Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Key Responsibilities

Global SIG Logistics & Trade Orchestration

• Act as the single global point of coordination for SIG logistics and trade operations across regions.

• Serve as the primary communicate with Micron Global Trade, Global Logistics, customs brokers, and 3PL partners.

• Align SIG logistics execution with enterprise‑level trade strategy, risk posture, and cost objectives.

Process Architecture, Governance & SOP Ownership

• Architect and own end‑to‑end SIG logistics and trade process frameworks, including:

• Imports, exports, inter‑site transfers, repairs/RMA, returns, and exception flows.

• Translate global policies into SIG‑specific SOPs, playbooks, and decision frameworks that are clear, auditable, and execution‑ready.

• Establish process controls, blocking issue paths, and hand‑offs without duplicating regulatory ownership.

Digital, Analytics & AI Enablement

• Drive adoption of digital tools, analytics, and AI‑enabled capabilities to:

• Improve shipment visibility, risk detection, and cycle‑time predictability.

• Identify documentation gaps, compliance risks, and process deviations early.

• Reduce manual touchpoints through workflow automation and intelligent exception management.

• Partner with IT, data, and automation teams to embed AI‑assisted insights into logistics and trade workflows (e.g., predictive delays, anomaly detection, documentation completeness).

Global Site Enablement & Change Leadership

• Enable consistent, scalable SIG execution across Malaysia, Singapore, India, China, Mexico, and the United States.

• Lead rollout of new logistics models, trade flows, and operating changes with structured organizational change.

• Work with site logistics teams to elevate capability, judgment, and execution maturity.

Sophisticated Issue Resolution & Risk Coordination

• Coordinate resolution of shipment holds, customs issues, documentation discrepancies, and cross‑region misalignment.

• Drive fact‑based root cause analysis and corrective actions.

• Bring up regulatory interpretations and decisions to the appropriate Global Trade owners, maintaining clear separation of accountability.

Required Experience & Capabilities

• MBA or Master’s or Bachelor's in Supply Chain / Logistics / Business / Engineering / Global Business

• 12 years of proven experience in global logistics, international trade operations, or supply chain execution within a sophisticated, multi‑country environment.

• Proven track record managing cross‑border import/export operations across multiple regulatory regimes (Asia, Americas preferred).

• Strong experience in process architecture, SOP design, and global operating model deployment.

• Demonstrated ability to operate in high‑judgment, ambiguous environments involving compliance risk, cost tradeoffs, and delivery pressure.

• Experience demonstrating digital tools, data analytics, automation, or AI‑enabled solutions to improve logistics or trade execution (hands‑on or through partnership).

• Strong collaborator and leadership skills — able to influence without authority across global, matrixed organizations.

• Background in semiconductor, high‑tech manufacturing, or capital equipment supply chains strongly preferred.

• Possess CSCP / CLTD (APICS) / Trade compliance certificate (IOE&IT / CTLE)
  

  Organizes and implements a variety of responsibilities related to the flow of materials, products, services and associated systems information. Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third party warehousing. Evaluates customer support and field service commitments to ensure customer requirements are met. Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts. Assists in developing logistics plans and procedures.

Job Description

• Plan, set up, and manage all IT and network infrastructure for new store openings, including computers, printers, mobile devices, CCTV systems, Wi-Fi, and telephone lines.
• Coordinate, supervise, and manage external vendors for IT and technical setup works.
• Set up and manage new user email accounts, including account creation, configuration, access rights assignment, and ongoing maintenance.
• Manage and maintain all IT server, systems, hardware, software, and networks across the group of companies.
• Ensure all outlets’ CCTV systems and IT equipment are fully operational at all times.
• Provide day-to-day technical support to users, including troubleshooting hardware, software, and network issues.
• Perform daily maintenance of PCs, laptops, and server rooms, including system updates and checks. Monitor, manage, and maintain network infrastructure such as routers, switches, firewalls, and VPNs.
• Ensure IT security through proper data backups, antivirus management, system access control, and security best practices.
• Manage system configurations, user access rights, and conduct regular access reviews.
• Assist in developing, reviewing, and implementing IT policies, SOPs, and IT guidelines.
• Monitor, log, track, and resolve IT incidents, escalating issues when necessary and ensuring closure.
• Research, evaluate, and recommend IT equipment and solutions; obtain quotations and support procurement processes.
• Evaluate and recommend new technologies to improve operational efficiency and system reliability.
• Perform ad-hoc IT duties as assigned by Management.

