Total 249 Full-time service engineer job vacancies in Hong Kong

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. **A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

ASG Security Sdn Bhd is seeking a motivated and experienced Service Technician to join our growing team in the security systems industry.

The ideal candidate is hands-on, reliable, and passionate about delivering quality service and technical support. You will be responsible for the installation, troubleshooting, maintenance, and servicing of security systems while ensuring excellent customer satisfaction.

Join a company that values teamwork, professionalism, and continuous growth, and be part of a dynamic environment with opportunities to develop your technical skills and career.

Job Responsibilities

Perform installation, maintenance, configuration, testing, commissioning, and troubleshooting of CCTV, Card Access, Intrusion Detection Systems, networking, storage, hardware, and software.

Attend to customers’ queries, support, services, and issues.

Involved in cabling, wiring, mounting, and termination works.

Report site details, work done, project progress status, customer requests or feedback, and issues to the reporting Manager/Supervisor.

Update the documentation and provide operational training.

Liaise/manage with suppliers/vendors and outsourced contractors for delivery works.

Requirements

Candidate must possess at least a Professional Certificate, Diploma, Advanced Diploma, or Bachelor’s Degree in Engineering (Electrical/Electronic, Computer/Telecommunication, others)

3 years of relevant work experience in a similar industry.

Possessed a driving license with own transport (Car).

Basic knowledge in cabling, networking, electronics, & computer.

Strong analytical, excellent communication, and interpersonal skills.

Able to work independently with minimal supervision.

A team player to achieve corporate goals.

Ability to accept new challenges, develop new skills/knowledge, and constantly engage in learning new technologies, methods, and processes.

Must be willing to work overtime or late hours when required for project/site support.

Why Join Us?

✅ Career growth opportunities

✅ Exposure to enterprise security systems

✅ Supportive team environment

✅ Training and skill development opportunities

Perks & Benefits

Allowance (travel stipends, transportation, etc.)

Nearby public transport

Paid training and development

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. **A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

Job Responsibilities

1.Handle customer inquiries, complaints, and feedback via phone calls, emails, web chat, and social media platforms.

2.Provide accurate information and solutions to customers in a professional and timely manner.

3.Investigate customer issues and coordinate with relevant departments to resolve them effectively.

4.Maintain accurate customer records and update information in the system.

5.Follow up on customer requests and ensure customer satisfaction.

6.Support order processing, quotations, and after-sales service activities.

7.Work closely with internal departments to ensure smooth service delivery.

8.Prepare customer service reports and perform administrative duties as assigned.

9.Assist in handling customer escalations and service recovery situations.

10.Perform any other ad hoc duties and assignments as assigned by Management.

Job Requirements

• Good interpersonal and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to multitask and prioritize work effectively.
• Excellent communication and active listening skills.
• Good time management and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office applications and customer service systems.

POSITION   : CUSTOMER SERVICE (IMPORT&EXPORT)

LOCATION : PORT KLANG-HQ

SALARY : RM2500 – RM3,500 / MONTH

RESPONSIBILITIES:

• Maintaining customer's focus at all times and answering to customer's enquiries using the standard guidelines.
• Ensure booking and cargo planning of shipments are in compliance to customers & followed process
• Able to Handle Air / Sea Outbound LCL/FCL/Nomination Shipments.
• Liaise With carriers to ensure accurate data on shipments & timely submission of SI to carriers.
• Able to establish a productive & effective working relationship with internal & external customers.
• Ability to anticipate & identify problem. Analyses problem systematically and resolve problem with effective solutions or alternatives.
• Support and work closely with fellow team members to ensure the smooth flow and timely executive of our customer’s supply chain.
• Arranging and coordinating for transportation / trucking / haulage.
• Follow up with agent and consignee for the incoming shipments and ensure shipment moving smoothly.
• Handling and preparation of shipping documents (e.g.: delivery order / bill of lading, tax invoice, arrival notice.

