Total 370 support analyst job vacancies in Hong Kong

Key Responsibilities

• Prepare weekly/monthly sales and management reports
• Analyze sales, pricing, GM, inventory & AR aging
• Support budgeting, forecasting & long-term planning
• Prepare purchase and overhead analysis reports
• Coordinate HFM/Hyperion reporting and financial schedules
• Support Power BI reporting and ERP system updates
• Participate in process improvement and business projects

Requirements

• Diploma/Degree in Business, Finance or Accounting
• Minimum 5 years relevant experience in MNC environment
• Strong Excel and analytical skills
• Experience with Hyperion/HFM and ERP systems
• Power BI knowledge is an advantage
• Good communication and problem-solving skills

Preferred

• Manufacturing industry exposure is a plus
• Knowledge of IFRS and reporting processes
• Interest in AI tools and automation is welcomed

Role purpose

Programme-level Business Analyst supporting the Control Tower with requirements management, governance artefacts, gap analysis and traceability across the workstreams.

Key responsibilities

• Capture, document and traceability-manage requirements from Customer across all work streams.
• Author and maintain governance artefacts — Terms of Reference, RACI, gate-review decks, programme glossary.
• Support workstream BAs with consistency, templates and quality assurance.
• Run requirements workshops, persona definition sessions and journey-mapping exercises with Customer users.
• Maintain the requirements traceability matrix from initiation through to BAU handover.

Required experience and qualifications

• 5+ years as a Business Analyst on technology transformation programmes; programme-level experience preferred.
• Strong workshop facilitation, documentation and stakeholder-management skills.
• Demonstrable delivery experience in a regulated industry — financial services, government, pharmaceuticals, energy or similar — including familiarity with change control, audit and compliance constraints.
• Experience working in a large, geographically distributed global organisation, comfortable operating across multiple time zones and cultural contexts.
• Experience working within a globally distributed team, collaborating effectively across multiple time zones and cultural contexts.
• Excellent written and verbal communication skills; able to engage with senior stakeholders and translate technical detail for non-technical audiences.
• Comfortable working in a hybrid client/partner team with clear ownership boundaries.

Technical skills

• Programme governance frameworks — Steering Committee, Architecture Review Boards, Change Advisory Boards.
• Integrated planning and reporting tooling — Microsoft Project, Smartsheet, JIRA, Confluence, Power BI.
• RAID, dependency and critical-path management at programme scale.
• Service transition and operational integration aligned to ITIL v4 / ITSM frameworks.

Desirable

• Banking or finance experience.
• Experience in role, delivering complex, global End User transformation in a regulated industry.
• BCS / IIBA business analysis certification (CBAP, CCBA or equivalent).

CONTRACT / PERMANENT JOBS!

BUSINESS ANALYST CONSULTANT

SINGAPOREANS/PRs

(S$5,000.00 -S$6,000.00)

Contractual Period

01st August2026 to 31st July 2027

LOCATION
Singapore

ABOUT THE ROLE

We are seeking an experienced and proactive Business Analyst Consultant to support business and technology initiatives within adynamic and fast-paced environment.

This is an exciting opportunity to work closely with business stakeholders, project teams, and external vendors to deliver high-quality solutions that enhance business processes, improve operational efficiency, and support organisational objectives.

As a Business Analyst Consultant, you will play a key role in gathering and analysing business requirements, facilitating stakeholder engagement, coordinating User Acceptance Testing (UAT), and ensuring the successful delivery of both development and maintenance projects. You will act as the bridge between business and technical teams, ensuring that solutions are aligned with business needs and delivered effectively..

JOB DESCRIPTION

1.      Technical& Platform Expertise
Deep mastery of Workday integration technologies to deliver reliable, maintainable solutions.

• Proven capability across Workday Integration tools (Studio, EIB, PECI, WECI, RaaS).
• Strong understanding of integration patterns, data flows, and downstream dependencies.
• 6+years of experience in Workday integrations, including at least 2 full-cycle deployments
• Certified in Workday Integration Core or Workday Studio
• Familiarity with Workday security fundamentals is an advantage.

2.      Advanced Studio Development
Ability to independently design, build, and debug complex Workday Studio integrations.

• Delivers production‑grade Studio solutions with robust logging, error handling, and XSLT.
• Applies reusable components and best practices to reduce technical debt.

3.      Functional& Domain Awareness
Understands HCM business processes to align integration logic with policy and operations.

