Total 1,027 support analyst job vacancies in Hong Kong

Company Overview

A-IT Software Services Pte Ltd, established in 1991 and headquartered in Singapore, specializes in development outsourcing with expertise in project management, system design, and development for consumer banking, credit cards, and loans. The company has a strong track record and regional presence in Malaysia.

Job Summary

You will analyze financial data using Python and analytics tools to deliver ad hoc insights and develop data analytics solutions that support business decision-making in financial institutions.

Responsibilities

• Analyze financial data using Python to generate actionable insights for business stakeholders
• Develop, build, and maintain data analytics solutions to support ongoing business needs
• Use analytics platforms and tools effectively to extract, transform, and visualize data for reporting and decision support
• Provide ad hoc data analysis and insights to address specific business questions and challenges

Other Information

This job advertisement is posted by: Tan Geok Khim (Deng Yuqin) (R22107857) A-IT Software Services Pte Ltd

• EA License No: 24C2345

• “By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https: //www.e2i.com.sg/pdpa/].”

Key Responsibilities

• Conduct market research on industry trends, emerging technologies, and business opportunities.
• Analyse market insights, competitor developments, and technology solutions to support business initiatives.
• Develop business cases, including cost-benefit analysis, ROI assessments, and implementation considerations.
• Prepare high-quality presentations, reports, executive summaries, and management updates.
• Support customer journey mapping, use case development, and business opportunity assessments.
• Coordinate with stakeholders across business, technology, and external partners to gather information and drive project progress.
• Track action items, dependencies, and project updates to support successful delivery.
• Translate complex information into clear recommendations and presentation materials for management review.

Requirements

• Minimum Degree in Business, Finance, Economics, Information Systems, Technology, or related disciplines.
• Minimum 5 years of relevant experience in business analysis, strategy, consulting, transformation, innovation, or related functions is preferred.
• Experience in market research, business case development, financial analysis, or strategic planning is an added advantage
• Strong PowerPoint presentation and stakeholder communication skills.
• Able to work effectively with multiple stakeholders in a fast-paced environment.

Preferred Experience that will be an added advantage:

• Consulting, strategy, transformation, or innovation-related experience.
• Exposure to financial services, technology, fintech, digital transformation, or enterprise projects.
• Experience conducting technology research, competitor analysis, or business opportunity assessments.
• Familiarity with emerging technologies such as AI, automation, digital platforms, or related innovations.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job ID: 20278

• Location: Tai Seng
• Working hours: 8.30am - 5.30pm
• Salary: up to $3,500 (Depending on experiences)

Job Description

• Collect, validate, and maintain data to ensure accuracy, consistency, and integrity for analysis and reporting purposes.
• Develop, maintain, and enhance interactive dashboards and performance reports to monitor key business metrics, including delivery performance, inventory management, and service operations.
• Analyze data trends and generate meaningful insights, reports, and visualizations to support business decision-making.
• Collaborate closely with cross-functional teams to identify performance gaps, develop improvement initiatives, implement corrective actions, and track progress against targets.
• Monitor and follow up on action plans to ensure timely completion and achievement of desired outcomes.
• Provide administrative support and assist in coordinating business performance improvement activities as required.

Job Requirement

• Diploma in Data Analytics, Data Science, Business Analytics, Statistics, or a related field.
• Proficient in data analysis tools, reporting platforms, and relevant programming languages.
• Strong analytical, problem-solving, and critical thinking skills, with the ability to identify issues and recommend data-driven solutions.
• Excellent verbal and written communication skills, with the ability to effectively present findings and collaborate with stakeholders across different functions.
• Self-motivated and proactive, with a willingness to undertake both analytical and administrative responsibilities, including close monitoring and follow-up of outstanding action items.
• Able to actively participate in corporate initiatives, including Management by Objectives (MBO), continuous improvement projects, and organizational development activities.
  

