Total 4,513 Full-time technical support job vacancies in Hong Kong

Responsibilities:

• Ensure all service jobs are performed to customer requirements
• Conduct a variety of standard tests and analytical procedures assigned to ensure all serviced vehicles are roadworthy according to manufacturer specification
• Any other tasks assigned by your superior

Requirements:

• Minimum NTC 2/NITEC in Automotive Technology or equivalent with minimum 2 years of relevant experience in car servicing
• Team player with high level of initiative and drive
• Possess a valid Class 3 driving licence

Shangri-La Rasa Sentosa, Singapore

We are looking for a Technician (Electrical / Mechanical) to join our team!

Job Summary

As a Technician (Electrical / Mechanical), youwill maintain and support the hotel’s electrical and mechanical systems toensure smooth facility operations and timely resolution of technical issues.

As a Technician (Electrical / Mechanical), we rely on you to:

• Maintain and service electrical and mechanical plant and equipment to ensure operational reliability
• Execute assigned work requests within the building promptly and efficiently
• Identify and report technical issues requiring immediate attention to prevent disruptions
• Collaborate with the Duty Engineer to support and complete work requests effectively

We are looking for someone who:

• Knowledge of engineering equipment and building plant systems
• Proficiency in electrical and mechanical engineering skills relevant to building facilities
• Experience working with building facilities management
• Certificatein Engineering or equivalent qualification
• Willingness to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Company Overview / Employee Value Proposition

Sales of Dispensing equipment and machines for the manufacturing, automotive industries. Meter, mix, dispensing equipment (Naka Liquid Control, Japan)

Job Summary

You will independently perform sales and service support functions for dispensing equipment, leveraging your mechanical engineering and manufacturing knowledge to support regional markets and drive business growth.

Responsibilities

• Apply mechanical engineering and manufacturing expertise to deliver effective sales and service support for dispensing equipment
• Utilize knowledge of factory automation, computer/IT systems, and PLC programming to troubleshoot and resolve technical issues, enhancing customer satisfaction
• Communicate clearly and professionally in writing and verbally to engage with clients and internal teams, ensuring alignment and successful outcomes
• Travel independently to support sales and service activities across regional markets, adapting to diverse customer needs and environments
• Manage sales processes and service support functions autonomously to meet business objectives and customer expectations

Job Overview

We are looking for a detail-oriented Payments Technical Analyst to support payment operations by investigating and resolving transaction discrepancies. The role involves analyzing transaction flows, reviewing backend system logs, performing root cause analysis, and working closely with internal teams to diagnose and resolve payment processing issues.

Responsibilities:

•Analyze backend application logs, transaction records and system-generated events to identify the root cause of payment and settlement issues.

•Perform root cause analysis on transaction issues and recommend corrective actions to prevent recurrence

•Investigate technical issues and support resolution of production incidents impacting payment processing.

•Monitor payment flows, operational dashboards, alerts, and system monitoring tools to identify exceptions, anomalies, and service disruptions.

•Liaise with internal teams (Operations, Technology, Compliance) and external stakeholders (banks, partners) to resolve issues promptly

•Ensure all investigations are completed within defined timelines and in line with service level agreements

•Maintain accurate records of investigations, resolutions, and audit trails

•Support reconciliation processes and ensure alignment between payment systems and records

•Escalate critical issues and risks in a timely manner to relevant stakeholders

•Ensure compliance with regulatory requirements, internal controls, and AML/CFT guidelines

•Participate in process improvement initiatives to enhance efficiency, accuracy, and control

Qualifications:

•Bachelor’s degree or diploma in Computer Science or a related field.

•3–6 years of experience in payments, or settlement investigations, technical operations, production support, systems analysis, or a related function.

•Ability to analyze application logs and troubleshoot transaction processing issues.

•Basic understanding of APIs, system integrations, databases, and transaction processing workflows.

•Familiarity with SQL or database querying for investigation and reconciliation purposes is advantageous.

