Total 2,847 Full-time software architect job vacancies in Hong Kong

Job Description

As a Senior Software Engineer, you will be working on:

• Partner with software engineers and other functions to understand objectives for development delivery efficiency and system resiliency, helping them articulate how specific technical capabilities and best practices will achieve key business outcomes.

• Conduct comprehensive assessments of client's existing technical landscapes, workflows, and processes to identify inefficiencies, pain points, and gaps that hinder their goals.

• Collaborate with client to identify the most relevant practices (e.g., CI/CD, SRE) for using Core Engineering Products in achieving their goals, considering unique needs and industry best practices.

• Develop transition roadmaps that outline a clear path from the current state to the desired future state, including the adoption of recommended tools and processes.

• Explain complex concepts clearly to various client stakeholders, providing actionable recommendations for improving workflows and addressing their challenges, and providing supporting diagrams as needed.

• Support client with proof of concept (POC) initiatives to validate solutions, offering hands-on assistance during early implementation phases to enable smooth transitions to full-scale rollouts.

• Collaborate closely with fellow Software Engineers to exchange insights, share tools and scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

Qualifications

What we are looking for:

• 6+ years in an individual contributor software engineering role.

• Experience with React with TypeScript

• Experience with NodeJS is a plus.

• Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP is a plus

• Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments

• Exceptional communication skills with ability to bridge technical discussions between internal teams and external partners

• Experience working in highly secured and air gap systems is a plus (i.e. banking, government systems and similar)

This role is based in our Menara Skymind office. 

We're seeking an experienced Director of Software Engineering to lead our engineering organization, reporting directly to the VP of Product, Tech and Strategy. You'll oversee our core technology platforms—the Omdia Customer Platform, data visualization tools, APIs and survey platform—while driving AI initiatives, enhancing customer experience, and strengthening platform fundamentals across security and integration.

You'll lead a team of 6 engineers plus outsourced resources, with the opportunity to grow the team strategically. This role requires both technical depth and the ability to translate business objectives into technical solutions while communicating effectively with non-technical stakeholders across our global organization.

Key Responsibilities

• Define and execute software engineering strategy aligned with Omdia's business objectives
• Lead AI initiatives to enhance research delivery, data analytics, and customer-facing capabilities
• Drive continuous improvement in customer experience across all platforms
• Strengthen platform security, integration, and technical infrastructure
• Oversee development of the Omdia Customer Platform, APIs, data visualization tools, and survey platform
• Manage AWS cloud infrastructure and Sitecore CMS, optimizing for performance and cost-efficiency
• Build and mentor a high-performing engineering team, managing both internal and outsourced resources
• Manage engineering budget, resource allocation, and vendor relationships to maximize ROI
• Establish and track effective KPIs to measure team performance, platform reliability, delivery velocity, and customer satisfaction
• Implement performance management processes including goal setting, regular feedback, and development planning
• Partner closely with Research Operations and Digital Product teams across global locations
• Implement Agile methodologies, DevOps practices, and engineering best practices
• Balance technical debt management with new feature development
• Collaborate effectively across time zones and cultures within Informa's global organization

About the role

We’re looking for a Software Support Team Lead to guide, mentor and support our team of Software Support Engineers in delivering best-in-class support to our customers.

In this role, you’ll be responsible for building a high-performing team, ensuring smooth day-to-day support operations, and helping our engineers do their best work. You’ll work closely with the Head of Product Support and Support Operations Manager to drive operational improvements, monitor performance against SLAs and KPIs, and provide valuable insights into team successes and challenges.

You’ll also act as a key escalation point for support engineers, leading responses to incidents and service outages, and collaborating cross-functionally to reduce commercial risk and improve the overall customer support experience.

This is a great opportunity for someone who combines people leadership, technical understanding, and a data-driven mindset to improve processes, develop talent, and shape an excellent support function.

