LBP New Products Development Support

- Cooperate with Client and Canon Japan to achieve the development of new products on both engines and cartridges

- Investigation on problems relating Client testing and conduct measurements required for development

- Conducting rework engines or cartridges when needed

- Connect and report between Client and Canon Japan, relating schedule, concept and technical issues for each program

Current Products Quality Support

- Cooperate with Client and Canon Japan to confirm the status of quality issues and to solve

- Report status to Canon Japan on urgent issues

- Connect communications between Client and Canon Japan

Market survey for New Products Development

- Conduct market research when necessary

- Cooperate with other optimal sections of canon Sg internally or other Canon group companies for each case

- Report results to Canon Japan

Job Requirement

• Minimum 20 years working experience.
• Minimum 15 years printer related R&D experience.
• At least a bachelor’s degree in engineering, or a related field is required.
• Possess good knowledge of R&D.
• Good project management skill.
• Strong organizational and leadership skill.
• Knowledge of Microsoft Word, Excel, and PowerPoint.
• Possess excellent written and verbal communication in both English & Japanese as this role will need to liaise frequently with head office in Japan.

Job Summary

Lead technical operations for LNG bunkering vessels and trucking business, ensuring compliance with marine regulations and supporting safe, efficient LNG bunkering services in Singapore.

Responsibilities

• Support technical matters for vessel and trucking LNG bunkering business to ensure operational readiness and safety.
• Review and provide detailed comments on drawings, plans, and documents during FUELNG's LNG bunker vessel construction to ensure timely delivery and operational compliance.
• Manage third-party supervisors and liaise with shipbuilders and ship owners to coordinate vessel readiness for Singapore operations.
• Conduct LNG bunker vessel compatibility studies with customers and prepare technical procedures and operational walkthroughs to enhance safety and efficiency.
• Prepare and coordinate Joint Plan of Bunkering Operations (JPBO) documents with all stakeholders to ensure smooth bunkering activities.
• Assist FUELNG General Manager in technical discussions with new customers to support business development.
• Review and update technical and operational procedures to maintain high standards and compliance.
• Support ISO 9001, ISO 45001, BizSafe, and other audits to maintain industry certifications and operational excellence.
• Represent FueLNG in the Singapore market by engaging with regulatory bodies and supporting the development of industry standards and regulations.
• Maintain strong relationships with the Maritime and Port Authority of Singapore to ensure compliance with LNG bunker licensing requirements.
• Support training programs for new personnel and contractors to uphold LNG operational safety and standards.
• Perform additional tasks as assigned by management to support company objectives.

Required competencies and certifications

• Technical and Engineering mindset.
• Good knowledge of vessel operations and abilityto find technical solutions.
• Good stakeholder engagement/communicationskills, externally & internally.
• Well-versed in marine regulations and statutory instruments for bunkering in Singapore Port and OPL Waters.

Preferred competencies and qualifications

• Graduate degree in Maritime Business and Operations, Nautical Studies, Marine, Mechanical, Electrical, or Chemical Engineering; Master’s degree preferred
• 10 years of progressive experience, preferably at least 5 years of experience in shipbuilding or technical operations of vessels.
• Practical knowledge of mechanical equipment, heat transfer, cryogenic equipment, centrifugal and reciprocating pumps, and LNG handling and storage
• Experience in Oil, LNG/Gas, and Petrochemical industries
• Proficient computer knowledge and skills
• Fluent written and verbal English; fluency in other languages is an advantage

Company seeks a candidate of Manager for Shipbuilding and Ship repair industry for Hull & Piping and other sections of Shipyard and Offshore Marine, must have working experience at Seatrium and other shipyards (formerly known as Keppel) for at least 5 to 10 years. Must have experience in quote projects, Jobs request procedures, costing, understand technical drawing and must be familiar in communication with the Section of Hull and Piping SM, ASM, and contract department, time to time must go onboard vessels oil tankers at shipyard to oversee jobs progress and must undertake the responsibility of safety of workers and lead the teams of workforce. Able to work irregular hours and must respond to emergency calls from yard, dormitory and workers at around the clock.

Must possess Minimum Class 3 Driving Licence.