Job Requirement

• Diploma or Degree in Information Technology, Computer Science, or a related field
• Minimum 2 years of hands-on experience in IT support, infrastructure, or systems administration (retail / multi-outlet environment preferred)
• Strong knowledge of IT infrastructure setup including PCs, laptops, printers, mobile devices, CCTV systems, network cabling, Wi-Fi, routers, switches, firewalls, and VPNs
• Familiar with Windows OS, basic server administration, email systems (e.g. Microsoft 365 / Google Workspace), and user access management
• Working knowledge of network troubleshooting, hardware diagnostics, and software issue resolution
• Strong troubleshooting, problem-solving, and incident management skills
• Able to manage multiple tasks, prioritize issues, and work independently with minimal supervision
• Good communication and coordination skills to support users across different outlets
• Positive attitude, proactive mindset, and strong sense of responsibility

Job Responsibilities:

·       Lead and manage the purchasing system for QC, including:

·       Ordering stationery and non-laboratory items from the Com-office.

·       Raising Purchase Requisitions (PRs)for laboratory consumables, chemicals and services.

·       Coordinating with vendors for quotations, delivery schedules, and invoicing. 

·       Receive incoming items and verify against Delivery Orders; perform stock-taking as required.

·       Act as the main point of contact between QC and the Warehouse.

·       Transfer reagents to the fridge/freezer from the interim warehouse when necessary.

·       Receiving of materials in Cisprosystem

·       Creation of static data for chemical/column in Cispro

·       Print and issue logbooks.

·       Reviewing of logbooks.

·       Handle document archival activities, including scanning and submission to QA.

·       Serve as back up for Training Coordinator — manage the addition and removal of job code(s).

·       Aliquoting of sample using pipette

·       Packing of raw materials, excipients and Packaging component for overseas shipment

·       Housekeeping and 5S in the laboratory

·       Any other work assigned by the supervisor

Job Requirements:

·       Diploma in any field

·       Proficient in Microsoft Word, Excel, PowerPoint, Power BI, etc

·       Meticulous

·       Strong organizational abilities,

·       Excellent verbal/written communication.

·       Ability to prioritize tasks, meet deadlines, and handle multitasking.

Contract Duration: 12 months, subject to renewal based on performance.

We are looking for a Herd Support Executive to join our team and provide technical support for our products and services based in Singapore. You will be handling our Malaysian client base and will be responsible for troubleshooting issues, resolving user queries, and ensuring the smooth operation of our products.

Job responsibilities:

·       Provide first-level support such as system setting, onboarding, payroll processing and etc.

·       Respond to user requests and inquiries via phone, email, or ticketing system.

·       Troubleshoot and resolve system issues, such as login problems, data errors, or functionality errors.

·       Escalate complex issues to the second-level support team or the vendor as needed.

·       Resolve customer complaints, feedback, and inquiries in a professional and courteous manner.

·       Provide information and assistance regarding our products and services.

·       To generate monthly reports on Support Performance for Evaluation.

Job requirements:

·       Bachelor’s degree in Computer Science, Information Technology, Human Resource or related field.

·       Able to Speak, Read and Write in Malay to handle Malay speaking clients.

·       Minimum 1 years of relevant working experience in HR/Payroll.

·       Knowledge of HR processes and best practices (Malaysia).

·       Excellent communication and interpersonal skills.

·       Ability to work independently and as part of a team.

·       Ability to work under pressure and meet deadlines.

We appreciate people who are constantly working towards improving themselves. If you ever find yourself facing an issue, as a team, we’ll find the solutions together.

When’s a better time to join HerdHR and shape the product of the future? We say NOW.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Transaction/Service/Application

Please be noted that should you not consent and provide use with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by HerdHR, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment

You may refer and access our website for more information.