Because many of our products allow customers to build their own functionality using Groovy and/or JavaScript, a good understanding of coding is essential for this position.

What you'll be doing

People leadership

• Lead, mentor and develop a team of highly skilled Support Engineers
• Set clear expectations and provide regular feedback through 1-2-1s and performance reviews
• Support the professional development of your team members
• Manage team workload, priorities and planned leave to help ensure SLA and KPI targets are met
• Support hiring activities and help maintain effective onboarding resources
• Create training materials that help the team confidently handle new and complex issues
• Help resolve team challenges and conflicts in a constructive way

Support leadership

• Take ownership of customer outcomes and ensure support tickets are resolved to a high standard
• Act as an escalation point for tickets or situations involving commercial risk
• Lead incident management processes, support the team during critical incidents, and run post-mortem reviews
• Identify opportunities to improve the experience for customers, the business and the support team
• Build strong business cases for ideas and influence stakeholders to drive positive change
• Build strong relationships with Customer Success, Product and Development teams
• Share data-driven voice-of-the-customer insights across the business
• Translate business and product strategy into actionable updates for the team
• Chair stand-ups, facilitate workshops and lead team meetings
• Foster a collaborative, respectful and inclusive team culture

Support operations

• Work with support metrics such as CSAT, FRT, RoR, SLA performance and ticket volumes
• Collaborate with leadership and cross-functional teams to meet KPIs, SLAs and OKRs
• Monitor support queues and ensure work is delivered in line with best practices and standards
• Analyse trends and identify opportunities to improve team performance and customer experience
• Highlight quality concerns and operational challenges, providing clear recommendations to management
• Work with the Support Operations Manager to improve tooling and automations
• Assess the impact of process changes and share feedback with relevant stakeholders
• Contribute to knowledge base content, internal documentation and training materials

• Develop embedded firmware which run on Bosch products.
• The developed embedded firmware shall base on test requirement from customer, internal engineering and manufacturing.
• The embedded firmware shall be able to interact with manufacturing and engineering test system via physical interface such as Serial, Ethernet, and USB
• Work closely with embedded firmware team in Malaysia and Germany in order to achieve common product development goal.
• Assist global engineering team to perform HW-SW integration bring up during development phases.
• Assist global manufacturing sites in troubleshooting manufacturing related problems.
• Provide postproduction and failure analysis support.
• Collaborate as project team member on Software design matters.
• Capture and evaluate customer, internal requirements and vehicle specific interface requirements. Identify suitable concept in terms of functional, technological and effort.
• Adhere to Bosch Software Engineering Process as e.g.:
  • Perform requirement reviews, design reviews and code reviews.
  • Perform unit testing and release of the software according to SW release process.
• Develop the SW design taking into consideration the dependencies to other module and integration into the overall system.
• SW programming using both standard and proprietary software tools and libraries.
• Create SW test specifications and protocols, if necessary, develop test SW. Executes test plans to ensure new software meets specifications, functionalities and performance requirements.
• Analyze failure logs, clarify system problems and resolve design issues.
• Develop and produce technical reports, design analysis and documentation in support of designs.

AGEO (ALA Engineering) is a leading innovator in automation technology, specializing in solutions for heavy-duty operations. We develop cutting-edge embedded systems to support industrial vehicles in the most demanding real-world environments.

We are looking for Senior Embedded Software Engineer to take technical ownership of custom embedded products that power autonomous and connected vehicle platforms. In this role, you will work across the full lifecycle, from early hardware bring-up and firmware architecture through field deployment and fleet management, playing a key role in shaping the future of AGEO's autonomous systems.

Exact role will be determined based on experience.