ADAS is seeking a capable and motivated Technical Manager to join our ADAS IDEAS Department, which focuses on integrated design, engineering support, computational modelling, performance-based design, sustainability, and digital solutions for specialist architectural and structural projects.

The successful candidate will support the development of innovative technical solutions for tensile membrane structures, ETFE systems, lightweight structures, façades, special roofs, architectural envelopes, another complex built-environment projects.

Key Responsibilities

The Technical Manager will be responsible for:

1. Leading and coordinating technical studies, design development, simulations, and engineering support for specialist projects.
2. Reviewing project requirements, client briefs, architectural intent, technical specifications, and performance criteria.
3. Developing design concepts, technical proposals, method statements, feasibility studies, and value engineering options.
4. Coordinating with architects, consultants, contractors, suppliers, and internal project teams to resolve technical issues.
5. Supervising computational modelling, structural analysis, form-finding, environmental studies, sustainability assessments, and digital design workflows where applicable.
6. Preparing and reviewing technical submissions, reports, drawings, calculations, presentations, and tender documentation.
7. Supporting the tender and business development teams with technical input, proposal strategies, and preliminary design solutions.
8. Providing technical guidance to junior designers, engineers, architects, and analysts within the department.
9. Ensuring that proposed solutions are practical, buildable, cost-conscious, safe, and aligned with project requirements.
10. Keeping the department updated on new materials, design technologies, simulation tools, sustainability trends, and industry best practices.

Requirements

The ideal candidate should have:

1. A degree in Architecture, Civil Engineering, Structural Engineering, Building Engineering, Computational Design, Façade Engineering, or a related discipline.
2. Minimum 8 years of relevant experience in technical design, specialist structures, architectural envelopes, façade, tensile membrane, ETFE, or complex building projects.
3. Strong understanding of design coordination, technical detailing, construction methodology, and project delivery.
4. Experience with structural analysis, parametric design, BIM, environmental simulation, or performance-based design will be an advantage.
5. Ability to communicate clearly with clients, consultants, contractors, suppliers, and internal teams.
6. Strong problem-solving skills and the ability to propose practical technical solutions.
7. Good command of written and spoken English.
8. Proficiency in software such as AutoCAD, Rhino/Grasshopper, Revit, SAP2000, Strand7, RFEM, ANSYS, ETABS, or other relevant tools will be an advantage.

Candidate Profile

We are looking for someone who is technically strong, hands-on, practical, and able to bridge the gap between design intent, engineering logic, fabrication, and site implementation. The candidate should be comfortable working on non-standard projects where innovation, coordination, and technical judgement are required.

Application

Interested candidates are invited to submit their CV, portfolio or project references, expected salary, and availability to: Adashr@me.com.sg

Only shortlisted candidates will be contacted.

MANAGER/ SENIOR MANAGER - Electrical and Motion Control (Hardware/Technical/ Engineering/ Automation/ Control/Mechatronics/R&D)

Our client is a leading organisation specialised in developing Semiconductor machines.

Responsibilities: 

• Lead and provide people and technical leadership to the Electrical Design team to achieve project goals.

• Define and implement the technical direction for motion control systems and electrical hardware architecture in semiconductor equipment.
• Develop and guide motion control modeling, control algorithms, and system analysis for high-speed, high-precision applications.
• Oversee electrical schematic design, power electronics, motor drivers, and control board development to meet performance standards.
• Drive new product development through concept, design, prototyping, Alpha/Beta testing, and product release phases.
• Ensure all designs meet targets for performance, reliability, cost, and schedule.
• Establish and maintain design guidelines, standards, and best practices to ensure quality and consistency.
• Review and approve critical technical designs and resolve complex technical challenges.
• Enhance team capabilities through coaching, mentoring, and performance management.
• Collaborate effectively with cross-functional teams including Mechanical, Software, Manufacturing, Applications, and QA to integrate solutions.