•Exposure to production support, incident management, or technical troubleshooting environments is preferred.

•Strong communication skills and ability to work with cross-functional teams.

To Apply:

Interested applicants please send your resume in MS Words format to pooja.yadav@ambition.com.sg and attention to Pooja (R1551322)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1551322

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

Responsibilities:

• Ensure vessels comply with required technical standards and maintain optimal performance levels.
• Keep all vessel certificates and documentation accurately updated and well-organised.
• Implement and monitor the Company’s planned maintenance system effectively.
• Coordinate and oversee class, statutory, and other mandatory vessel surveys.
• Plan and supervise dry-docking, repairs, and maintenance works.
• Assess and enhance the performance of vessel crew members.
• Prepare, oversee, and control vessels’ technical budgets.
• Undertake any other duties as assigned.

Requirements:

• Sailing experience on tankers as a Chief Engineer or Second Engineer (minimum COC Class 2 or 3), or at least 2 years of experience as a Technical Superintendent managing oil and bunker tankers.
• Demonstrates strong integrity and professionalism.
• Proven leadership, teamwork, management, and communication skills.
• Strong command of spoken and written English.

COMPANY OVERVIEW 

Established in 2010, Vinova is a passion-driven and award-winning development company for mobile, web, and enterprise applications. Our clients span the globe and cover a wide range of projects including IoT, blockchain, banking, fintech, networking, and ecommerce. Vinova earns respect from customers by being committed to quality, flexibility, and speed. We strive to build great products by working with passion, working closely with our customers, and through open but disciplined collaboration. You will be working in an encouraging and challenging environment, taking advantage of the latest technology to develop excellent mobile apps for clients. You will be engaging clients in both on-site and off-site support.  

Interested to join our all-star team? Submit your application to us now! Tell us why you want to work with us and why you think you’d be a good candidate. We are looking forward to hearing from you! 

ROLE OVERVIEW 

We are looking for a high-caliber Technical Delivery Manager to lead large-scale digital transformation projects. The ideal candidate is a "Hands-on Leader" who possesses a deep technical foundation across the entire Software Development Life Cycle (SDLC) and excels in strategic Presales. You will be responsible for ensuring technical excellence, managing cross-border teams, and acting as the bridge between business requirements and successful technical execution. 

KEY RESPONSIBILITIES 

A. Presales & Technical Consulting 

• Bid Management: Lead technical responses for strategic RFPs, RFIs, and ITQs, ensuring all business and technical requirements are thoroughly addressed. 

• Solutioning & Estimation: Develop detailed Fixed-Price Work Breakdown Structures (WBS) and high-level project roadmaps. 

• Resource Planning: Build comprehensive Staffing Plans, identifying key roles and optimizing resource allocation for bid competitiveness. 

• Financial Strategy: Collaborate with stakeholders to define solution costing, pricing strategies, and "Win-Themes" for high-value tenders. 

B. Technical Governance & Architectural Oversight 

• Architectural Reviewer & Governor: Serve as the final technical authority to review and validate system designs and architectures, ensuring alignment with C4 Model (Context, Container, Component, Code) standards. 

• Infrastructure Oversight: Provide strategic guidance and technical validation for complex infrastructure designs, such as active-active hot-standby topologies and multi-country API gateways. 

• Migration Steering: Oversee the migration of legacy on-premises monoliths to modern microservices architectures, ensuring cloud-native best practices are followed. 

• SDLC Quality Gates: Act as a subject matter expert to enforce technical excellence. Establish and lead Quality Gates to maintain rigorous standards for system scalability, reliability, and security (DevSecOps). 

• Problem Solving: Leverage a deep technical foundation to provide hands-on resolution for critical technical roadblocks when escalated. 

C. Project & Delivery Management 

• Methodology Mastery: Execute projects using Agile/Scrum, Waterfall, or Hybrid models, ensuring Quality, Cost, and Delivery (QCD) targets are met. 