What you'll do:

• Design, develop, and maintain production-grade embedded firmware for safety-critical ECUs
• Architect and implement real-time systems using RTOS
• Enforce deterministic execution, interrupt handling discipline, and timing guarantees
• Take ownership of embedded products - stabilizing existing codebases, driving new feature development, and maintaining long-term reliability across deployed fleets
• Lead board bring-up activities, including hardware validation, driver development, and system initialization
• Collaborate closely with hardware engineers on schematic reviews, PCB bring-up, and co-debugging
• Establish best practices for code quality, testing, and maintainability

What we're looking for (Requirements):

• Strong expertise in C/C++ for embedded systems
• Experience in RTOS-based development (FreeRTOS, Zephy, or equivalent)
• Solid understanding of
• Interrupts, DMA, timers, and low-level drivers
• Deterministic real-time behavior
• Memory management in constrained embedded systems
• Experience with I2C, SPI, UART, CAN/CAN-FD
• Experience with Ethernet-based communication (TCP/IP, UDP, MQTT)
• Experience working with cellular communication modules and modem integration (AT command interfaces, network bring-up, connection management)
• Proficiency using hardware debug and validation tools - logic analyzers, oscilloscopes, multimeter
• Ability to read schematics, interpret IC datasheets, and work effectively at the hardware-software boundary
• Solid Git workflow for collaborative development practices
• Minimum 4+ years of embedded software development experience

Nice to Have (Bonus):

• Experience with embedded Linux systems such as Buildroot, Yocto
• Exposure to ROS2
• GNSS (RTCM, PPP, RTK) application knowledge
• LoRa/LoRaWAN or similar wireless radio communication experience
• System modeling (UML/SysML) experience

Education and Experience:

• B.S. degree or higher in Computer Engineering, Electrical Engineering, or equivalent

• Competitive salary commensurate with experience
• Flexible working hours
• Paid holidays, sick leave, annual leave
• Medical and insurance coverage
• EPF, SOCSO, EIS contributions in accordance with Malaysian statutory requirements

We are looking for a software engineering intern to develop and maintain test management software for our HDD Validation Engineering team.

Essential Duties and Responsibilities

• Develop features for our self-hosted web portal (MERN-stack) and microservice backends (FastAPI).
• Design and implement automation solutions for tester monitoring and data analytics.
• Help establish holistic software quality assurance processes (CI/CD, E2E testing).
• Troubleshoot and debug issues within test environments, providing timely resolutions.
• Participate in code reviews and maintain clean, well-documented code.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.

 Requirements Analysis & Design

• Actively participate in backlog refinement, design discussions, and technical planning.
• Translate functional and business requirements into clear technical designs.
• Contribute effort estimation, risk identification, and mitigation strategies in line with team processes.
• Proactively propose improvements and innovative technical solutions.

Development

• Develop high‑quality, performant, and reliable code that meets delivery timelines.
• Investigate, diagnose, and resolve defects efficiently.
• Design, develop, and maintain automated tests across all testing levels.
• Execute automated test suites and analyze, triage, and address test failures.
• Ensure code adheres to defined quality, security, and maintainability standards.
• Test Automation & DevOps
• Design and implement test automation scripts and pipelines.
• Monitor, maintain, and improve automation results and coverage.
• Continuously enhance test automation frameworks to improve effectiveness.
• Implement DevOps improvements to support product development and testing pipelines.

Deployment & Operations Support

• Support implementation and operations teams in installing, upgrading, and maintaining delivery environments.
• Contribute to the development and maintenance of CI/CD pipelines.
• Assist with deployment processes to ensure reliable and repeatable releases.
• Agile Team Collaboration
• Actively participate in all Agile ceremonies (stand‑ups, planning, reviews, retrospectives).
• Collaborate effectively with cross‑functional team members to achieve shared goals.
• Provide constructive feedback through established performance review processes.
• Support and coach junior engineers, fostering knowledge sharing and team growth.

Job Summary

We are seeking a Senior DevOps Engineer to join our growing engineering team. In this role, you will work independently to design, build, and optimize infrastructure and deployment pipelines that ensure the stability, scalability, and security of our systems. You will take full responsibility for automating workflows, improving observability, and enabling development teams to ship code faster and safer. This is an excellent opportunity for an experienced engineer with at least 5 years of work experience who thrives on ownership, reliability, and technical leadership.