Requirements:

• Degree in Electrical / Electronic Engineering or related discipline.
• Min 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.
• Expertise in motion control modeling and algorithms for ultra-high speed and high accuracy applications.
• Proficient in control system analysis and design, including servo motor and motion control systems.
• Strong knowledge of digital electronics and power electronics design, including power supplies and motor drivers.
• Familiarity with analytical and simulation tools such as MATLAB, MathCAD, or equivalents.
• Understanding of electromagnetic technology for motor design.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Poh Baoyu (Joey)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Job Description & Requirements

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Responsibilities

Technical Standards & Documentation

• Develop, maintain, and continuously improve the company’s standard detail drawings, BIM content libraries, and technical specifications;
• Review and validate technical drawings and BIM models to ensure consistency, accuracy, and compliance with project, authority, and regulatory requirements;
• Establish best practices for detailing standards and digital documentation workflows;

BIM, ISO & CORENET Compliance

• Develop, implement, and monitor documentation and BIM workflows in accordance with ISO standards, including ISO 19650, ISO 9001 etc;
• Support digital submission processes via CORENET (e-Submission, BIM submission where applicable), ensuring models meet authority requirements;
• Ensure all project teams adhere to BIM Execution Plans (BEP), naming conventions, classification systems, and data management protocols;
• Conduct periodic audits of BIM models and documentation to maintain compliance and quality;
• Organise and conduct site visits to projects construction sites for site learning;
• Provide feedback to improve detailing standards based on site observations and lessons learned;

Team Leadership & Mentorship

• Guide and mentor junior technical staff on drafting standards, BIM workflows, and submission requirements;
• Conduct internal training sessions to upskill team members in BIM tools, CORENET processes, and technical coordination;
• Support capability development within the team to enhance overall technical competency.

Requirements

• Diploma or Degree in Architecture, Architectural Technology, or a related field;
• Minimum 9 years of relevant experience in technical coordination, detailing, and BIM implementation;
• Strong knowledge of construction detailing, materials, and building systems;
• Proficiency in BIM and CAD software (e.g. Revit, Navisworks, AutoCAD);
• Familiarity with BIM standards and ISO-aligned workflows (especially ISO 19650);
• Hands-on experience with CORENET submissions and understanding of authority requirements (BCA, URA, SCDF);
• Good coordination, problem-solving, and communication skills;
• Experience managing multidisciplinary teams and complex projects is an advantage.

You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from Group (which could be projects, quarterly change requests, L3 production fixes). This includes anchoring key engagements with various stakeholders, analysis and design to development, implementation, release management, testing and support for the domain area of Digital Banking.

With a primary role in delivery management, you will be responsible for the project technical delivery and quality assurance of the team’s delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the group domain team to plan and manage transitioned deliverables.

SKILLS REQUIRED

The ideal candidate 

should have

 extensive experience in implementing and operating large-scale and complex mission-critical solutions:

Understand the business requirements

Develop, review and update project plans, resources, budgets and timeframes,

Drive the data, design and solution discussion with vendor, technology team and user      groups.

Directly lead and manage a team of technical teams comprising developers, technical      analysts with focus on delivering banking systems and solutions

Responsible for the successful execution and technical delivery of projects that meet      scope, timeline and budget.

Stakeholder and relationship management, including escalation, expectation, conflict,      scope changes

Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and to progress these ideas from      concepts to working solutions

Plan project efforts to upgrade, enhance and maintain systems at supported release levels

Identify and raise risks and issues affecting the project, including financial or operational and proactively managing them, with

timely escalation to relevant parties where necessary

Drive the testing strategy and manage the testing cycles, ensuring all critical and high defects are resolved within the testing cycle.

Manage relationships across all business lines and with external parties, ensuring timely delivery of assigned activities

Organize and chair governance meetings, including preparation of meeting materials and minutes

Ensure work deliverables are following bank policies and regulatory requirements.

Directs the offshore squad in making day-to-day decisions and conflict resolution.

PREFERRED EXPERIENCE

Support for project activities

Prepare Sprint plan align with dependency applications

Get/Raise/follow up impediments related to project delivery in Daily

Stand Up, Scrum of Scrum meetings

Follow up on the development with squad teams as per the sprint plan

Arrange sprint demo and get approval to move the developed user stories to Testing Phase

To burn the story points as per the sprint plan and achieve the delivery as planned

Update project status for PWG, PWC Meetings

Support for testing phase activities

Review test plan

To support clearing issues raised during testing

What you will do:

Leads and supports Johnson Controls & CavAsia division technical operations in Singapore, overseeing projects ranging from medium to large-scale greenfield and retrofit projects primarily within the Pharma and Semiconductor industries.

