Total 412 technical support job vacancies in Hong Kong

Responsibilities:

• Perform maintenance activities in a safe manner align with the Health and Safety Requirement of the company.
• Perform preventive maintenance to ensure that plant equipment and auxiliary systems continue to operate smoothly and efficiently.
• Perform repair or replacement of defective or malfunctioning components of machinery and equipment.
• Basic troubleshooting - assisting and supporting engineers in rectifying/improving plant assets.
• Assist with the supervision of contractors involved in maintenance on site and maintain asset maintenance plans.
• Attend to work orders allocated by Mechanical Engineers.
• Perform other duties as assigned.

Qualifications

• Nitec/ Diploma in Mechanical Engineering or equivalent.
• Preferably 3 years of relevant experience in Power Plants, Petrochemical Plants or related industries will be advantageous.
• Self-driven, with a good working attitude, and a good team player.
• Fresh graduates are welcome to apply.
• Possessing basic safety training like Manage Work at Height (MWAH), Supervise Confined Space Operation (SCSO) & Supervise Work in Safety & Health in Process Plant (SWSHPP) would be an advantage.
• Possessing forklift driver license would be an advantage.

Technical Assistant

• Working Days: Monday - Friday

• Working Time: 9am to 6pm

• Working Location: Balestier RoadSalary: $ 2800 - $ 3000

• Min ITE

• Min 2 years experience in handling building authority submission

• Familiar with submission portal (Corenet 2.0). Knowledge or prior experience in Corenet X is a plus

• Knowledge in authority requirement from various departments, such as URA, BCA, LTA, NParks, NEA and PUB

• Proficient in AutoCAD, knowledge or prior experience in Autodesk Revit is a plus

Interested applicants can also send your resume to (Liwenpoh741#gmail.com) and allow our consultant to match you with our clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 97354019 for more Technical Assistant role
Key Responsibilities:

• Communicate and liaise with project handler, authority officer and other stakeholders to follow up and resolve authority comments and written directions

• Manage and maintain project status and project timeline to ensure delivery of project as scheduled

POH LI WEN REG NO: R25136683

THE SUPREMEHR ADVISORY PTE LTD EA NO: 14C7279

Required Competencies

a. Good knowledge of information technology, especially in the areas of SAP HCM ERP.

b. Strong writing and verbal communication skills.

c. Good team player, responsible and conscientious.

d. Resourceful, independent, responsive and pro-active.

e. Possess strong interest in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

Required Working Experience

a. At least 2 years of working experience in information technology.

b. Experience in SAP HCM ERP is preferred.

c. Experience in HR projects is preferred.

Responsibilities :

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables to enhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants and subcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Ensure the distribution of all the approved and latest drawings and other relevant documents to the relevant parties
• Prepares shopdrawings with in-house BIM team and/or subcontractors and obtains approval in advance to site installation dates
• Raises queries to Client or handles Client's clarification on technical requirements pertaining to the Project works.
• Identifies and highlight to management and project team of any potential risks or issues that will impact project performance.
• Prepares and presents design progress status and slides to management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e. Architectural, MEP, BIM, etc( on design to ensure delivery of high quality outcome.
• Support tender team and prepare technical tender documents as per specifications for bidding of civil and structural engineering projects as when assigned.
• Attends Progress Meetings, Technical Meetings, Coordination Meeting, Site Meetings, etc.

Requirements :

• PE Board Recognised Degree in Civil Engineering
• Minimum 5 years of design management experience with at least 3 year of design experience in consultant firm.
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills .
• Good organization and time management skills.

Job Descriptions:

Sales & Business Development

• Support for business development activities. Build networks, cultivate business relationships with customers and business partners, to identify business opportunities in Singapore and ASEAN region.
• Support Sales Manager to develop and execute strategies to drive business in new and existing markets, acquiring new customers and establishing relationships.
• Conducts due diligence and make proposals for prospective business partners and solutions.
• Conduct market research and relevant analysis (example 3C) to have a better grasp on market and for decision-making purposes.
• Conduct needs analysis to understand customers’ challenges and recommend suitable solutions.
• Assist in managing the entire sales cycle, including proposal preparation, pricing, negotiation, and contract finalization.