• Risk & Governance: Maintain project Risk Registers and lead mitigation strategies for complex cloud migrations (Azure GCC 2.0, AWS). 

• Cross-border Leadership: Manage and mentor high-performing teams (30-50 engineers) across multiple locations (e.g., Singapore and Vietnam). 

• Stakeholder Management: Act as the primary technical point of contact for C-level executives and government agency liaisons. 

TECHNICAL EXPERTISE 

• Cloud & Infrastructure: Hands-on experience with Microsoft Azure (GCC 2.0, APIM, SQL MI, Cosmos DB) and AWS. 

• Full-Stack Oversight: Proficiency in reviewing and guiding development in .NET Core, Node.js, Java, and ReactJS. 

• Database & Data: Expertise in MS SQL Server, PostgreSQL, and NoSQL databases, experience with real-time data pipelines using Redis. 

• DevSecOps: Deep understanding of CI/CD pipelines (SHIP-HATS, Jenkins) and security tools (SonarQube, Fortify, NexusIQ, VAPT). 

JOB REQUIREMENTS 

• Experience: Minimum 11 years in the IT industry, with at least 7 years in leadership roles (Delivery Manager, Solution Architect, or Senior TPM). 

• Track Record: Proven experience managing projects with a Total Contract Value (TCV) of $1M - $5M+. 

• Standards: Familiarity with regulated environment standards such as Singapore Government and IM8 is highly preferred. 

• Skills: Exceptional analytical skills for WBS creation, strong proficiency in English for international client engagement and proposal writing. 

Job Responsibilities:

• To plan preventive maintenance work (PPM) as assigned by the supervisor / HOD
• To work with the technicians to troubleshoot electrical fault, reinstate power supply and provide recommendation to prevent reoccurrences.
• To work with the technicians to troubleshoot air condition fault, reinstate air conditioning system back to normal and provide recommendation to prevent reoccurrences.
• To work with the technicians to repair burst water pipe, mechanical work, medical gassessystem and other related facilities equipment.
• To maintain accurate, complete, and timely documentation for all maintenance activities.
• Contractor & Vendor Management.
• Monitoring, Reporting & Coordination.
• To obtain quotes through the organization's e-procurement portal.

Professional/ Educational Qualifications:

• Diploma or fresh higher NITEC in electrical / mechanical / facilities management or NITEC with minimum 2 – 3 years building maintenance related experience.
• A knowledgeable leader who is driven and responsible.

Working Hours:

• Mon - Thu, 8:30am to 6.00pm
• Fri: 8.30am - 5.30pm
• Max 42 hours
• Open to work over time and weekends in events of emergencies

Job Descriptions:

Sales & Business Development

• Support for business development activities. Build networks, cultivate business relationships with customers and business partners, to identify business opportunities in Singapore and ASEAN region.
• Support Sales Manager to develop and execute strategies to drive business in new and existing markets, acquiring new customers and establishing relationships.
• Conducts due diligence and make proposals for prospective business partners and solutions.
• Conduct market research and relevant analysis (example 3C) to have a better grasp on market and for decision-making purposes.
• Conduct needs analysis to understand customers’ challenges and recommend suitable solutions.
• Assist in managing the entire sales cycle, including proposal preparation, pricing, negotiation, and contract finalization.

Technical Solution & Collaboration

• Providing pre-sales technical support/expertise to assist sales effort
• Deliver in-depth presentations and product demonstrations to customers.
• Onsite support for robotic or automation project deployment.
• Support customers for after-sales activities.
• Provides technical direction for system repair and maintenance.

Requirement:

• Bachelor’s Degree or Professional Degree in Mechanical, Electrical, Mechatronics, Robotics and/or Business or equivalent.
• 2–4 years of sales/business development experience, preferably in robotics, automation, or industrial solutions.
• Strong understanding of robotic applications (e.g., mobile robots, robotic arms, automation integration).
• Technical acumen with the ability to bridge client needs and engineering solutions.
• Customer-centric mindset with a focus on long-term partnerships.
• Proven knowledge and execution power to bring successful development strategies.
• Knowledge of the latest market and business trends is also imperative while developing business strategies to penetrate the new market.
• Data analytics skill for decision making.
• Excellent communication, presentation, and relationship-building skills.
• Overseas travel may be necessary from time to time to support business requirements.