• Maps data accurately across Core HCM/Finance and external systems.
• Anticipates functional impacts and edge cases in cross‑agency scenarios.

4.      Integration Governance & Security
Builds integrations that are secure, compliant, and scalable across the enterprise.

• Applies Workday security rules, encryption, naming/versioning standards.
• Designs for auditability, resilience, and long‑term operability.

5.      Reporting, Monitoring & Access Control
Enables integrations through the right reporting and security configurations.

• Configures RaaS and outbound EIBs with controlled access via domain/report security.
• Uses logs, alerts, and traceability tools for proactive issue resolution.

6.      Problem Solving & Reliability Engineering
Rapidly diagnoses issues and strengthens integration robustness.

• Troubleshoots incidents efficiently and implements reusable fixes.
• Improves stability through better observability and design patterns.
• Hands-on with EIB, PECI, WECI, Workday Studio, custom reports, security

7.      Communication& Stakeholder Engagement
Bridges technical and functional teams to ensure shared understanding and alignment.

• Clearly explains integration designs and trade‑offs to non‑technical stakeholders.
• Walk steams through architecture, risks, and dependencies.

8.      Mentoring& Capability Building
Strengthens organisational capability beyond individual delivery.

• Team leading experience
• Reviews code, promotes standards, and shares reusable assets.
• Coaches junior developers and testers to uplift overall maturity.

JOB REQUIREMENTS

• Bachelor's Degree or Diploma in Business, Information Technology, Engineering, or a related discipline.
• Minimum5 years of experience as a Business Analyst in large-scale enterprise environments.
• Proven experience working on Agile projects and Agile delivery methodologies.
• PMP Certification or practical project management experience will be highly advantageous.
• Experience supporting both application development and application maintenance projects.
• Hands-on experience managing User Acceptance Testing (UAT) and quality assurance activities.
• Experience working with outsourced vendors and managing project deliverables.
• Strong proficiency in requirements management and collaboration tools such as JIRA and Confluence.
• Excellent analytical, problem-solving, and stakeholder management skills.
• Strong communication, presentation, and documentation abilities.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

What Our Client Offer:

• Competitive remuneration package.
• Opportunity to work on cutting-edge AI technologies and real-world industry challenges.
• Exposure to large-scale AI and digital transformation initiatives.
• Dynamic, innovative, and collaborative work environment.
• Opportunities for professional development and continuous learning.

Interested applicants, please email detailed to-
SERVICECONNECTIONS HR CONSULTANCY PTE LTD
Email resume to - servcon@singnet.com.sg/ recruit@serviceconnections.com.sg

Call for more details at 6333 0052
Mondays to Fridays
9.00am- 5.00pm

111North Bridge Road
#07-30 Peninsula Plaza
Singapore 179098
www.serviceconnections.com.sg
License no: 09C4937 / R11022931

Our client is a highly reputed bank.

Responsibilities:

• Understand system and business requirements to review / develop relevant test cases;
• Conduct actual UAT for business users, including documentation of results and re-testing for defects.
• Liaise with IT and project members on project updates and resolve interdependent issues
• Support post-roll-out tasks such as user training, production problem investigation, escalation and resolution

Skills/Requirement:

• Must have prior related experience with design and conduct of User Acceptance Tests for systems, preferably in Financial Institutions
• Team player, who can work collaboratively together with other team mates on his/ her own
• Self-driven learner and analytical
• Meticulous and sensitive to details

We regret to inform that only shortlisted candidates will be contacted.

We regret to inform that only shortlisted candidates will be contacted.

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Key Responsibilities

• Monitor and analyze vessel movements, cargo flows, and shipping activities using AIS, satellite data, and market intelligence sources.
• Track cargo origins, destinations, volumes, and estimated arrival timings to provide actionable market insights.
• Identify unusual vessel behavior, route deviations, delays, diversions, congestion, and other events that may impact trade flows.
• Collaborate with commercial, operations, and analytical teams to validate information and support decision-making.
• Develop and maintain vessel tracking reports, dashboards, and market intelligence updates.
• Analyze large datasets to identify trends, improve data quality, and enhance visibility of commodity flows.
• Support the automation and digitalization of ship-tracking processes through coding and process improvements.
• Assist in developing tools and workflows to improve operational efficiency and reporting capabilities.