Job Overview

We are seeking an experienced Infrastructure Support Engineer to provide onsite support for enterprise IT infrastructure, ensuring the availability, security, and performance of network, server, storage, and security systems. The role involves daily operations, troubleshooting, maintenance, patch management, incident response, and vendor coordination in a production environment.

Key Responsibilities

Infrastructure Operations

• Monitor, maintain, and support network, server, storage, and security infrastructure.
• Perform health checks, preventive maintenance, and system monitoring activities.
• Support network devices including switches, routers, firewalls, VPNs, and related connectivity components.
• Assist in server administration, system recovery, hardware troubleshooting, and capacity monitoring.

Incident & Problem Management

• Investigate and resolve infrastructure incidents affecting service availability.
• Perform onsite troubleshooting and coordinate escalations with internal teams and vendors.
• Support service restoration activities within agreed response timelines.
• Participate in root cause analysis and issue resolution.

Change & Patch Management

• Execute approved infrastructure changes, upgrades, firmware updates, and patch deployments.
• Perform configuration backups, validation testing, and rollback procedures.
• Support vulnerability remediation and system hardening activities.

Documentation & Vendor Coordination

• Maintain infrastructure documentation, asset inventories, network diagrams, and operational records.
• Coordinate with hardware vendors, service providers, and project teams for troubleshooting and maintenance activities.
• Prepare operational reports and support audit and compliance requirements.

Requirements

Experience

• Diploma or Degree in Information Technology, Computer Engineering, or related discipline.
• Minimum 3 years of experience supporting enterprise IT infrastructure in a production environment.
• Experience in incident management, infrastructure operations, maintenance, and patch management.

Technical Skills

• Good understanding of TCP/IP, routing, switching, VLANs, DNS, DHCP, VPN, and firewall concepts.
• Experience supporting network devices, servers, and operating systems.
• Familiarity with Windows Server and/or Linux environments.
• Knowledge of infrastructure monitoring and troubleshooting tools.

Preferred Skills

• Experience with Cisco, Fortinet, Palo Alto, VMware, Dell, or HPE technologies.
• Exposure to storage systems, RAID, SNMP, Syslog, and infrastructure monitoring solutions.
• Experience supporting data centers, critical infrastructure, transportation, utilities, or industrial environments.

Other Requirements

• Willing to work onsite in Singapore.
• Able to support after-hours maintenance and emergency incidents when required.
• Strong problem-solving, communication, and stakeholder management skills.

Preferred Certifications

• CCNA
• Fortinet Associate / NSE
• ITIL Foundation
• VMware or equivalent infrastructure certifications

Epsilon is a global telecommunications business providing network,colocation and voice services. The priority of the business is to develop its data business.

Epsilon has been acquired by  South Korean telecommunications company KT Corp. on September 2021. With Epsilon’s connectivity solutions spanning cloud connectivity, ethernet(DCI), SD-WAN, colocation services and KT’s integrated telecommunications services, customers, and resources. Epsilon is looking forward to expand our presence in the global data connectivity market.

An internal Sales function providing first class support to our Sales Managers and Customers. Supporting in all daily admin tasks and customer communication to help achieve the team and individualtargets of the sale team.

• Administration tasks including updating eStream, quotation modules, raising order forms, capacity checks, distance checks
• Providing internal and Customer support on orders placed via the Epsilon Infiny platform
• Responding to incoming email and phone enquiries
• Assist Sales Managers by helping to coordinate bids and proposals with procurement and sales engineering to ensure that the customer orders are correct as proposed and matches the client expectations
• Obtaining the details for new customers, setting them up on the Entity Management Portal
• Uploading any documents and customer contact information onto the central system.
• Proactive intervention when clients are cancelling services to understand the reasons for the cancellation and counter propose alternatives if possible. Endeavour to mitigate churn
• Ad-hoc administrative duties as required from time to time
• Timely updates, quotes, and proposal to clients
• Accurate administration
• Updating the quotation and Forecasting tool
• Ensuring client contacts and details are up to date in the Entity management portal

Requirements

• Previous telecommunications experience highly desirable
• Strong administrative and organisational skills
• Experience of raising pricing and quotes essential
• Experience of working within a customer facing role is essential
• Excellent communication skills both written and verbal Commercial awareness of the telecomsmarket
• Efficient with Microsoft office packages
• Ability to learn new systems
• Logical and detailed approach to all tasks undertaken