Please note that only shortlisted candidates will be contacted, thank you.

Tech Grid Asia Pte. Ltd

EA Licence Number: 24C2582

Personnel Registration Number: R1109826

Job Descritpion:

1. To co-ordinate and supervise the defects investigation and rectification works
2. Verify that the contractor's defects rectification are completed satisfactorily or to the satisfication of HDB
3. Monitor and track that the defects rectification meet the service standards set
4. Keep proper site documentation and records

Requirements

• Hold a Diploma in Engineering, Building, Architecture, or relevant Diploma by BCA (e.g. Specialist Diploma Architectural Technology - SDAT), or relevant certification by ITE; and
• Possess at least three years' experience in the supervision of building projects; and
• Complete safety-related course(s) annually through training providers or organisations accredited by MOM. These courses must be relevant to maintaining competency in safety management

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Description & Requirements

Role Overview

ASMis seeking a Technical Kinaxis RapidResponse Consultant to support andenhance our enterprise supply‑chain planning platform. This role focuses on technicalconfiguration, data modeling, performance optimization, and integrationswithin Kinaxis RapidResponse, supporting ASM’s high‑complexity, high‑precisionmanufacturing environment.

Youwill work closely with Global IT, Supply Chain Planning, Manufacturing, andEngineering teams to deliver robust, scalable, and performant planningsolutions.

Key Responsibilities

Kinaxis Technical Configuration & Modeling

• Design, configure, and maintain Kinaxis RapidResponse data models, including:

o Items, Locations, BOMs, Resources, Calendars

• Develop and optimize measures, expressions, and planning logic

• Design and configure:

o Exception logic & alerts

o Scenario planning and comparisons

o Time phased planning views

• Ensure model performance, scalability, and maintainability

Integration & Data Management

• Support and enhance integrations between Kinaxis and upstream/downstream systems, including:

o SAP S4HANA

o Manufacturing and master data systems

• Work with IT integration teams on:

o Data mappings and transformations

o Full vs delta data loads

o Data refresh cycles and latency management

• Perform data validation, reconciliation, and root cause analysis of data issues

Workspace & Visualization Design

• Design and configure technical workspaces, dashboards, and tables for:

o Supply planners

o Capacity planners

o Management and executive users

• Ensure workspaces are:

o Performance optimized

o Exception driven

o Easy to troubleshoot and explain

Testing, Deployment & Support

• Support:

o Unit testing

o System Integration Testing (SIT)

o User Acceptance Testing (UAT)

• Troubleshoot complex planning, data, and performance issues

• Support cutover, go live, and hypercare activities

• Provide ongoing system support and continuous improvement

________________________________________

Required Skills & Experience

Supply Chain Knowledge (Required)

• Solid understanding of:

o Supply planning

o Capacity & constraint based planning

o Inventory planning

• Ability to translate business planning logic into technical Kinaxis configuration

Demand Planning & Forecasting (Technical Focus)

• Configure and maintain demand data models in Kinaxis RapidResponse, including:

o Independent vs dependent demand

o Forecast vs actual demand measures

o Customer, product, and location hierarchies

• Design and maintain forecast measures, including:

o Statistical forecast inputs

o Adjusted / consensus forecast

o Forecast versioning and scenario comparisons

• Implement forecast consumption logic, aligning forecast with orders across time buckets

• Configure time phase logic (historical, near term, mid term, long term forecasting horizons)

• Build and optimize forecast accuracy and bias measures (e.g., MAPE style logic, variances)

• Design demand related exception logic, such as:

o Forecast variance thresholds

o Demand spikes and drops

o Late or missing demand signals

• Support what if simulation for demand changes and assess downstream supply and capacity impacts

