Total 42 service engineer job vacancies in Shah Alam

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination with customers, carriers, and internal teams, handling inquiries promptly, and providing accurate documentation and updates to support the end-to-end logistics process.

Job Description

• Manage shipping documentation formalities to ensure accuracy and compliance with company and regulatory requirements.
• Process bookings and execute related orders in a timely manner.
• Monitor and maintain accurate tracking status for all shipments.
• Communicate effectively with overseas offices, agents, shipping lines, and clients to ensure smooth coordination.
• Handle clients’ inquiries via telephone and email, providing timely and accurate responses.
• Provide responsive support to both internal and external customers by addressing concerns and offering effective solutions.
• Maintain a well-organized and efficient filing system for all documents to ensure systematic retrieval.
• Perform any other duties as assigned by management.

Job Requirement

• Proficiency in Mandarin is required to liaise with Mandarin-speaking customers.
• Strong communication skills in both English and Mandarin (spoken and written).
• No prior experience required; willingness to learn and take on new challenges is essential.
• Fresh graduates are encouraged to apply.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes.
• Ability to work in fast-paced environment with high stress tolerance.

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

Requirements

• Minimum 1-2 years of relevant working experience in freight forwarding, logistics, custom agent, or other similar industry.
• Candidate that have strong willingness to learn are encouraged to apply.
• Possess good problem solving soft skill and initiative in work.
• Willing to travel & meet customers/suppliers.

Tasks & Responsibilities :

• Build, maintain & strengthen relations with existing / potential customers.
• Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
• Handle shipping documents such as BL/AWB.
• Promote the Company's Logistics Services and solutions to enhance business growth opportunities.
• Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, shipping lines etc to ensure smooth shipment execution.
• Perform any other duties and responsibilities assigned by Management from time to time.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Company trips
• Medical Claims
• Statutory benefit such as EPF, Socso, Annual Leave etc

Job responsibilities:

- Establishing new and maintaining existing relationships with customers.

- Managing and interpreting customer needs and requirements.

- Prepare costing, quotation and negotiating tender and contract terms.

- Negotiating and closing sales by agreeing terms and conditions.

- Offering after-sales support services.

- Market and promote company’s product and services.

- Preparing reports for head office and meeting regular sales targets.

- To receive and process all invoices, expense forms and requests for payment.

- Provide technical training/ presentation to customer for company’s or product introduction.

- Having experience in equipment sales (Industry Air Compressor) and servicing line will be an added advantage

Requirements:

-Minimum Certificate / Diploma / Degree in Sales & Marketing / Business / Engineering or SPM with 2 years working experience in sales.

-Experience in equipment industrial sales.

-Computer literature (Microsoft Words, Excel. Powerpoint) and a fast learner

-Aggressive in sales and marketing

-Excellent in communication and good interpersonal skills.

-Able to work independent with minimum supervision to meet sales target.

-Hardworking and trustworthy.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave

What You’ll Be Doing:

• Assist with electrical installation, testing, and commissioning at site (oil & gas projects)
• Support troubleshooting, inspection, and basic maintenance activities
• Prepare simple drawings, reports, and documentation in the office
• Coordinate with supervisors, technicians, vendors, and clients
• Follow safety procedures and site regulations

What We’re Looking For:

• Diploma or Degree in Electrical/Mechanical Engineering
• Fresh graduate or up to 2 years of relevant experience
• Basic knowledge of electrical systems, wiring, and safety practices
• Interest or exposure to oil & gas / industrial projects is an advantage
• Willing to work on site and in the office
• Positive attitude, eager to learn, and able to work in a small team

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Why Join Our SME Team?

• Friendly and supportive working environment
• Hands-on exposure to oil & gas projects
• Learning and growth opportunities
• Direct involvement in both site and office operations

• To proactively make pre-bookings by calling customers likely to require servicing to make sure workshop is neither over nor under-utilized on any given day.
• To always check if the vehicle in question has any outstanding field actions/service actions.
• To record ANY instances of a customer’s vehicle returning with the same complaint as was previously repaired.
• To communicate bookings pipeline with the service manager and Job and warranty administrator, parts department to allow them to do ‘parts pre picking’ for all bookings.
• To receive customers courteously and professionally and communicate effectively with them towards understanding accurately determine their needs/concerns/service requests.
• Inspecting the vehicle and utilize Denza processes and completing all documents as required.
• To accurately/comprehensively document the information gathered from the discussion with the customer and communicate it to the technical team so that they can make the necessary technical decisions.
• Communicate with the technical staff to understand the technical issue/diagnosis and recommended corrective actions.
• Give a detailed and itemized repair estimation / quotation itemize and a estimated time required to complete the recommended repair.
• To obtain signature for the approval on the RO, Vehicle Checklist and give customer the Vehicle Collection Slip Number before proceeding with the repair.
• If additional time is required to complete to communicate the customer and keep them updated with any developments or issues.
• To handle accident / insurance claims and minimize the administrative burden for the customer.
• To up-sell customers accessories/products or other value-added services.
• To invoice the Branch Manager as necessary on problematic cases (customers/vehicles).
• To handle telephone inquiries and assist customers as required.
• To carry out customer follow up (telephone call) after 3 days from the date of repair.