How you will do it:

Holds full responsibility and accountability for all technical matters, including engineering, design, construction, project manpower planning, and project schedules, across multiple engineering disciplines.

Collaborates with various project teams and managers (PMs) on the following areas:

• Works closely with the Tender Team on project costing-related matters during bidding.

• Provides technical support to the team during the tender stage as solution architect.

• Maintains and enhances positive relationships with clients and all stakeholders.

• Be responsible for in house equipment selection and coordination with procurement for third party equipment.

• Review, validate and coordinate engineering support from internal teams as well as bid management teams on tender stage.

• Support project delivery team on technical aspects during execution stage if required.

In addition to the above responsibilities, you will also be responsible for:

• Internal functional management, including resource planning, performance management, and career development of team members. This includes conducting employee assessments, developing succession and personal development plans, and identifying future organizational talent.

What we look for:

• University degree in Engineering preferable Process or Mechanical Engineering, practical experience related to HVAC system, cleanrooms and exhaust abatement systems is beneficial.

• Minimum of 8 to 10 years of relevant experience in the construction sector, specifically in the semiconductor and pharmaceutical industries.

• Experience in the overall system design, tendering, and value engineering processes.

• Knowledge of international design codes and standards.

• Strong business partnering and interpersonal skills, with the ability to lead and work effectively within a multi-disciplinary team with shared objectives. Prior experience in leading individuals to collaborate effectively is advantageous.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

We are seeking a hands-on and experienced Assistant Technical Manager (Service Team) to support and lead service operations across key client sites in Singapore.

You will play a critical role in ensuring system reliability and service excellence for large-scale Audio-Visual (AV) and integrated systems deployed across Singapore’s national and iconic projects.

Job Description

• Assist in managing daily service operations across multiple client sites
• Lead and supervise a team of Service Engineers and Technicians
• Oversee troubleshooting, fault diagnosis, and rectification of AV systems
• Provide technical support for complex issues and service escalations
• Ensure timely response and resolution in accordance with service standards
• Plan and manage preventive maintenance schedules
• Liaise with clients and internal teams to ensure smooth service delivery
• Monitor service performance, quality, and safety compliance
• Coach and develop team members to strengthen technical capabilities

Requirements

• Diploma / Degree in Electrical, Electronics, or related Engineering field
• Minimum 5–8 years of experience in Audio-Visual (AV) systems, with service or maintenance exposure
• Experience in leading or supervising a service team
• Strong troubleshooting and fault-finding skills
• Familiar with maintenance planning and service operations
• Good communication and stakeholder management skills
• Able to manage multiple sites and respond to operational needs 

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Technical Procurement Manager

We are looking for a hands-on Technical Procurement Manager to join our Supply Chain team in Singapore. In this pivotal role, you will be the key link between innovation and supply chain execution, ensuring the successful sourcing of critical electronic components for our hearing aids and accessories.

You will play a vital role in securing our supply chain resilience by supporting New Product Introduction (NPI) projects and leading "2nd Sourcing" initiatives. You will work closely with a global matrix organization, including R&D, Engineering, Quality, and Strategic Procurement, to identify cost-effective components that meet the strict standards of medical device manufacturing.

More about the role:

• New‑Product Sourcing

 Work with R&D and Strategic Procurement to define technical and cost requirements for hearing‑aid components (e.g., ICs, MEMS microphones, batteries, PCBs, plastics, connectors).

 Identify and evaluate new suppliers for electronic and mechanical parts used in small‑form‑factor medical‑device products.

 Support supplier qualification, sample testing, and first‑article inspections for new products.

• 2nd‑Sourcing & Risk Mitigation

 Lead or support 2nd sourcing projects for key components to reduce single source risk and improve cost partnering effectively with measure owner in strategic procurement.

 Compare current and alternative suppliers on price, quality, capacity, and lead time.

 Help launch second source parts through validation, change control, and documentation.

 Technical & Supplier Evaluation

 Review technical data, drawings, and process capability of suppliers (e.g., SMT, injection molding etc.).

 Coordinate reliability tests and first‑article inspections where needed.

 Ensure suppliers meet basic medical‑device quality expectations.