EDUCATION/ EXPERIENCE/ SKILL REQUIREMENT:

• Candidate must possess at least SPM, Diploma or Advanced / Higher/ Fresh Graduate, Diploma in Marketing, Logistic / transportation or equivalent.
• At least 2-3 years (s) of working experience in shipping & forwarding industries, especially Freight Forwarding.
• Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.
• Good command in English, Mandarin & Malay speaking (both written and oral)

BENEFITS : -

• ANNUAL BONUS
• ANNUAL INCREMENT
• COMMISSION
• MEDICAL
• PARKING

We are looking for a dedicated individual, who has a passion for transforming his/her good customer service skills in achieving customer excellence in backend support for class admin operations. Will need to attend to any incoming inquiries for class schedule and to manage the coordination of lesson arrangements with the coaches and customers. The respective individual will be trained with in-house systems to carry out duties in managing the class admin area under the company guidelines and policies.

Job Description

• Attend to customer requests and inquiries via the phone and online messaging platform (WATI).
• Slot students into classes and answer customers' questions pertaining to the enrolment
• Explain various school policies and things to note for sign-up
• Take the initiative to look for possible slots of class and raise to coaches to create potential classes based on demand.
• Execute end-to-end coordination of lesson arrangement with the parents, students, and coaches.
• Manage makeup lesson requests from customers or assign duties of makeup lessons by branch and class admin management.
• Proactively monitor the balance of student lessons in a term and conduct renewal reminders as per company policies to the parents/students.
• Manage lesson cancellation communication with all parties.
• Work with branch operations staff and coach to resolve and manage relief coach arrangements.
• Conduct student transfer duties from private to group lessons or vice versa.
• Assist in returning students’ arrangement and lesson resumption.
• Coordinate with coaches on the progression of students and ensure the class-level information is being duly updated in the system.
• Other ad-hoc duties that are deemed appropriate within the role.

Key Responsibilities:

Inquiry Management: Promptly handle all incoming phone calls and digital inquiries with a professional and helpful demeanor.

Sales Conversion: Proactively explain our services to potential customers, answer questions about our offerings, and guide them through the sign-up or booking process.

Communication: Maintain high-quality communication standards to ensure customer satisfaction and brand loyalty.

Data Entry: Accurately record customer details and interaction summaries in our internal tracking system (e.g., Notion or your preferred CRM).

Problem Solving: Address customer concerns or complaints with patience and efficiency, escalating issues to management when necessary.

Information

• Work at Puchong IOI Boulevard Office.

• 5 days work per week (will be required to work on weekend).

Job Requirement

• Minimum qualification of Diploma and above, relevant field of certification.

• Have at least 1 year of customer service experience.

• Be committed with passion and dedication to customer service in a call center environment.

• Being people-oriented nature with good interpersonal skills in communication.

• Being resilient with patience in handling customers’ queries and complaints.

• Possessed strong PC skills with Microsoft Office knowledge, Google Sheets, e.g Word and Excel.

• Able to communicate in English, Mandarin & Malay

• Professional, punctual, and well-organized individual who will enact his/her responsibility for all the coordination.

• Good team player, and able to work as a team in communication and delivering the message internally and externally.

Perks & Benefits

• Casual dress code
• Company trips
• Open culture
• Personal development opportunities
• Paid training and development

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination with customers, carriers, and internal teams, handling inquiries promptly, and providing accurate documentation and updates to support the end-to-end logistics process.

Job Description

• Manage shipping documentation formalities to ensure accuracy and compliance with company and regulatory requirements.
• Process bookings and execute related orders in a timely manner.
• Monitor and maintain accurate tracking status for all shipments.
• Communicate effectively with overseas offices, agents, shipping lines, and clients to ensure smooth coordination.
• Handle clients’ inquiries via telephone and email, providing timely and accurate responses.
• Provide responsive support to both internal and external customers by addressing concerns and offering effective solutions.
• Maintain a well-organized and efficient filing system for all documents to ensure systematic retrieval.
• Perform any other duties as assigned by management.

Job Requirement

• Proficiency in Mandarin is required to liaise with Mandarin-speaking customers.
• Strong communication skills in both English and Mandarin (spoken and written).
• No prior experience required; willingness to learn and take on new challenges is essential.
• Fresh graduates are encouraged to apply.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes.
• Ability to work in fast-paced environment with high stress tolerance.

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

CUSTOMER SERVICES EXECUTIVE

(Based in SUNWAY)

Potential career development & Job Stability

Start Work ASAP

We have an excellent growth potential and wide exposure

Responsibilities

 Coordinate with customers, oversea agents, vendors and internal branch offices.

 Coordinate shipment for air freight and sea freight and prepare documents.

 Prepare invoices/payable/payment to customer/carrier/supplier/agent

 Pleasant personality and attitudes are preferred.