Professional Experience

• Minimum SPM or other equivalent qualification
• Automobile service advisor
• Working experience with customer contact
• Working experience with service
• Experience with negotiations

• Medical Benefits
• Attractive Commission Scheme
• Overtime (OT) Allowance

要求

• 至少1-2年貨運代理、物流、報關或其他類似行業的相關工作經驗。
• 我們鼓勵有強烈學習意願的候選人申請。
• 具備良好的問題解決能力和工作動機。
• 願意出差拜訪客戶/供應商。

任務與職責：

• 建立、維護和加強與現有/潛在客戶的關係。
• 協調和監控出貨活動，確保及時向客戶提供出貨狀態更新資訊。
• 處理提單/空運單等運輸單據。
• 推廣公司物流服務和解決方案，以增強業務成長機會。
• 與內部和外部利害關係人（包括客戶、運輸公司、貨運代理、船公司等）密切合作，以確保順利完成貨物運輸。
• 履行管理層不時分配的其他職責。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療索賠
• 法定福利，如公積金、社保、年假等

We are seeking an AI Solutions Engineer to support the implementation of AI-powered solutions within our business operations. This role will focus on integrating AI technologies with existing business systems, databases, and workflows to improve productivity, data accessibility, reporting, and decision-making.

The ideal candidate should have experience in software development, database management, system integration, and a strong interest in applying Large Language Models (LLMs) such as ChatGPT, Claude, Gemini, or similar AI technologies in real business environments.

Key Responsibilities

• Design and implement AI-powered business solutions using Large Language Models (LLMs).

• Integrate AI tools with company databases, business systems, and workflows.

• Develop AI knowledge bases that allow users to retrieve information and generate reports using natural language queries.

• Build and maintain internal AI assistants to improve employee productivity and user support.

• Develop and maintain APIs for system integrations.

• Work closely with external software vendors and internal stakeholders to understand business requirements.

• Analyze company data and automate reporting processes.

• Ensure data accuracy, security, and compliance throughout AI implementations.

• Research and evaluate new AI technologies and automation opportunities.

• Provide user training and technical support for implemented AI solutions.

Requirements

• Diploma or Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or related fields.

• Minimum 2 years of experience in software development, system integration, automation, or related roles.

• Proficiency in Python programming.

• Good understanding of SQL databases and data management.

• Experience working with APIs and system integrations.

• Familiarity with AI tools such as ChatGPT, OpenAI API, Claude, Gemini, or similar platforms.

• Strong analytical and problem-solving skills.

• Good command of English and Chinese.

Perks & Benefits

• Employee equity
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Bonus
• Annual Increment
• Medical Benefits
• Dental Benefits
• Optical Benefits
• Product Gift
• Birthday Leave

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

• 透過致電可能需要維修服務的客戶主動進行預訂，以確保車間在任何一天都不會過度使用或使用不足。
• 請務必檢查相關車輛是否有任何未完成的現場作業/維修作業。
• 記錄客戶車輛再次出現與先前維修時相同故障的任何情況。
• 與服務經理、作業和保固管理員、零件部門溝通預訂流程，以便他們能夠為所有預訂進行「零件預揀」。
• 以禮貌專業的態度接待顧客，並與他們進行有效溝通，以準確了解並確定他們的需求/疑慮/服務請求。
• 檢查車輛並按照 Denza 流程完成所有必需的文件。
• 準確/全面地記錄從與客戶的討論中收集到的信息，並將其傳達給技術團隊，以便他們能夠做出必要的技術決策。
• 與技術人員溝通，了解技術問題/診斷結果和建議的糾正措施。
• 提供詳細且逐項列出的維修估價/報價，並預估完成建議維修所需的時間。
• 在進行維修之前，需獲得維修單、車輛檢查清單上的簽字批准，並向客戶提供車輛取車單號。
• 如果需要更多時間來完成與客戶的溝通，並讓他們了解任何進展或問題。
• 處理事故/保險索賠，並最大限度地減少客戶的行政負擔。
• 向顧客推銷配件/產品或其他加值服務。
• 對於出現問題的情況（客戶/車輛），必要時向分行經理開立發票。
• 負責接聽電話諮詢，並根據需要為客戶提供協助。
• 維修完成後3天內進行客戶回訪（電話回訪）。

專業經驗

• 最低學歷要求為SPM或其他同等學歷
• 汽車服務顧問
• 具備客戶服務的工作經驗
• 服務業工作經驗
• 談判經驗

• 醫療福利
• 極具吸引力的佣金方案
• 加班津貼

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

• Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.
• Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.
• Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.
• Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.
• •Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.
• Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.
• Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.
• Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.
• Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

• A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.
• 3 years of experience as a Project Engineer with excellent project management and supervision skills.
• Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.
• Knowledge of applicable codes, policies, standards and best practices is preferred.
• Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