• Cost‑Down & Value Engineering

 Support cost‑reduction activities on new and existing components, including design‑for‑manufacturing and part‑commonization.

 Analyse total cost impacts (unit price, lead time, inventory, obsolescence) for sourcing decisions.

• Cross‑Functional Collaboration

 Be the main procurement contact between R&D, Engineering, Quality, Manufacturing, Supply Chain and suppliers for sourcing and qualification topics.

More about you:

You are a technically savvy procurement professional with a solid foundation in electronics manufacturing. You are comfortable diving into technical data and drawings and can communicate effectively with both engineers and suppliers. We value analytical rigor and the ability to manage multiple projects under tight deadlines.

• Bachelor’s degree in Electronics, Electrical, Mechanical, Materials, or Supply Chain.

• 7 years of experience minimum in sourcing, procurement, or engineering within the electronics, medical device, or consumer hardware industry. Experience with hearing-aids or audiology products is a distinct advantage.

• A practical understanding of electronic components (PCBs, ICs, MEMS) and precision plastic parts used in small-form-factor devices.

• Strong analytical skills with hands-on proficiency in MS Excel. Experience with PLM and ERP systems (e.g., SAP, Arena, Windchill) is essential.

• The ability to work independently and collaboratively within a cross-functional team environment.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms vivi , Talent Acquisition Manager at vivi.dai@sonova.com. We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Key Responsibilities

• Omnichannel Product Delivery: Spearhead the end-to-end delivery of high-complexity, multi-system product launches spanning eCommerce web platforms, mobile applications, and brick-and-mortar retail environments impacting 1M+ users.

• Platform Solutions & Partner Integrations: Direct the technical implementation of platform architectures that drive customer acquisition, optimize lifecycle user journeys, and streamline purchase flows. Own the delivery and launch of tier-1 strategic partner services (such as streaming, entertainment, or subscription-based offerings like EPL and Disney+).

• Delivery Governance & Risk Management: Establish and drive robust cross-functional delivery frameworks. Proactively identify, track, and mitigate project risks, manage complex architectural dependencies, and remove delivery blockers.

• Stakeholder Management: Act as the primary bridge between technical teams (engineering, product, UX/UI) and executive business stakeholders, maintaining transparent communication channels regarding project health, timelines, and milestones.

Required Skills & Qualifications

• Professional Experience: Minimum of 8+ years of experience in Technical Project Management, Program Management, or IT Delivery Leadership within high-growth eCommerce, Telecom, or Digital Product environments.

• Scale & Domain Expertise: Proven track record of managing large-scale product deployments impacting millions of users across digital and physical retail channels. Deep understanding of customer acquisition funnels, subscription models, and checkout workflows.

• Strategic Partner Delivery: Hands-on experience managing complex, third-party vendor integrations and major entertainment/media partnership launches.

• Methodologies & Tools: Mastery of Agile/Scrum and hybrid delivery frameworks, alongside enterprise project tracking systems (e.g., Jira, Confluence, Asana).

• Leadership & Influence: Exceptional leadership maturity with the ability to influence cross-functional, non-reporting teams and align disparate stakeholders toward a unified launch date.

Lead Technical Manager (Security Systems)

Lead and manage the delivery of security system service, maintenance, and technical operations by overseeing a team of Technical Officers responsible for CCTV, Access Control Systems (ACS), Intrusion Detection Systems (IDS), and related security technologies. This role is ideal for experienced engineering leaders who enjoy managing technical teams, driving customer satisfaction, and ensuring operational excellence across service and maintenance projects.

About the Company

The organization is a well-established provider of integrated security and electronic protection solutions, delivering installation, maintenance, monitoring, and technical support services across commercial, industrial, and critical infrastructure sectors. With a strong commitment to service quality and customer satisfaction, the company supports clients with reliable and scalable security solutions.

About the Role

The Singapore team is seeking a Lead Technical Manager to oversee service operations, maintenance delivery, and technical team performance for electronic security systems. You will be responsible for managing service workflows, client relationships, resource planning, team leadership, and ensuring all maintenance commitments are delivered efficiently and professionally.

This role is well-suited for someone who enjoys leading technical teams, managing customer expectations, driving operational improvements, and supporting the long-term success of security system deployments.

