Total 58 technical support job vacancies in Hong Kong

• Visit customers to understand requirement and gather market information.
• Develop or find-tune products to satisfy customers' needs.
• Prepare samples for customers' evaluation.
• Provide technical advice and collaborate with customers to resolve technical issues.
• Initiate trial run in preparation for mass production of new product.
• Collaborate with Manufacturing Team for smooth new product launching.

Perks & Benefits

• Yearly Bonus and salary increment
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities
• Training and development

JOB RESPONSIBILITIES:

• Filling calibration process, data and prepare report as required.
• Cooperate with the technical department to serve customers.
• Monitor and control all customers order status such as delivery and any other requirement are met.
• Monitor document validity, review dates, and initiate updates when required.

JOB REQUIREMENT:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma or Bachelor’s Degree in any discipline.
• Required language (s): English, Bahasa Malaysia.
• Competent in MS Excel, Outlook, Word.
• Working experience in the related field is an added advantage.
• Able to work in a team, independently and drive for continuous improvement.
• Fresh graduates are strongly encouraged to apply.

Why Join Us?

• Competitive salary package with opportunities for career growth.
• Fresh graduates are welcome – comprehensive training and guidance will be provided.
• Gain hands-on experience in technical administration, document control, and customer coordination.
• Work in a supportive and collaborative team environment.
• Develop valuable skills in documentation, calibration processes, reporting, and ERP/order management.
• Exposure to working with cross-functional departments and customers.
• Opportunities to learn and grow within a stable and expanding manufacturing company.

Technical Sales Engineer

Location: Petaling Jaya / Perai (or specify)

Company: Sciengate Automation (M) Sdn Bhd

About Us

Sciengate Automation (M) Sdn Bhd is a leading industrial automation solution provider with more than 30 years of experience serving manufacturers and OEMs in Malaysia. We specialize in factory automation, Industrial IoT, HMI, measurement systems, sensors, load cells, and process automation solutions from world-renowned brands.

Key Responsibilities

• Develop new business opportunities within manufacturing and industrial sectors.
• Manage existing customer accounts and strengthen long-term relationships.
• Understand customers' production processes and recommend suitable automation solutions.
• Conduct product demonstrations and technical presentations.
• Prepare quotations, proposals, and follow up on sales opportunities.
• Coordinate with suppliers and application engineers to deliver complete solutions.
• Provide basic technical support before and after sales.
• Visit customer sites throughout Malaysia.
• Achieve monthly and annual sales targets.

Requirements

• Diploma or Bachelor's Degree in:
• Electrical Engineering
• Electronic Engineering
• Mechatronics
• Mechanical Engineering
• Automation Engineering
• Fresh graduates with strong communication skills are encouraged to apply.
• 2–5 years of industrial automation sales experience is an advantage.
• Knowledge of one or more of the following is preferred:
• PLC
• HMI
• Sensors
• Vision systems
• Industrial networking
• Load cells
• Process instrumentation
• Industry 4.0 / IIoT
• Excellent presentation and communication skills.
• Self-motivated and willing to travel.
• Possess a valid driving licence.

What We Offer

• Competitive basic salary
• Attractive sales commission
• Performance bonus
• Car allowance / mileage claim
• Mobile phone allowance
• Medical benefits
• Training from international automation manufacturers
• Career progression into Senior Sales Engineer or Product Manager

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

Energo Engineering (M) Sdn Bhd is a trusted, rapidly growing supplier of industrial automation components, variable speed drives (VSD) and Softstarter across Malaysia. As an authorized distributor of Himel—a globally recognized brand known for reliable and cost-effective electrical products—we are committed to delivering high-quality power distribution and automation solutions tailored to diverse industrial needs.

POSITION SUMMARY:-

We are seeking a highly motivated and technically proficient Sales Engineer to drive market expansion and manage technical relationships. The successful candidate will blend engineering expertise with commercial acumen to promote Himel industrial automation components, variable speed drives (VSDs), and electrical components to panel builders, system integrators, factory end-users, and OEMs across Malaysia.