Technical Solution & Collaboration

• Providing pre-sales technical support/expertise to assist sales effort
• Deliver in-depth presentations and product demonstrations to customers.
• Onsite support for robotic or automation project deployment.
• Support customers for after-sales activities.
• Provides technical direction for system repair and maintenance.

Requirement:

• Bachelor’s Degree or Professional Degree in Mechanical, Electrical, Mechatronics, Robotics and/or Business or equivalent.
• 2–4 years of sales/business development experience, preferably in robotics, automation, or industrial solutions.
• Strong understanding of robotic applications (e.g., mobile robots, robotic arms, automation integration).
• Technical acumen with the ability to bridge client needs and engineering solutions.
• Customer-centric mindset with a focus on long-term partnerships.
• Proven knowledge and execution power to bring successful development strategies.
• Knowledge of the latest market and business trends is also imperative while developing business strategies to penetrate the new market.
• Data analytics skill for decision making.
• Excellent communication, presentation, and relationship-building skills.
• Overseas travel may be necessary from time to time to support business requirements.

Please note that only shortlisted candidates will be contacted, thank you.

Tech Grid Asia Pte. Ltd

EA Licence Number: 24C2582

Personnel Registration Number: R1109826

Job Descritpion:

1. To co-ordinate and supervise the defects investigation and rectification works
2. Verify that the contractor's defects rectification are completed satisfactorily or to the satisfication of HDB
3. Monitor and track that the defects rectification meet the service standards set
4. Keep proper site documentation and records

Requirements

• Hold a Diploma in Engineering, Building, Architecture, or relevant Diploma by BCA (e.g. Specialist Diploma Architectural Technology - SDAT), or relevant certification by ITE; and
• Possess at least three years' experience in the supervision of building projects; and
• Complete safety-related course(s) annually through training providers or organisations accredited by MOM. These courses must be relevant to maintaining competency in safety management

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Optimum Solutions (Registration Number: 199700895N)

• Role: Murex Technical Analyst
• Minimum 10 years of relevant experience, preferably in a financial institution -Must
• Must have 7+ years working experience in Murex technical working experience
• You must have hands-on experience with Murex 3.1 MLC (Murex Limit Controller) module across various asset classes (at least 4+ years )
• Write and maintain Murex technical code for technical instructions and specifications for murex applications
• You will be involved in requirement analysis, technical specification, and test case preparation for Murex and its upstream/downstream interfaces
• You are expected to support SIT/UAT phases, ensure proper documentation, and assist in transitioning solutions to production teams
• Should have 5+ years have SQL, Credit Risk, Limits with Murex applications
• You will work closely with developers and architects to ensure solutions meet business, regulatory, and system integration standards
• You will support downstream data flows from Murex to data warehouses and regulatory reporting systems, ensuring accuracy, completeness, and timely delivery of financial data
• Bachelor’s degree in computer science, Information Systems, Finance, or a related field

Key Domain/ Technical Skills: (Indicate up to 3 areas)

• Murex Modules: Trade booking, Murex MLC, LRB, LTS, Workflows, Collateral, Datamart
• Technical Tools: SQL (data analysis), Excel
• Domain Expertise: Credit Risk, PFE, Limits, Collateral

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Job Description & Requirements

Role Overview

ASMis seeking a Technical Kinaxis RapidResponse Consultant to support andenhance our enterprise supply‑chain planning platform. This role focuses on technicalconfiguration, data modeling, performance optimization, and integrationswithin Kinaxis RapidResponse, supporting ASM’s high‑complexity, high‑precisionmanufacturing environment.