 Have good experience –work independently, efficiently, hardworking.

Requirements

 Minimum SPM, Diploma or its equivalent

 Minimum 2 years related working experience

 Knowledge in handling air or sea shipments for import & export

 Able to work independently with minimum supervision

 Trustworthy and able to maintain confidentiality with high level of integrity and commitment.

 Good command of oral & written English and Bahasa Malays

 Computer literate

Requirements

• Minimum 1-2 years of relevant working experience in freight forwarding, logistics, custom agent, or other similar industry.
• Candidate that have strong willingness to learn are encouraged to apply.
• Possess good problem solving soft skill and initiative in work.
• Willing to travel & meet customers/suppliers.

Tasks & Responsibilities :

• Build, maintain & strengthen relations with existing / potential customers.
• Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
• Handle shipping documents such as BL/AWB.
• Promote the Company's Logistics Services and solutions to enhance business growth opportunities.
• Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, shipping lines etc to ensure smooth shipment execution.
• Perform any other duties and responsibilities assigned by Management from time to time.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Company trips
• Medical Claims
• Statutory benefit such as EPF, Socso, Annual Leave etc

JOB DESCRIPTION

RESPONSIBILITIES:

• Handle all custom formalities with customs and other authorities with regards to custom clearance.
• Manage forwarding activities and ensure that import and export goods are cleared in a timely manner.
• Go daily to the port to process custom file submissions. (if needed)
• Monitor and update containers through the port system
• Monitor loading and unloading of warehouses and ports (if needed)
• Handle for import and export (eg K1/K2/K4/K8/K9/ZB1/ZB2 permits required for customs submission)
• Experienced in EDI, Dagang Net and Port VGM submission
• Liaise with clients and agents with proper HS codes and advices duty/tax amount upon enquiry.
• Provide timely report and appropriate analysis
• Ensure proper documentation filling and system update

EDUCATION/ EXPERIENCE/ SKILL REQUIREMENT:

• Candidate must possess at least SPM, Diploma or Advanced / Higher/ transportation or equivalent.
• At least 2-3 years (s) of working experience in forwarding Operation and well versed in Royal Custom procedure.
• Required skill(s): Strong verbal communication and presentation skills, self-disciplines, computer literate, presentation preparation and report.
• Good command in English & Malay speaking (both written and oral)
• Willing to work under challenging environment
• KEK Certificate is an added advantage

Energo Engineering (M) Sdn Bhd is a trusted, rapidly growing supplier of industrial automation components, variable speed drives (VSD) and Softstarter across Malaysia. As an authorized distributor of Himel—a globally recognized brand known for reliable and cost-effective electrical products—we are committed to delivering high-quality power distribution and automation solutions tailored to diverse industrial needs.

POSITION SUMMARY:-

We are seeking a highly motivated and technically proficient Sales Engineer to drive market expansion and manage technical relationships. The successful candidate will blend engineering expertise with commercial acumen to promote Himel industrial automation components, variable speed drives (VSDs), and electrical components to panel builders, system integrators, factory end-users, and OEMs across Malaysia.

KEY RESPONSIBILITIES:-

• Business Development: Identify and establish new client accounts (system integrators, M&E contractors and panel builders) to achieve company sales targets.
• Technical Consultation: Understand customer requirements, troubleshoot systems, and recommend optimal Himel Variable Speed Drives (VSD) and automation solutions.
• Product Demonstrations: Conduct technical presentations, product testing, and live demos showcasing the reliability and cost-efficiency of our product lineup.
• Account Management: Maintain and nurture robust relationships with existing key clients, proactively offering upselling or cross-selling support.
• Proposal & Quotation Management: Prepare commercial quotations, formal sales proposals, and answer client requests for information (RFIs) efficiently.
• Market Intelligence: Monitor local industrial automation trends, pricing strategies, and competitor activities to adjust sales approaches accordingly.

REQUIREMENTS & QUALIFICATIONS:-

• Education: Diploma or Bachelor’s Degree in Electrical Engineering, Electronic Engineering, or a related technical discipline.
• Experience: Minimum 1–3 years of experience in indoor/outdoor technical sales, specifically within the electrical products, switchgear, or industrial automation sector.
• Product Knowledge: Familiarity with Variable Speed Drives (VSD / Inverters), PLCs, low-voltage protection components, or industrial drivers is highly advantageous.
• Languages: Proficiency in spoken and written English and Bahasa Malaysia. Ability to speak Mandarin/Chinese dialects is an added advantage for local client management.
• Mobility: Must possess a valid Malaysian driving license and own transport, with a willingness to travel for client site visits.
• Soft Skills: Strong negotiation tactics, confident presentation skills, and a self-driven, result-oriented mindset.