What's in it for You

- Lead a team of technical professionals supporting security system operations

- Manage client relationships and service delivery for key accounts

- Gain exposure to large-scale integrated security and building technology environments

- Drive operational improvements and service excellence initiatives

- Develop leadership and strategic planning capabilities

- Play a key role in customer satisfaction and business growth

- Work closely with management on team development and operational strategy

What You'll Be Doing

- Lead and oversee the entire service and maintenance workflow for security systems including CCTV, ACS, IDS, and related technologies

- Manage and supervise a team of Technical Officers to ensure efficient service delivery and performance

- Act as the primary point of contact for clients on all service and maintenance-related matters

- Develop service plans, allocate resources, define skill requirements, and monitor project milestones

- Coordinate day-to-day client interactions and manage customer expectations effectively

- Ensure maintenance commitments are delivered on time and in accordance with contractual requirements

- Handle customer concerns, escalations, and complaints professionally

- Identify opportunities to improve operational processes, methodologies, and technical capabilities

- Maintain and enhance documentation of infrastructure components, service procedures, and operational processes

- Build and strengthen relationships with existing and prospective customers

- Provide technical leadership, guidance, and support to team members

- Establish performance targets, implement operational guidelines, and support team development initiatives

- Participate in performance reviews, training programs, and career development planning

- Collaborate with internal stakeholders to drive service excellence and customer satisfaction

Security Systems & Service Operations (Preferred)

- Experience managing service and maintenance operations for CCTV, Access Control, Intrusion Detection, or integrated security systems

- Strong understanding of security system operations, troubleshooting, and technical support processes

- Experience managing customer-facing service teams and handling escalations

- Familiarity with service planning, resource allocation, and operational performance tracking

- Exposure to integrated building technologies and security infrastructure

What We're Looking For

- Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related discipline

- Minimum 6 years of relevant experience with a proven track record of technical and operational leadership

- Strong leadership, team management, and organizational capabilities

- Excellent communication, coordination, and stakeholder management skills

- Ability to manage multiple projects, priorities, and client requirements simultaneously

- Strong problem-solving mindset with a proactive and customer-focused approach

- Ability to work effectively across technical and non-technical functions

- Team-oriented individual with strong initiative and ownership

Preferred (Added Advantage)

- Experience within the security systems, CCTV, access control, or electronic security industry

- Exposure to service management, maintenance contracts, and customer support operations

- Knowledge of integrated security technologies and system lifecycle management

- Experience driving process improvements and team development initiatives

- Strong client relationship management and business development exposure

The Consulting Project Manager (PM) actively manages medium-high complexity projects to successful completion from initiation through delivery and closure. This requires coordination of cross-functional teams (through meetings and progress measurement activity) which bring distinct, specific projects to completion both on time and within budget. The role will be fulfilled by an experienced project management professional or scrum master, with a full understanding of industry standard project management practices and the ability to interact with senior and Customer management at all levels.

What will you do:

• Integrate and use specific industry and technical delivery methodologies, e.g., project management methodologies based on the Project Management Institute (PMI), Red Hat Services project management methodology, system and software development, agile methodologies such as Scrum.
• Drive project planning, scheduling, monitoring, and reporting activities for Red Hat Services projects.
• Manage project requirements, scope, timelines and perform regular customer cadences
• Establish appropriate metrics for measuring key project criteria; develop project control and reporting procedures and manage changes in operational plans
• Manage project requirements and scope/change management issues
• Develop and effectively present and communicate content
• Plan, schedule, monitor, and report on activities related to projects
• Work in consultation with the Resource Management Office (RMO) to manage project staffing requirements

Requirements:

• 3-5 years of experience in a project management/coordination role managing IT or Government based projects
• Exhibits good communication and negotiation skills, both written and oral
• Have excellent communication and organizational skills
• Knowledge of and experience with project management tools and methodologies
• Solid interpersonal, leadership, and analytical skills with business insight
• Experience establishing and contributing to process improvements
• Ability to work both as part of a team and on your own; ability to motivate project team and individual contributors and mediate conflicts
• Excellent customer-facing and internal communication skills
• Solid organizational skills including attention to detail and handling more than one project concurrently
• Project management certification will be looked upon favourably