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20278, Business Performance Analyst cum Administrator".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Presentation & Communication Support

• Develop and maintain high quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions

• Help structure slides to clearly present market research, competitor analysis and potential use case benefits

• Draft clear and concise written materials such as executive summaries, meeting notes and follow ups

• Support senior team members in preparing materials for steering committees and senior stakeholders

Market Research & Technology Scanning

• Conduct ongoing research on emerging technologies (e.g. AI, agentic systems, digital banking innovations, fintech trends)

• Analyse market trends, competitor landscape, and vendor solutions relevant to banking and financial services

• Distil insights into clear implications for business opportunities and risks

• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, and vendors to gather inputs and clarifications

• Support coordination of meetings, agendas, actions, and follow ups

• Help ensure alignment by tracking decisions, dependencies, and action items

Business Case Development

• Build end-to-end business case decks including:

o Problem statement / opportunity framing

o Proposed solution and operating model

o Value drivers (cost, revenue, efficiency, CX)

o High-level financials / cost-benefit analysis

o Risks, dependencies, and implementation considerations

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Our client, one of Asia-Pacific’s leading organizations is looking for:
L2/L3 Operations Support Engineer

Provide L2 and L3-code level changes support to an internal product. The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process and service records.

Responsibilities:

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.
• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provide reporting and escalation to higher management or incident committee if necessary.
• Develop operations and processes guide to ensure every aspect of operations is documented and comply with audit requirements.
• Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related Field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous,
• Implement security and access control measures to control privileged access to test and production environment.
• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “L2/L3 Operations Support Engineer"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Job Description:

• Sending out invites for pre-screening assessment
• Sending out interview invites and rejection emails to candidates
• Maintain accurate and up-to-date records in the applicant tracking system
• Support recruiting events

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R2199473)

jamietan@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

We are a vegetable distribution company serving B2B customers. We are looking for a responsible and detail-oriented individual to support the team in daily sales and administrative operations.

Job Responsibilities

• Receive and process customer orders in system
• Handle basic customer enquiries
• Coordinate orders and indents
• Ensure orders are prepared on time
• Update, finalise and print/ send invoices
• Assist with general sales admin support duties
• Other ad hoc tasks or projects

Requirements

• Responsible with great attention to detail
• Able to work independently and prioritise tasks during busy period
• Positive attitude and able to work well with others
• Basic computer skills
• Bilingual in English and Mandarin (need to liaise with Chinese speaking customers)

Working Hours and Location

• 5.5 days work week: Monday to Friday 7.30am to 4.00pm, Saturday 7.30am to 12.00pm (timing can be discussed)
• Possible future transition to 5-day work shift arrangement
• Work location: Pasir Panjang Wholesale Centre (5 minute walk from Haw Par Villa MRT)

Shortlisted candidates will be notified.

Find out more about us at www.yongjoo.com.sg

About Spartan Group

The Spartan Group was founded by a team of former investment bankers from Goldman Sachs. Our team has combined experience of over 30 years at Goldman Sachs, and several decades of early stage tech entrepreneurship and investment experience. Our network is extensive and spans the Web3, tech, finance, and corporate sectors globally. 

The Spartan Group has a global presence across the Web3 space:

• Fundraising and investor relations
• Mergers & Acquisitions
• Corporate consulting and market entry
• Liquid hedge fund strategies  
• Venture investing

Role & Responsibilities

The Spartan Group was built around a culture of hard-driving collaborative work. Our culture and values are deeply ingrained, and our prospective candidate must share these. 

We work with top tier Web3 companies and projects in a constantly changing market. We need a team member who is flexible, likes new challenges, enjoys working in a fast-paced environment, takes initiative and is willing to put in the hours required to achieve personal and professional development results. 

Your role as an Analyst in our Advisory team will include:

• Support the team in origination, structuring & execution efforts across M&A, token and equity transactions
• Assist with the preparation of presentation materials, including information memorandums, management presentations, marketing materials & pitchbooks
• Assist with the construction of detailed financial models to evaluate company performance and analyze the impact of different capital / transaction structures
• Assist with the review & design of token economics concepts, token models & whitepapers
• Assist with the evaluating & analyzing new business opportunities and selection of new mandates
• Client coverage & process management including strategic analysis, due diligence & business / thematic research

Qualifications

• Previous experience in investment banking (M&A, capital raising) is preferred but not required
• Keen interest in (but necessarily working experience in) blockchain/Web3
• Strong analytical and problem-solving skills; creative, entrepreneurial, and able to effectively prioritize work in a fast-paced, digitally-centric environment
• Ability to multi-task and juggle competing deadlines
• Strong written and verbal communication skills
• Proactive learner who is able to work both independently and collaboratively, with strong sense of ownership and professional drive

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

OUR IMPACT 

Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm’s culture of compliance. Compliance accomplishes these through the firm’s enterprise-wide compliance risk management program. As an independent control function and part of the firm’s second line of defense, Compliance assesses the firm’s compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm’s responses to regulatory examinations, audits and inquiries. You'll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape.