Primary Function

• Supports the Facilities Department in Maintenance Planning, SOE Expenses & Payment, and Vendor Management for Plant Facilities

Main Duties and Responsibilities

Maintenance Planning Support

• In charge of scheduling and tracking preventive & corrective maintenance tasks across equipment and facilities
• Ensure timely follow-ups and documentation of Preventive & Corrective Maintenance activities

SOE Expense Management

• Support in SOE Budget Planning and Expenses Tracking
• Monitor and report on Statement of Expense (SOE) spending to ensure alignment with budget forecasts
• Update on monthly SOE expenses and align with maintenance needs
• Collaborate with finance teams for accurate and timely expense reconciliation

Vendor Management

• Request and negotiate quotations (RFQ) from approved vendors for maintenance services and equipment
• Oversee service scheduling, monitor service quality, and ensure timely resolution of vendor-related issues
• Maintain healthy vendor pool and annual evaluation

Vendor Delivery &Work Completion

• Verify and validate completion of vendor parts delivery and maintenance work completion and support maintenance team to ensure compliance with technical standards and documentation protocols
• Responsible for Month end closing for Vendor’s DO and Service Completion

Ariba System:Procurement & Payment

• Initiate purchase requisitions (PR), order approval (PO), and payment processing via the Ariba platform
• Seek RFA approval for RFQ
• Coordinate with procurement and finance teams to resolve system or invoice discrepancies

Inventory &Material Handling

• Receive and issue maintenance-related purchases and materials as per operational requirements
• Ensure accurate documentation and stock level updates in inventory management systems

Store & Administrative Support

• Maintain organized and up-to-date records of store inventory, tools, and consumables
• Support compliance with storage procedures, safety policies, and housekeeping standards

Qualification/Experience

• Diploma/Degree qualification preferably in Engineering Planning or Procurement discipline
• Relevant Computer Proficiency level required for using MS Teams, Excel, Powerpoint, Words etc. and Inventory Management Softwares
• Preferably more than 3 years related working experience in manufacturing and plant facilities maintenance environment
• Resourceful in problem solving and able to work overtime

Commercial Support Executive – Marine

• Work Location: Tuas, Singapore
• Working Hours: Mon – Fri 7.30am – 5pm
• Monthly Salary: Base up to $4000 + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

This organization is a long‑established engineering service provider specializing in maintenance, repair, and overhaul (MRO) for critical machinery used in marine, offshore, energy, and industrial applications. With decades of experience, it has built a reputation for technical expertise, reliability, and global service coverage.

Responsibility

• Customer Support – Manage customer enquiries promptly and professionally, ensuring effective responses to service requests.

• Quotation & Order Management – Prepare accurate quotations and coordinate service orders with Sales, Operations, Procurement, and Technical teams.

• Invoicing & Payment – Generate invoices on time and support the Sales Team in facilitating early payment collection.

• Vendor & Internal Coordination – Liaise with vendors for parts procurement and collaborate with internal departments to ensure smooth order fulfilment.

• Problem Resolution – Address issues related to quotations, order fulfilment, and invoicing, ensuring timely resolution.

• Ad‑hoc Duties – Perform additional tasks assigned by the Commercial Manager to support overall business operations.

Requirements

• Minimum 2 years of experience in sales quotation, customer administration, or commercial support (handling quotations, order fulfilment, and invoicing)
• Strong interpersonal skills for well communications.
• Familiarity with ERP or invoicing systems is an added advantage
• Candidate who can start immediately or within short notice will be preferred

Email resume to harrychen@recruitlync.com or WhatsApp +65 88583584 (Texting only No calling, thanks!) Good Luck!

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000

Chen Hoe Nam | EA Personnel License: R25158678

Desktop Support Engineer / Resident Engineer

Work Location: Changi Business Park, Singapore
Employment Term: 12-month renewable contract
Salary: Up to SGD 3,800 per month
Work Arrangement: On-site

Job Summary

We are looking for a hands-on Desktop Support Engineer / Resident Engineer to provide on-site IT support for users at our client’s office, Changi Business Park.