KEY RESPONSIBILITIES:-

• Business Development: Identify and establish new client accounts (system integrators, M&E contractors and panel builders) to achieve company sales targets.
• Technical Consultation: Understand customer requirements, troubleshoot systems, and recommend optimal Himel Variable Speed Drives (VSD) and automation solutions.
• Product Demonstrations: Conduct technical presentations, product testing, and live demos showcasing the reliability and cost-efficiency of our product lineup.
• Account Management: Maintain and nurture robust relationships with existing key clients, proactively offering upselling or cross-selling support.
• Proposal & Quotation Management: Prepare commercial quotations, formal sales proposals, and answer client requests for information (RFIs) efficiently.
• Market Intelligence: Monitor local industrial automation trends, pricing strategies, and competitor activities to adjust sales approaches accordingly.

REQUIREMENTS & QUALIFICATIONS:-

• Education: Diploma or Bachelor’s Degree in Electrical Engineering, Electronic Engineering, or a related technical discipline.
• Experience: Minimum 1–3 years of experience in indoor/outdoor technical sales, specifically within the electrical products, switchgear, or industrial automation sector.
• Product Knowledge: Familiarity with Variable Speed Drives (VSD / Inverters), PLCs, low-voltage protection components, or industrial drivers is highly advantageous.
• Languages: Proficiency in spoken and written English and Bahasa Malaysia. Ability to speak Mandarin/Chinese dialects is an added advantage for local client management.
• Mobility: Must possess a valid Malaysian driving license and own transport, with a willingness to travel for client site visits.
• Soft Skills: Strong negotiation tactics, confident presentation skills, and a self-driven, result-oriented mindset.

BENEFITS & REMUNERATION

• Competitive basic salary paired with an attractive sales commission scheme.
• Travel, petrol, and parking allowances.
• Comprehensive medical insurance and outpatient medical coverage.
• Product and technical certification training provided directly by Himel/Schneider experts.
• Standard statutory contributions (EPF, SOCSO, PCB).

Job Description

PRODUCTION COORDINATOR

• Make sure production department can on time delivery product to customer.
• Preparing the production schedule for Mr Ham, Record every production department output daily.

PURCHASER

• Always monitor the material (Ink,Baseboard, Carton, Glue, Belt, Packing Material, etc) of production department, order before out of stock to make sure production run smoothly.
• Do the comparison table between supplier before order (New material/sparepart). Get approval from Mr Ham only can order.
• Preparing PO to supplier and let Mr Ham/Ashton Sign. Follow up PO to make sure material arrive on time.

ADMIN

• Preparing report every week/ month for Mr Ham & Sales Team. (Sales Report weekly, Actual Sales Report Monthly, Contract Report Monthly, Stock Report Monthly, Aeon delivery report ...etc)
• Preparing Sales order when receive customer purchase order to let Evon create Jobsheet for Production.
• Preparing DO & Invoice in SQL for delivery.
• Update stock balance everytime delivery in sharefile.
• Stock in with SQL system every time receive the completed jobsheet.
• Always monitor stock balance to make sure enough stock to delivery, if not enough must proceed production.
• Get customer/supplier detail to open new account. (Ask customer / supplier filling up new application form attach with Form 9 or business document)
• Create New Stock Code at SQL when receive new brand order.
• Control Petty Cash.

LOGISTIC COORDINAOR

• Arrange delivery on time.
• Accept Aeon PO VIA Aeon System & Booking Aeon DC Delivery VIA B2B system. (2 or 3 Times @ month
• Make sure delivery rate must be below our delivery costings

Perks & Benefits:

• Observe all Selangor Public Holiday.
• 5 days work
• Outpatient Benefit (GP & Dental)
• Staff Insurance (GHS & GTL)
• Annual leaves
• Compassionate leave and bereavement compensation
• On-the-job training provided
• Staff purchase

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. **A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

Job Responsibilities :

• Handle marketing and promotional activities, including event organization, sales promotions, and exhibitions.
• Plan, purchase, and distribute Advertising & Promotion (A&P) materials, and maintain proper stock records.
• Assist in conducting market research and collecting relevant data.
• Compile and distribute sales reports and statistical reports.
• Perform any other ad-hoc duties as assigned by management.