Supply Planning & Constraints (Technical Focus)

• Configure supply planning measures supporting:

o Planned supply

o On hand and in transit inventory

o Supply response to demand changes

• Implement and optimize constraint based logic for:

o Capacity

o Material availability

o Lead time feasibility

• Design logic for:

o Supply prioritization and allocation

o Pegging demand to supply

o Shortage identification and root cause analysis

• Configure time phased supply views supporting planner decision making

• Design and tune supply exceptions, such as:

o Uncovered demand

o Late supply

o Capacity overloads

• Support supply what if scenarios (alternate sourcing, expediting, inventory burn down)

Performance & Calculation Optimization for Demand/Supply (Technical Focus)

• Optimize calculation dependencies between demand, supply, and inventory measures

• Identify and resolve:

o Circular dependencies

o Overly granular calculations affecting performance

• Tune expressions for:

o Large time horizons

o High volume item/location combinations

• Ensure demand and supply logic scales across:

o Multi site

o Multi product

o Global planning models

IT & System Integration

• Experience working with SAP data (PP, MM, APO, or IBP preferred)

• Understanding of:

o ERP master data structures

o Planning vs execution data

o Data governance and quality controls

• Ability to work effectively with IT integration and infrastructure teams

Preferred / Nice to Have

• Experience in semiconductor or high tech manufacturing

• Kinaxis RapidResponse Certification

• SAP APO / IBP / PP background

• Experience supporting global or multi site planning models

• Exposure to other planning tools (APO, IBP, O9, Blue Yonder)

Soft Skills & Competencies

• Strong analytical and structured problem solving skills

• Ability to explain complex technical logic to business users

• Detail oriented, with high standards for data accuracy

• Comfortable working in a global, matrixed organization

• Proactive ownership and continuous improvement mindset

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

• Create a sales strategy that aligns with both the overall sales strategy and the organisational strategy.
• Create, track, and update the business's budget to make sure all of its initiatives are carried out.
• Verify that the prices of goods and services adhere to the applicable Principal Brand pricing specifications.
• Perform performance analytics and track the effectiveness of the company's services and products.
• Give the Marketing and Communications department the necessary corporate inputs to support their marketing research endeavours.
• Promote and track sales performance (volume, classification, etc.).
• Based on the insights and data analytics conducted by the Marketing and Communications Department, ascertain the inventory and procurement requirements.
• Project demand for the company's service and product categories.
• Compile reports on the performance and positioning of goods and services for the leisure and business sectors.
• Track and promote the growth in sales of goods and services by using cross-selling and upselling.
• To make sure that availability satisfies client demand, periodically check the inventory count.
• Assure the maintenance of solid commercial ties with customers' important accounts.
• Analyse rival activity and current market trends while keeping tabs on the company's sales activity's execution and performance.
• Make sure the sales staff is knowledgeable about the company's goods and services.
• In order to find growth prospects and guarantee higher sales, work together with the Marketing and Communications department and assist them in performing consumer and market research, conducting analysis exercises, and obtaining pertinent data on consumers and competitors.
• To improve the teams' knowledge, work together with the Customer Service and Training departments to determine the necessary competencies and skills.
• Communicate with the purchasing division to restock items in response to consumer requests.
• Work together with the warehouse and logistics departments to guarantee prompt and easy item delivery and dispatch.
• Create reports pertaining to sales, such as sales performance, sales projection, and sales risk, among others.
• Assure adherence to environmental, health, and safety regulations.
• Additional tasks and obligations as delegated by the department.

Qualifications:

• Any bachelor's degree will do, but a master's in business administration is preferred.
• An additional benefit will be having a diploma or engineering degree in electrical, electronics, automation, or instrumentation.
• Eight to ten years of relevant experience in a comparable position.
• Experience with both business-to-business (B2B) and business-to-consumer (B2C) interactions is advantageous.
• It is necessary to have excellent business communication.
• Prior experience managing a sales force.