YOUR IMPACT

This Analyst level position is an integral member of the Regional Country Compliance team based in Singapore. The position focuses on (i) compliance with Monetary Authority of Singapore (MAS) regulations, (ii) Compliance responsibility on cross-divisional, regional and/or global initiatives which impact Singapore.  The person will work closely with divisional compliance teams in Singapore and in regional offices, and other control groups (such as Legal, Controllers, Operations, Human Capital Management, etc.), in driving the initiatives and efforts. This covers a broad spectrum of responsibilities which comprise but are not limited to the following:

Responsibilities:

• Implementation and ongoing oversight of country-wide centralized compliance programs across regulated entities in Singapore
• Drive implementation of regulatory initiatives
• Manage Compliance program and control uplifts in line with regulatory requirements
• Manage regular and ad-hoc regulatory audits, surveys and questionnaires
• Manage internal and external audit engagements
• Track regulatory interactions, regulatory updates and regulatory focuses
• Organise and manage responses to regulatory and industry consultations
• Engage with industry bodies and participants on advocacy and updates
• Manage corporate governance related matters for office leadership

Experience/Skills:

• University degree
• Between 2-5 years' Compliance, Legal, Regulatory or other relevant financial services experience.
• Proactive, Self-motivated, well-organized, hands-on
• Project management skills with managing multiple stakeholders 
• Good interpersonal skills and effective written/oral communication skills.
• Detail-oriented with ability to multitask, organize and prioritize.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

Presentation & Communication Support

• Develop and maintain high quality PowerPoint decks for project finance updates, business cases ROI calculations, and stakeholder discussions

• Help structure slides to clearly present market research, competitor analysis and potential use case benefits

• Draft clear and concise written materials such as executive summaries, meeting notes and follow ups

• Support senior team members in preparing materials for steering committees and senior stakeholders

Market Research & Technology Scanning

• Conduct ongoing research on emerging technologies (e.g. AI, agentic systems, digital banking innovations, fintech trends)

• Analyse market trends, competitor landscape, and vendor solutions relevant to banking and financial services

• Distil insights into clear implications for business opportunities and risks

• Translate analytical outputs into clear insights and visuals

Stakeholder Coordination

• Work with multiple stakeholders across business, technology, and vendors to gather inputs and clarifications

• Support coordination of meetings, agendas, actions, and follow ups

• Help ensure alignment by tracking decisions, dependencies, and action items

Business Case Development

• Build end-to-end business case decks including:

o Problem statement / opportunity framing

o Proposed solution and operating model

o Value drivers (cost, revenue, efficiency, CX)

o High-level financials / cost-benefit analysis

o Risks, dependencies, and implementation considerations

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Quality Assurance Analyst (Oils blending/ Tableau, Tuas)

ROLE PURPOSE

To effectively develop the team to enable a safe, world class operation by owning the technical reliability and mechanical performance of the shop floor, and lead operations on the factory floor that deliver continuous profitable growth to delighted customers.

RESPONSIBILITIES

• Establish and monitor site-wide Key Performance Indicators (KPIs) that align directly with business goals, ensuring the production floor delivers against Safety, Quality, Cost, and Delivery targets.

• Analysis and sharing of daily, weekly, and monthly trends, enabling the shift from reactive problem-solving to proactive planning and prevention.
• Champion a culture where structured problem-solving and 5S principles shape daily operations and how we work.

• Role-model and embed Global EHS, Quality, and GMP standards so they become intrinsic to how work is performed across the factory.
• Support the development of a training roadmap that ensures our team can operate safely, be adaptable, and ready to support future growth.
• Provide operational continuity and leadership coverage during the General Manager’s planned absences.

