs solutions but takes ownership of the end-to-end technical implementation, bringing a passion for improving complex production systems.

Core Responsibilities

• Hands-On Software Development: Take direct ownership of the practical programming, implementation, and maintenance of mission-critical software interfaces, particularly between our MES and SAP systems. 
• Manufacturing Process Conception & Optimization: Leverage your extensive, multi-year manufacturing experience to design, analyze, and continuously optimize material flow and factory control processes.
• Execution of Centralized Goals: In close collaboration with the team in Germany, you will take ownership of strategic goals and be responsible for translating them directly into technical solutions for our global production network.