責任 ：-

1. 透過定期拜訪現有經銷商，保持良好的關係，推廣產品，以提高銷售量和市場佔有率。

2. 開發與新合作夥伴的合作機會。

3. 與經銷商建立並維持牢固的關係，增強客戶忠誠度和滿意度。

4. 提供關於競爭對手定價和公司產品市場接受度的回饋報告。

5. 根據客戶對銷售成長的期望，向行銷團隊提出銷售活動方案

6. 研究市場趨勢，了解競爭對手在特定區域的策略。

7. 每月出差前往南部地區和東馬。

要求 ：-

1.最低學歷要求：機械/電機/電子工程專業SPM/證書/文憑

2. 能夠用國語和當地常用方言與客戶溝通

3. 良好的溝通與銷售技巧

4. 具備良好的判斷能力與獨立工作能力

5. 每月出差 - 南部地區/東馬來西亞

好處

1. 薪資結構：基本薪資+佣金+年終獎金+年假

2. 汽油補貼 + 高額汽車補貼

3. 出差伙食補貼

4.醫療和保險覆蓋範圍

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 有薪培訓和發展

你的工作內容：

• 協助現場（石油和天然氣專案）進行電氣安裝、測試和調試
• 支援故障排除、檢查和基本維護活動
• 在辦公室準備簡單的圖紙、報告和文件。
• 與主管、技術人員、供應商和客戶協調合作
• 遵守安全規程和現場規定。

我們正在尋找：

• 電氣/機械工程專業文憑或學位
• 應屆畢業生或擁有至多2年相關工作經驗
• 具備電氣系統、線路佈線和安全操作規程的基本知識
• 對石油天然氣/工業項目有興趣或有相關經驗者優先考慮。
• 願意在現場和辦公室工作。
• 積極向上，渴望學習，並能融入小型團隊。

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 個人發展機會
• 有薪培訓和發展
• 遠距辦公的彈性

為什麼要加入我們的中小企業團隊？

• 友善互助的工作環境
• 親身參與石油和天然氣項目
• 學習和成長機會
• 直接參與現場和辦公室運作。

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

• Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.
• Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.
• Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.
• Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.
• •Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.
• Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.
• Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.
• Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.
• Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

• A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.
• 3 years of experience as a Project Engineer with excellent project management and supervision skills.
• Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.
• Knowledge of applicable codes, policies, standards and best practices is preferred.
• Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

匯報結構

專案工程師將向首席工程師報告工作，並向專案經理進行虛線報告。

職位描述

作為專案工程師，您需要具備出色的工作計劃制定和進度追蹤能力。您將負責安排、規劃、預測、調配資源並管理所有技術活動，以確保專案從概念到完成的準確性和品質。您必須是一位優秀的溝通者、卓越的領導者和傑出的策略家。您也需要定期向相關管理層報告專案進度。

職責和義務

•制定申請要求，並與利害關係人聯絡，準備文件，遵守地方當局的指導方針和法規，包括但不限於地方議會、環境部、職業安全與健康部、建築業發展局、消防局、國家能源公司、安全主任和其他人員，然後再開始工作。

•協助現場工程師在公司政策範圍內制定專案計畫、目標、程序、資料收集方法和績效標準，確保符合品質控制和保證的標準和規範。

•定期監督預算、進度安排、專案資料庫和向管理管道提交報告，並識別可能對成本或進度產生重大影響的潛在問題。

•與專案團隊、客戶、顧問和承包商有效合作和溝通，以確保在分配的預算內按時完成項目，同時遵守安全隱患。

•制定和審查工程圖、藍圖和規範，同時密切關注動態設計工程趨勢和尖端技術，並與各部門建立框架，以便在沼氣環境中進行無縫協作。

•協調和管理建築材料、加工件和設備的採購和物流，同時確保其符合行業標準。

•維護準確的專案文檔，包括進度報告、現場日誌、變更單和品質控制措施。

•言行一致，培訓培訓師，處理待辦事項清單，進行檢查並獲得客戶簽署的 COA，以標誌著沼氣項目建設和調試階段里程碑的結束。

•專案完成後，與專案團隊一起檢視工程交付成果，並針對未來的專案實施採取適當的糾正措施。

技能和資格要求

•認可的大學或學院頒發的生物技術/機械工程學士學位。

• 擁有 3 年專案工程師經驗，具備優秀的專案管理和監督技能。

•熟練使用微軟辦公室軟體套件、微軟專案管理軟體和AutoCAD是必備條件。

•熟悉相關法規、政策、標準和最佳實務者優先考慮。

•具備良好的英語和馬來語能力，能夠經常出差者優先考慮。

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假
• 有薪培訓和發展
• 公司內部付費運動俱樂部

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

• Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.
• Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.
• Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.
• Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.
• •Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.
• Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.
• Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.
• Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.
• Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

• A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.
• 3 years of experience as a Project Engineer with excellent project management and supervision skills.
• Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.
• Knowledge of applicable codes, policies, standards and best practices is preferred.
• Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club