• Ensuring quality control through odour and analytical testing of fragrances and raw materials using GC and I.R. technologies.
• Ensure new perfume formulations have accurate technical specifications and flashpoints recorded within the ERP system.
• Maintain the accuracy, traceability, and organisation of all quality data and reference materials within IFS and related systems.
• Act decisively when non-conforming materials arise, leading investigations that uncover root causes and ensure long-term corrective and preventive actions.

• Maintain documentation and processes aligned with ISO 9001 and Halal manufacturing requirements, ensuring readiness for audits and long-term compliance.

• Work closely with the UK Purchasing team, providing on-the-ground insights that strengthen global procurement strategies.
• Build Good relationships with local vendors to ensure continuous availability of essential consumables and prevent disruptions to production.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Education: Degree in Chemistry, Chemical Engineering, or a related Science discipline.
• Technical: Minimum 5+ years in a role involved with Quality Management or Operational Excellence, ideally within a chemical or related manufacturing environment industry.
• Proven ability to use ERP systems (e.g., IFS) to track and trend quality data.
• Good to have: Certified Lean Six Sigma Green Belt or Quality Management Systems (QMS) Lead Auditor, Halal Assurance System (HAS), Hazardous Substance Management.
• Methodology: Good grasp of Lean/Continuous Improvement tools; ability to present operational data to executive-level stakeholders (Singapore and UK).

If you are interested in this opportunity, submit your application now to find out more about this position.

Personal Reg No: R1980765 | EA License No: 02C3423

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1support to ensure a seamless escalation process for complex issues.
• Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

This role is based in our Menara Skymind office.

We are seeking a detail-oriented and skilled Research Analyst, Consulting to manage data acquisition, processing, content preparation, and custom research analysis activities. This role focuses on delivering high-quality datasets and insights through primary and secondary research, advanced data cleansing, and preparation of custom research deliverables.

Key responsibilities:

• Manage data acquisition, cleansing, and processing workflows to ensure the delivery of accurate, consistent, and validated datasets that support research deliverables.
• Contribute to primary research interviews with key industry contacts, maintaining detailed records of findings and synthesizing insights to inform market analysis.
• Perform secondary research using diverse and credible sources, such as trade journals, public reports, financial releases, and company press releases, to gather in-depth market intelligence.
• Develop and maintain advanced templates and workbooks for data aggregation, cleansing, and analysis using data tools or other relevant platforms, ensuring scalability and efficiency.
• Build and refine comprehensive base data and market models, ensuring alignment with related markets, consistency in methodologies, and clear documentation of assumptions to support high-quality research outputs.
• Collaborate with cross-functional teams and stakeholders to align research efforts with broader project goals, methodologies, and client expectations.
• Contribute to the continuous improvement of research processes by identifying, testing, and implementing enhancements to optimize quality, timeliness, and efficiency in research execution and delivery.

This role will be based at Menara Skymind.

We are seeking a highly skilled and experienced Senior Research Analyst, Consulting to independently manage and execute complex custom research projects. This role focuses on delivering strategic insights, driving innovation in research processes, and ensuring alignment of custom research deliverables with client and organizational objectives.

Key responsibilities:

• Lead the successful, on-time delivery of custom research projects, ensuring the availability of high-quality, accurate, and validated data to support market analysis and research deliverables.
• Design and implement advanced workflows for data acquisition, cleansing, and processing, leveraging tools and methodologies to ensure robust and reliable datasets.
• Conduct primary research interviews with key industry contacts, synthesizing findings into actionable insights.
• Perform in-depth secondary research using credible sources such as trade journals, public reports, financial releases, and industry publications to gather comprehensive data for market intelligence.
• Build, validate, and maintain large-scale datasets and market analysis, ensuring alignment with product objectives, consistency with related markets, and thorough documentation of methodologies and assumptions.
• Drive innovation in research methodologies, tools, and processes, identifying opportunities to enhance efficiency, quality, and effectiveness in research execution and delivery.
• Mentor and guide junior team members, fostering a culture of collaboration and supporting their professional development to enhance team capabilities.
• Collaborate with senior stakeholders and cross-functional teams to align research outputs with strategic objectives and ensure the delivery of high-value insights.