Youwill work closely with Global IT, Supply Chain Planning, Manufacturing, andEngineering teams to deliver robust, scalable, and performant planningsolutions.

Key Responsibilities

Kinaxis Technical Configuration & Modeling

• Design, configure, and maintain Kinaxis RapidResponse data models, including:

o Items, Locations, BOMs, Resources, Calendars

• Develop and optimize measures, expressions, and planning logic

• Design and configure:

o Exception logic & alerts

o Scenario planning and comparisons

o Time phased planning views

• Ensure model performance, scalability, and maintainability

Integration & Data Management

• Support and enhance integrations between Kinaxis and upstream/downstream systems, including:

o SAP S4HANA

o Manufacturing and master data systems

• Work with IT integration teams on:

o Data mappings and transformations

o Full vs delta data loads

o Data refresh cycles and latency management

• Perform data validation, reconciliation, and root cause analysis of data issues

Workspace & Visualization Design

• Design and configure technical workspaces, dashboards, and tables for:

o Supply planners

o Capacity planners

o Management and executive users

• Ensure workspaces are:

o Performance optimized

o Exception driven

o Easy to troubleshoot and explain

Testing, Deployment & Support

• Support:

o Unit testing

o System Integration Testing (SIT)

o User Acceptance Testing (UAT)

• Troubleshoot complex planning, data, and performance issues

• Support cutover, go live, and hypercare activities

• Provide ongoing system support and continuous improvement

________________________________________

Required Skills & Experience

Supply Chain Knowledge (Required)

• Solid understanding of:

o Supply planning

o Capacity & constraint based planning

o Inventory planning

• Ability to translate business planning logic into technical Kinaxis configuration

Demand Planning & Forecasting (Technical Focus)

• Configure and maintain demand data models in Kinaxis RapidResponse, including:

o Independent vs dependent demand

o Forecast vs actual demand measures

o Customer, product, and location hierarchies

• Design and maintain forecast measures, including:

o Statistical forecast inputs

o Adjusted / consensus forecast

o Forecast versioning and scenario comparisons

• Implement forecast consumption logic, aligning forecast with orders across time buckets

• Configure time phase logic (historical, near term, mid term, long term forecasting horizons)

• Build and optimize forecast accuracy and bias measures (e.g., MAPE style logic, variances)

• Design demand related exception logic, such as:

o Forecast variance thresholds

o Demand spikes and drops

o Late or missing demand signals

• Support what if simulation for demand changes and assess downstream supply and capacity impacts

Supply Planning & Constraints (Technical Focus)

• Configure supply planning measures supporting:

o Planned supply

o On hand and in transit inventory

o Supply response to demand changes

• Implement and optimize constraint based logic for:

o Capacity

o Material availability

o Lead time feasibility

• Design logic for:

o Supply prioritization and allocation

o Pegging demand to supply

o Shortage identification and root cause analysis

• Configure time phased supply views supporting planner decision making

• Design and tune supply exceptions, such as:

o Uncovered demand

o Late supply

o Capacity overloads

• Support supply what if scenarios (alternate sourcing, expediting, inventory burn down)

Performance & Calculation Optimization for Demand/Supply (Technical Focus)

• Optimize calculation dependencies between demand, supply, and inventory measures

• Identify and resolve:

o Circular dependencies

o Overly granular calculations affecting performance

• Tune expressions for:

o Large time horizons

o High volume item/location combinations

• Ensure demand and supply logic scales across:

o Multi site

o Multi product

o Global planning models

IT & System Integration

• Experience working with SAP data (PP, MM, APO, or IBP preferred)

• Understanding of:

o ERP master data structures

o Planning vs execution data

o Data governance and quality controls

• Ability to work effectively with IT integration and infrastructure teams

Preferred / Nice to Have

• Experience in semiconductor or high tech manufacturing

• Kinaxis RapidResponse Certification

• SAP APO / IBP / PP background

• Experience supporting global or multi site planning models

• Exposure to other planning tools (APO, IBP, O9, Blue Yonder)