Job Requirements :

• Minimum Diploma or Degree in Agriculture Science, Communication, or a related field.
• At least 1-2 years of relevant working experience.
• Strong analytical, problem-solving, interpersonal, and communication skills.
• Good team player with a high sense of responsibility and accountability.
• Ability to communicate in multiple languages is an added advantage.
• Based at Pulau Indah, Port Klang, Selangor, and willing to travel when required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. **A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

Job Description :-

•  Handling and following up quotation on a timely manner.
• Interact with customers on Call In sales inquiries.
• Processing of incoming orders and delivery arrangement.
•  Responding swiftly to customers with after-sales support
• Assist Outdoor Sales on administrative task and coordination internally & external
• Stay knowledgeable in standard products development and departmental workflow
• Communicate and liaise with all departments to ensure work is carry out efficiently
• Maintain record of documentation file for analysis
•  Provide consistence high levels of good customer support and service
•  Assisting in additional adhoc work assigned and directed by management

Job Requirement :-

• At least 2 years working experience as Sales Co-Ordinator is advantage.
• Minium STPM or Diploma in any Engineering discipline
• Proficient in spoken and written English and Bahasa Malaysia is essential, as well as other local dialects is added advantage
• Able to perform under pressure in a fast paced working environment
• Computer skills knowledge of Microsoft office products, specifically Outlook, Excel, PowerPoint and Word.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

Duties & Responsibilities

• Handle day-to-day administrative tasks and office operations
• Maintain and organize company records, documents, and filing systems
• Manage office supplies and coordinate with vendors/suppliers
• Manage correspondence (emails, phone calls, letters)
• Assist in preparing reports, quotations, and invoices
• Handle incoming calls, emails, and general inquiries
• Support other departments when required

Requirements

• Minimum Diploma in Business Administration or related field
• Minimum 1–2 years of relevant working experience (fresh graduates are welcome to apply)
• Conversant in English and Bahasa Melaysia (Mandarin is an added advantage)
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good communication and interpersonal skills
• Able to work independently and as part of a team
• Responsible, detail-oriented, and proactive attitude

Working Condition and Physical Environment

• Working hours from 830am-6pm, Monday to Friday

Job Location

• Petaling Jaya (HQ): 27, Jalan PJU 3/49, Sunway Damansara, 47810 Petaling Jaya Selangor.
• Penang: 59, Jalan Perai Jaya 4, Bandar Perai Jaya, 13600 Seberang Perai Penang.

What We Offer

• Competitive salary
• Career growth and development opportunities
• Training and mentorship program

• 拜訪客戶，了解需求並收集市場資訊。
• 開發或調整產品以滿足客戶需求。
• 準備樣品供客戶評估。
• 提供技術建議並與客戶合作解決技術問題。
• 啟動試運行，為新產品的大規模生產做準備。
• 與生產團隊合作，確保新產品順利上市。

福利待遇

• 年終獎金和加薪
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 醫療保險
• 開放文化
• 個人發展機會
• 培訓與發展

Technical Support Engineer

Company: Sciengate Automation

Department: Engineering / Customer Support

Location: Malaysia (with regional support)

Role Overview

The Technical Support Engineer provides post-sales technical support, troubleshooting, and optimization for industrial automation systems including PLC, SCADA, HMI, and IIoT platforms.

This role ensures high system reliability, minimal downtime, and data-driven performance improvement across customer operations.

Key Responsibilities

1. Technical Support & Troubleshooting

- Diagnose and resolve issues in PLC systems, SCADA/HMI systems, and industrial communication networks

- Provide remote and onsite support

- Perform root cause analysis using system logs, alarms, and trends

2. System Maintenance & Optimization

- Conduct preventive maintenance and system audits

- Optimize control logic including PID tuning, sequencing, and safety interlocks

- Improve system performance by reducing downtime and increasing efficiency

3. Customer Support & Training

- Act as technical point of contact

- Provide operator and maintenance training

- Develop troubleshooting guides and documentation

4. Implementation & Commissioning Support

- Assist in system commissioning

- Support PLC/SCADA integration

- Integrate with MES/ERP and IIoT platforms

5. Data Analysis & Reporting

- Analyze operational data for faults and bottlenecks

- Generate reports on downtime and OEE

- Support predictive maintenance initiatives

6. Continuous Improvement

- Recommend system improvements

- Contribute to knowledge base

- Develop reusable templates

Required Skills & Competencies

Core Automation Skills

- PLC programming and troubleshooting (Schneider, Siemens, etc.)