BENEFITS & REMUNERATION

• Competitive basic salary paired with an attractive sales commission scheme.
• Travel, petrol, and parking allowances.
• Comprehensive medical insurance and outpatient medical coverage.
• Product and technical certification training provided directly by Himel/Schneider experts.
• Standard statutory contributions (EPF, SOCSO, PCB).

Experienced Electrical Design Engineer For HVAC System

• Complete project independently from Receive Project’s specification, Design, Issue and submit drawing, Update the comments from client, FAT, SAT.
• Issue Wiring Diagram & Termination Drawing for HVAC Control Panel, Include Chiller Unit, Air Condenser Unit, AHU, Cold Room Provision Plant
• Issue Documentation for Electrical & Instruments. Include Block Diagram, Control Philosophy, Cause & Effect Control Philosophy, Power Loading List, FAT testing procedure, Control Panel General Arrangement Drawing, Junction Box Drawing.
• Choose electrical element and Instrument based on project requirement.
• Use Siemens S7-400 PLC to do the HVAC System PLC program. Experience in CPU Redundancy, Modbus Communication Redundancy.
• Use S7-1200 PLC to do the HVAC Control System PLC program
• Use Siemens HMI software to do the Touch Screen Program.
• Fully understood HVAC System D & ID, P & ID.
• May need to go to site trouble shooting.
• Contact with client about the project requirement.
• Contact with supplier about the control panel, Electrical Component and Instrument requirement.

Possess Diploma in Electrical/Electronics or higher, or with at least 3 year of relevant experience is advantage.

Candidate who are interested may also e-mail to or visit our website at www.unitedcoils.com.sg.

Perks & Benefits

• Bonus
• Central location
• Company trips
• Medical insurance
• Annual Leave
• Medical Leave
• Dental Fee

• To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
• To always check if the vehicle in question has any outstanding field actions/service actions.
• To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
• To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
• To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
• Inspecting the vehicle and utilize Denza processes and completing all documents as required.
• To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
• Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
• To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
• If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
• To handle accident / insurance claims and minimize the administrative burden for the customer.
• To up-sell customers accessories/products or other value-added services.
• To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
• To handle telephone inquiries and assist customers as required.
• To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

• Minimum SPM or other equivalent qualification
• Automobile service advisor
• Working experience with customer contact
• Working experience with service
• Experience with negotiations

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

Responsibilities and Authorities:
1. Handling of quality complaints, ensure they are resolve satisfactorily with necessary counter measures taken to prevent recurrence
2. Analysis quality problem found by QC Inspectors and interacting with other departments on problem resolution
3. Recommend quality improvement actions
4. Perform routine site inspections & quality reporting ( Certificate ) to customer
5. Perform Lab analysis
6. Authorized in Inspection & Test Plan at production 
7. Authorized to train QC base on Inspection & Test Plan and Quality Control Work Instruction
8. Authorized to reject, on-hold the material in various production stage
9. To ensure equipment are comply to calibration process and keep track on the validity period
10. Knowledgeable in ISO 9001:2015 Quality Management System Awareness & Interpretation
 
Competency Requirements (Education, Training and Experience):
1. Candidate must posess at least a Bachelor's Degree of Engineering / Chemical or its equivalent
2. 2 years of working experience in Quality Syatem

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Responsibilities :

• Assist in the day-to-day project planning and implementation and report to Project Manager
• Ensure that all works (including those of sub-contractors) are carried out based on established method statements / procedures, QA/QC specifications and contract requirements.
• Liaise with authorities, consultants, contractors and subcontractors to ensure smooth implementation and on time delivery of the project.
• Manage project from inception until handover within the agreed costs, time and quality.
• Review and control all consultants' drawings to ensure consistency with the design.
• Willing to travel outstation.

Requirements :

• Possess a degree Civil Engineering.
• At least 5 years of revelant working experience in the construction industry.
• Familiar with Microsoft Project and Autocad

Perks & Benefits

• Open culture
• Personal development opportunities