Soft Skills & Competencies

• Strong analytical and structured problem solving skills

• Ability to explain complex technical logic to business users

• Detail oriented, with high standards for data accuracy

• Comfortable working in a global, matrixed organization

• Proactive ownership and continuous improvement mindset

Group Overview:

Founded in2007, Velocity Trade is a leading global broker dealer combining execution with leading technology to serve our international institutional clients.  Our diverse client base includes external asset managers, family offices, institutions, hedge funds, and other broker-dealers.

Our business is built on the core principles of integrity, service, risk management and a global orientation. We are a trusted trading partner to corporations and institutions around the globe in multiple asset classes across deliverable FX, equities, commodities, futures, margin products, fixed income, structured products, and AMCs.

Headquartered in Toronto, Canada, Velocity Trade has offices in Toronto, Montreal, London, Amsterdam, Sydney, Auckland, Johannesburg, Cape Town and now Singapore. With offices strategically positioned across the globe, we offer 24-hour direct access to global markets, providing a"follow-the-sun" trading desk to meet client needs.

Role Overview

We are seeking a Technical Business Analyst to support our APAC equities and custody offerings through strong product knowledge and integration tools. 

The successful candidate will be go-to expert for systems and Global securities integrations. You enjoy the details as well as the components of trading and mappings from middle-office to post-trade reporting. You work with our API library and FIX integrations, whether it’s assisting new clients with setup, designing new features with the development team or testing releases. It would be ideal if one has 2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

Key Responsibilities

Client-needs analysis

·       Possess a deep understanding of the global Securities business, its customers and their needs.

·       Data capture management E2E, intake and ongoing(for new and existing clients).

·       Formulating rules and parameters with respect to system enhancements, new integrations, modules and new features (as required by business and/or external clients).

·       Investigate and support new issues and queries with direction and resolution where applicable.

Trading and systems management

·       Ability to act as the subject matter expert in functions such as order management, trading systems, order routing, market data, instruments, execution, settlement, modelling, reporting, data management and integrations.

·       Provide training to internal teams and hand-offswhen necessary.

Contribute to development and third-party partners /vendors

·       Contribute to the development process and provide the client usability perspective during design reviews and conducting testing as required.

·       Provide direction and input to the IT team regarding the solution throughout the development, QA and implementation process, together with reviewing all enhancements to ensure accuracy and stability within the system and full solutions offering.

Creating specifications

·       Articulate rules, parameters and requirements pertaining to Velocity systems.

·       Define and document business requirements, configure technical specifications for the development team to utilize effectively.

·       Create training material (both internal and external) on new/existing features and distribute to all stakeholders.

Ad hoc tasks

·       Effectively liaise with other VT offices within the group.

·      To perform any other duties as required by the business.

Project Management

·      Independently run small projects, resourcing tasks and communicating progress at a sprint level.

·      Manage issues with appropriate levels of urgency for all stakeholders, escalating to management when necessary.

Requirements

·      Interpret client requirements and convert into verbal and written agile plans

·      Ability to build strong relationships within internal teams and external providers

·      Ability to learn new systems/processes and to grasp instructions quickly

·      Proficient with APIs and FIX language for daily tasks, testing and assisting clients

·      Ability to learn new systems/processes and to grasp concepts quickly

·      Ability to build strong business - client relationships

·      Solid understanding of securities trading and global markets

·      Ability to map From and To processes

·      Proficient in MS Office (expert Excel skills are essential), JIRA, Smartsheets and/or any similar project tracking apps

·      Proficient in gathering business requirements and documenting processes

·      Proficient in gathering and analysing business data

·      Abilityto meet deadlines, work to an SLA

·      Capable of organising and structuring workload

·      Critical thinking, strong analytical and problem-solving skills

·      Abilityto work well independently and in a team

·      Flexible with the ability to multitask on various levels

·      Excellent verbal and written communication skills

·      Good interpersonal skills

Minimum Qualification Requirements

Qualification/ Education Level

Bachelor Degree - Degree in Computer Science, Business Analysis, Engineering or BCom. Similar technical diplomas and or related work experience would be considered.