Key Responsibilities

• Infrastructure & Automation: Design, implement, and maintain scalable cloud infrastructure using Infrastructure as Code (IaC) tools.
• CI/CD Pipelines: Build and optimize automated pipelines for testing, deployment, and release management.
• Monitoring & Reliability: Establish observability standards, implement monitoring, logging, and alerting systems to ensure system health.
• Security & Compliance: Enforce best practices for cloud security, access control, and compliance across environments.
• Collaboration: Partner with backend, frontend, and product teams to ensure smooth deployments and reliable system operations.
• Process & Mentorship: Improve DevOps processes, share best practices, and mentor junior engineers.

Job Requirements

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Experience: Minimum 5 years of DevOps, Site Reliability Engineering (SRE), or related experience.
• Tech Stack: Proficient with cloud platforms (AWS, GCP, or Azure), containerization (Docker, Kubernetes), IaC (Terraform, Ansible, Helm), and CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD, ArgoCD, etc.).
• Systems Knowledge: Strong background in Linux administration, networking, and distributed systems.
• Monitoring & Observability: Hands-on experience with tools like Prometheus, Grafana, ELK/EFK, or Datadog.
• Scripting & Automation: Proficient in one or more languages (Python, Go, Bash, etc.).
• Problem Solving: Skilled at diagnosing complex issues, ensuring high availability, and improving system performance.
• System Design: Capable of designing fault-tolerant, secure, and scalable infrastructure with disaster recovery in mind.

Soft Skills

• Team Mindset: Collaborate effectively across teams, proactively contributing to company goals.
• Ownership: Take responsibility for infrastructure health and ensure continuous improvements.
• Adaptability: Open to new technologies, evolving processes, and changing business needs.
• Communication: Clearly explain technical topics to both engineers and non-technical stakeholders.

What We Offer

• Technical Leadership Opportunities: Lead infrastructure design for high-impact projects and guide DevOps best practices.
• Continuous Growth: Access to mentorship, certifications, and a clear career progression path.
• High-Performance Collaboration: Work with a talented team in a modern DevOps environment (Agile/CI-CD, GitOps).
• Flexibility and Trust: An open culture that values innovation, autonomy, and results-driven decision-making.

JOB SUMMARY:

We're looking for a Senior Data Engineer to design and build complex data systems independently. You'll tackle challenging technical problems - optimizing query performance at scale, architecting fault-tolerant pipelines, and building high-throughput data services with minimal guidance. This role is for experienced engineers who can take ambiguous requirements, propose solid technical solutions, and deliver production-ready systems end-to-end.

This role requires 5+ years of hands-on experience building data infrastructure in production environments. You'll work independently on substantial technical projects, make sound architectural decisions within your domain, and contribute to raising the technical bar through code reviews and knowledge sharing. You're expected to be self-sufficient in execution while collaborating effectively with engineering, analytics, and product teams.

KEY RESPONSIBILITIES:

• Data Infrastructure: Design, develop, and maintain robust data pipelines and storage systems.
• Data Quality: Ensure high data reliability, consistency, and accuracy across all data flows.
• Performance Tuning: Optimize data processing jobs and system performance at scale.
• Process & Mentorship: Improve data engineering workflows and mentor junior data engineers.
• Collaboration: Work with business analysts, data scientists and backend teams to deliver timely, usable data solutions.

JOB REQUIREMENTS:

• Bachelor’s degree in Computer Science, Data Engineering, Software Engineering, or a related field.
• Experience: Minimum 5 years in data engineering or related backend engineering roles.
• Tech Stack: Proficient in Python or Java/Scala; experience with big data tools like Spark, Flink, Kafka, Airflow, and cloud platforms (AWS/GCP/Azure), good understanding of SQL.
• Data Modeling: Solid experience in building and maintaining data models, data warehouses, and ETL/ELT pipelines.
• System Design: Ability to design scalable, reliable data architectures that support analytics and real-time use cases.
• Data Governance: Familiar with best practices for data quality, security, lineage, and compliance.
• Cross-team Work: Strong communication skills and ability to work closely with product, engineering, and business analytics teams.