The successful candidate will be responsible for resolving end-user computing issues, supporting workplace devices, coordinating with relevant technical teams, and ensuring that users receive timely and professional IT assistance.

Key Responsibilities

• Provide on-site Level 1 and Level 2 desktop support to end users.
• Troubleshoot hardware, software, operating system, and connectivity issues.
• Install, configure, deploy, and replace desktops, laptops, monitors, printers, and other workplace IT equipment.
• Support Microsoft Windows, Microsoft Office, Outlook, Microsoft Teams, and standard enterprise applications.
• Assist users with account access, password reset, software installation, and basic network-related issues.
• Support user onboarding, offboarding, workstation setup, device collection, and IT asset handover.
• Perform desktop imaging, device refresh, and equipment replacement activities.
• Log, track, update, and close incidents and service requests through the ticketing system.
• Escalate unresolved issues to the appropriate technical teams and follow through until resolution.
• Maintain accurate IT asset records and inventory documentation.
• Provide basic support for meeting-room equipment, printers, and other office IT devices.
• Work closely with remote infrastructure, network, security, and service desk teams when required.
• Participate in planned IT activities, including occasional after-hours support where necessary.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• At least 1 to 3 years of experience in desktop support, EUC support, IT helpdesk, field support, or resident engineer roles.
• Hands-on experience supporting Windows desktops and laptops in a corporate environment.
• Familiarity with Microsoft Office, Outlook, Teams, Active Directory, and standard IT ticketing systems.
• Basic knowledge of networking concepts such as LAN, Wi-Fi, TCP/IP, and VPN connectivity.
• Experience with IT asset management, device deployment, and troubleshooting is preferred.
• Good communication and customer-service skills.
• Able to work independently while coordinating effectively with other technical teams.
• Comfortable working on-site in the Jurong area, at International Road and/or Quality Road.
• Comfortable with a 12-month renewable employment term.

Preferred Qualifications

• Experience supporting users within a manufacturing, logistics, warehouse, or corporate office environment.
• Familiarity with ITIL processes and service-level agreements.
• Experience using tools such as ServiceNow, Remedy, or similar IT service-management platforms.
• Relevant certifications such as ITIL Foundation, CompTIA A+, or Microsoft certifications would be an advantage.

Additional Information

• Salary is up to SGD 3,800 per month, depending on experience and suitability.
• This is an on-site support role.
• Candidates may be assigned to International Road, Quality Road, or both locations depending on operational requirements.
• Occasional support outside standard office hours may be required for planned activities or urgent technical issues.

Designation : Customer Service Support

Working Hours : Monday to Friday: 8:00 AM – 5:30 PM (OT Available on Saturdays)
Location : Raffles

Job Description:
Support the Lead Solemniser (LS) with queue management and administrative duties to ensure the smooth conduct of ceremonies.

Assist couples and guests during solemnisation appointments, including registration, witness updates, and reprinting of ceremonial certificates via self-service kiosks.

Guide and direct guests after their solemnisation to maintain an orderly waiting area and smooth visitor flow.

Monitor self-service kiosks and provide basic technical assistance when required.

Handle simple customer enquiries, verify supporting documents for completeness and accuracy, and escalate complex cases to the appropriate channels.

Assist counter staff with document verification processes, including assessing couples' language proficiency based on provided guidelines.

Perform general administrative duties such as setting up and closing solemnisation rooms and kiosks, preparing simple reports, and supporting daily operations.

Carry out other related administrative tasks as assigned.

Join Our Team at Appvantage in Singapore!

We are dedicated to leading the future of enterprises with transformative digital solutions that not only redefine application design but also revolutionize e-commerce and enhance user and customer experiences.

Job Description

As we continue to drive innovation and strengthen our operations, we are seeking a dynamic Project Support Executive to join our team in Singapore. In this role, you'll be supporting live digital products deployed across markets in Asia Pacific and Latin America for a globally recognized premium automotive brand — so your work has real, visible impact from day one.