Experience

2-5 years’ experience in an analyst or similar product role such as an IT business analyst within the financial industry with responsibility of trading systems.

• Create a sales strategy that aligns with both the overall sales strategy and the organisational strategy.
• Create, track, and update the business's budget to make sure all of its initiatives are carried out.
• Verify that the prices of goods and services adhere to the applicable Principal Brand pricing specifications.
• Perform performance analytics and track the effectiveness of the company's services and products.
• Give the Marketing and Communications department the necessary corporate inputs to support their marketing research endeavours.
• Promote and track sales performance (volume, classification, etc.).
• Based on the insights and data analytics conducted by the Marketing and Communications Department, ascertain the inventory and procurement requirements.
• Project demand for the company's service and product categories.
• Compile reports on the performance and positioning of goods and services for the leisure and business sectors.
• Track and promote the growth in sales of goods and services by using cross-selling and upselling.
• To make sure that availability satisfies client demand, periodically check the inventory count.
• Assure the maintenance of solid commercial ties with customers' important accounts.
• Analyse rival activity and current market trends while keeping tabs on the company's sales activity's execution and performance.
• Make sure the sales staff is knowledgeable about the company's goods and services.
• In order to find growth prospects and guarantee higher sales, work together with the Marketing and Communications department and assist them in performing consumer and market research, conducting analysis exercises, and obtaining pertinent data on consumers and competitors.
• To improve the teams' knowledge, work together with the Customer Service and Training departments to determine the necessary competencies and skills.
• Communicate with the purchasing division to restock items in response to consumer requests.
• Work together with the warehouse and logistics departments to guarantee prompt and easy item delivery and dispatch.
• Create reports pertaining to sales, such as sales performance, sales projection, and sales risk, among others.
• Assure adherence to environmental, health, and safety regulations.
• Additional tasks and obligations as delegated by the department.

Qualifications:

• Any bachelor's degree will do, but a master's in business administration is preferred.
• An additional benefit will be having a diploma or engineering degree in electrical, electronics, automation, or instrumentation.
• Eight to ten years of relevant experience in a comparable position.
• Experience with both business-to-business (B2B) and business-to-consumer (B2C) interactions is advantageous.
• It is necessary to have excellent business communication.
• Prior experience managing a sales force.

Key Responsibilities

• Omnichannel Product Delivery: Spearhead the end-to-end delivery of high-complexity, multi-system product launches spanning eCommerce web platforms, mobile applications, and brick-and-mortar retail environments impacting 1M+ users.

• Platform Solutions & Partner Integrations: Direct the technical implementation of platform architectures that drive customer acquisition, optimize lifecycle user journeys, and streamline purchase flows. Own the delivery and launch of tier-1 strategic partner services (such as streaming, entertainment, or subscription-based offerings like EPL and Disney+).

• Delivery Governance & Risk Management: Establish and drive robust cross-functional delivery frameworks. Proactively identify, track, and mitigate project risks, manage complex architectural dependencies, and remove delivery blockers.

• Stakeholder Management: Act as the primary bridge between technical teams (engineering, product, UX/UI) and executive business stakeholders, maintaining transparent communication channels regarding project health, timelines, and milestones.

Required Skills & Qualifications

• Professional Experience: Minimum of 8+ years of experience in Technical Project Management, Program Management, or IT Delivery Leadership within high-growth eCommerce, Telecom, or Digital Product environments.

• Scale & Domain Expertise: Proven track record of managing large-scale product deployments impacting millions of users across digital and physical retail channels. Deep understanding of customer acquisition funnels, subscription models, and checkout workflows.