Soft Skills:

• Team Mindset: Contribute to shared goals and support team members with a collaborative approach.
• Ownership: Take initiative and full responsibility for delivering high-quality data solutions.
• Adaptability: Open to feedback, eager to learn new technologies, and flexible in changing environments.
• Communication: Communicate complex technical topics clearly to both technical and non-technical stakeholders.

What We Offer

• Technical Leadership Opportunities: Participate in high-impact projects and lead the design of critical systems.
• Continuous Growth: Access to mentorship, learning resources, and a clear career progression path.
• High-Performance Collaboration: Work with a talented team using modern development practices (Agile/CI-CD).
• Flexibility and Trust: An open culture that encourages innovation and autonomous decision-making.

JOB SUMMARY:
We are seeking an Expert Frontend Engineer to provide technical leadership across web and mobile domains. You will drive the architecture, scalability, and performance of next-generation user interfaces using React.js and React Native. As a domain expert, you will influence cross-team technical direction, mentor engineers, and define best practices that elevate frontend engineering across the organization. This role is ideal for a highly experienced frontend engineer who excels in building high-quality, maintainable, and engaging user experiences at scale.

KEY RESPONSIBILITIES:

• Frontend Architecture: Design and review scalable, high-performance, and maintainable frontend systems across web and mobile platforms. Ensure consistency, responsiveness, and accessibility across devices.
• Technical Leadership: Act as a frontend domain expert, guiding multiple teams through architectural decisions, design reviews, and technology evaluations.
• Business Alignment: Translate complex product and business goals into pragmatic, scalable frontend architectures that support long-term growth and innovation.
• Reusable Components & Design Systems: Build reusable UI components and design systems to promote efficiency, consistency, and quality across teams.
• Process Innovation: Define and enforce engineering standards, tooling, and best practices in areas such as performance monitoring, test automation, CI/CD, accessibility, and cross-platform deployment.
• Mentorship & Collaboration: Mentor engineers, lead knowledge sharing initiatives, and cultivate a collaborative and high-performance engineering culture.

JOB REQUIREMENTS:

• Bachelor's Degree of Computing, Software Engineering, IT or related field.
• Experience: Minimum 8+ years of experience building large-scale frontend systems, with expertise in both web (React.js) and mobile (React Native) environments.
• Tech Stack Expertise: Strong command of JavaScript/TypeScript, React.js, React Native, Redux/Zustand, Next.js, Expo/Metro bundler, and related frontend tooling.
• Architectural Skills: Proven ability to design frontend architecture for scalable, performant, and resilient applications, including mobile-web integration, micro-frontend design, and offline support.
• Process Leadership: Experience establishing frontend coding standards, CI/CD pipelines, design system governance, and performance monitoring frameworks.
• Innovation & Problem Solving: Constantly explores and integrates emerging UI/UX trends, frontend technologies, and frameworks that align with business and user needs.
• Risk & Impact Awareness: Anticipates UI/UX risks and long-term tech debt. Designs for maintainability, accessibility, and observability from the ground up.

Soft Skills:

• Influence & Leadership: Drives the adoption of frontend standards, frameworks, and tooling across teams and stakeholders through technical authority and collaboration.
• Decision-Making: Makes thoughtful frontend technology choices backed by user experience insights, system constraints, and long-term business value.
• Communication: Communicates complex frontend concepts clearly and effectively across engineering, design, and product teams. Listens actively and leads productive discussions.
• Collaboration: Acts as a cross-team enabler, fostering a shared understanding of goals, accountability, and innovation across product and engineering.

