Head of solution delivery
1 day ago
ResponsibilitiesLeading the technical excellence of the regional office (South East Asia + Australia/NZ), managing a dynamic consulting team, and acti.....
Responsibilities
Leading the technical excellence of the regional office (South East Asia + Australia/NZ), managing a dynamic consulting team, and acting as a cornerstone for recruitment and internal resource management. authority, and actively developing the regional consulting team
- Team Leadership & Management: Directly manage a diverse team of 12 consultants, ranging from junior new joiners to seasoned experts with 6+ years of experience. You will oversee their growth, performance and their day-to-day project dispatch.
- Account management & Business growth: Customer focus role, you actively engage with clients as a project director to grow our professional services business, especially with existing accounts.
- Functional expertise & Solutioning Mastery: you will lead workshops and leverage our mature product to present clear, finished-product options & client roadmaps. You must remain a highly efficient expert in Planisware to guide clients toward the best architectural decisions and highest solution vlaue.
- Talent Acquisition: Play a crucial role in shaping the future of the Singapore office. You will actively participate in the hiring process by running technical exercises during interviews, and assessing the technical and cultural fit of candidates.
- Resource& Quality Management: You will be responsible for dispatching tasks and projects, ensuring new team members are integrated efficiently and ramped up effectively on our methodologies. You will achieve this by running training sessions, and implementing quality-control processes like peer reviews and best-practice sharing.
Profile
- PPM Experience: 10+ years of experience in PPM implementation, including at least 3+years as a Project Director giving you the credibility to manage senior consultants.
- Track Record & Complexity: Proven history of delivering large-scale, multi-phase enterprise projects (12+ month cycles, six to seven-figure budgets) involving complex integrations and multi-stakeholder governance.
- Pillar & Domain Expertise: Strong understanding of Project Portfolio Management (PPM) and deep expertise in at least 1 of our core pillars: NPD,PCE, IT, or Life Sciences.
- Language & Communication: Exceptional written and verbal communication skills in English. Fluency in an additional regional language (e.g., Mandarin, Bahasa) is a strong plus for navigating APAC markets.
- Leadership & Mentorship: Proven ability to manage, inspire, and dispatch a large team. You knowhow to tailor your management style to support both fresh graduates and highly experienced technical consultants.
- Recruitment Acumen: Experience or strong interest in talent evaluation. You can comfortably design and run technical assessment exercises and confidently make hiring recommendations during advanced interview rounds.
- Technical Mastery: Ideally you are also a true configuration and architecture expert in Planisware (or a similar enterprise configurable product). You possess the advanced technical knowledge required to maintain and untangle complex customersupport issues and first implementation challenges.
- Industry Experience: Prior experience working for an Enterprise SaaS vendor
Why join the Singapore team
Working in the Singapore office offers a unique environment. We operate with the agility and energy of a start-up, but with the backing of a global leader. If you are looking to make a massive impact, this is the place to be.
- Agility & Fast Growth: We are a small, tight-knit, and rapidly scaling team. You won’t be just another cog in the machine; your technical leadership will be highlyvisible and will directly impact the company's growth.
- "Hands-On" Delivery & Product Mastery: In the APAC market, client expect our leaders to be true product experts. You will be empowered to roll up your sleeves, guide technical architecture, and act as a trusted advisor.
- Unrivaled Ownership & Versatility: We need versatile self-starters who thrive in a dynamic environment. You will wear multiple hats, from product expert to hiring manager. Because we have strong hiring needs, your role in recruiting and running interviews will directly shape the DNA of the consulting floor.
- Direct Impact on Customer Success: With less corporate layering, you will have a direct relationship with your clients and your team. You will be at the forefront of their success, seeing the immediate impact of your problem-solving on their business operations.
- Massive Market Potential: The APAC region is dynamic and full of untapped opportunities. You will be implementing solutions for net-new customers in a largely green field market, setting the standard for regional delivery excellence.
- Fast-Track Leadership Opportunities: Joining a rapidly growing regional hub at this stage naturally positions you as a foundational pillar of the office. As the team expands, so will your opportunities to step into broader leadership and strategic roles.
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