• Strategic Partner Delivery: Hands-on experience managing complex, third-party vendor integrations and major entertainment/media partnership launches.

• Methodologies & Tools: Mastery of Agile/Scrum and hybrid delivery frameworks, alongside enterprise project tracking systems (e.g., Jira, Confluence, Asana).

• Leadership & Influence: Exceptional leadership maturity with the ability to influence cross-functional, non-reporting teams and align disparate stakeholders toward a unified launch date.

MerchantSpring is launching a new commercial division focused on its API offering. We are looking for a Technical Account Executive to bridge the gap between the technology and sales teams.

In the early stages, you will be the main commercial owner for API opportunities. This involves leading customers through technical discovery, solution scoping, demos, qualification, proposals, and customer handover. Working closely with leadership, product, engineering, and customer-facing teams, you will turn API demand into a well-oiled sales funnel.

Along the way, you will play a key role in winning early customers, refining the go-to-market approach, and establishing the internal playbook. As the business grows, there will be pathways into leadership, mentoring future hires, and shaping the operating model for the team.

The day-to-day in this role looks like identifying relevant leads, opening the conversation, understanding the client’s use case, shaping the end-solution, and ultimately, closing the deal. This role is ideal for someone who enjoys combining technical problem-solving with proactively driving revenue generation versus a traditional pre-sales or engineering role.

Your responsibilities are to:

• Own or co-own API opportunities from qualification through close.
• Identify and prospect accounts where MerchantSpring’s API offers commercial value.
• Generate pipeline through research, direct outreach, partner mapping, and prospecting.
• Lead discovery calls to understand customer workflows, technical requirements, and business objectives.
• Engage commercial, product, data, and engineering stakeholders in the sales process.
• Demonstrate MerchantSpring's API capabilities, use cases, constraints, and implementation paths.
• Shape solution designs that connect customer needs to practical API usage.
• Create sales assets, such as FAQs, solution notes, demo flows, use cases, and internal playbooks.
• Work with product and engineering to validate feasibility and capture market feedback.
• Build repeatable sales funnel and SOPs for the Commercial API division.
• Support future team growth as the function scales.

Qualifications

• Experience as a Solutions or Sales Engineer, Consultant, Technical Account Executive, API Partnerships, Technical Business Development, or held a similar role.
• A strong grasp of APIs, integrations, data flows, authentication, and technical discovery.
• Able to understand how APIs are used, how technical buyers think, and how to translate a customer use case into a clear commercial path.
• Sold, scoped, or advised on technical products, such as APIs, data platforms, SaaS integrations, analytics tools, e-commerce technology, or developer-facing products.
• A commercial mindset with a track record of influencing or owning revenue outcomes.
• Communicate effectively with technical stakeholders and commercial decision makers.
• Strong written communication and documentation habits.
• Comfortable operating in ambiguity and helping building processes from the ground up.
• A self-starter with a proactive approach to prospecting and opportunity creation.
• Hungry to learn, and led by curiosity to ask sharp questions. 

• Scale the Commercial API division from the ground up and own revenue outcomes.
• Shape the go-to-market strategy for MerchantSpring's API product.
• Clear pathway into leadership opportunities as the division scales.
• Collaborate cross-functionally to drive impact across the business.
• Join an international team with clients across the Americas, Europe, and APAC.
• Work from a modern co-working space in our Kuala Lumpur office on a hybrid basis.
• Competitive salary package and performance-based incentives.
• Opportunities for travel across the globe.

Company: Stulz Asia Hub Pte. Ltd.

Location: Singapore / Asia Region

Company Background

STULZ has grown from an innovative family business into a modern global leader in cooling technology. Our journey is built on a foundation of customer focus, entrepreneurial spirit, and technological expertise. With over 50 years of experience, particularly in cooling mission-critical environments, STULZ is a trusted partner for high-performance, energy-efficient cooling solutions specifically tailored to meet the demands of a dynamic data center industry. We offer expert consulting, advanced cooling technologies, tailored services, and strong global support.