What We Offer:

• Technical Decision-Making Authority: Lead frontend system architecture and play a central role in shaping the company’s cross-platform UI strategy.
• Collaboration with Top Talent: Work with senior engineers, designers, and product leaders to solve complex technical and user challenges.
• Cutting-Edge Technology Practice: Use modern technologies and frameworks to drive innovation while maintaining code quality and user experience.
• Knowledge Leadership Role: Establish engineering culture through technical mentorship, knowledge sharing, and frontend best practice development.

Job Descriptions and Responsibilities:

• Cloud Infrastructure & Database

-       Manage and maintain Azure Virtual Machines (VMs), including provisioning, patching, scaling, and performance monitoring.

-       Administer Azure SQL environments, including performance tuning, backups, high availability/disaster recovery (HA/DR), and security hardening.

• Networking

-       Design, implement, and manage Azure networking components:

o  Virtual Networks (VNets) and VNet peering

o  Site-to-site and point-to-site VPNs

o  Private Endpoints and Private Link

• Cloud Security

-       Design and implement cloud security architecture, controls, and best practices.

-       Manage IAM, privileged access, and enforce least-privilege principles.

-       Secure cloud environments (networks, workloads, containers, and configurations).

-       Implement and manage security tools (SIEM, CSPM, CWPP, secrets management).

-       Monitor threats, vulnerabilities, and support incident response activities.

-       Define and enforce security policies, baselines, and hardening standards.

-       Conduct security assessments, risk reviews, and compliance checks.

• Cloudflare & Edge Services

-       Manage and maintain Cloudflare services (DNS, WAF, CDN, Zero Trust, SSL/TLS, access controls).

• Operations & Reliability

-       Monitor system performance, availability, and security across Azure and edge environments.

-       Troubleshoot infrastructure, networking, and connectivity issues.

-       Implement and maintain backup and disaster recovery strategies.

• Testing, DR & Optimization

-       Support penetration testing (PenTest) and remediate findings.

-       Execute BCP/DR exercises, including drills and RTO/RPO improvements.

• Documentation & Collaboration

-       Maintain accurate documentation of architecture, configurations, and procedures.

-       Collaborate with application teams to support deployments, migrations, and incident response.

Requirements:

• Bachelor’s degree in Computer Science, IT, Cybersecurity, or equivalent experience.
• Minimum 3 years’ of hands-on experience in cloud infrastructure, networking, or cloud security roles.
• Hands-on experience with Microsoft Azure (VMs, Azure SQL, networking, storage)
• Strong knowledge of cloud networking: VNets, peering, VPNs, DNS, firewalls, Private Link.
• Experience with IAM, RBAC, and cloud security best practices (least privilege, hardening).
• Familiarity with security tools: SIEM, CSPM, CWPP, vulnerability management.
• Experience with HA/DR, backup strategies, and production support environments.
• Proficiency in scripting/automation (PowerShell, Python, or Bash).
• Familiarity with monitoring tools (Azure Monitor, Log Analytics, Prometheus, Grafana).
• Experience with Cloudflare or similar CDN/WAF/Zero Trust platforms.
• Understanding of security frameworks (ISO 27001)
• Strong troubleshooting, problem-solving, and documentation skills
• Microsoft Certified: Azure Administrator / Security Engineer / Solutions Architect.

Salary Range:  S$4,000 – S$5,000 (Salary range subjected to candidate qualification & job experiences)

Please e-mail your resume with project tracked records in PDF format.

Please state your current salary and expected salary to raymond.tong@timesoftsg.com.sg & jeff.lim@timesoftsg.com.sg

About the Role

We are seeking a motivated and driven Inside Sales Specialist to support our business growth through outbound prospecting, lead generation, and pipeline development.

This role is ideal for someone who enjoys speaking with customers, building opportunities through proactive outreach, and is motivated by KPI achievement and commission earnings. Prior sales experience in the construction or manufacturing industry is advantageous, but not required.