Requirements

• Bachelor’s Degree in Maritime Studies, Business, Supply Chain, Data Analytics, Engineering, or a related discipline.
• Experience within the maritime, shipping, commodity trading, logistics, or energy sectors.
• Proficiency in Microsoft Excel and data analysis.
• Working knowledge of Python programming.
• Strong analytical and problem-solving skills.
• Ability to manage large datasets and derive meaningful insights.
• Effective communication and stakeholder management skills

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire Epic Application Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB DESCRIPTION

I. Role and Responsibilities

• Provide on-going application support and be involved in various stages of the SDLC

• Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions

• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems

• Perform documentation of requirements and new process/workflows for the developed solutions

• Perform functional analysis of new systems and enhancements to existing systems

• Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution

• Plan and coordinate end-user training for any system implementations or enhancements

• Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution

• Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results

• Identify, facilitate and ensure cross functional resource support for projects.

• Provide 24/7 primary application maintenance support

• Participate and support Request for Proposal (RFP) for projects with the Manager.

II. Requirements

• Minimum 3 years of experience in developing, implementing and maintaining IT systems

• Successful track record in project management, user and vendor management

• Experience in MS Windows environment & application support

• Experience in Database management systems (SQL, Oracle)

• Strong analytical skills and ability to work independently

• Experience in healthcare industry is an added advantage

• Degree in Computer Science, Computer Engineering or equivalent

Overview

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to deepa@aven-sys.com. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Deepa Shivakoti
Reg No: R1765546
Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

This role supports the AP Deal Desk team, involved in reviewing incentive deal proposals, maintaining financial models, and keeping the deal approval process running smoothly across AP markets. You will work with teams across Finance, Sales, Legal, and Operations, and will regularly present findings and updates to senior management.

Responsibilities:

• Review client incentive deal proposals before they go for approval, and work with internal teams to improve the quality of submissions

• Help manage the deal approval process from start to finish, making sure it runs in line with governance and compliance requirements

• Maintain and update the financial models used to evaluate deals, working with global teams to make improvements where needed

• Prepare regular reports on client incentives for management review

• Keep the client incentive database up to date and provide analysis to support management decisions

• Support the rollout of internal deal tools including Dealight, iDeal, and Deal Performance Tracking

• Work with Legal, Contract Management, and other teams to make sure client contracts are completed correctly and on time

• Analyse financial data and clearly explain key findings, trends, and risks to stakeholders

Qualifications

• Degree in Finance, Accountancy, Business, or a related field; CPA or CFA is a bonus

• At least 8 years of finance experience in a multinational company
• Experience in FP&A, commercial finance, or a deal-related finance role

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our esteemed client in the IT industry is seeking a Business Analyst to join their dynamic team:

• Employment Type: 1-year renewable contract
• Position: Business Analyst
• Location: Central (Nearest MRT: Clarke Quay / City Hall)
• Working Hours: Monday to Friday, 8.30am to 6pm
• Salary Package: Up to $7,600 + Bonus

Job Responsibilities:

• Drive product outcomes by delivering data-driven insights and recommendations.
• Perform market analysis to identify problem areas and potential opportunities.
• Review existing solutions to uncover gaps, synergies, or areas for improvement.
• Conduct user research and interviews to support problem definition and solution development.
• Establish success metrics, track performance, and develop dashboards for monitoring.
• Analyze post-launch results to identify improvements and optimization opportunities.
• Assess the impact of proposed changes and evaluate resource requirements accordingly.

Job Requirements:

• Minimum a Diploma in Computer Science, Business or related discipline with at least 4 years of relevant working experience.
• Preferably have hands-on experience with configuration in ServiceNow, or be willing to take on hands-on responsibilities involving configuration of SaaS/COTS platforms (e.g., ServiceNow).
• Experience working end-to-end with product or project teams in delivering solutions.
• Able to work independently in a fast-paced environment and manage competing priorities effectively.

Ready to apply? Here’s how: 

• Click the APPLY button, or 
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Include the job title in your email subject line for prompt processing. 

Only shortlisted candidates will be notified. 

By submitting your application, you consent to the collection and use of your personal data under Personal Data Protection Act (PDPA). 

Adelin Chong | EA Personnel Reg No.: R1875641 

Intuit Recruitment Pte Ltd | EA License No.: 25C2793 

The role sits within the Capital Markets Department and will support senior originators and syndicates in Debt Capital Markets.

Key Responsibilities

• Maintain and update data used in marketing material;
• Prepare pitching material for potential clients, undertaking relevant analysis, identifying relevant comps;
• Assist in developing market updating and indicative pricing to prospective issuers;
• Assist in transaction execution and taking a lead role in certain aspects thereof;
• Liaise with other desks within the bank to furnish the ad-hoc internal works.
• Other ad-hoc projects and works as required by the manager.