You'll sit at the intersection of client support, quality assurance, and digital operations, working alongside a cross-functional team of developers, designers, product owners, business analysts, and scrum masters to keep mission-critical systems running smoothly and continuously improving. The ideal candidate has a solid understanding of digital products and applications, strong collaborative skills, and a genuine passion for customer satisfaction. You will also be expected to contribute beyond your defined scope as business needs evolve — bringing flexibility and a problem-solving mindset to the team.

Here's a glimpse of your responsibilities:

1. Stakeholder Management

• Foster and maintain strong, professional relationships with clients, vendors, and partners.
• Support seamless communication and collaboration across stakeholders.
• Ensure that all project implementations are aligned with company quality standards and client expectations.

2. Operation Support

• Manage day-to-day support operations for our in-house product, ensuring timely and accurate issue resolution.
• Monitor support tickets and maintain a high standard of customer service and satisfaction.
• Investigate and triage production incidents reported by markets, working closely with the development team to drive timely resolution and root cause analysis.
• Coordinate and arrange product deployments in collaboration with the development team, ensuring releases are communicated and executed smoothly across markets.
• Design and refine support processes to improve efficiency and response times.
• Track and analyze key performance indicators (KPIs) to evaluate support effectiveness and implement corrective actions.
• Work closely with the product team to relay customer feedback and contribute to product roadmap discussions.
• Create and maintain clear, user-friendly support / training documentation (e.g., FAQs, troubleshooting guides, knowledge base).
• Stay informed of best practices in digital product support, customer service, and user experience.

3. Quality Assurance

• Plan, develop, and execute test plans, test cases, and scripts to validate product functionality and quality.
• Collaborate with product owners, designers, and developers to understand feature requirements and ensure alignment with user needs.
• Verify backlog items and confirm that development meets business and customer expectations.
• Conduct and lead User Acceptance Testing (UAT) for new features or product updates.
• Provide clear feedback to the development team on usability, bugs, and potential improvements.
• Maintain accurate documentation of UAT scenarios, test results, and backlog verification status.
• Communicate QA progress and results to stakeholders in a timely and structured manner.

4. Versatile Contributor

• Embrace a growth mindset and contribute beyond your immediate role as organisational needs evolve.
• Support cross-functional initiatives, ad-hoc assignments, and projects that may span different areas of the business.
• Adapt readily to shifting priorities, new processes, or expanding responsibilities as the business grows.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 2-3 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential. Able to communicate issues clearly to stakeholders, and comfortable liaising with regional client teams.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude. Organised, meticulous, and always approaches tasks with a positive and proactive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.
• AI & Productivity Tools: A genuine curiosity and willingness to explore AI tools (e.g. ChatGPT, Claude, Copilot) to improve personal and team efficiency. Prior experience using AI in a work context is a plus.

Join us at Appvantage, where every day brings meaningful challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

About the Company:

We work with the human side of performance knowing that no matter how good your systems and processes are, the effectiveness of your people is the true differentiator between running a successful business and spending every day just keeping the business afloat. BASK achieves this through consultation to identify key issues, root cause analysis to determine what must change, intervention design and delivery.

This is not your typical internship - it's a great opportunity to dive into world of entrepreneurship, working in projects and contribute fresh ideas!! We’re looking for a motivated intern to join our team and gain hands-on experience in an entrepreneurial environment.

Minimum 3 months, longer-term commitment preferred.

Role & Responsibilities:

• Provide administrative support and assist with business operations.
• Help manage projects, ensuring timelines are met and stay on course. Ensure smooth running projects and client's objectives are met.
• Contribute creative ideas to help and reach out to our clients.
• Manage internal and external stakeholders/vendors.
• Support Director with clients’ meetings

Who We're Looking For:

• A current student or recent graduate (e.g. Business, Marketing, HR) who is eager to learn and grow.
• A team player who is curious, driven and pro-active to explore & ideate - We value your voice and perspective!
• Passionate about business, learning and sustainability.
• Strong administrative, time-management and organisational skills.
• Must be comfortable with Microsoft Office (PowerPoint, Word and Excel) and Canva. Bonus if you've used AI tools!

What You'll Learn:

• Working closely with decision makers.
• Hands-on experience across project management, operation and client success.
• Gain access to coaching sessions with our Strengths coach!