Candidates with 1 year or less of experience are welcome to apply, provided they demonstrate a positive attitude, strong communication skills, and willingness to learn.

Key Responsibilities

Outbound Prospecting & Lead Generation

• Conduct outbound calls to prospective customers to introduce company solutions and identify business opportunities
• Perform proactive outreach to generate qualified leads and create new pipeline opportunities

Appointment Setting &Follow-Up

• Arrange meetings, product demonstrations, and discovery sessions for the sales team
• Conduct timely follow-ups with prospects to maintain engagement and progression

Pipeline Management

• Maintain a healthy and organized sales pipeline through structured follow-ups and opportunity tracking
• Support lead nurturing activities to increase conversion opportunities

CRM Management

• Accurately update customer interactions, activities, and opportunities in Microsoft Dynamics (MS Dynamics CRM)
• Ensure proper documentation and maintenance of pipeline stages and next actions

KPI Achievement

Work towards and achieve KPIs relating to:

• Outbound call activities
• Appointments secured
• Qualified leads generated
• Pipeline value created
• Conversion Support
  

Requirements

• Diploma, or Degree in Business, Sales, Marketing, or related disciplines
• 1 year or less experience is welcome to apply
• Prior sales experience in construction or manufacturing sectors is a plus, but not required
• Comfortable with outbound calling, appointment setting, and customer engagement
• Highly motivated to achieve sales targets and KPI performance
• Strong self time management and prioritization skills
• Organized and meticulous in follow-ups and activity tracking
• Comfortable using CRM systems (Microsoft Dynamics experience is a plus)
• Strong communication and interpersonal skills

What We Offer

• Competitive basic salary + commission + KPI incentives
• Flexible working hours arrangement
• Exposure to enterprise software and B2B sales environments
• Training and mentorship opportunities
• Career progression into Business Development or Account Management roles

What We Do  

We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working in an Agile development environment with opportunity to learn and grow in multiple disciplines.   

We are seeking highly motivated students to join our RAMP Internship Program. These paid internships are designed to jump start your career, offering on-the-job and supplemental training in addition to robust mentorship. You will work alongside the brightest minds in the industry to drive the innovation necessary to outpace new demands and challenges created by data.   

What is the RAMP Program? The RAMP Program is supplemental to your day-to-day intern responsibilities. In this program, you will take a deeper dive into professional life at Western Digital by getting exposure to different parts of the organization. Some RAMP Program elements include: 

• On the job training and mentorship with industry professionals  
• Professional development trainings  
• Executive exposure   
• Networking events with other interns and Western Digital employees  
• Collaboration opportunities with cross-geographical & cross-cultural teams especially the team in Japan & US. 

This position is based in Western Digital Tech and Regional Center (M), which is a Center of Excellence located in Petaling Jaya, Malaysia.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI and Agile methodologies.  
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.   
• Participate in significant technical investigations from problem statement to conclusions.  
• Creates design documents pertinent to the various phases of firmware development. 
• Devise strategies for in-depth functionality and compatibility testing of complex drive features. 

Kuailu Technology provides a one-stop AI-powered intelligent office platform. Built on a low-code foundation and driven by AI agents, it supports key business functions such as HR, finance, procurement, administration, and CRM.

By unifying data across systems, the platform removes information silos and enables seamless business processes. This helps companies improve efficiency, reduce costs, and achieve integrated smart office operations.

Role Overview

We are looking for a Sales Director to develop our business in the local market through partner ecosystem development and direct enterprise sales.

This role focuses primarily on building strategic partnerships with system integrators, IT service providers, and software distributors, while also leading key enterprise opportunities.

Key Responsibilities

1. Team Management & Development

• Build, train, and lead the Southeast Asia sales team.
• Coach team members on the value proposition of AI office software and solution-based selling techniques.
• Identify and resolve bottlenecks in the sales process to improve overall productivity and per capita performance.