- SCADA/HMI configuration

- Industrial protocols: Modbus, OPC UA, MQTT, Ethernet/IP

Software & Database Skills

- Basic programming (Python, JavaScript, or C#)

- Simple scripting and API understanding

- SQL knowledge (queries, joins)

- Familiarity with MySQL, SQL Server, or PostgreSQL

- Understanding PLC → SCADA → Database → Dashboard flow

Analytical Skills

- Root Cause Analysis

- OEE and downtime analysis

- Predictive maintenance concepts

IT / Networking Skills

- Basic networking (IP, switches, routers)

- Familiarity with IIoT and cloud dashboards

Soft Skills

- Problem-solving mindset

- Communication skills

- Independent work capability

- Documentation skills

Qualifications

- Diploma or Degree in Electrical, Mechatronics, Automation, or related

- 1–5 years experience in automation/support

- Fresh graduates with strong fundamentals welcome

Preferred Experience

- Schneider EcoStruxure, Siemens TIA Portal

- OEE systems, data analytics, vibration monitoring

KPIs

- MTTR

- System uptime

- First-time fix rate

- Customer satisfaction

- Reduction in recurring faults

Career Progression

- Technical Support Engineer → Senior Engineer → IIoT Specialist → Solutions Architect

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Paid training and development

JOB SCOPE:

• Reply to daily sales orders and enquiries from customers via email and WhatsApp

• Attend to walk-in customers in Showroom

• Communicate sales information to customers via chats and emails broadcast

• Participation in trade shows, events and sales road shows

• Assist sales and marketing team as required

OBJECTIVES:

• Provide professional support for best customer experience and satisfaction

• Improve brand awareness in market place

• Be a team player in Sales and Marketing Team to achieve greater sales revenue

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Company trips and meals
• Personal leave (Annual Leave entitlement)
• Personal development opportunities
• In-house training and development on Aromatherapy
• Free products up to RM500 value per annum
• Additional products purchase at special Staff Rate

工作職責：

• 依要求填寫校準流程表、數據並準備報告。
• 與技術部門合作，為客戶提供服務。
• 監控和控制所有客戶訂單狀態，例如交貨情況以及其他任何要求是否已滿足。
• 監控文件有效期，審核日期，並在需要時發起更新。

工作要求：

• 候選人必須至少擁有專業證書、文憑、高級/高等/研究生文憑或任何專業的學士學位。
• 所需語言：英語、馬來語。
• 熟練使用微軟Excel、Outlook和Word。
• 具有相關領域的工作經驗者優先考慮。
• 能夠團隊合作，也能獨立工作，積極追求持續改善。
• 我們強烈鼓勵應屆畢業生申請。

為什麼要加入我們？

• 提供具競爭力的薪資待遇和職涯發展機會。
• 歡迎應屆畢業生－我們將提供全面的培訓和指導。
• 獲得技術管理、文件控制和客戶協調方面的實務經驗。
• 在互助協作的團隊環境中工作。
• 培養文件編制、校準流程、報告撰寫和 ERP/訂單管理方面的寶貴技能。
• 有機會與跨部門部門和客戶合作。
• 在穩定且不斷發展的製造企業中，您將有機會學習和成長。

工作職責：

• 負責行銷和推廣活動，包括活動組織、銷售推廣和展覽。
• 規劃、採購和分發廣告促銷資料，並維護適當的庫存記錄。
• 協助進行市場調查和收集相關數據。
• 編制並分發銷售報告和統計報告。
• 執行管理層指派的其他臨時性任務。

職位要求：

• 農業科學、傳播學或相關領域的大專或本科以上學歷。
• 至少1-2年相關工作經驗。
• 較強的分析能力、解決問題的能力、人際溝通能力及溝通能力。
• 具有良好的團隊合作精神和高度的責任感和擔當意識。
• 具備多種語言溝通能力者優先考慮。
• 總部位於雪蘭莪州巴生港英達島，並願意在需要時出差。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展