About Our Client

Our client is a Singapore-based lighting solutions company with over 30 years of experience in architectural and commercial lighting projects. Our company specializes in providing professional lighting fixtures for decorative and architectural use in both local and overseas markets. We collaborate with manufacturers from Spain, Germany, Italy, and Southeast Asia to deliver innovative, customized, and energy-efficient lighting solutions for hotels, retail malls, offices, residential developments, and institutions.

Position Summary

The Administrative Executive (Accounts Support) is responsible for providing comprehensive administrative and operational support to ensure the smooth day-to-day functioning of the business. This role oversees document management, filing systems, coordination with clients, suppliers, freight forwarders, and internal stakeholders, while supporting various office administration and operational activities.

In addition, the position provides basic accounts support, including invoice preparation, payment follow-ups, account documentation, and coordination of financial records to support the accounting function. The role also assists with inventory coordination, shipment arrangements, and general business administration to facilitate efficient operations.

The ideal candidate should possess strong organizational, communication, and multitasking skills, with the ability to manage multiple priorities independently in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Key responsibilities

• Organize and maintain an efficient filing system for documents and records to ensure proper documentation, easy retrieval, and compliance.
• Handle accounts payable and accounts receivable functions, including the preparation of purchase orders, delivery orders, and invoices to support daily financial operations.
• Monitor customer payments and proactively follow up on outstanding receivables to maintain healthy cash flow.
• Prepare monthly aging reports to track overdue accounts and support credit control activities.
• Generate monthly Statements of Account (SOA) to ensure accurate customer billing and account reconciliation.
• Assist in month-end and year-end closing activities to support timely and accurate financial reporting.
• Verify billing accuracy by matching invoices against purchase orders and supporting documents to prevent discrepancies.
• Liaise with clients, suppliers, and internal stakeholders to ensure smooth and efficient business transactions.
• Assist in stock ordering and allocation to maintain adequate inventory levels and support operational requirements.
• Coordinate with freight forwarding companies for air, land, and sea shipments to ensure timely delivery of goods.
• Provide administrative support, including maintaining proper filing of project and operational documents.
• Perform general accounting and administrative duties in accordance with company policies and established procedures.

Requirement And Qualification

• Diploma, Advanced Diploma, or Higher Diploma in Accounting, Business Administration, or an equivalent qualification.
• Minimum 2–3 years of relevant working experience in administration, accounting support, or a related field.
• Proficient in Microsoft Office applications and familiar with accounting software such as AutoCount.
• Strong organizational and administrative skills with the ability to maintain accurate document and record management systems.
• Good communication and interpersonal skills to effectively liaise with clients, suppliers, and freight forwarding partners.
• Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines independently.
• Positive working attitude, willingness to learn, and adaptability in a fast-paced environment.
• Mature, responsible, and detail-oriented individual with the ability to work independently and handle confidential information professionally.
• Candidates with prior experience in office administration, document management, and coordination roles are encouraged to apply.
• Individuals seeking long-term career stability and able to contribute effectively in a small team environment will be highly regarded.

Base Salary:SGD3,200 to SGD4,500 per month

We regret to inform that only shortlisted candidates will be contacted

EA Personnel No R21101246

Company EA Registration No 21C0691

This role requires a pro-active person who can work effectively as part of the team. Possess good communication skills both written and spoken. Highly responsible and able to work under tight timelines with good organisational, time management, and analytical skills.

Job Requirements:

- Candidate must possess at least a Diploma Cert in Engineering, Electrical & Electronic Engineering or Mechanical Engineering.

- Preferably with knowledge in HVAC Controls & Instrumentation for Mechanical & Electrical Industry or equivalent.

- 2 years of relevant working experience in the HVAC industry will be an added advantage.

- Is prepared to work on site.

- Able to work independently as well as with a team.

Duties include:

1. Liaise with consultants and coordinate site activities with relevant contractors and customers.

2. Provide technical support to customers.

3. Liaise with relevant contractors, conduct joint testing, and maintain the work schedule.

4. Prepare service reports upon job completion.

5. Perform troubleshooting independently.

6. Liaising with team members and other technical personnel.

7. Provide technical sales and operational support to other team members.

8. Provide training to customers upon job completion.