2. Revenue Achievement & Client Management

• Develop and execute regional sales strategy, breaking down annual and quarterly targets (new customer acquisition, ARR, renewals, and upsell).
• Ensure the team consistently achieves 100% of assigned quotas.
• Personally manage key accounts across financial services, professional services, and large Hong Kong enterprises; lead negotiations and contract closures.
• Effectively demonstrate the value of AI office software in improving efficiency and reducing costs.
• Maximize customer lifecycle value by driving upgrades of AI modules and user expansion, improving retention rate and Net Dollar Retention (NDR).

3. Sales Process & Cross-functional Collaboration

• Optimize the Southeast Asian sales process and collaborate closely with product, delivery, and customer success teams to ensure seamless conversion from lead generation to customer onboarding.
• Manage the sales pipeline through CRM systems and provide regular forecasts and performance reviews to the Regional Director.
• Gather customer feedback on AI features and work with the product team to enhance real-world application scenarios of AI office solutions.

Requirements

1. Experience & Background

• 5–8 years of B2B SaaS regional sales experience, with at least 2 years in a team management role.
• Prior experience in selling office software, collaboration tools, or AI enterprise solutions is highly preferred.
• Strong understanding of Hong Kong enterprise procurement processes; existing client networks in financial services, professional services, retail, or technology sectors are a plus.
• Proven end-to-end sales experience, from lead generation and solution presentation to RFP/RFQ processes and contract closure.

2. Skills & Competencies

• Results-driven, with a consistent track record of meeting or exceeding sales quotas; experience in building or scaling teams is a strong advantage.
• Fluent in English, and Mandarin, with excellent cross-cultural communication and C-level negotiation skills.
• Strong understanding of SaaS business models (subscription, ARR, renewals) and a data-driven sales management approach.
• Ability to clearly articulate the core value of AI office software solutions.

3. Education & Certifications

• Diploma or above; degrees in Business, Computer Science, or related fields are preferred.
• Relevant certifications in sales or project management are a plus.

Kuailu Technology provides enterprises with a one-stop, anytime-anywhere online office engine, integrating underlying corporate data to enable rapid cloud-based approvals for HR, finance, procurement, and administrative management. It also features intelligent meeting and AI-powered search functions, helping businesses enhance daily management efficiency and ensure data security

Sales Strategy Development:

• Design and implement sales strategies for office software to achieve regional revenue and growth targets.

Team Management:

• Recruit, train, and lead a high-performing sales team.
• Set clear sales objectives, monitor team performance, and provide regular feedback and coaching.

Market Analysis:

• Analyze market trends, competitor activities, and customer needs to inform product positioning and sales strategies.
• Work with the marketing team to localize campaigns and promotional efforts for target markets.

Client Relationship Management:

• Build long-term relationships with enterprise clients, understanding their needs to provide tailored solutions.
• Negotiate contracts and close high-value deals.

Cross-functional Collaboration:

• Coordinate with product, marketing, and technical teams to ensure seamless delivery of solutions to clients.
• Provide feedback to R&D teams on local market needs and feature requirements.

Qualifications

• 8+ years of sales experience in the software industry, with at least 3 years in a leadership role.
• Proven track record of managing sales in office software or related sectors.
• Extensive knowledge of the Southeast Asian markets
• Hunter spirit.
• Diploma’s degree or higher in Business, Marketing, IT, or a related field.
• Strong understanding of software sales cycles, licensing models, and SaaS/PaaS solutions.
• Excellent negotiation, presentation, and communication skills.
• Ability to manage and motivate a team to achieve aggressive targets.
• Analytical mindset with the ability to derive actionable insights from data.
• Proficiency in English and Mandarin (preferred for communication with Chinese-speaking clients and partners).
• Results-driven, self-motivated, and adaptable to changing market dynamics.
• Strong cross-cultural understanding and ability to work in diverse environments.