Our global presence spans 35 subsidiaries and a wide network of partners allowing us to serve customers in over 150 countries. This reach ensures fast, localized responses to diverse needs, while maintaining a clear view of global trends and innovations.

Stulz Asia Hub Pte Ltd was established in 2022 and serves as a regional hub for the APAC region supporting our partners and subsidiaries.

Position Summary

The Regional Technical Engineer plays a critical role in shaping and executing STULZ’s technical and product strategy across the Asia Pacific region. Acting as a key interface between global product management, engineering teams, manufacturing sites, and regional commercial organizations, this role ensures that STULZ’s cooling solutions are technically robust, market-relevant, and aligned with evolving customer and industry requirements. As a technical reference within the region, the role provides expert guidance to internal teams, strategic customers, consultants, and partners, while also contributing thought leadership through feasibility studies, technical publications, and industry engagement.

Key Responsibilities

Regional Product Strategy & Lifecycle Management

• Strategic Planning: Collaborate with global product management application team(s) to assist in the development and execution of cooling solution strategies and roadmaps for Stulz portfolio diversification.

• Market Intelligence: Conduct market research on trends, competitor landscapes, and customer requirements across countries within the APAC region to influence global product development in emerging technologies.

• Commercial Execution: In collaboration with sales and marketing teams, define and implement regional go-to-market strategy, including pricing, promotional campaigns, product launches.

• Performance Tracking: Monitor product performance, including ‘share of wallet’, market size, using data and customer feedback to drive continuous product improvement while identifying new and innovative opportunities.

• Lifecycle Management: Oversee end-of-life planning cycles and product retirement campaigns.

Global Collaboration & Engineering Support

• Internal Liaison: Participate in monthly product management and quarterly performance reviews, acting as the primary bridge between global product management and Stulz factories (China, India, Germany, Spain) to align strategies, best practices, and lessons learnt.

• Cross-Functional Development: Partner with global engineering and manufacturing teams to design and enhance products (AHUs, CRAHUs, Chillers, DCIM, software) that meet regional standards and customer needs.

• External Partnerships: Manage ODM/OEM relationships, including contract development opportunities, technical support, and joint development efforts to enable growth and diversification of the regional product portfolio for Stulz APAC

• Technical Expertise: Serve as a "go-to" expert for regional application engineers, key accounts team, consultants, and contractors as required from time to time. Leading technical discussions and ensuring compliance with complex project requirements.

• Thought Leadership: Conduct feasibility studies, develop white paper documents and industry engagement ‘interest pieces for industry publications.

• Sales Enablement: Collaborate with sales and marketing to develop value-driven sales tools, collateral, technical training materials, and battle-cards for competitor analysis.

Education / Experience

• 5+ years’ product management experience, preferably within Data Centre, HVAC, or related engineering fields.

• Deep technical understanding of HVAC systems, refrigeration, hydraulics, controls, and sustainability standards.

• Proven success in managing complex engineering products with long development cycles.

• Critical thinking, problem-solving, and project management skills.

• Excellent communication and stakeholder management skills, capable of translating technical details into clear business value.

• Experience working with cross-disciplinary teams in a fast-paced, innovation-driven environment.

• Minimum qualifications - bachelor’s degree in mechanical engineering, electrical engineering, or related technical field; advanced degree or certifications.

• Strong communication skills in English; Mandarin is an advantage

What We Offer

• Competitive salary with performance-based incentives.

• Opportunities to shape innovative technologies and advance sustainability efforts.

• Collaborative environment with industry-leading engineers and innovators.

• Flexible working arrangements.

• Comprehensive health & wellness benefits.

Contact

We invite committed individuals to join us in our expansion plans. Please send your resume as well as a letter of motivation to hr@stulzasia.sg.