Requirements

• 1-2 years of relevant experience
• Min Degree holder
• Good team player and strong interest in the capital markets
• Highly detailed-oriented, self-motivated and fast learner;
• Ability and dedication to meet strict deadlines;
• Proficient in MS Excel and PowerPoint

• 4–5 years of experience preffered
• Experience working on digital projects, digital transformation initiatives, or customer-facing digital platforms.
• Banking or financial services industry experience is preferred.
• Experience in requirements gathering, analysis, documentation, and stakeholder management.
• Familiarity with Agile/Scrum delivery methodologies.
• Experience preparing BRDs, FRDs, user stories, process maps, and use cases.
• Knowledge of UAT planning and execution.
• Strong analytical, problem-solving, and communication skills.

Are you passionate about driving digital innovation and improving business processes through technology? Join a dynamic team where you'll play a key role in supporting digital transformation initiatives, enhancing workflows, and delivering impactful technology solutions.Digital Transformation Business Analyst / IT Systems Analyst #HDC

Key Responsibilities

• Collaborate closely with stakeholders to understand business requirements, operational challenges, and process improvement opportunities.
• Analyse, document, and translate business needs into clear workflows, functional specifications, user stories, and process documentation.
• Support the implementation and configuration of digital systems and platforms to improve operational efficiency.
• Facilitate discussions between business users and technical teams to ensure successful project delivery.
• Assist in Proof of Concept (POC) initiatives, system enhancements, and process automation projects.
• Develop, maintain, and generate reports to support business insights and decision-making.
• Coordinate testing activities, including user acceptance testing, issue tracking, and validation of system enhancements.
• Support user onboarding, system access management, and governance processes.
• Contribute to change management efforts by preparing user guides, training materials, and process documentation.

Requirements

• Diploma or Degree in Information Technology, Business Information Systems, Computer Science, or a related discipline.
• Experience in business analysis, digital transformation, IT project support, systems implementation, or process improvement initiatives.
• Strong stakeholder engagement and communication skills.
• Ability to gather requirements, document processes, and coordinate across multiple teams.
• Familiarity with CRM systems, workflow management platforms, reporting tools, or enterprise applications will be advantageous.
• Experience supporting testing activities such as SIT, UAT, or system implementation projects is preferred.
• Detail-oriented, analytical, and capable of managing multiple priorities effectively.

Why Apply?

• Gain exposure to large-scale digital transformation initiatives.
• Work alongside cross-functional stakeholders and technology teams.
• Opportunity to develop expertise in business analysis, process optimisation, and enterprise systems.
• Collaborative and growth-oriented working environment.

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg

Leon Leong De Cong
R1551708
Recruit Express Pte Ltd
EA License No. 99C4599

Skills:

Cisco ACI Support

• Work with network teams to support server connectivity through Cisco ACI.
• Understand concepts such as EPG, Bridge Domain, VRF, Tenant, Contract, VLAN, and VMM integration.
• Assist in troubleshooting connectivity issues between servers, applications, and networks.
• Validate server network configurations, routing, firewall rules, and ACI policies.
• Support infrastructure changes involving application and server network segments

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

We are a well‑established law firm in Singapore providing a full range of legal services, with a strong focus on conveyancing and litigation. We are seeking a dedicated Conveyancing Support (Lodgment) staff member to join our team.

Key Responsibilities: -
- Administrative support to conveyancing secretaries
- SLA searches
- E‑Lodgment / E‑Filing
- Journal entries for lodgment
- Grant of access for Pay‑In and Pay‑Out
- Completion reports preparation
- File archiving and record management
- Other incidental administrative tasks as required

Requirements: -
- Some experience in conveyancing support preferred
- Proficiency in MS Office
- Quick and accurate typing speed
- Conscientious, with strong attention to detail
- Team player with good communication skills
- 5‑day work week
- Permanent position

What We Offer:
- A competitive remuneration will be offered to the successful candidate.
- A pleasant and conducive work environment is assured.

How to apply: -
Interested applicants may send their resume, expected salary, and availability to recruit@mstt.com.sg or call HP no: 9155 5623 for an interview.

Only shortlisted candidate will be contacted.

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

• Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
• Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
• Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

• Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
• Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
• Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

• Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
• Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

• Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
• Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

• Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
• Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

• Education: Degree or Diploma in IT, Computer Science, or a related field.
• Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
• Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
• Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
• Open to providing 24/7 IT support as required.